Merlyn L.
ML
Merlyn L.
Customer Service
Enterprise (> 1000 emp.)
"Functional for Calls, Lacking in Interactivity"
2.5/5
What do you like best about RingCentral Video?

I like using RingCentral Video for basic communication, especially for audio calls or simple video calling. It feels similar to FaceTime, which is familiar and straightforward for me. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

It's not user friendly for me, and the interface doesn't have much to offer during meetings. Most of the time, it lags, and other platforms are more interactive, especially with features like reactions, whiteboard, and real-time screen sharing. It would be better if it was more interactive during meetings, with features like a clipboard for reactions or raising hands. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"Ring Central Makes Video Calls with Colleagues Easy"
4/5
What do you like best about RingCentral Video?

Ring Central makes it easy to connect with colleagues via video call. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I find that it's not widely used and only several colleagues use this feature. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Seamless Google Calendar Sync—Perfect for My Meetings"
5/5
What do you like best about RingCentral Video?

I like that it automatically connects to my Google Calendar, so my schedule stays in sync without any extra effort. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Nothing to add at this time—everything is working well, and all the features are exactly what I need during my meetings. Review collected by and hosted on G2.com.

Yousuf H.
YH
Yousuf H.
Safety Assistant
Mid-Market (51-1000 emp.)
"Easy to Use with Clear Video, But Needs Better Performance on Weak Networks"
4.5/5
What do you like best about RingCentral Video?

I like that RingCentral Video is easy to use. The sound and picture are clear, and it’s simple to join or set up meetings. I also like that I can share my screen and chat with others during the call. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

sometimes the connection can be slow, and the video may freeze. Also, it would be nice if it used less internet data and worked faster when the network is weak. Review collected by and hosted on G2.com.

CF
Christina F.
Small-Business (50 or fewer emp.)
"Efficient Recording with Room for Improvement"
4.5/5
What do you like best about RingCentral Video?

I like the automatic recording feature and the ability to download all recordings pretty easily. The initial setup was fairly easy. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Sometimes it's difficult to find where to go to change the outgoing voicemail. Review collected by and hosted on G2.com.

Monserrat L.
ML
Monserrat L.
Case Manager
Mid-Market (51-1000 emp.)
"Great Accessibility, But Connection Issues Need Improvement"
3.5/5
What do you like best about RingCentral Video?

How accessible it is for clients to be able to use. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Sometimes connection is poor. Low quality Review collected by and hosted on G2.com.

Kassidy H.
KH
Kassidy H.
Help Desk Analyst
Mid-Market (51-1000 emp.)
"Straightforward, Efficient User Management with RingCentral"
4/5
What do you like best about RingCentral Video?

I love the capabilities RingCentral offers. From an admin standpoint, it’s super easy to manage all users, and the overall experience feels straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

We often experience microphone failures with RingCentral. The only thing that fixes it; is closing the app Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Easy to Use and Reasonably Priced"
4.5/5
What do you like best about RingCentral Video?

The ease of use with this product is what I like best with reasonable cost also Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

The scheduling is sometimes hard to manage but once you get used to it he flow is good Review collected by and hosted on G2.com.

Erika P.
EP
Erika P.
Insurance Agent
Small-Business (50 or fewer emp.)
"Seamless Video and Messaging Integration with RingCentral"
4/5
What do you like best about RingCentral Video?

RingCentral Video isn't just a video tool; it's part of a broader RingEX (formerly RingCentral Office) platform. Users can seamlessly switch between video meetings, team messaging (chat) Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Compared to competitors like Zoom or Google Meet, RingCentral's plans are often perceived as being on the more expensive side, especially for smaller businesses. Review collected by and hosted on G2.com.

PN
Prajwal N.
Senior Executive Administration
Mid-Market (51-1000 emp.)
"Great value, but the overall experience still needs improvement"
2.5/5
What do you like best about RingCentral Video?

What stands out most about RingCentral Video is the way it combines feature-rich performance, accurate AI capabilities, and affordability. It delivers tools and functionality that many competitors keep behind paid tiers, yet the overall experience still feels smooth, modern, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

There isn’t anything specific that I’ve overcome so far while using it. Review collected by and hosted on G2.com.