1. [Home](https://www.g2.com/)
2. ...
3. [E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)
4. [Ringly.io Discussions](https://www.g2.com/products/ringly-io/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b08734c0e8e077da2a3172cb35e8e19d/ringly-io.png "Product Avatar Image")
](/products/ringly-io/reviews)

[

Ringly.io

](/products/ringly-io/reviews)

(2)4.8/5

Ringly is an AI phone support platform for Shopify brands. It helps ecommerce teams answer customer calls automatically, especially the repetitive ones that take up time every day. Instead of sending every phone call to a human agent, Ringly can answer common questions over the phone using your store data and support knowledge. It is built for online stores that want to offer phone support without adding more manual work for their team. Ringly can help answer questions about order status, returns, products, shipping, and other common support topics. By connecting with Shopify, it can use store information to give customers relevant answers during a call. The platform is mainly used by support teams, operators, and ecommerce owners who want to stay available by phone while reducing the number of routine calls their team has to handle. It can also route calls when needed, support different phone setups, and give teams more control over how customer conversations are handled. Ringly also includes tools for reviewing and improving support performance. Teams can see call transcripts, recordings, summaries, and outcomes, which makes it easier to understand what customers are calling about and how calls are being resolved. It also supports custom workflows and actions, so businesses can adapt it to fit their own support processes. In simple terms, Ringly is for ecommerce brands that want to keep phone support available, answer common customer questions faster, and reduce the load on their support team.

Show More

When users leave Ringly.io reviews, G2 also collects common questions about the day-to-day use of Ringly.io. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 100.0

Nps Score

### All Ringly.io Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about Ringly.io yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/ringly-io/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b08734c0e8e077da2a3172cb35e8e19d/ringly-io.png "Product Avatar Image")

### Have you used Ringly.io before?

Answer a few questions to help the Ringly.io community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fringly-io%2Fdiscuss%3Fsmall_ask%3Dringly-io)
No