---
title: RingCentral Video Reviews
meta_title: 'RingCentral Video Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 504 reviews by the users' company size, role or industry
  to find out how RingCentral Video works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 504
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# RingCentral Video Reviews
**Vendor:** RingCentral  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 504
## About RingCentral Video
Glip is a conversation platform for teams to plan, share &amp; organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip&#39;s core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.



## RingCentral Video Pros & Cons
**What users like:**

- Users value the **ease of use** of RingCentral Video, appreciating its seamless integration for effective communication and collaboration. (46 reviews)
- Users value the **reliable video quality** of RingCentral Video, enhancing their collaboration and communication experiences. (36 reviews)
- Users appreciate the **seamless screen sharing** feature of RingCentral Video, enhancing collaboration during meetings and document sharing. (18 reviews)
- Users value the **clear and effective communication** of RingCentral Video, enhancing their overall collaboration experience. (15 reviews)
- Users find RingCentral Video to be **highly reliable** , ensuring stable connections and clear communication for meetings. (14 reviews)
- Users find the **setup ease** of RingCentral Video exceptional, enabling quick and hassle-free initiation for seamless meetings. (13 reviews)
- Users find the **intuitive interface and comprehensive features** of RingCentral Video enhance their communication experience seamlessly. (12 reviews)
- Users find RingCentral Video&#39;s **intuitive interface** makes scheduling and joining meetings effortless and efficient. (12 reviews)
- Daily Use (11 reviews)
- Convenience (9 reviews)

**What users dislike:**

- Users often face **connectivity issues** with RingCentral Video, leading to latency and instability during calls. (16 reviews)
- Users often experience **slow loading** times with RingCentral Video, affecting overall usability and client interaction. (8 reviews)
- Users report a **steep learning curve** with RingCentral Video&#39;s interface, requiring extra time to get accustomed to features. (5 reviews)
- Users find **missing features** in RingCentral Video, like external client integration and limited breakout rooms, disappointing. (5 reviews)
- Users experience occasional **performance issues** with RingCentral Video, such as lags and app freezes during use. (5 reviews)
- Users experience frequent **software glitches** with RingCentral Video, leading to issues like missing transcriptions and app freezes. (5 reviews)
- Users find RingCentral Video to be **too expensive** , especially in comparison to more affordable alternatives like Zoom and Blink. (4 reviews)
- Not Intuitive (4 reviews)
- Limited Features (2 reviews)
- Limited Options (2 reviews)

## RingCentral Video Reviews
  ### 1. Glip improves communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2019

**What do you like best about RingCentral Video?**

It's simple and fantastic to use. Glip allows me to share reports, consult with experts from other areas, chat in groups and even manage multiple tasks. This application has become a support for communications within our company.


**What do you dislike about RingCentral Video?**

It has given excellent results and improved team productivity. Therefore, I do not find negative things to say about Glip.

**Recommendations to others considering RingCentral Video:**

It is recommended to other similar alternatives. Glip is easy to use, effective and service subscription is not expensive.

**What problems is RingCentral Video solving and how is that benefiting you?**

Team collaboration is effective, more assertive. It is a useful tool that has allowed us to streamline the development of projects.

  ### 2. Efficient, but could be better organized 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2019

**What do you like best about RingCentral Video?**

Glip has everything you need to communicate with your coworkers quickly and efficiently, with added features such as gifs and fun emojis.

**What do you dislike about RingCentral Video?**

The interface of the program takes a bit of time to get used to, and is far from intuitive. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Glip has made it easy to communicate between departments and get answers and feedback quickly. I don't feel the need to shout across the office to get the feedback I need on products, which means more time for me to be creative.

  ### 3. Glip provides a user-friendly experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2019

**What do you like best about RingCentral Video?**

Glip panel is user-friendly, flexible and easy to use. The chat provides multiple features to enhance communication and teamwork. Sharing files and video calls is simple, it is also integrated with third-party tools.

**What do you dislike about RingCentral Video?**

I have no comments to add. Glip provides a simple and adaptable system.

**Recommendations to others considering RingCentral Video:**

Great app to simplify collaboration. It is effective and improves productivity

**What problems is RingCentral Video solving and how is that benefiting you?**

Improves communication and makes teamwork easier. I think it's an app needed for our team.It helps a lot in the agile development of projects.

  ### 4. Glip is versatile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about RingCentral Video?**

Glip is simple and easy to use. The dashboard is intuitive and easy to navigate. It is a versatile tool capable of improving team collaboration and providing a centralized space to manage communications within the company. It provides functionality to manage tasks, share files and innovate the interaction between teams.

**What do you dislike about RingCentral Video?**

I like everything about this application. It is simple and intuitive.

**Recommendations to others considering RingCentral Video:**

It allows you to collaborate in teams without barriers. It is easy to use and its price is affordable for small businesses.

**What problems is RingCentral Video solving and how is that benefiting you?**

Glip holds talks organized. The panel is easy to use, makes communication smooth. Simplifies project management.

  ### 5. Highly functional but awkward gui

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about RingCentral Video?**

Giphy integration, blasting out to groups or everyone in a channel.

**What do you dislike about RingCentral Video?**

The GUI isn't intuitive.  There's a lot of dead space that it could maximize.  Lines of conversations are too spaced out.

**Recommendations to others considering RingCentral Video:**

Seems like the service to have if you're already using RC

**What problems is RingCentral Video solving and how is that benefiting you?**

Full company communication for faster response times.

  ### 6. The Best Business Communication Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle M. | Senior Director of Ecommerce, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2018

**What do you like best about RingCentral Video?**

The Chat features allow you to break conversations into team and incorporate gifs and emoji's too.  You can uploads links and files and they show up in the sidebar for quick reference.  You can even create and assign tasks.  It does way more than Slack. You can even use a built-in video chat for ease of communication with remote employees.

**What do you dislike about RingCentral Video?**

Nothing really.  The only thing keeping Glip/Ring Central from being a full fledged project management tool is the ability to log and track time for employees across projects and clients.

**Recommendations to others considering RingCentral Video:**

If you have Slack, switch to Glip.  The UI is very similar, but there are so many additional features you could benefit from. Video chat, organized teams, only logging into once place for all team chats, tasks management, lots of integrations and much more

**What problems is RingCentral Video solving and how is that benefiting you?**

Communication with remote team members is much easier with Glip and it's built-in video via RingCentral.  Conversations are organized and we can keep people on task at all times.  Files are also easily delivered through team chats and they remain there for organization and quick/easy reference.

  ### 7. Glip is great for communication 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2019

**What do you like best about RingCentral Video?**

I love Glip to easily communicate with my manager and others. It’s a very neat layout and we’ve used other forms such as slack but we keep coming back to Glip. 

**What do you dislike about RingCentral Video?**

I dislike that it doesn’t support as many add ones but for the nature of our work all we really need is a communication tool.

**What problems is RingCentral Video solving and how is that benefiting you?**

we find it’s easier to solve problems using Glip, we are posting pictures of damages to different properties and it is helping us better manage them. 

  ### 8. LOVE LOVE GLIP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana L. | Senior Financial Analyst, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2018

**What do you like best about RingCentral Video?**

Glip has a great user experience. It's very reliable and super fun to use. But the best part about glip is that it integrates with both our phone system and online meeting conference system. This means you don't have to have a messaging app, a video conf app and a voip app. You can just have glip and it's all three. Oh, it also had task mgmt and calendar but I don't really use them much. 

**What do you dislike about RingCentral Video?**

The ONLY thing I don't like is that when you're on Windows and use the Desktop app, and get a text message from someone outside of your company, then you can't associate the contact with the glip message. However, you can do this same thing from the mobile iOS app and on the browser. So, if you're reading this I'm pretty sure it's a bug and I hope they are working on it. 



**Recommendations to others considering RingCentral Video:**

Use glip and ring central together .If seriously missing out unless you do. You can have one app to rule them all. oh, and use it for tasks and web conf too. It's all included. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Aside from solving a place for team chattter, it also helps our company save a little money from using a web conf solution and it's overall just eaiser to have everything in one place. 

  ### 9. Glip increase team productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2019

**What do you like best about RingCentral Video?**

Glip is an intuitive and easy to customize application. It fits our workflow seamlessly.
The communication with the team never became more fluid and dynamic, Glip deliver us the functionality to streamline the creation and execution of tasks in a simple and fun way.


**What do you dislike about RingCentral Video?**

I think Glip is fantastic, but it lacks more integrations with Google tools.

**Recommendations to others considering RingCentral Video:**

It is a good alternative to tools like Slack.

**What problems is RingCentral Video solving and how is that benefiting you?**

Integration with third-party tools makes it easier for us to share documents and reports instantly. It is versatile in all aspects, from communicating through live chat to taking a look at the tasks and events scheduled in the shared calendar.

  ### 10. It's mostly fine, but feels clunky and outdated. 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Jason G. | Digital Marketing Manager, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about RingCentral Video?**

We never have issues with it. Creating groups is simple. 

**What do you dislike about RingCentral Video?**

It looks and feels old. The mobile app is frustrating unless you happen to already be in the area of the app that you want to use. I hate of how link previews and shared docs are handled - it makes conversations feel cluttered. 

**Recommendations to others considering RingCentral Video:**

Be picky. Don't settle for Glip just because you're using a RingCentral service. 

**What problems is RingCentral Video solving and how is that benefiting you?**

It makes team communication easy, but there are better alternatives. 

  ### 11. Glip is an effective solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2019

**What do you like best about RingCentral Video?**

It is functional and intuitive, I love using Glip because it facilitates communication within the department. It has a variety of features that enable sharing from reports, calendar reminders and create and manage tasks. Although it lacks some features, it makes up for its ability to integrate with various third-party applications such as Google Drive or Asana.


**What do you dislike about RingCentral Video?**

Nothing, so far have used Glip smoothly.

**Recommendations to others considering RingCentral Video:**

It works for teams and departments. It makes team collaboration easy and fast.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is efficient and practical. It is an effective way to encourage and maintain communication in the department. Provides a single channel to expedite project management, overall I think a very useful and simple application.

  ### 12. It's a simple and intuitive app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about RingCentral Video?**

The Glip interface is simple, but not less efficient. It is easy to use and does not need advanced knowledge for its configuration. It is intuitive and contains a set of tools to communicate effectively with team members. It integrates seamlessly with email platforms such as Gmail.

**What do you dislike about RingCentral Video?**

It's simple, it's not a complex application, so I do not have negative comments about Glip.

**Recommendations to others considering RingCentral Video:**

It is an app that can be used by any team, in any environment. It is a simple and very efficient tool.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is a tool that helps me be more efficient.

  ### 13. Still New but Like it so far

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daniel W. | Realtor Sales Associate, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about RingCentral Video?**

It is slightly easier to use than the RC Soft Phone. It is more organized and caters to the business professional. 

**What do you dislike about RingCentral Video?**

Some of the features such as the calendar and meeting do not work as well as some other software we have used in the past.

**Recommendations to others considering RingCentral Video:**

This is a really good product to keep you office line handy with you at all times. We have been using Ring Central and when they upgraded to Glip, we were very excited. Still a new product so there is a lot to learn about it.

**What problems is RingCentral Video solving and how is that benefiting you?**

We have our office phones everywhere we go. We do not miss calls to our office line because of this program.

  ### 14. Terrific

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about RingCentral Video?**

I like being able to "group text" with other employees across offices with quick details, such as "stepping out to lunch," or with a quick question the first person to see can answer. Also, you can pin answers, so if it is something you forget/is rare you can pin in and then easily find it. Easier than everyone remembering to hit "reply all" in emails and easier to find what you need.

**What do you dislike about RingCentral Video?**

I haven't figured out how to use all the features yet and I feel like customer service hasn't been super helpful in training us.

**What problems is RingCentral Video solving and how is that benefiting you?**

We have been able to streamline some communications between the various personnel that answer phones and across offices.

  ### 15. Something I would avoid 

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brittany F. | Technology Helpdesk Agent , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2018

**What do you like best about RingCentral Video?**

The only thing that I don't mind about this app is that it lets you know when people are online. 

**What do you dislike about RingCentral Video?**

I think that there are far betters app out there. Even with push notifications on, I am never notified of things. Most of the time with this app, I receive emails from people asking if I have gotten their Glip messages. 

**What problems is RingCentral Video solving and how is that benefiting you?**

I am not solving any business problems with Glip because it ends up causing me more problems, and takes more time to get in contact with someone. 

  ### 16. Glip is a constant embarrassment

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2018

**What do you like best about RingCentral Video?**

The ability to choose a skin is one of the very few features I appreciate about Glip. Even then, I only like and use one.

**What do you dislike about RingCentral Video?**

Basically everything. Everything it is meant to do it does with lackluster compared to Slack or most other messaging apps; anything it's attempted to excel at over alternative platforms is generally a flop (e.g. Giphy integration, emoji use, search, etc.). There is so little to like, and so much has needed updates in the last few months that you can tell no one was trying to develop a good program from the start—it's all responsive to complaints. Not how you should go into app development...

**Recommendations to others considering RingCentral Video:**

If you use all of RingCentral, sure, go ahead and try Glip. But know it's basically an infant. No walking (or even crawling) around in good spirits for a while yet.

**What problems is RingCentral Video solving and how is that benefiting you?**

I guess it's better than email?

  ### 17. Confusing and Overwhelming

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about RingCentral Video?**

I like that it allows my colleagues and I to communicate with each other. I also appreciate that it's a secure forum.

**What do you dislike about RingCentral Video?**

The app is very overwhelming. I feel like it is a lot of organized chaos and that it's hard to filter through messages effectively. It feels like facebook but for work and without photos. Just lots and lots of texts for a huge group that I can't get out of. 

**Recommendations to others considering RingCentral Video:**

N/A

**What problems is RingCentral Video solving and how is that benefiting you?**

I don't feel like there are a ton of benefits. I've stopped using it all together because it was overwhelming - due to the multiple platforms i'd communicate with my clients on. It just felt like "too much." 

  ### 18. Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about RingCentral Video?**

I like the fact that I can step out of the office and take my phones with me! The accessibility is convenient andI  love that it is user-friendly!

**What do you dislike about RingCentral Video?**

I do not like the fact that there seems to be a glitch. I have often depended on the app to push my calls through.  This does not always happen. Real estate keeps us on the move. Flexibility and dependability are essential.

**What problems is RingCentral Video solving and how is that benefiting you?**

The problems we are solving with Glip are the ability to take our office with us on the go!

  ### 19. Glip is Great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about RingCentral Video?**

Easy to use interface that melds well with the ring central system

**What do you dislike about RingCentral Video?**

they renamed it ring central chat or something? Seems dumb and most people in my office dont use it so whats the point

**What problems is RingCentral Video solving and how is that benefiting you?**

Gets rid of the need for dumb short emails by introducing a short am message service so great 

  ### 20. Great communication application 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2019

**What do you like best about RingCentral Video?**

how to easy it is to call someone. Getting messages in my email if I am not connected to Glip

**What do you dislike about RingCentral Video?**

Video calls take long time to initiate. It takes at least 2-3 minutes if wait time before two parties are connected. 
If you delete the message, it is still delivered via email to the sender

**What problems is RingCentral Video solving and how is that benefiting you?**

Connecting with colleagues all over the world

  ### 21. Awesome for working remotely.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2019

**What do you like best about RingCentral Video?**

The ease of chatting and making new groups, and staying connected while working from home. 

**What do you dislike about RingCentral Video?**

The notifications are kind of annoying and excessive. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Helps us all stay in constant contact if needed

  ### 22. Great and Easy to Use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about RingCentral Video?**

How easy it is to set up the system- it only took 5 minutes to add a new staff member! Also love the feature to share documents and images. Overall, this is a high quality instant messaging service and I highly recommend!

**What do you dislike about RingCentral Video?**

I really have no complaints- it's a great messaging software. The only issue we had was misspelling an email, but that was a user error, not the software. 

**Recommendations to others considering RingCentral Video:**

Don't hesitate! I vastly prefer this over slack and other messaging softwares.. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Communication between management and the front desk without the need to call or run out back. Saves time, allows for more productivity, and helps to boost morale. 

  ### 23. Great messaging system if you use Ring Central

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kate B. | Marketing Consultant, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2019

**What do you like best about RingCentral Video?**

Similar to slack in that you can post files and they live there forever, create groups, and message one-off. I like the desktop notifications as well.

**What do you dislike about RingCentral Video?**

They only have two colors for different statuses ... they got rid of yellow for away so now grey shows people as either offline or away which can be confusing. Green shows people online.

**What problems is RingCentral Video solving and how is that benefiting you?**

Inter-office communication has improved! 

  ### 24. Amazing way to communicate with all employees!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2018

**What do you like best about RingCentral Video?**

What I liked the most would certainly be the ability to chat at anytime with anyone from our organization. I especially love the comradeship it brings to our teams. The ability to ask a question, on the fly, to someone in our product team while I"m on the phone with customer is a definite plus. 

**What do you dislike about RingCentral Video?**

There is nothing I can think of that I really dislike. 

**Recommendations to others considering RingCentral Video:**

I would highly consider looking into Glip. The ease of use, and the benefits in brings to your team would outweigh any concerns you may have. Bring life and collaboration back to your organization today!

**What problems is RingCentral Video solving and how is that benefiting you?**

In the past, people would send numerous emails, and try to make numerous phone calls to across teams. This led to poor use of time, and, if someone had a question they needed an answer to, fast...we'd have to wait until they saw their email, or saw the voicemail on the phone.  The benefit is now we are able to stay at our desks, and only pause for time it takes to write a quick chat on Glip.

  ### 25. Glip: excellent team communication and project management software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2018

**What do you like best about RingCentral Video?**

It's free! And great for staying on top of projects, especially when you don't have daily face-to-face time with your team.

**What do you dislike about RingCentral Video?**

Unfortunately, Glip does not currently offer the feature for customizing how many days a week/month/year an event can repeat. The options are pretty basic in regards to repeating events

**Recommendations to others considering RingCentral Video:**

If you are searching for a free solution for the organizing, planning, and communicating needs of your team, Glip might be the solution!

**What problems is RingCentral Video solving and how is that benefiting you?**

Team communications, and personal assistant. One great thing about Glip is that it sends a daily email every morning letting you know what your scheduled tasks are.

  ### 26. Professional

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about RingCentral Video?**

I like that Glip keeps all my conversations located in one app, as opposed to group texts.

**What do you dislike about RingCentral Video?**

On my laptop I seem to lose group conversations, but with the app on my phone I have every conversation unless I deleted it. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Team collaboration and team communication.

  ### 27. Lots of Functionality, Great Communication Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2018

**What do you like best about RingCentral Video?**

Glip/RingCentral has been a good experience, there's a lot of apps integrated into the system, very helpful.

**What do you dislike about RingCentral Video?**

Wish I could have more options for my "Status" or a custom status option.

**What problems is RingCentral Video solving and how is that benefiting you?**

Inter-office communications. Helps with real-time support of our staff. I can communicate effectively with my team via chat when they are on a phone call with one of our clients, because of this, I can provide them instructions and advice, even when they are dealing with a client.

  ### 28. Easy-to-use conversation platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bryon Q. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2018

**What do you like best about RingCentral Video?**

Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers. Glip's desktop app allows you to create and assign tasks, create and share and annotate notes and documents, schedule events and attach files from your preferred cloud service all through its instant messenger.

**What do you dislike about RingCentral Video?**

I wish the calendar had the ability to have things recur based on the day of the month or by the day of the week of the month. I'd also like having more control over the frequency. I think they could make it more user friendly in terms of keeping files and such organized.

**Recommendations to others considering RingCentral Video:**

I'd say it works pretty good, but its not the greatest option out there. I like all the bells and whistles. This is great if you need to just chat with just text. there are some gifs you can use too. Other good things are you can make chat rooms for teams or groups. If you need something for the office for just simple communication it would work.

**What problems is RingCentral Video solving and how is that benefiting you?**

Overall the software has saved us tons in time and money being able to manage the different teams all in one place and easily communicate. Easy to collaborate with a team and keep all of my organizational and plans up to date, sharing them only with those who need access to collaborate. It's very easy to communicate with other members of the organization.

  ### 29. Great place to communicate and quickly solve problems and understand information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2018

**What do you like best about RingCentral Video?**

I like being able to see when someone is available and it's an easy place to ask a question to get a quick answer.

**What do you dislike about RingCentral Video?**

I don't like how sometimes it puts me in away mode automatically when I don't want to be away.

**Recommendations to others considering RingCentral Video:**

Its a great communication software and completely recoment it. 

**What problems is RingCentral Video solving and how is that benefiting you?**

I think it allows for team collaboration because you can have a group chat with your boss and then the team included. Great for team building and allowing for quick, instant communication of info.

  ### 30. Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about RingCentral Video?**

Great to keep track of work as a team. I like the percentage feature to log progress. It's pretty straight forward to use. Calendar is helpful, as is the task list. It's easy to edit or add new tasks as well.

**What do you dislike about RingCentral Video?**

Some features seem redundant.
I miss the old name (Glip) They changed it to Ring Central. I'm not sure why. I feel like some of the chat features are unnecessary.

**Recommendations to others considering RingCentral Video:**

I'd recommend this.

**What problems is RingCentral Video solving and how is that benefiting you?**

team management.

  ### 31. Makes work communications easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2018

**What do you like best about RingCentral Video?**

I love being able to easily reach the people I work with without the bulkiness of emails. Makes it much more simple and creating teams and groups is helpful and easy

**What do you dislike about RingCentral Video?**

So far, I haven't found much that I dislike. I'm not a fan of the phone being in there too now but that's it

**What problems is RingCentral Video solving and how is that benefiting you?**

Being able to have constant communication with others in the office

  ### 32. Amazing!!! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2019

**What do you like best about RingCentral Video?**

The ability to send any file, or any size is absolutely amazing. Integration across platforms, mobility, and ease of use! 

**What do you dislike about RingCentral Video?**

Nothing! Cant think of anything I dislike. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Ease of communication, and calling combined with RC! 

  ### 33. RC Glip

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph G. | MIS Manager, Consumer Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2018

**What do you like best about RingCentral Video?**

Great for internal communications. Allows you to add third-party individuals for short terms.

**What do you dislike about RingCentral Video?**

unable to connect deskphones to the app.

**Recommendations to others considering RingCentral Video:**

Just be aware that there is an update pending for it to be compatible with desktop phones... eventually

**What problems is RingCentral Video solving and how is that benefiting you?**

internal communications are easier and information is passed along faster

  ### 34. Good office.team tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin H. | Manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about RingCentral Video?**

Ability to create teams/group chats. Makes it easy to address an entire team or office of people. Additionally,  being able to opt out of notifications of certain group chats is helpful.

**What do you dislike about RingCentral Video?**

Occasionally, I find it difficult to find information in conversations using the search feature. I wish there was a way to flag or bookmark messages.

**Recommendations to others considering RingCentral Video:**

Glip is a good solution I would recommend. Just ensure it's feature set will suit your needs before investing.

**What problems is RingCentral Video solving and how is that benefiting you?**

We are solving the problem of trickle information and urgent information making it to all team members. Glip allows us to easily coordinate through this information distribution.

  ### 35. Instant messaging for work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelley  C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about RingCentral Video?**

I love the GIFS that you can use for work. It's just an all-around great Instant Messenger application that I can also use on my phone. 

**What do you dislike about RingCentral Video?**

I dislike that they have removed the ability to create my own memes.

**Recommendations to others considering RingCentral Video:**

Definitely give Glip a try. I believe it is free to use, even without a phone subscription. So there's no harm in trying it out. 

**What problems is RingCentral Video solving and how is that benefiting you?**

It gives us an easy way to instantly chat with the necessary people when working on a project without having big long email chains. People can leave and join a project at any time, and can still read back on what was happening in the conversation before they joined. 

  ### 36. My account was deleted and all my data lost without me being informed.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2018

**What do you like best about RingCentral Video?**

It's a great tool, but  the loss of all my project tracking data has left me shell-shocked.

**What do you dislike about RingCentral Video?**

Here's the problem...
When someone creates a Glip account (let's call them UserA, Glip looks at the domain name in their email. If they are the first user from that domain they are automatically set as the domain administrator. They are not told they are the domain administrator and are offered no option.
When another person with the same domain creates an account (let's call them UserB) they are automatically assigned to the same "team" in Glip. They are not offered any other option and they do not know that they have a domain administrator. 
UserA knows nothing about UserB and UserB knows nothing about UserA. They do appear in each other's dashboards but it could be assumed that's just for convenience. It is in no way obvious that the two user accounts are dependent on each other.
When UserA deletes his account he is automatically deleting ALL ACCOUNTS FOR THE DOMAIN. when he has no idea that he is responsible for these accounts. NONE OF THE OTHER USERS ARE WARNED BEFORE THEIR ACCOUNT IS DELETED.


**Recommendations to others considering RingCentral Video:**

Be careful with the free account if you are in a large organization.

**What problems is RingCentral Video solving and how is that benefiting you?**

Project tracking

  ### 37. Why connect your project messaging platform when Glip is Built in?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason P. | Trusted Advisor, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2018

**What do you like best about RingCentral Video?**

It's great that RingCentral comes with Glip. As you add users having them come together makes it so easy to make sure that give all your iusers all they will need to collaborate with the team. Glip is also easy to share with customers and vendors as well. 

**What do you dislike about RingCentral Video?**

The UI can get busy as you add files and links. I wish it was integrated a bit more tightly with mobile and softphone, right now it opens up in a seperate app. 

**Recommendations to others considering RingCentral Video:**

Make the leap, internal email is killing your team's productivity. Glip is a life saver.

**What problems is RingCentral Video solving and how is that benefiting you?**

This is a way better way to communicate internally then email. We have seen a huge reduction in email.

  ### 38. Great Experience for Employee Chat

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2018

**What do you like best about RingCentral Video?**

Glip is by far the best employee chat tool we have used over the past 11 years. We have tried everything from AIM to Skype chat and nothing compares to the features of Glip. We have our entire company now using Glip. I love the ability to quickly create groups, share files and create tasks.

**What do you dislike about RingCentral Video?**

I dislike the inability to edit shared files in a group setting such as you can with Google Drive.  I would like Glip to add that into the next feature so that we can eliminate our use of Google Drive.

**Recommendations to others considering RingCentral Video:**

We have loved it and believe Glip will continue to improve.

**What problems is RingCentral Video solving and how is that benefiting you?**

We are able to conduct team discussions quickly and easily while all sitting at our desks or at home. We can have ongoing discussions and we can create group tasks to complete.

  ### 39. Excellent Collaborative Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about RingCentral Video?**

It's the best chat and collaboration tool I've used. File sharing is quick and snappy, dashboarding (dock/pinned messages/tasks/etc) is excellent, and teams is a great feature.

**What do you dislike about RingCentral Video?**

As a full RingCentral user (Phone/Meetings/Glip) it would be great to have a more immersive application, but this is something they have in the works.

**What problems is RingCentral Video solving and how is that benefiting you?**

Communication is always a struggle in business and Glip helps reduce that with ease. We've seen a sharp increase in collaboration and response times vs competitor applications and the always slow to respond emails.

  ### 40. Make Communication with Colleagues Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scarlett G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2018

**What do you like best about RingCentral Video?**

It is very easy to use, and every conversation is saved, no matter how old it is. You can also edit what you say, in case of a typo. Another plus is that it is free if you have Ring Central. 

**What do you dislike about RingCentral Video?**

The only negative thing I can think of is that you can't add a emoji reaction under other people's individual posts like you can on Slack. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Glip has helped me with the organization of my tasks and it's been a great communication tool between my co-workers. It has kept myself and the people I work with accountable and productive. 

  ### 41. Great Way for Coworkers to Talk!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa M. | Senior Associate Attorney/Mediator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about RingCentral Video?**

At first we were all resistant to Glip when the boss implemented it. However, the group chat functions, the ability to use GIFs, and the ability to call all from one app is amazing. 

**What do you dislike about RingCentral Video?**

It needs a lot of updates! It's also slow at times and the notifications don't always pop up.

**What problems is RingCentral Video solving and how is that benefiting you?**

Talking to coworkers when we need something immediately. It's better than emails. We have been more productive.

  ### 42. Excellent Instant Messaging App for Interoffice Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathan Z. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2018

**What do you like best about RingCentral Video?**

Glip is easy to use for both direct messaging and team communication. You can set up as many teams as you want which is very handy.
Glip has been updating a lot and seems to be improving little features with each one.

**What do you dislike about RingCentral Video?**

The mobile app is horrible. Despite the fact that it updates often it will stop receiving messages a lot. It is not uncommon to sign in on my PC and find several messages I would have liked to reply to from my mobile but didn't know they had come in. This needs to be fixed ASAP.
It is pretty easy to send a message to the wrong person or post what is supposed to be a direct message to a group chat.

**Recommendations to others considering RingCentral Video:**

I have limited experience with other business messaging apps. I downloaded Slack and tried it for a bit to see if there was a reason to switch from Glip but I couldn't find a compelling reason.

**What problems is RingCentral Video solving and how is that benefiting you?**

Not clogging inboxes and not distracting people by saying things face to face that can be sent electronically.

  ### 43. Great team collaboration software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Help Desk Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2017

**What do you like best about RingCentral Video?**

Glip is included free with RingCentral! There's no reason not to use it if you're already using RingCentral as your UCaaS; and if not, it's STILL free to try out. The benefits of paying $5/user per month are lost on anyone who already has a video conferencing solution in place.

**What do you dislike about RingCentral Video?**

Syncing Glip to Google Calendar doesn't work the same as when you sync your calendar to Glip, because the interface inside Glip is different. Being able to update automatically when a change is made on Glip would be ideal.

**Recommendations to others considering RingCentral Video:**

Glip is affordable enough on its own but if you use RingCentral for your phone service it's FREE. Glip also links internally to RingCentral and RC Meetings when you start a voice call or launch a video session.

**What problems is RingCentral Video solving and how is that benefiting you?**

File sharing and full integration with RingCentral, Meetings, Google Drive, etc make collaboration a snap. It's a one-stop shop for recalling screen shots, assigning tasks, or whatever else each team needs to keep track of for in-house communications.

  ### 44. Glip

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about RingCentral Video?**

Glip allows you to communicate easily with members of your team whether they are in the office or working remotely. It allows you to share files making discussions easier, and add in Gifs for humor. You can easily create groups to communicate with a number of  people. 

**What do you dislike about RingCentral Video?**

Adding new conversations can be a bit confusing on Glip. Also,the dashboard feature is a bit confusing. Setting up Glip so that notifications do not appear in the corner when you are offline was also a bit challenging.

**Recommendations to others considering RingCentral Video:**

I would recommend downloading the desktop app.  This makes it much easier to keep up with conversations and receive notifications during the day.

**What problems is RingCentral Video solving and how is that benefiting you?**

We are able to speak with all team members in and out of the office. The app also makes it easy for people who are traveling to keep up.  We did not have an internal mode of communicating besides email and this has solved that problem. 

  ### 45. Glip

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2018

**What do you like best about RingCentral Video?**

Use of gifs, being able to copy and paste screencaps directly in chat from clipboard, live use of shared google documents within chat, large directory to search for relevant contacts, teams.

**What do you dislike about RingCentral Video?**

If there is any dip in your internet connection at all, your messages are likely to never send although they might appear as sent. Very glitchy. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Streamlining communication with our team as a whole. The benefits are there is never an excuse for a gap in communication. 

  ### 46. Good Task Managing Program, but Can Be Tricky 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Lexi P. | Executive Assistant, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2018

**What do you like best about RingCentral Video?**

I love that I can assign daily tasks to myself or others and see my completed tasks in one central place.

**What do you dislike about RingCentral Video?**

I dislike that sometimes the task assignee gets me confused and I end up assigning something to myself rather than the team. 

**Recommendations to others considering RingCentral Video:**

Learn how to use it before you frustrate yourself by assigning things meant for teammates to yourself over and over again. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Glip allows for streamlined communication between team members- making task assignments more clear.  

  ### 47. No nonsense, just get to it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2018

**What do you like best about RingCentral Video?**

ease of use. I’ve nevef taken a class or training. It’s the easiest pick up and use group chat/meeting tool I’ve used. 

**What do you dislike about RingCentral Video?**

Ring Central connectivity. Glip is fine.

**What problems is RingCentral Video solving and how is that benefiting you?**

Created “meeting rooms”  by making a Team for each recurring meeting type. Chats continue throughout the week for follow up action items, keeping it out of email and in one collaborative space!! Project groups use it for each Project. As a manager of the managers, I belong to each group. If there is an issue needing my involvement I am told through Glip- like a smoke signal. This also keeps it from being lost in emails. 

  ### 48. A decent communication app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about RingCentral Video?**

The best feature Glip has, as juvenile as it sounds, is the Giphy integration. Instead of randomizing a gif, it pre-populates a preview of a handful for you to select. Glip has desktop and mobile apps, which is great for keeping in touch with your co-workers.

**What do you dislike about RingCentral Video?**

Whenever you post a video to chat, it forces people to download the video instead of viewing it in the pane like Slack. There's no option to right click on things in the UI. Usually, if you want to toggle settings, you need to click on a cog icon. There are really small tweaks that Glip needs to make to get on par with the communication giant. Slack is currently smoother overall, and supports more integrations.

**Recommendations to others considering RingCentral Video:**

Glip isn't content with their current iteration. They have reached out and agreed with some criticism our team told them. They look to be improving their system ongoing. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Our team was formerly on Slack, which met all of our needs. However, there was a move to Glip as it was included free with services we already used (RingCentral). It's also compatible with single sign-on, I believe, which is better than a multitude of passwords for different services.

  ### 49. Fantastic team sharing application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jimmy G. | Owner, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about RingCentral Video?**

Allows you to assign task and share documents and track what your staff is working on.

**What do you dislike about RingCentral Video?**

I wish it had the ability to interface with more CRM software’s

**What problems is RingCentral Video solving and how is that benefiting you?**

Helps me keep track of what my staff is doing and I am able to share documents across my office

  ### 50. Collaboration and Teamwork Combined

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth C. | Director of Operations, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2018

**What do you like best about RingCentral Video?**

A platform that allows you to complete projects, get everyone on the same page and track process of the activity. 

**What do you dislike about RingCentral Video?**

The platform needs to be connected to the internet to work.   If the connection is slow or offline, then you cant see your projects.

**Recommendations to others considering RingCentral Video:**

It's an easy to use platform to get everyone on the same page.  While it's missing some features, it will get the job done and improve your communications.

**What problems is RingCentral Video solving and how is that benefiting you?**

The ability and need to have the team on the same page.


## RingCentral Video Discussions
  - [Are there any disadvantages for using Glip that the community is reporting?](https://www.g2.com/discussions/33936-are-there-any-disadvantages-for-using-glip-that-the-community-is-reporting) - 1 comment, 1 upvote
  - [What is RingCentral Video used for?](https://www.g2.com/discussions/what-is-ringcentral-video-used-for) - 1 comment
  - [What are the advantages of SD Wan as compared to traditional WAN solution?](https://www.g2.com/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) - 1 comment
  - [What is GLIP RingCentral?](https://www.g2.com/discussions/what-is-glip-ringcentral) - 1 comment
  - [What is a GLIP?](https://www.g2.com/discussions/what-is-a-glip) - 1 comment

- [View RingCentral Video pricing details and edition comparison](https://www.g2.com/products/ringcentral-video/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A36%3A50+-0500&secure%5Bsession_id%5D=dc5c418f-25be-4c04-b839-b284336d1130&secure%5Btoken%5D=c1395e604357f1d2e68628a620a6a6b3e32ca6e5590f2c8fa4a3c8842c42110a&format=llm_user)
## RingCentral Video Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [AppFolio](https://www.g2.com/products/appfolio/reviews)
  - [AT&amp;T Connect](https://www.g2.com/products/at-t-connect/reviews)
  - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## RingCentral Video Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Collaboration **
- Collaborative Whiteboards
- Meeting Room Check-in
- Calendar Integration

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Display **
- Screen Sharing
- Multi-display

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Hardware **
- Proprietary Hardware
- Bring-Your-Own Hardware

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Room Systems**
- Autonomous Task Execution
- Decision Making

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top RingCentral Video Alternatives
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,631 reviews)
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,489 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,552 reviews)

