Ringostat Reviews & Product Details

We decided to choose Ringostat because of precise and clear statistics of reports on calls. The service is stable and employees from the support team are always involved in our tasks. We use callback as an analytical tool. It shows us statistics on customers in the call log. It displays where customers who ordered callback are coming from. Virtual PBX and Ringostat Smart Phone integrated with a CRM system is a great combo for connecting with customers and control of sales reps' work. Review collected by and hosted on G2.com.

Our feedback is positive we haven't faced any issues yet. But the service may seem a bit complicated for a person who sees it at the first time because of the range of products and opportunities. But when you start the work with them it's quite easy to use. Review collected by and hosted on G2.com.

Our company receives requests made by phones every day. So we needed to control sales reps and the number of missed calls. But our main goal was to track sources of calls to optimize ad budgets. Call tracking and virtual PBX fully covered our needs. Ringostat's virtual PBX allowed us to listen to the recordings of conversations. That's how we reduced the number of junk calls. We also used Ringostat's default reports to discover the effectiveness of ads. Review collected by and hosted on G2.com.

We did not face issues with the work of the service. Nothing to complain about. But there are lots of different options offered by Ringostat so we weren't sure what to do with the various opportunities at the early beginning. Review collected by and hosted on G2.com.

"Initially, we appealed to Ringostat as we needed Virtual PBX. We were especially interested in the voice menu as our customers we struggling with the complex structure of the company. Then we had a product demonstration and discovered Ringostat Smart Phone. We understood that it's what we were looking for — a tool that will facilitate the work with customers for our sales reps. Well, as Smart Phone requires call tracking to work, we connected it as well.

I guess the most important thing for us was the credibility of the service." Review collected by and hosted on G2.com.

We are satisfied with the platform, but it would be awesome if there would be a tutoring video next to each section in Ringostat account. Review collected by and hosted on G2.com.

We were searching for a tool that would allow optimizing ad campaigns. After comparing different tools and companies, we decided to choose Ringostat. This company offers unique opportunities for a business. For campaign optimization, we use call tracking and end-to-end analytics. We used call tracking to define sources of calls and keywords of companies; as a result, we mentioned that some campaigns bring junk leads.That's how we stopped these campaigns and launched more appropriate ones. End-to-end analytics helped us to see the cost recovery of investments in ads. Furthermore, we used a callback to increase the conversion in the call. And Ringostat's callback fully covered our needs. Review collected by and hosted on G2.com.

Probably the interface may seem not the most intuitive one but tech support and knowledge base cover this fact. So we never felt confused or lost in the Ringostat account. Review collected by and hosted on G2.com.

Like any company, we strive to increase our sales. We have used Ringostat call tracking for a long time and it helps us to improve our results. Ringostat is always in development. And now I use their new extension in Chrome with Ringostat Insider. With Ringostat Insider, we receive information about our client before the call. At the time of the call, the manager sees the report:

- which product does the customer choose on the site

- what kind of advertising it came from

- keywords and much more.

Ringostat has integration with different CRM. Due to this, we save data automatically in one system. We can make reports on calls for more than 30 parameters. Detailed reports help to evaluate not only the clients' requests but also the work of our managers. Review collected by and hosted on G2.com.

Excellent functionality, but I would like to have interactive tips in my account Review collected by and hosted on G2.com.

We use Ringostat Smart Phone. This is a new Chrome extension. We can call from any page in the browser in one click. It is very convenient and time-saving. Also, Ringostat has integration with our CRM. All data is saved in the client card after the call automatically. Review collected by and hosted on G2.com.

Everything works well. I have no complaints Review collected by and hosted on G2.com.

Ringostat is a great service to track calls. It is easy to use with lots of data on calls. It is important for us to track call statistics by advertising sources. Ringostat helped us find out which ad brings the most traffic. Also we know which keywords are used our leads more often. We increased the bids on these keywords to get the most impressions. In addition, Ringostat has integration with Google Analytics. This helps us analyze the behavioral and demographic characteristics of our users to optimize advertising campaigns. Review collected by and hosted on G2.com.

We could not register for Ringostat by ourselves. But the support helped us quickly. Currently there is nothing more. Review collected by and hosted on G2.com.

Ringostat is the best service. I can easily 1) to find details about calls 2) to get reports I want. I can save the filter and I am not having to add that each time 3) to send reports by email. After each call our managers tag calls. It helps us to make qualitative analysis call reports.

And, of course, they have so friendly support Review collected by and hosted on G2.com.

I have no issues. Nothing to complain about Review collected by and hosted on G2.com.

We use Ringostat to optimize our advertising budget. About 60% of requests that we receive are calls. We liked Ringostat as it has a flexible system that can be applied to many of our business needs. The main goal was to understand the revenue from launched ad campaigns so we tried Ringostat end-to-end analytics and it turned out that we've been losing many calls! Ringostat can automatically count ROI it has data and reports which makes our work routine much easier. We intergarated call-tracking with our CRM system is also useful opportunity, that made our workflow more autometed and less less labor-intensive. Review collected by and hosted on G2.com.

I'd say that I want more integrations with data aggregators, more features to annalize ROI. I see updates regularly, so I think this is coming. Review collected by and hosted on G2.com.

Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work with Ringostat so we decided to try it. We started with the free trial and it was quite impressive! However, later we understood that our business is rather specific so we pick up "Enterprise" pricing. It was 2 years ago but we are still happy with it. We use combined call tracking as we have both online and offline advertisements (billboards). One more great thing for us is the "Callback" button with callback form. The coolest here is that the button can change the size and color. It was quite important for us as our website is colorful so we wanted the button to match it. Ringostat Smart Phone is also a great feature for our sales reps. It increased our customers' loyalty a lot! But the thing here is that due to Ringostat Smart Phone we know the website pages that are mostly visited by our customers. That's why we can offer them exactly what they need. Review collected by and hosted on G2.com.

There is nothing really to complain about but I would prefer a mobile version of Ringostat account. Review collected by and hosted on G2.com.

We installed call tracking as we wanted to understand the number of calls to the company, track their sources, as well as understand the work of each channel. Ringostat gave us all the needed data but we received even more than we expected. Thus, we implemented the "Call me" button and hid the substituted numbers so now only interested in our product customers are calling us. Due to Ringostat our marketing department became more aware of the work of ad campaigns. Now they are able to change our marketing strategies based on reports provided by Ringostat. This platform is also useful as we allocated our advertising budget. Thus, we invested in channels that work better than others. Review collected by and hosted on G2.com.

Everything works well. However, I would prefer more dashboards in Ringostat account. Review collected by and hosted on G2.com.

We use dynamic call tracking. Our main goal was to stop spending money where the results are not being seen. Ringostat has an excellent call log. We see the keywords in the interface, that users follow. We also analyze call records and conversation. It's important to know what customers say when they come from our marketing campaign. Then we compare the result. It is easy for us to determine why people come from advertising but don't move along the sales funnel. So based on the data, we understand what is wrong with the advertising message or sales managers. And we change it. Ringostat helps us make the right decision. Review collected by and hosted on G2.com.

I would like to see information in more graphics inside Review collected by and hosted on G2.com.

Ringostat Smart Phone is a great solution for calls in Google Chrome. Everything is intuitive and as easy like calling from a smartphone. In order to call, our managers just need to open the site and click on the phone number. If the phone is not clickable it is also easy to call by two clicks. There are different types of call transfer. Now in our company, there is a rule it uses soft call transfer. When transferring a call to a colleague, they must make sure that he is there and ready to answer. Also, our managers can pause a call during a call. It works when they need to ask a colleague for advice. Review collected by and hosted on G2.com.

Still no issues. Nothing to complain about. Review collected by and hosted on G2.com.

Great quality. Good IVR settings. We lose new calls to our company because managers phones are busy. We decided to use an interactive line. If all managers are busy, you can hear a voice message asking you to wait a few minutes. We changed the standard beeps with music. Also, our clients listen to the audio greeting while waiting for the manager’s response. Review collected by and hosted on G2.com.

Everything is great. But it will be perfect to see a widget on the screen during a call. It would help to see information about the coming call. Support said that would be realized. Review collected by and hosted on G2.com.

Ringostat has automatic call tagging. In addition, we set up tagging of calls by managers. After each call, the manager enters the code of the category of the call. Thus, we get sorted calls at the first stage of working with a client. Review collected by and hosted on G2.com.

We contacted support service to set up tagging of calls by managers. But they helped us very quickly. Review collected by and hosted on G2.com.

The best thing for us about using Ringostat is phone number substitution by geolocation and have the opportunity to manage phone number allocation in pools. We use the phone numbers in client's areas to make it seem like we are local to them. We always know how many actual numbers from the pool are used. And we can, in the case of reduced attendance, turn off unnecessary ones, or respond promptly to a shortage. The ability to fix the cancellation of the substitution by the list of IP addresses is a special opportunity Ringostat, which we use. Due to this, phone numbers from the pool are not spent on employees who often use our site for work. Review collected by and hosted on G2.com.

If I want to see repeated calls from the same persone I have to apply a filter. It will be good to see the number of repeated calls in the general call history. Review collected by and hosted on G2.com.

Our goal was to determine where we get leads from across our marketing channels.

I can easily get data, send it to Google Analytics and monitor what marketing campaigns are giving the best ROI. For me it's very important to track every call action.

Besides thanks to Ringostat for great support. Response time is incredible and the manager is always available to answer any question. Review collected by and hosted on G2.com.

There's nothing really but would be good to have a personal account with adaptation for the mobile version. Review collected by and hosted on G2.com.

We like working with Ringostat because they are doing everything to help increase conversion on their client's sites. They made a free callback widget for their clients. We set up a time period after which the callback is shown automatically to the visitor of our site. Now managers of our company call back to the client in few seconds. Besides Ringostat proposed to change the text size and color of the callback into the desine of our site. Review collected by and hosted on G2.com.

We did not immediately understand how to set up the widget correctly, but customer support helped us do it quickly Review collected by and hosted on G2.com.

"Ringostat allows tracking inbound leads that come through phone calls. Our goal was to know from which source of advertising the client found us. We wanted to know which advertisement is the most profitable. Ringostat has integration with Google Analytics. It allows us to synchronize information about the effectiveness of various advertising activities.

Another amazing feature is insertion phone numbers according to the geolocation of customers. So we distribute calls directly to the necessary department." Review collected by and hosted on G2.com.

There is no special. It will be great to have integration with social media. But now nothing to complain about. Review collected by and hosted on G2.com.

Our main goal was to determine which advertising is effective and which is not, and to stop spending money where results aren't being seen. With Ringostat we get detailed reports to make end-to-end analytics and ability to know exactly the ROI of marketing campaigns. Thanks to blocking insertion by IP and numbers pools we receive accurate analytics. Also, APIs allow using data in a way that other platforms fell short. Furthermore, I feel that support actually cares about our project — always ready to help and advice on how to use Ringostat more efficient. Review collected by and hosted on G2.com.

Nothing at this stage but I would prefer easier setup. Anyway, support always in touch to help us. Review collected by and hosted on G2.com.

"With Ringostat you can both set up a call center for outbound calls and track the inbound calls from your advertising campaigns.

Ringostat provides cloud PBX and SIP numbers available for rent, which means that you don’t need to connect any other service to start making calls. Moreover, there are a number of analytical reports generated by Ringostat that help supervise the work of call agents (the distribution of missed calls by day and time of the day report.) As for tracking inbound calls, Ringostat provides all the information available on the call - source, channel, campaign, keyword. There is also multi-channel funnel report and call status statistics for more in-depth analytics." Review collected by and hosted on G2.com.

I dislike how overwhelming the interface is at first but you can ask customer service even in chat and receive an answer very fast. Review collected by and hosted on G2.com.

I like that reps really care about you and always ready to help. Customer Support has great knowledge, and when I experienced a complicated technical issue they resolved it really fast. I also love the integration with Google Analytics and a lot of ready-made integrations with popular CRM. Review collected by and hosted on G2.com.

I think help documentation could be better. I face a steep learning curve. Review collected by and hosted on G2.com.

Ringostat can save filters in many parameters. For example, to the clients' geography, by the hold time, track where conversions are coming from, distribution calls by day of the week and time and many others. We sort non-targeted calls and not take it into account in end-to-end analytics. Thus, we get better analytics multi-channel funnels reporting.

Also, thanks to the configured filters, we can generate reports in one minute and send it to our experts via email. Review collected by and hosted on G2.com.

To get a full report for the Google Analytics on the type of call broken down into target and non-target, we contacted support and they helped us. Review collected by and hosted on G2.com.

With Ringostat, we set up a substitution of numbers by geolocation. We've increased sales in other regions of the country due to the fact that our customers see the phone numbers of their region. We can also easily filter the calls by customer location data in the dashboard that makes our targeting much more efficient. Review collected by and hosted on G2.com.

I don't think there's something I dislike at the moment. The product meets our requirements quite well Review collected by and hosted on G2.com.