# Ringover Reviews **Vendor:** Ringover **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.6/5.0 **Total Reviews:** 489 ## About Ringover Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. ## Ringover Pros & Cons **What users like:** - Users find Ringover to be **intuitive and easy to adopt** , enhancing communication efficiency for remote and in-office teams. (79 reviews) - Users commend the **fast and reliable customer support** of Ringover, enhancing their overall experience and satisfaction. (52 reviews) - Users commend the **reliability** of Ringover, highlighting responsive support and consistent call quality for seamless communication. (46 reviews) - Users find Ringover's **helpful support and easy-to-use application** enhances their communication experience significantly. (41 reviews) - Users appreciate the **intuitive interface** of Ringover, making communication effortless and efficient across devices. (40 reviews) - Users highlight the **excellent call quality** of Ringover, noting a significant improvement over other systems. (37 reviews) - User Interface (33 reviews) - Features (32 reviews) - Simple (27 reviews) - Customer Service (25 reviews) **What users dislike:** - Users find Ringover to be **expensive** , especially compared to alternatives like Zoom, impacting their overall satisfaction. (12 reviews) - Users find the **high cost** of Ringover unjustifiable, especially compared to competitors like Zoom with better pricing. (12 reviews) - Users report **glitches** that disrupt functionality and create challenges, especially following updates on the mobile app. (9 reviews) - Users find the **lack of essential integrations** disappointing, especially with CRM tools like Zoho Books not available. (8 reviews) - Users report encountering **software bugs** during onboarding and updates, impacting overall user experience and satisfaction. (8 reviews) - Integration Issues (7 reviews) - Missed Calls (7 reviews) - Users report **mobile app issues** with SMS synchronization and limitations on acquiring UK mobile numbers, affecting usability. (7 reviews) - Technical Issues (7 reviews) - Complex Processes (6 reviews) ## Ringover Reviews ### 1. Seamless Embedded Calling with Ringover—and Truly Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Wouter K. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Ringover?** Genuinely impressed with Ringover. We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more. We needed embedded calling that wouldn't feel like a bolt-on. Their iframe SDK let us drop the full Ringover phone into our own UI, with our own styled buttons triggering calls through their backend. When we hit snags during integration, Clementine and Liam from their support and sales teams responded within hours every time, never with canned answers. Actual technical detail, including looping in their dev team when needed. The product works, the people behind it care, and our journalists will be calling sources from day one. Recommended without reservation. **What do you dislike about Ringover?** I'd love to be able to have access to their iFrame to personalize the UI more. **What problems is Ringover solving and how is that benefiting you?** Corporate as well as personal telephony. ### 2. HubSpot Integration An intuitive phone solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Ringover?** What I appreciate most about Ringover is the seamless integration with our CRM (HubSpot). The fact that all our calls and conversation histories automatically sync with our customer records saves us valuable time and completely eliminates double entry. Additionally, the application's interface is modern, clear, and truly very intuitive for daily use. **What do you dislike about Ringover?** The product itself is very efficient. However, the onboarding could be improved. Although the solution is intuitive, we would have appreciated more proactive support from their teams during the installation. A dedicated session with an expert to ensure everything was optimized from the start would have been a real advantage, rather than having to take the initiative to contact them ourselves. **What problems is Ringover solving and how is that benefiting you?** Ringover has allowed us to centralize all our business telephony and connect it directly to our business tools. The main benefit is a major productivity gain for our teams, better customer tracking thanks to a complete history, and an overall simplification of our communication processes. ### 3. A Reliable and Easy-to-Use Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos G. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Ringover?** What I like best about Ringover is how easy it is to use while still offering powerful features. The setup is fast, the interface is clean, and call quality is consistently reliable. The integrations, call analytics, and user management tools make it a very practical solution for day-to-day business operations. **What do you dislike about Ringover?** The omnichannel module is very solid and works well overall. That said, there’s still room to further improve integration with Meta channels, particularly to make setup and synchronization smoother and more seamless. These are relatively minor points, and the platform’s core functionality remains strong, reliable, and consistent. **What problems is Ringover solving and how is that benefiting you?** Ringover addresses the challenge of managing business communications across multiple channels by bringing everything into one easy-to-use platform. It centralizes calls, messages, and analytics in a single place, which improves visibility, keeps communication more organized, and helps the team work more efficiently overall. It also delivers these benefits without the complexity I typically associate with platforms like Genesys, NICE, or Five9, so teams can move faster and operate more efficiently. ### 4. always reachable, easy to use, and effective **Rating:** 5.0/5.0 stars **Reviewed by:** ASMAA H. | Conseillère commerciale, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Ringover?** I love the simplicity and speed of installation and use, the ability to make calls from my computer or phone, and to stay reachable even when on the move. The audio quality is excellent and the customer support is always responsive, which makes the tool really convenient for daily use. I also like the call recording feature; I can easily replay a call and listen to it if needed, and get an overall idea of the topic thanks to the written summaries generated by the tool. It really helps me to better follow conversations with my clients. **What do you dislike about Ringover?** nothing in particular, it works very well for us **What problems is Ringover solving and how is that benefiting you?** Ringover allows us to remain reachable in all circumstances, even outside the office. The recording function with written conclusions helps us better track each conversation with our clients. The automatic switchboard and call statistics save us time and allow us to better organize our daily work. ### 5. Simplified Call Management with Ringover **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe M. | gerente ventas, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Ringover?** I love how friendly and intuitive Ringover is, which makes it easy to learn and use. The ability to make calls with a single click is a great advantage, as it simplifies managing communications with my clients in the industrial segment. Additionally, it significantly helps me by recording my SDRs' prospecting calls, allowing me to analyze them for greater control and to improve my sales team's training. The integration with my CRM, PipeDrive, is vital for my daily work, achieving effective synchronization with the tools I use. I am very satisfied with the support Ringover provides to my team, giving it a 10 in likelihood of recommendation. **What do you dislike about Ringover?** I don't like that the phone app could be more intuitive and have a better design. Additionally, the configuration with other software like my CRM requires patience, manuals, and is a bit complex. Also, I am dealing with difficulties in completing the test of the call analysis function. **What problems is Ringover solving and how is that benefiting you?** I use Ringover to manage prospecting calls, recording and analyzing them to improve my sales team's training. This reduces my concern about the performance of my SDRs. ### 6. Simple, Intuitive Calling and CRM Integration That Streamlines Sales Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Ringover?** What I like best about Ringover is how simple and intuitive it is to use. It makes managing calls, messages, and team communications very straightforward, while integrating seamlessly with tools like CRM systems so all customer interactions are logged in one place. This saves time, improves visibility on call activity, and makes day-to-day sales communication much more efficient. **What do you dislike about Ringover?** One downside of Ringover is that it can occasionally have minor glitches, particularly with the mobile app or call notifications. There are also times when SMS or messages don’t sync perfectly between devices, which can disrupt workflows when switching between desktop and mobile. While these issues are usually minor, they can be frustrating during busy sales days. **What problems is Ringover solving and how is that benefiting you?** What I like most is the time it saves. Call logging, follow-up tracking, and basic workflow automation reduce the amount of repetitive work my reps have to do, so they can focus more on conversations and less on admin. The reporting and call insights also make it easier to coach the team and spot where performance can improve. ### 7. Ringover, a professional telephony solution easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Stéphane M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Ringover?** We have been users of the Ringover telephony solution for over two years with an integration into the OXIVA CRM. The quality of communication as well as the tools provided in RINGOVER allow us to better understand the structuring of phone calls and to respond to activity peaks. The features of record retrieval and call history directly in our Oxiva CRM are a big plus. Our employees can call directly from the CRM, without having to enter information that automatically comes up from RINGOVER. The quality of the data provided by RINGOVER is a huge advantage, saving us valuable time both in sales and support. **What do you dislike about Ringover?** No point bothers us with the RINGOVER solution **What problems is Ringover solving and how is that benefiting you?** The Ringover solution has allowed us to better understand the call patterns of our correspondents. A major positive point is also the ease of configuring the switchboard and the correspondent selection branches. ### 8. Simplicity and Efficiency with Ringover **Rating:** 5.0/5.0 stars **Reviewed by:** Lola V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Ringover?** I really appreciate the ease of use of Ringover. The interface is clear and intuitive, which allows a new user to get to grips with the tool very quickly, without complex training. This is a great advantage for a sales or support team because we can focus on interactions with customers rather than on the technical side. Moreover, the integrations with CRMs are a real plus. Being able to call directly from the tool and automatically retrieve the history of interactions with prospects or customers saves a lot of time on a daily basis. **What do you dislike about Ringover?** Overall, the experience with Ringover is very positive, but as with any tool, there are always a few points that could be improved. For example, some customization features could be a bit more advanced, particularly to better adapt call flows or settings to specific team needs. It also happens that the mobile application is a bit less comprehensive or less stable than the desktop version, which can sometimes limit certain actions when working on the go. **What problems is Ringover solving and how is that benefiting you?** I use Ringover to manage the telephony of the sales team and customer support. It simplifies calls and centralizes the history, with an intuitive interface and CRM integrations that save time. Its ease of use allows focusing on customers rather than on the technical aspects. ### 9. Powerful CRM Integration, Time Savings Guaranteed **Rating:** 4.5/5.0 stars **Reviewed by:** Marin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Ringover?** I love using Ringover with my CRM because it allows me to initiate calls directly from it, and the call automatically appears in the correct client record, which greatly facilitates tracking. It automatically enriches my CRM with call summaries, and I appreciate having a direct view of the client record when a contact calls me. I particularly appreciate the new Ringover Empower module, which records calls as structured summaries in my CRM records, saving me a lot of time and allowing me to be more responsive in client follow-up. The installation of Ringover was very simple; I just had to connect the solution to the CRM for everything to be ready. **What do you dislike about Ringover?** Ringover could be improved by allowing better integration with the CRM, particularly by enabling the direct sending of SMS from the tool. **What problems is Ringover solving and how is that benefiting you?** Ringover automatically enriches my CRM with call summaries, triggers calls directly from the CRM, and immediately displays the customer record during a call, which facilitates tracking. ### 10. Ringover Makes Daily Calling and Collaboration Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Damien B. | CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Ringover?** What I like the most about Ringover is how easy it is to use on a daily basis. The interface is intuitive and it integrates well with other tools we use. It makes managing calls, messages, and team collaboration much smoother. The call quality is reliable and the analytics features are also very useful for tracking performance and improving customer interactions. **What do you dislike about Ringover?** Sometimes the interface could be a bit more responsive, and a few advanced settings are not always very intuitive to find. However, overall the platform works well and the support team is helpful when needed. **What problems is Ringover solving and how is that benefiting you?** Ringover helps us centralize all our business communications in one place. Instead of juggling between different tools for calls, messaging, and contact management, everything is accessible from a single platform. This improves team collaboration, makes it easier to track conversations with clients, and saves us a lot of time in our daily workflow. It also gives better visibility on call activity and performance, which helps us continuously improve how we interact with customers. ## Ringover Discussions - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment - [View Ringover pricing details and edition comparison](https://www.g2.com/products/ringover/reviews/ringover-review-9058871?target=blank&rel=nofollow§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+18%3A53%3A10+-0500&secure%5Bsession_id%5D=c2a3a442-b47f-48c6-8f1a-742972705575&secure%5Btoken%5D=59f00b6a45a4b694c135a0e0e6b98f6db3be5c542a7885fd359820eab4a32235&format=llm_user) ## Ringover Integrations - [Access Vincere Evo](https://www.g2.com/products/access-vincere-evo/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Participant Permissions - One-Click Join **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Software Type** - Mobile - Browser Application - Desktop Application **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Ringover Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,554 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,796 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,354 reviews)