Internal phishing campaigns are well-constructed, with customizable and effective templates. The cybersecurity courses delivered via Teams and the Albert bot are appreciated by our employees. To raise user awareness of cyber risks and improve their culture, it is much more effective than traditional training. The intuitive admin interface and available reporting provide real added value for tracking the use of the solution within the company. Integration is simple, customer support is responsive, and implementation is quick. The ability to integrate a plugin via O365 to report phishing cases directly to the cyber team is also appreciated. Review collected by and hosted on G2.com.

Since the integration at the beginning of 2025, I have not noted any negative points. Review collected by and hosted on G2.com.

User interface very friendly and short lesson to improve the knowledge (without boring effect). Review collected by and hosted on G2.com.

I dislike nothing so far. So continue in this direction! Review collected by and hosted on G2.com.

This solution is simple & quick to implement. It is accessible to both novices and cybersecurity experts. The integration of Albert into Teams is an added value because he is now part of the staff & everyone knows Albert. The character is friendly. The short-duration modules are suitable for being integrated into the workload of employees. The concrete examples allow everyone to project themselves both in professional and personal life.

With 98% of the modules completed, Albert has been unanimously accepted by the teams.

Elie is a real support and help since the start-up & follow-up. He is available, knows his product very well & meets all the company's needs with a smile, dynamism, joy & humor. Thank you. Review collected by and hosted on G2.com.

CSV exports automatically require data processing before internal distribution. It would be interesting to have the option to require or not require the employee to undergo training when they have failed a phishing campaign. In terms of inclusion, it would be wise to be able to offer several characters to choose from. Review collected by and hosted on G2.com.

I love the classes with Albert and I particularly appreciate Riot's simulation tool because there are so many models that can be customized. Review collected by and hosted on G2.com.

I wish for the studio to be included in the basic offer. Review collected by and hosted on G2.com.

Riot makes cybersecurity awareness both effective and engaging. The user-friendly interface allows for quick implementation (under an hour), and the ability to create custom phishing campaigns is a game-changer. The interactive lessons with Albert keep users engaged, making learning fun and impactful. I run assessments quarterly, and the platform makes it seamless to track progress over time. The support team is always available, ensuring we maximize our usage through regular check-ins. Review collected by and hosted on G2.com.

It lacks analytics/insights . One improvement I'd love to see is a visually rich monthly dashboard with insightful graphics. Overall, Riot is a fantastic tool for continuous security training! Review collected by and hosted on G2.com.

The RIOT platform is an exceptionally user-friendly tool. Its intuitive interface allows for quick and efficient handling, even for the least experienced users. The awareness provided by RIOT is perfectly suited to the needs of the new generation, making the learning of good security practices both engaging and relevant. Moreover, the phishing simulation tool is particularly effective, offering realistic scenarios that help users recognize and avoid phishing attempts. In short, RIOT is a comprehensive and efficient solution to enhance security within any organization. Review collected by and hosted on G2.com.

The RIOT platform does not yet offer an integrated DLP solution, but a POC is under development. Review collected by and hosted on G2.com.

- Phishing campaign easy to setup

- Bot that "talk" to employees to train them on cyber topics Review collected by and hosted on G2.com.

- No possibilities to "assess" the level of employees before giving them training, so we avoid too many courses not useful for some people

- Take some time to create our own phishing emails when going outside the proposed one Review collected by and hosted on G2.com.

"Albert" has allowed us to establish user reflexes regarding the legitimacy of received emails. The character is very popular and agents let themselves be guided in the training sessions. The presence of the "Phishing reporter" button is also a plus. The implementation of AI analysis for reported emails also represents a time saver for IT. The support is very present and very responsive. Review collected by and hosted on G2.com.

I am personally encountering some difficulties in the training tracking dashboard. As a colorblind person, I have a hard time distinguishing the color of the small dots. Another point to note is that it's best to have a "clean" AD before embarking on the adventure. Otherwise, there are some long moments to spend adjusting the recipients of phishing emails. Review collected by and hosted on G2.com.

Riot easily integrates into the collaborative tools used daily, such as Microsoft Teams (via the Albert bot). This allows for a natural adoption by users without adding an extra layer of tools, which limits overload and improves engagement. The content is pragmatic. The playful, interactive, and accessible format of the modules really captures attention, especially from the new generations of users. The platform allows for launching targeted and customizable phishing campaigns, with templates very similar to the real attempts received by users (e.g., fake emails from software publishers). These simulations are effective for evaluating behaviors and enhancing vigilance. Finally, the administration interface is intuitive and easy to handle, which facilitates campaign management and monitoring. Review collected by and hosted on G2.com.

For CSV exports, it would be useful to have files that are directly usable or the ability to customize export formats according to business needs. There is also a lack of a monthly dashboard that is visual and rich in graphics. Such a tool would allow for better data exploitation, intuitive progress tracking, and easy sharing with stakeholders. Despite these points, it is important to note that the Riot teams are very responsive, flexible, and attentive. They take customer feedback into account and regularly evolve the platform based on expressed needs. Review collected by and hosted on G2.com.

Riot allows for managing employee awareness in terms of good cybersecurity practices. The approach via a Slack bot aligns well with the expectations of certain companies and strengthens adherence to a topic that may seem time-consuming to some and encourages employees to frequently attend courses.

The phishing management feature is powerful and allows for setting up campaigns using templates very similar to the real emails sent by the various software vendors you use. The library is very comprehensive and the module is accompanied by a suspicious email reporting system that allows administrators to analyze safely.

The application integrates quickly, and the implementation in professional environments is easy by offering integrations with the main market players. Review collected by and hosted on G2.com.

The Riot teams are flexible and very available; if certain features do not fully meet our expectations, the teams remain attentive to their client and constantly offer improvements to their modules. Review collected by and hosted on G2.com.