Ayush G.
AG
Ayush G.
Talent Acquisition Lead - Executive and Leadership Recruitment
Small-Business (50 or fewer emp.)
"Great tool for small, but mighty teams!"
5/5
What do you like best about Rippling IT?

We were having issues ordering, tracking, managing, configuring and then retrieving devices for our teams as we were scaling. We do not have an IT admin and as the Recruiting Lead, I was feeling overwhelmed. We were also under the constant threat of scam and fraud. All onboarding and access configuration was also manual. We adopted Rippling IT and now we simply order and ship devices from within the platform and are able to reset password, unlock devices, have an IAM solution and even retrieve or reassign devices using the Rippling IT product.

It has made it simple for me as a non technical IT Admin to automate a lot of the process and manage it seamlessly.

We also started using Rpass, their product for password vaulting and that has also created consistency across teams and it is cheaper than other competitive password managers Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

Nothing at all! We love it.. we are already using their HR product and this had made it a seamless journey for our employees without entering additional data Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Rippling Makes Daily IT Support Easy"
5/5
What do you like best about Rippling IT?

Honestly I really like Rippling IT a lot! Whenever I run into any issues while working, I just open it up and send a request, describe what’s wrong, and literally just seconds later someone from the offshore IT team will pick it up and help me right away. No need to send long emails or chase people on chat, it’s super straightforward and so easy to use.

I also love that it notifies me whenever we get new work stuff like laptops, headsets, mouse or other accessories. It told me exactly when my items were ready for pickup plus all the details I needed, even when I didn’t get any email from HR or anyone else. It’s honestly such a big help for my day-to-day. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

So far, i haven't experience any issue with Rippling IT and so far, super loving this feature. Review collected by and hosted on G2.com.

Ashwath S.
AS
Ashwath S.
Senior Data Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Rippling IT: Benefits, Challenges, and Impact Review"
5/5
What do you like best about Rippling IT?

In my role as a senior data analyst in a startup setup, what impresses me most about Rippling IT is that it takes a holistic platform approach, where device life cycle management, access management, and employee onboarding and offboarding are done in one place. This is particularly important in a rapidly scaling business setup, where efficiency and governance have to go hand in hand. The major benefit is that there is centralized IT administration with extensive automation. Capabilities such as automated provisioning, real-time visibility into devices and apps, and access control based on policies make a huge difference in terms of efficiency, security, and scalability. For startups, it means that employees can be onboarded quickly, and IT administration, as well as data security, are accomplished without requiring a large IT staff. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

One possible con is that the extensive set of features offered by Rippling IT may sometimes appear complex to set up, particularly in smaller teams that do not have in-house IT experts. Furthermore, advanced customization or reporting integration may also need additional setup or technical work. Although the tool is very capable, it may become even more efficient for a fast-growing startup environment if some analytics flexibility and certain workflow processes could be improved. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling IT

Hi Ashwath!

So glad you're enjoying Rippling IT! Thanks for your feedback and let us know if we can ever help with anything.

Jean S.
JS
Jean S.
"Rippling"
5/5
What do you like best about Rippling IT?

What I like best about Rippling IT is how it simplifies device management and access control in one platform. It makes onboarding and offboarding employees much faster by automatically provisioning and deprovisioning accounts, which improves security and saves a lot of manual work. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

I think Rippling is very powerful, but it can feel a bit overwhelming at first because of how many features and settings it has. It sometimes takes time to learn where everything is. Once you get used to it, though, it becomes very efficient. Review collected by and hosted on G2.com.

Iris H.
IH
Iris H.
Director of Client Experience
Small-Business (50 or fewer emp.)
"Rippling IT Streamlines IT, HR, and Payroll with Powerful Automation"
5/5
What do you like best about Rippling IT?

Rippling IT is a highly efficient platform that streamlines device management, access control, and employee onboarding in one place. Its biggest strength is how seamlessly it integrates IT with HR and payroll, reducing manual work and improving accuracy. Automation features make onboarding and offboarding fast and consistent, saving teams significant time. The interface is intuitive once you get used to it, and having everything centralized makes day-to-day operations much easier. Overall, it’s a powerful solution for companies looking to scale their IT processes efficiently. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

While Rippling IT is a strong platform overall, it can have a bit of a learning curve due to the number of features and settings available. Some workflows aren’t always immediately intuitive, especially for new users navigating the system for the first time. Pricing can also add up as more modules are included, which may be a consideration for smaller teams. At times, certain customizations or advanced configurations require extra setup or support. Overall, these are relatively minor drawbacks compared to the platform’s capabilities, but they’re worth keeping in mind. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling IT

So glad you're enjoying Rippling IT, Iris! Appreciate you taking the time to leave us a review.

Ahmed A.
AA
Ahmed A.
Customer Success Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A seamless and powerful platform for managing IT operations"
5/5
What do you like best about Rippling IT?

What I like most about Rippling IT is how it brings everything into one place. From device management to app access and user provisioning. It makes onboarding and offboarding incredibly smooth and efficient, especially when working across multiple teams and locations. The visibility and control it provides save a lot of time and make day-to-day operations much easier. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

Overall, the platform is very comprehensive and continues to improve. As with any feature-rich system, there’s a lot you can do within it, and as you explore more of its capabilities, it becomes even more valuable over time. Review collected by and hosted on G2.com.

Jafar S.
JS
Jafar S.
Associate visual specialist
Mid-Market (51-1000 emp.)
"Quick Support and Effortless Setup"
5/5
What do you like best about Rippling IT?

I use Rippling IT for seeking help regarding IT and maintaining the system up-to-date. It solves many problems like day-to-day maintenance and is very helpful for handling emergency tasks. The feature I like most is the quick response from its servers—they are very effective and easy to understand. It's valuable for me because it provides effective and less time-consuming support whenever needed. Setting it up was easy with simple steps. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

It can be more improved with the help of AI integration to make FAQ solution Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Seamless Onboarding and Powerful IT Management in One Place"
4.5/5
What do you like best about Rippling IT?

As an end user, Rippling IT made onboarding completely seamless. From day one, SSO, device access, and app provisioning were all ready to go: no waiting on IT, no hunting down credentials, no confusion. Everything just worked. The fact that identity management, MDM, and access governance are all unified in one place means you're never bouncing between tools or wondering if something was set up correctly. It's the kind of infrastructure you appreciate most by the friction that no longer exists. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

Genuinely nothing significant. As an end user, the experience has been consistently smooth. The platform is feature-rich enough that you occasionally sense there's a lot happening under the hood, but from a day-to-day usage standpoint, that complexity never surfaces in a way that creates friction. Review collected by and hosted on G2.com.

EL
Ethan L.
Senior Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"The right tech tool that streamlines admin tasks"
5/5
What do you like best about Rippling IT?

One of the best aspects from this platform is the ability to send pre-configured data on my desk on electronic device performance. Rippling IT offers unified application tracking environment that enhances effective development of apps. It provides direct access to API with automated routing for quick development tool controls. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

The main challenge that I have experienced was the complex learning curve. The setup and initial configurations is cumbersome. Review collected by and hosted on G2.com.

Kamal A.
KA
Kamal A.
Quality Assurance & Compliance
Telecommunications
Mid-Market (51-1000 emp.)
"Seamless IT management that stays out of my way."
5/5
What do you like best about Rippling IT?

The best part is the Single Sign-On (SSO) and the automated app provisioning. When I started, all my accounts like Slack and Zoom were already set up. I love having one dashboard where I can launch all my work tools without needing to remember ten different passwords or wait for IT to grant me access manually. Review collected by and hosted on G2.com.

What do you dislike about Rippling IT?

The "Rippling Agent" on my laptop can be a little sensitive with security prompts occasionally. Sometimes it requires a re-authentication at inconvenient times to ensure the device is compliant. Also, the notification system for mandatory software updates can be quite persistent until you actually run the update. Review collected by and hosted on G2.com.