Rolies  K.
RK
Rolies K.
Owner
Small-Business (50 or fewer emp.)
"Reliable Video Platform, But Pricy for Small Teams"
4.5/5
What do you like best about RingCentral Video?

I really like that RingCentral Video is just one platform for phone messaging, phone calling, and even videos. It's extremely helpful that everything is integrated into the same platform. Another big plus is that it's very mobile-friendly, which makes it very easy to use for everyone. The nicest thing about RingCentral is the connection; we've never had an issue with it. It's very stable and mostly clear, which is extremely helpful. Plus, it makes the service extremely reliable, especially towards clients, helping to build credibility. The initial setup was pretty easy, and everything seemed pretty straightforward once I ran the office staff through it. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I do find it pretty pricey. Like, we are a smaller team, so to actually have it is expensive. Review collected by and hosted on G2.com.

LC
Lilian C.
VP of clinical operations
Mid-Market (51-1000 emp.)
"Corporate-Ready, but Missing Key Features"
5/5
What do you like best about RingCentral Video?

I like that RingCentral Video is easily used with my digital line and ties in with my office laptop. I appreciate not needing a Zoom account because it's directly tied to my corporate line. The setup is also very easy, as it is installed by default on every computer. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I think it doesn't have an option for me to call out to others like Zoom. And it may not be as widely known as Zoom or Teams. Not integrated into that. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
"Smooth Performance, Perfect for Team Meetings"
5/5
What do you like best about RingCentral Video?

I really like RingCentral Video for its clean and user-friendly interface; even beginners find it easy to use. The video and audio quality are smooth and reliable during meetings, with stable calls even on average internet speeds. I find the screen-sharing and recording options particularly useful as they make meetings seamless and professional. It integrates well with other tools like Google Calendar, Gmail, and Slack, enhancing my scheduling and communication efficiency. The initial setup is quick and devoid of technical complications, underscoring the product's accessibility and user-friendliness. Additionally, RingCentral Video brings all the necessary communication features into one platform, saving me time and effort by eliminating the need for switching between multiple apps. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Sometimes the app takes a little longer to load, especially when joining large meetings. It would be great if there were more background filter options and a lighter version for low-end devices. Review collected by and hosted on G2.com.

CPM S.
CS
CPM S.
Director of Finance & Operations
Small-Business (50 or fewer emp.)
"Effortless Video Conferencing with Personal Touch"
5/5
What do you like best about RingCentral Video?

I use RingCentral Video for conference calls with clients. I like how it allows a face-to-face conversation and brings a personal touch. It makes it feel like I can have a conversation with my client as if we're in the same room. I also appreciate the ease of use, and the initial setup was very easy. Overall, it works pretty well with no issues. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Can't think of anything I don't like Review collected by and hosted on G2.com.

Judi Z.
JZ
Judi Z.
Account Manager-licensed agent
Small-Business (50 or fewer emp.)
"Hands-On, Step-by-Step Guidance That Makes Tasks Crystal Clear"
5/5
What do you like best about RingCentral Video?

My boss can walk me through tasks step by step, which gives me a hands-on learning experience and helps me understand things more clearly. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I don’t think we’re able to call a customer while we’re on a video call. Review collected by and hosted on G2.com.

Jon R.
JR
Jon R.
Agency Resource Specialist
Small-Business (50 or fewer emp.)
"Seamless Meetings Make Remote Work A Breeze"
2.5/5
What do you like best about RingCentral Video?

I like how RingCentral Video syncs easily with our Outlook accounts to block off time on our calendars. I also find it just as easy as any other top video conferencing app to share screens and collaborate remotely. The initial setup as a web-based or desktop app was very easy. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

It does seem to struggle with video clarity at times - especially if many users are atte ding the meeting. Review collected by and hosted on G2.com.

Jayme L.
JL
Jayme L.
Founder
Small-Business (50 or fewer emp.)
"Effortlessly Compliant and User-Friendly"
5/5
What do you like best about RingCentral Video?

I like that RingCentral Video is easy to use and has a very clean interface. In a world where there is tons of information and lots of buttons, it's refreshing to have something so organized. I appreciate its HIPAA compliance, which lets us receive medical referrals and reach out to patients reliably. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

nothing right now Review collected by and hosted on G2.com.

Archana B.
AB
Archana B.
Data Analyst
Mid-Market (51-1000 emp.)
"Reliable and easy-to-use platform for virtual meetings"
4.5/5
What do you like best about RingCentral Video?

I really like how simple and intuitive RingCentral Video is to use. The interface is clean, and setting up or joining meetings takes just a few seconds. The video and audio quality are consistently good, even with larger groups, and screen sharing works smoothly without lag. I also like that it integrates well with calendars and messaging tools, making it easy to manage everything in one place. Overall, it’s reliable for both quick check-ins and long virtual meetings. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

There’s not much to dislike, but sometimes the app can take a few moments to connect when switching between devices. Also, the mobile version could be a bit more optimized — especially for managing chats during calls. However, these are small issues compared to how well the platform performs overall. Review collected by and hosted on G2.com.

BD
Barbara D.
Mid-Market (51-1000 emp.)
"Efficient and Easy, But Fax Reliability Needs Improvement"
4/5
What do you like best about RingCentral Video?

I like that RingCentral Video notifies me when there's a new fax or when a business partner has sent me a message that is important and requires my attention at that time. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

Sometimes I don't always get the faxes. I have to have them resend it. I'm not exactly sure if that's a RingCentral Video issue or if it's something within the companies and the businesses that are sending it back and forth. Review collected by and hosted on G2.com.

CA
Celeste A.
Clinic Office Managment
Mid-Market (51-1000 emp.)
"Feature-Rich Meetings: Screen Sharing, Recording, Chat, and Breakout Rooms"
5/5
What do you like best about RingCentral Video?

It offers screen sharing, recording, chat, and breakout rooms, supporting up to 100 participants with meetings lasting up to 24 hours. Users can join directly through a web browser, or via the desktop or mobile app. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Video?

I’ve experienced performance inconsistencies, including freezing and dropped connections. Review collected by and hosted on G2.com.