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UI

Verified User in Insurance

Mid-Market (51-1000 emp.)

5/3/2022

"Automated Teamwork"

4/5

What do you like best about Ringy (formerly iSales)?

By far the most helpful resources are being able to quickly pipeline, categorize and keep track of clients and their stages in my sales pipeline. The drip systems for contacting and following up with leads through text and email saves an immense amount of time. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

At times frustrating to lose touch with a lead based on them already being contacted too much by other agents. The regulations for A2P as well become a nuisance. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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Thank you for the kind words. Compliance is never fun, but we try to make it easy for you to comply with US SMS regulations so that all Ringy customers maintain a great relationship with telecom companies. We do our best to provide the tools and support necessary to make compliance features such as A2P 10DLC registration as seamless and non-intrusive as we possibly can.

KP

Kenneth P.

Service Manager

Enterprise (> 1000 emp.)

5/2/2022

"Great service when your not in the office"

5/5

What do you like best about Ringy (formerly iSales)?

This service acts as my personal assistant. Especially when I am out of the office, the leads are immediately contacted. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

Everything works great honestly. This is one of the best services available Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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Thank you for the kind words!

JG

Jasmine G.

Licensed Advisor

Small-Business (50 or fewer emp.)

6/21/2022

"Concise, organized CRM system"

4/5

What do you like best about Ringy (formerly iSales)?

That you can easily organize and categorize your leads, this makes it easier to send out campaigns. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I believe the regulations prohibit the amount of creativity however I know that is due to phone companies etc. Review collected by and hosted on G2.com.

NR

Nick R.

Agent

Small-Business (50 or fewer emp.)

5/6/2022

"Outstanding for following leads and managing Large Call Lists"

5/5

What do you like best about Ringy (formerly iSales)?

Drip Marketing for both emails and text messages Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I was not happy with the message forwarding feature, but this has been improved. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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Thank you for the kind review. We are always looking to improve our users’ experience.

TB

Trevor B.

C

Enterprise (> 1000 emp.)

5/2/2022

"Trevor's thought"

5/5

What do you like best about Ringy (formerly iSales)?

The ease of remaining in front of prospects and cudtomers Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

Drip can be cumbersome, and get in the way if you have a text campaign of your own Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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We certainly don’t want any features to be cumbersome - we do provide tools to skip drips for certain leads and to have different drips for certain leads. Our support team can assist you with setting them up in a way that works better for you.

UI

Verified User in Insurance

Enterprise (> 1000 emp.)

6/14/2022

"Easy-to-use CRM"

5/5

What do you like best about Ringy (formerly iSales)?

I love the ease of use of this platform, hence the title of my review. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

There is a small delay of syncing leads that come in from my various vendors. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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Thanks for the review! If you can please provide specifics regarding your lead vendor issue, we may be able to investigate further. Please contact our support team.

UI

Verified User in Insurance

Mid-Market (51-1000 emp.)

8/11/2022

"My Ringy Review"

3.5/5

What do you like best about Ringy (formerly iSales)?

Ease of use, functionality, and text scheduling Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I feel the pricing is a bit high. Most of their competitors are only charging a fraction of the cost. Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/10/2022

"it has worked well"

4.5/5

What do you like best about Ringy (formerly iSales)?

all info in one place, instead of having to manage it all in separate places and track the log Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

none that I can think of. I wish there was a way to pause your account without having to shut it down Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/10/2022

"CRM Does Most of the Work for You"

4.5/5

What do you like best about Ringy (formerly iSales)?

Automated actions, drips, campaigns, very customizable Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I've never received a straight-forward answer from the customer service team and they don't know much about A2P campaigns but made users register or pay higher prices. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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We’re sorry that you have received unsatisfactory answers regarding A2P 10DLC registration. A2P has been a learning experience for our support team because of how new it was and how fast it was required. We have been able to assist with and ensure registration for anyone having trouble registering on their own for a while now. The higher prices you’re referring to reflect the increased cost to us to send messages from numbers not registered, as well as T-Mobiles $50 campaign registration fee, which we have no control over (though we do find it fishy that T-Mobile is the only one charging it!). If you are still having trouble registering, please reach out to our support team - we can certainly get you registered now.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

5/3/2022

"Amazing follow up system"

5/5

What do you like best about Ringy (formerly iSales)?

The drip campaign within the system. I also like the different dispositions. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

That I have to create a new lead if I want to text the same person with a different number. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

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We can agree that supporting multiple recipient numbers for one lead is something that can be improved upon. If you are referring to using a different number to send from when messaging or calling a lead, this is already an option using only one lead entry. If you are referring to different numbers of the lead’s, they can be noted using custom fields for now.

Our engineers are always looking for ways to improve our software, so thank you for the feedback. There is a way, however, to change the phone number that a lead is texted from. Contact our support team for more info!