Charles W.
CW
Charles W.
CEO
Small-Business (50 or fewer emp.)
"Reliable Video Conferencing with Stellar Screen Sharing"
5/5
What do you like best about RingCentral Video?

I use RingCentral Video for video conferencing with employees and customers, and it really helps me save time since it hasn't experienced any downtime or required troubleshooting. I find the screen sharing feature really good, especially for sharing spreadsheets and UI upgrades. I also like that the initial setup of RingCentral Video is extremely simple. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Pricing is on the high end Review collected by and hosted on G2.com.

Heidi P.
HP
Heidi P.
Channel Account Manager
Mid-Market (51-1000 emp.)
"Effortless to Use, But Needs Refinement"
4/5
What do you like best about RingCentral Video?

I like the ease of use of RingCentral Video. I primarily use the internal meetings, calling functionality, and texting capabilities, and I find these features to be quite simple. The alerts that come through are nonintrusive, and I appreciate being able to reject a call if I'm in the middle of another meeting. I also like that I can directly text my partners without using my personal device, allowing me to communicate effectively while forwarding data through to my cell phone without giving out my personal cell phone number. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I'm not able to set up an external client flow with RingCentral Video. If this feature is available, I don't have access to it. Having this capability would make it more comparable to a product like Slack. Review collected by and hosted on G2.com.

ARUP D.
AD
ARUP D.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Reliable Video Meetings, Occasional Connectivity Hiccup"
4.5/5
What do you like best about RingCentral Video?

I use RingCentral Video primarily for internal collaboration and communication across teams. It's our go-to tool for quick calls and meetings. I like how it reduces tool switching by combining calls, chats, and video in one place, which helps improve internal collaboration. I appreciate the easy and reliable quality of video meetings and how easy it is to call someone instantly without setup. It has consistent performance, and I really value features like instant calling from chats, video meetings, and screen sharing. Additionally, I found the initial setup to be very easy and quick. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I sometimes experience minor latency or connectivity issues. It would be great if there was improved call stability during network fluctuations and faster reconnection when the network drops briefly, and clearer in-call indicators when latency is network-related would make the experience smoother. Review collected by and hosted on G2.com.

MJ
Melissa J.
Employee Benefits Department Manager
Mid-Market (51-1000 emp.)
"Effortless Communication with RingCentral: User-Friendly and Time-Saving"
5/5
What do you like best about RingCentral Video?

We recently made the switch to RingCentral, and I really appreciate how user-friendly the platform is. It gives me the convenience of having both video and call features in a single location. Having the option to use it on both my phone and desktop has truly saved me time and made a significant difference in my daily workflow. It was so easy to set up, and I use it daily. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I have nothing negative to say about RingCentral Video. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Seamless Video Conferencing with AI Transcripts"
5/5
What do you like best about RingCentral Video?

I really enjoy the ease of use with RingCentral Video, as it allows me to conduct video conferencing smoothly. The AI transcripts are a wonderful feature because they mean we don't have to take notes during meetings. This makes meetings shorter and more effective. Also, I appreciate that I can have instant meetings without requiring travel, which helps solve problems quickly and efficiently. The seamless installation without complications is another aspect I like. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I currently have no dislikes about RingCentral Review collected by and hosted on G2.com.

SF
Sharnelle F.
Operations Manager
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Integrate with Other Software"
4/5
What do you like best about RingCentral Video?

User-friendly and easy to integrate with other software. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

It doesn’t seem able to screen likely scam calls or junk calls. Review collected by and hosted on G2.com.

Samantha H.
SH
Samantha H.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Never Miss a Call: Seamless Landline-to-Cell Call Forwarding"
4.5/5
What do you like best about RingCentral Video?

What I really appreciated was that I could download the app and connect the calls I would receive to my office land line and receive those calls on my cell phone, so even when I was away from my desk I wouldn't miss any calls. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

The process of trying to get ahold of customer service was always a bit frustrating Review collected by and hosted on G2.com.

DE
Daniel E.
Health Education
Mid-Market (51-1000 emp.)
"Reliable, Lag-Free Meetings with Excellent Support"
5/5
What do you like best about RingCentral Video?

Rincentral Video has been a very reliable tool for my work meetings, I like that it doesn't lag even when multiple people join the meeting. Easy to implement, to schedule or start a meeting. It is very stable, screen-sharing works smoothly, and the chat feature helps keep everyone on track. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

So far, everything has worked as expected for me, my experience has been positive up to now, excellent customer support Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Effortless Communication, Reliable in Remote Areas"
4.5/5
What do you like best about RingCentral Video?

I like that RingCentral Video maintains connectivity in remote areas where our field staff may be working. It really helps us troubleshoot issues in the field because we can see what the field staff sees via the video service. The ability to help troubleshoot issues from the office without connectivity problems makes RingCentral Video valuable. Also, the initial setup of RingCentral Video was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Everything works great! Review collected by and hosted on G2.com.

Lexi B.
LB
Lexi B.
"Effortless Setup, Reliable Communication"
5/5
What do you like best about RingCentral Video?

I find RingCentral Video to be incredibly user-friendly, which makes using it a smooth experience for both myself and my team. Its quick performance and clear communication features are essential for maintaining efficient communication with our clients, candidates, and teammates across the organization. I particularly appreciate the robust security it offers by allowing me to share a safe and secure number, giving candidates the ability to reach me 24/7 without any concerns. The messaging and video options are outstanding, providing versatile ways to connect according to different needs. The initial setup was impressively easy; our IT department had it operational for over 100 employees in mere minutes, which speaks volumes about its usability and adaptability. This ease of use, combined with its comprehensive features, makes me very likely to recommend RingCentral Video to others, as evidenced by my perfect rating of 10 for recommending it to friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I find that RingCentral Video sometimes lags, although it's not a frequent issue. Review collected by and hosted on G2.com.