AD
Alex D.
infrastructure engineer
Small-Business (50 or fewer emp.)
"Simple interface and complete features, top-notch customization"
4.5/5
What do you like best about Riot?

The interface is simple, the features are comprehensive, and customization is also present. Review collected by and hosted on G2.com.

What do you dislike about Riot?

There is a lack of available features when creating an email intended to simulate a phishing attack. This limits the possibilities and makes the experience less complete than expected. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Simplicity and Rich Content, An Asset in Daily Life"
4/5
What do you like best about Riot?

I appreciate the ease of use, as it requires very little effort in terms of administration. Moreover, the richness of the content is a real asset. Review collected by and hosted on G2.com.

What do you dislike about Riot?

Reporting is not optimal when one wishes to extract visual elements in order to establish reports for management. This complicates the creation of clear presentations tailored to management's needs. Review collected by and hosted on G2.com.

Xavier T.
XT
Xavier T.
"Ease of Use and Enhanced Security with Riot"
4/5
What do you like best about Riot?

I appreciate the ease of use of Riot. It is a very comprehensive tool both for phishing and awareness, and I find it to be easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Riot?

For me, what could be improved is at the level of the collaborator. We have fairly general information about them, but we struggle to see what they haven't really done well yet. For me, these are really the things to update. Review collected by and hosted on G2.com.

Tommy V.
TV
Tommy V.
CISO
Mid-Market (51-1000 emp.)
"Delivers comprehensive cybersecurity training for all employees & helps with compliance requirements"
4.5/5
What do you like best about Riot?

The dashboard clearly shows at a glance which employees have completed each awareness module and where gaps remain, making it easy to track progress without manual reports. The phishing campaign tool can be customized for specific teams and realistic scenarios, so tests feel relevant and engaging. If a user falls for a phishing simulation, a short follow-up lesson is sent automatically to help them learn from the mistake. The system schedules the tests to keep training fresh over time. Also it lives inside Slack so the deployment is seamless and engagement stays high. Review collected by and hosted on G2.com.

What do you dislike about Riot?

It misses an API for faster reporting. More dashboards and insightful KPIs would be nice. Review collected by and hosted on G2.com.

Simone M.
SM
Simone M.
"Intuitive Training and Excellent Support with Riot"
4.5/5
What do you like best about Riot?

I like the way Riot explains more or less complex things to non-experts. I had a good experience with the support or the team. Additionally, the initial setup of Riot was very simple. Review collected by and hosted on G2.com.

What do you dislike about Riot?

Nothing in particular Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy Setup and Ready-Made Phishing Templates, but Albert Chatbot Can Distract"
3.5/5
What do you like best about Riot?

Easy to setup and predefined template for phishing campaigns Review collected by and hosted on G2.com.

What do you dislike about Riot?

Albert chatbot is still perceived as annoying and distracting by employees Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"User-Friendly, Flexible, and Engaging Learning Experience"
5/5
What do you like best about Riot?

The user-friendly platform makes it easy to navigate and use.

The admin panel is very good as well.

You can create your own classes, which adds flexibility and personalization.

The keynotes are light and instructive, making learning engaging and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Riot?

Well I actually enjoyed Riot. I would like to see some other features but I am very confident they will come in due time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very Handy and Practical – An Excellent Experience"
5/5
What do you like best about Riot?

It's very handy, practical, and pleasant to use. I also find the interface to be well-designed. Review collected by and hosted on G2.com.

What do you dislike about Riot?

There isn't much to criticize—it's a very good product overall. If I had to mention something, perhaps there could be a bit more control over the simulation. Review collected by and hosted on G2.com.

Guillaume A.
GA
Guillaume A.
Responsable Infrastructure SI
Mid-Market (51-1000 emp.)
"Excellent solution to effectively raise awareness about cybersecurity"
5/5
What do you like best about Riot?

Their educational approach is truly modern and engaging. The way awareness content is integrated into our tools makes them very accessible and effective. The modules are short, concrete, and avoid unnecessary jargon, making them suitable for all profiles within the company. And the phishing simulations are impressive with very precise customization. It is this combination of simplicity, relevance, and impact that really makes the difference compared to more traditional solutions and training. Review collected by and hosted on G2.com.

What do you dislike about Riot?

Honestly, nothing to complain about for now. The tool does exactly what is expected of it, in a smooth and well-thought-out manner. The team has managed to find the right balance between pedagogy, accessibility, and efficiency. It's rare enough to be highlighted: you can tell that the product was truly designed with the users in mind. Review collected by and hosted on G2.com.

Devlin A.
DA
Devlin A.
Directeur des Systèmes d'Information
Mid-Market (51-1000 emp.)
"An automated management with very relevant models"
5/5
What do you like best about Riot?

RIOT allows us to free up time on the awareness and phishing part. Indeed, it is easy to create phishing campaigns automatically with automatic awareness in case of failure. Moreover, Albert allows for short and relevant awareness sessions that users can follow in a few minutes without having to schedule a specific time slot. It is also integrated with Teams. Another interesting feature is the ability to monitor one's professional and personal email addresses for data breaches. The customer support and follow-up are very effective with short themed meetings to indicate either new features or areas for improvement. For implementation, the product is ready in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Riot?

for the moment the product gives me the greatest satisfaction. Review collected by and hosted on G2.com.