---
title: RingCentral Video Reviews
meta_title: 'RingCentral Video Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 504 reviews by the users' company size, role or industry
  to find out how RingCentral Video works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 504
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---


# RingCentral Video Reviews
**Vendor:** RingCentral  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 504
## About RingCentral Video
Glip is a conversation platform for teams to plan, share &amp; organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip&#39;s core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.



## RingCentral Video Pros & Cons
**What users like:**

- Users value the **ease of use** of RingCentral Video, appreciating its seamless integration for effective communication and collaboration. (46 reviews)
- Users value the **reliable video quality** of RingCentral Video, enhancing their collaboration and communication experiences. (36 reviews)
- Users appreciate the **seamless screen sharing** feature of RingCentral Video, enhancing collaboration during meetings and document sharing. (18 reviews)
- Users value the **clear and effective communication** of RingCentral Video, enhancing their overall collaboration experience. (15 reviews)
- Users find RingCentral Video to be **highly reliable** , ensuring stable connections and clear communication for meetings. (14 reviews)
- Users find the **setup ease** of RingCentral Video exceptional, enabling quick and hassle-free initiation for seamless meetings. (13 reviews)
- Users find the **intuitive interface and comprehensive features** of RingCentral Video enhance their communication experience seamlessly. (12 reviews)
- Users find RingCentral Video&#39;s **intuitive interface** makes scheduling and joining meetings effortless and efficient. (12 reviews)
- Daily Use (11 reviews)
- Convenience (9 reviews)

**What users dislike:**

- Users often face **connectivity issues** with RingCentral Video, leading to latency and instability during calls. (16 reviews)
- Users often experience **slow loading** times with RingCentral Video, affecting overall usability and client interaction. (8 reviews)
- Users report a **steep learning curve** with RingCentral Video&#39;s interface, requiring extra time to get accustomed to features. (5 reviews)
- Users find **missing features** in RingCentral Video, like external client integration and limited breakout rooms, disappointing. (5 reviews)
- Users experience occasional **performance issues** with RingCentral Video, such as lags and app freezes during use. (5 reviews)
- Users experience frequent **software glitches** with RingCentral Video, leading to issues like missing transcriptions and app freezes. (5 reviews)
- Users find RingCentral Video to be **too expensive** , especially in comparison to more affordable alternatives like Zoom and Blink. (4 reviews)
- Not Intuitive (4 reviews)
- Limited Features (2 reviews)
- Limited Options (2 reviews)

## RingCentral Video Reviews
  ### 1. Seamless Meetings Make Remote Work A Breeze

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jon R. | Agency Resource Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about RingCentral Video?**

I like how RingCentral Video syncs easily with our Outlook accounts to block off time on our calendars. I also find it just as easy as any other top video conferencing app to share screens and collaborate remotely. The initial setup as a web-based or desktop app was very easy.

**What do you dislike about RingCentral Video?**

It does seem to struggle with video clarity at times - especially if many users are atte ding the meeting.

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral Video keeps our teams connected as we grow into a hybrid setup and syncs seamlessly with Outlook for calendar management.

  ### 2. Functional for Calls, Lacking in Interactivity

**Rating:** 2.5/5.0 stars

**Reviewed by:** Merlyn L. | Customer Service, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about RingCentral Video?**

I like using RingCentral Video for basic communication, especially for audio calls or simple video calling. It feels similar to FaceTime, which is familiar and straightforward for me.

**What do you dislike about RingCentral Video?**

It's not user friendly for me, and the interface doesn't have much to offer during meetings. Most of the time, it lags, and other platforms are more interactive, especially with features like reactions, whiteboard, and real-time screen sharing. It would be better if it was more interactive during meetings, with features like a clipboard for reactions or raising hands.

**What problems is RingCentral Video solving and how is that benefiting you?**

I find RingCentral Video fits basic communication needs and video calls but lacks user-friendly features and interactivity during meetings.

  ### 3. Great value, but the overall experience still needs improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Prajwal N. | Senior Executive Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about RingCentral Video?**

What stands out most about RingCentral Video is the way it combines feature-rich performance, accurate AI capabilities, and affordability. It delivers tools and functionality that many competitors keep behind paid tiers, yet the overall experience still feels smooth, modern, and easy to use.

**What do you dislike about RingCentral Video?**

There isn’t anything specific that I’ve overcome so far while using it.

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral Video has been very reliable and easy to use for my meetings. The video quality is consistently strong, and features like live transcription and straightforward collaboration tools help everything run more smoothly and keep meetings productive.

  ### 4. Clear Video & Audio, but Room for Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Franz R. | Customer Supporty Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RingCentral Video?**

What I find most helpful about RingCentral Video is the clear quality of both video and audio during meetings.

**What do you dislike about RingCentral Video?**

I have nothing to dislike about this. It functions as expected and helps me keep my calls organized.

**What problems is RingCentral Video solving and how is that benefiting you?**

It allows for quick texting between clients, and the calls are very clear.

  ### 5. Great for Hosting Meetings, but Too Many Clicks

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about RingCentral Video?**

I use it to host work meetings and to support agents in another office.

**What do you dislike about RingCentral Video?**

To many clicks just to create a future meeting

**What problems is RingCentral Video solving and how is that benefiting you?**

Its helps train agents at a different location

  ### 6. Ring Central is great when it works properly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about RingCentral Video?**

The ease of scheduling meetings, app ease on cell phone

**What do you dislike about RingCentral Video?**

The dropped calls, on call not working, extensions not transferring

**What problems is RingCentral Video solving and how is that benefiting you?**

They do not resolve our issues in a timely fashion; in the past we have needed to be on the phone with a service rep for 2 or more hours.

  ### 7. Another win for Ring Central

**Rating:** 3.0/5.0 stars

**Reviewed by:** Amy D. | controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about RingCentral Video?**

It doesn't glitch like a lot of them do!

**What do you dislike about RingCentral Video?**

I haven't really found anything that I don't like

**What problems is RingCentral Video solving and how is that benefiting you?**

It is helpful when needing to video chat with someone in the system.

  ### 8. Steep Learning Curve Overshadows Handy Video Call Feature

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about RingCentral Video?**

The ease of being able to see who is video calling me.

**What do you dislike about RingCentral Video?**

The interface learning curve took a bit longer than expected.

**What problems is RingCentral Video solving and how is that benefiting you?**

Have one system.

  ### 9. RingCentral Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Dan C. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about RingCentral Video?**

It is a good app and interface, but too expensive.

**What do you dislike about RingCentral Video?**

It is very expensive. The cost is the most preventative thing about it.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is our primary communication channel.

  ### 10. works but has its cons

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ronnie D. | IT Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about RingCentral Video?**

its short snough to pay attention it provides detail and direct answers

**What do you dislike about RingCentral Video?**

althought the videos are good they have not been updated. the infomration in different versions are in different settings which makes us have to find them

**What problems is RingCentral Video solving and how is that benefiting you?**

bineg able to communicate with users withought having to converstate and wonder hey assistance can be needed or improvised.

  ### 11. RingCentral Has Its Ups and Downs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about RingCentral Video?**

Nothing is worse than having the structure of a good software program and constantly having issues with it. RingCentral has had more problems lately, but overall, the video quality is fair, it is easy to use, and the platform itself has a good amount of options.

**What do you dislike about RingCentral Video?**

I wish there were more options for increasing light, using filters, or backgrounds.

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral is keeping our remote team together through easy messaging, sharing files, gifs, emojis, and beyond.

  ### 12. Decent, effective video system

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2025

**What do you like best about RingCentral Video?**

It worked and was inexpensive.  Worked when we had items scheduled.  Not as popular, though.

**What do you dislike about RingCentral Video?**

Clients were confused slightly about what Ring central was.  Felt like they had to download the application to use it.

**What problems is RingCentral Video solving and how is that benefiting you?**

We were able to chat and video chat during the call.

  ### 13. OVERALL GOOD EXPERIENCE. The interface is somewhat similar to others, which is a good thing.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Muhammad Taha S. | Information Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about RingCentral Video?**

The interface is somewhat similar to others

**What do you dislike about RingCentral Video?**

People are not very familar and reluctant to install the new app for the video conference.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is just like another video conferencing software. But the best thing is that it has good bandwidh to handle, never lags.

  ### 14. Feel like Zoom

**Rating:** 3.0/5.0 stars

**Reviewed by:** Wayne R. | Management Information System Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about RingCentral Video?**

Easy to use: The platform has a user-friendly interface that makes it easy for even first-time users to navigate.

High-quality video and audio: The platform offers high-definition video and audio quality that ensures clear and uninterrupted communication during meetings.

Screen sharing: With RingCentral Video, users can share their screens during meetings, making it easier to collaborate on projects and presentations

**What do you dislike about RingCentral Video?**

Cost: The paid plans for RingCentral Video can be quite expensive, especially for small businesses or individuals.

Reliance on third-party apps: While RingCentral Video integrates well with other RingCentral apps, it may require the use of third-party apps for some functions, such as recording meetings or sharing files.

**What problems is RingCentral Video solving and how is that benefiting you?**

Limited free plan: While RingCentral Video offers a free plan, it is quite limited in terms of the number of participants and features available. To access more advanced features and host larger meetings, you'll need to upgrade to a paid plan.

Complexity for some users: While RingCentral Video is generally considered user-friendly, some users may find it too complex, especially if they are not familiar with video conferencing software

  ### 15. Ring Central is alright - no the best, not the worst

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jam W. | Senior Corporate Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about RingCentral Video?**

Ability to text and call, video conferencing, merging with my calendar seamlessly. The mobile app allows you to make calls on the go and connect with people internally and externally in your organization.

**What do you dislike about RingCentral Video?**

Unfortunately, the theory behind Ring Central and the usability/user experience does not align with this program. Often times it will crash for myself and other coworkers, or just won't allow me to make calls from my computer. Thankfully, I am able to use my phone to make calls, but it can be quite frustrating. My job as a recruiter requires that I am on the phone with external clients often, but when RC does not work I am forced to use another app. This is an issue that myself and other coworkers have with this tool

**What problems is RingCentral Video solving and how is that benefiting you?**

Ability to text candidates from my work line and send emojis is a huge personal value add. I love that I do not have to use my personal phone, and can text directly from my computer.

  ### 16. Big improvements over the last few years

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about RingCentral Video?**

When we first started out with RingCentral Video it was very glitchy, a lot of connection problems, and freezing, however what I like best about this product and company- is that they listened to feedback and constantly worked to improve all of their products. The video platform now looks very similar to zoom and google meet. It is easy to use internally for our team meetings and does not cost our company any additional fees since our phone lines are MVP. I also like the fact that it is neatly integrated with our phones so popping into a meeting on RingCentral is seamless and no issues messing around with logging in or passwords.

**What do you dislike about RingCentral Video?**

The downside of RingCentral Video - is the video quality. I have tried using a few other cameras and added a ring light, but the video quality is grainy and we still are experiencing intermittent freezing .

**What problems is RingCentral Video solving and how is that benefiting you?**

We are cutting costs to our company, because the RingCentral Video is just a part of our phone lines it doesn't cost us anything additional to utilize it. So we are able to save $2000 a year by having our internal teams utilize RingCentral Video.

  ### 17. RingCentral functions similar to Zoom with additional features

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sam S. | Demand Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about RingCentral Video?**

Ability to take and make calls directly from my computer

**What do you dislike about RingCentral Video?**

Not ideal for group video conference calls

**What problems is RingCentral Video solving and how is that benefiting you?**

Centralized video and phone conference caller, used by multiple connected companies

  ### 18. Good substitute of Zoom but not the best tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Arpit D. | Marketing Database Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about RingCentral Video?**

It contains all the necessary and important features for virtual meetings and call conferences. It has a good video aspect ratio and screen-sharing quality in meetings. It can allow sufficient number of participants to meet hassle-free.

**What do you dislike about RingCentral Video?**

It crashes badly, creating a bad impact in front of clients. It can also hang your system after which you will have to restart the system. These kinds of bugs are not acceptable in a business.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is allowing virtual meetings across the geography with multiple participants with the capability to share screens and collaborate on the work. It also allows the control feature to the participants on getting any issue resolved by them.

  ### 19. Easy to Use Phone Tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about RingCentral Video?**

Easy of use, automatic upload to CRM (salesforce)

**What do you dislike about RingCentral Video?**

Difficult to set up outgoing voicemail message

**What problems is RingCentral Video solving and how is that benefiting you?**

The ability to track phone calls and log activities directly into CRM

  ### 20. Ring Central VOIP

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anne C. | Law Firm Administrator, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about RingCentral Video?**

The ability to record as well as screen share

**What do you dislike about RingCentral Video?**

Connectivity issues and there is always an 'incident' email notifying of system outage.

**What problems is RingCentral Video solving and how is that benefiting you?**

VOIP business services with the ability to have video calls and text messages.

  ### 21. It does the job, just a little clunky.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jo  J. | Mechanical Design Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about RingCentral Video?**

Easy to find complete contact list - you don't have to search for specific people. Also easy to see the full group when in conference calls - an especially nice feature during the pandemic.

**What do you dislike about RingCentral Video?**

Overall, it's a bit clunky; the layout isn't horrible but isn't ideal. We only have this because our corporate uses this and wanted us to be on the same platform. But, internally, we use a different platform that is significantly more convenient for file sharing and group conversation & interaction.

**What problems is RingCentral Video solving and how is that benefiting you?**

Conference calls - in a pandemic, you seem not ever to be able to get enough of them. Platforms that allow for both video calling and screen sharing are an absolute must, plus having a setting where the organizer has rights to mute people (instrumental in large meetings) is a big bonus.

  ### 22. Overall a Good Product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about RingCentral Video?**

I like that fax, IM, Video, and call functions are on one platform.

**What do you dislike about RingCentral Video?**

Adding additional participants to a video call is very clunky.  You have to use the internet version to play videos or sound - not the desktop version.  There are intermittent connection and video quality issues.

**What problems is RingCentral Video solving and how is that benefiting you?**

A widespread and remote workforce that needed phone and video access.  I believe this has been accomplished.  We do have intermittent problems but I'm not sure it's always the issue of the software.  For instance, if you've been on another video platform, sometimes the video/audio won't work on Ring when you get on it.

  ### 23. Ringcentral video review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Harish K. | Senior ABAP Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about RingCentral Video?**

very good voice n video quality.
And i use it mostly in mobile and its interface works perfect

**What do you dislike about RingCentral Video?**

the mute button manytimes dont work..
its not working when i connect in vpn, even i bypass firewall

**What problems is RingCentral Video solving and how is that benefiting you?**

people from overall geographics can connect..so it helps us to get our meetings go smoothly

  ### 24. My experience was good, but nothing extra stood out to me.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tanner M. | Customer experience specialist/Fraud Protection, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about RingCentral Video?**

Their customer support is great. The wait time was fast and they were very polite and knowledgeable.

**What do you dislike about RingCentral Video?**

My audio will randomly start getting quieter and quieter when I'm talking to people. I have seen this happen with other people I talk to as well.

**Recommendations to others considering RingCentral Video:**

Most of the time it works great and I have no issues. The customer support team is great and friendly.

**What problems is RingCentral Video solving and how is that benefiting you?**

It's been great when working with a team. It's easy to use and easy to learn the functions.

  ### 25. Efficient but some issues

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about RingCentral Video?**

RIngcentral is efficient and I like that I can do both video chats and call/text with it. it makes everything very continuous and integrated together.

**What do you dislike about RingCentral Video?**

I do see a lot of trouble with the application where I have to restart it. Ringcentral video takes a while to load. Not my fav of all platforms.

**What problems is RingCentral Video solving and how is that benefiting you?**

Allows me to work with people that arent in my office and that are working remotely. Allows me to communicate with clients without them having my personal phone number.

  ### 26. RingCentral is not Recommended

**Rating:** 2.5/5.0 stars

**Reviewed by:** Carly D. | Customer Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2022

**What do you like best about RingCentral Video?**

I would not recommend RingCentral Video to a friend or colleague and cannot in my honest opinion say there is a good feature to this software.

**What do you dislike about RingCentral Video?**

What I dislike about Ring Central Video is the constant lagging. It is very slow and not overly user-friendly. There are many kinks to this software that I think need to be worked out!

**Recommendations to others considering RingCentral Video:**

No Recommendations. There are better, more user-friendly options.

**What problems is RingCentral Video solving and how is that benefiting you?**

None. I could not solve problems with Ring Central Video due to the speed and constant lagging of the software.

  ### 27. Easy to use but lots of issues

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about RingCentral Video?**

Ring Central's platform looks exactly like Zoom, so if you typically use the Zoom platform, you'll find the ease of use with the video in Ring Central. They also have an easy app to utilize for the program on phones as well as desktops! There are breakout room features, chat features, and screen share features that help make meetings unique in nature for less cost than using Zoom.

**What do you dislike about RingCentral Video?**

There are often glitches in the program, where it turns voices into sounding robotic, doesn't allow a screen share, or kicks participants off. These problems are challenging when presenting to a group.

**Recommendations to others considering RingCentral Video:**

Prepare for glitches but overall it gets the job done!

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral has allowed me to host virtual meetings with people anywhere, since it is able to be utilized on computers and smart phones. Teams are able to meet together for planning purposes, presentations, and sales pitches.

  ### 28. It is new and it is great

**Rating:** 2.5/5.0 stars

**Reviewed by:** Alma (Mia) K. | Director Of Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about RingCentral Video?**

It is easy to use. I can organize and join the meeting organized by others. It has emojis, I can share files, pictures, etc. The most amazing thing is that I can connect it to my calendar.

**What do you dislike about RingCentral Video?**

Design, maybe they can work on it a little bit more to make it more interesting.

**What problems is RingCentral Video solving and how is that benefiting you?**

Im using it to organize and attend meeting and conference calls organized by others, Also sometimes I send files to my colleagues.

  ### 29. Ring Central Video

**Rating:** 2.5/5.0 stars

**Reviewed by:** Nicole C. | Client Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about RingCentral Video?**

It works with my contacts that we already have stored

**What do you dislike about RingCentral Video?**

It was hard to connect.  We had to update our apps in order to use it for a team meeting

**What problems is RingCentral Video solving and how is that benefiting you?**

Not having to use Zoom - using for team meetings when not everyone can be here

  ### 30. RC video, right choice ?

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bhavya J. | R, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about RingCentral Video?**

Video Quality and direct call in feature

**What do you dislike about RingCentral Video?**

Not so good user interface, more features to add

**What problems is RingCentral Video solving and how is that benefiting you?**

F2F Interviews with no interruptions

  ### 31. Easy to use but not popular

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about RingCentral Video?**

It is easy to use and works well with Outlook calendars.

**What do you dislike about RingCentral Video?**

Most people are not familiar with it since other platforms are more popular, so it takes longer to download and get the meeting started.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is reliable and helps people who are not in the office or need to colaborate.

  ### 32. Was ok to use.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about RingCentral Video?**

It was basically like all the other apps for meetings.

**What do you dislike about RingCentral Video?**

The phone app doesn't come w backgrounds pre loaded have to download some.

**What problems is RingCentral Video solving and how is that benefiting you?**

Used it for an interview

  ### 33. Easy and Convenient

**Rating:** 3.0/5.0 stars

**Reviewed by:** Vincent H. | District Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2017

**What do you like best about RingCentral Video?**

Convenience and simplicity. I am all about convenience and simplicity when it comes to working professionally. From any computer/laptop I can access Glip since it is a web application. I can also communicate with my coworkers and follow up on my projects from my phone (mobile application, which is where I use it most.) I like that I don't need some expensive fancy program to do all my work. Although I'm sure those are nice, this gets the job done. 

**What do you dislike about RingCentral Video?**

I have been using Glip for the last 2 years and they have improved so much, it used to be buggy, glitchy, etc. As far as I can tell, they seem to have squashed all the bugs.

**Recommendations to others considering RingCentral Video:**

I think there is a trial option, try it out and see if it is a good fit for you guys!

**What problems is RingCentral Video solving and how is that benefiting you?**

Before using Glip, it was difficult to send messages and communicate across the company. Sure we had email and text messages, but there was no central hub for us as means to communicate. Emails get over flooded with important and non important mail. Text messages are often ignored due to distractions from personal life. Our company also had a go-to spot for bulletin announcements and news updates. 

  ### 34. Glip

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2018

**What do you like best about RingCentral Video?**

Use of gifs, being able to copy and paste screencaps directly in chat from clipboard, live use of shared google documents within chat, large directory to search for relevant contacts, teams.

**What do you dislike about RingCentral Video?**

If there is any dip in your internet connection at all, your messages are likely to never send although they might appear as sent. Very glitchy. 

**What problems is RingCentral Video solving and how is that benefiting you?**

Streamlining communication with our team as a whole. The benefits are there is never an excuse for a gap in communication. 

  ### 35. Great program with quite a bit of bugs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Louise C. | Director / Senior Project Manager, Market Research, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2017

**What do you like best about RingCentral Video?**

Great way to collaborate on projects seamlessly. Conversations stay organized within 'teams', easy to switch back and forth between teams and projects and know where you left off. Tasks are team specific, but also can be organization wide. Calendars within each team as well, but can also view overall as a whole. Supports integrations with a number of different programs. Ability to customize to an extent. Like the "me" pane (serve as a homebase, able to see what tasks were assigned to you, what;s outstanding, your calendar overview) as well as the ability to 'favorite' different conversation pieces and to see it quickly and in one stream. Like the ability to have "notes", comment on them, etc. Your'e also able to "pin" items to the top of the right navigation page within each team, which is helpful if you have project specific items that need to be quickly called out. Can "pin" anything, a converstaion item, a note, a link, etc.

**What do you dislike about RingCentral Video?**

Glip tends to have quite a lot of glitches. There's often downtime that's unexpected and not called out or communicated. iOS app doesn't often load, rendering it not dependable. Glip crashes often. Sound notifications have had constant issues in the entire 16+ months I've been using it. (receive notifications for messages I post, sometimes receive notifications when no new posts, sometimes don't receive them when there are new messages). I've had a support ticket out for this for awhile. Issues with integrating some of the applications (i.e., Google drive often has issues integrating). Overall a great product but leaves a sense that its unrefined and not as 'slick' as some other apps like this. 

**What problems is RingCentral Video solving and how is that benefiting you?**

This has been hugely instrumental in better communication in our company. The ability to have a different team for each project has been immensely helpful. Not only do we need to have different teams per project, but Glip helps with the 'Chinese walls' as we're able to assign permissions to each team, keeping some private, some public, etc. 

  ### 36. Does the job but can be bothersome in several areas

**Rating:** 2.5/5.0 stars

**Reviewed by:** Trevor D. | Graphic Designer, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2016

**What do you like best about RingCentral Video?**

It has some build in features that are nice like Tasks, Calendar, Notes and others that a lot of other programs have to have plug ins or custom code to do.

**What do you dislike about RingCentral Video?**

The UI and interface over all seem to be built by a developer first and not a designer. Small things like not being able to turn off channel notifications fully or to be able to leave some channels make for the day to day really bothersome. I get notifications all the time in #general chat and I can't leave or disable notifications.

The uploading of images could be better as well as thumb nailing images or videos that are pasted into chat. It's overall good to communicate but very distracting and done in a way that isn't quite as clean and easy as Slack.

It's not possible to remove people from a personal list without doing it company wide which is another thing that makes no sense. My CEO might need to keep their user name to view old chats but I don't need them on my list if they left the company. 

Over all it could stand to get a little more inspired by Slack.

**Recommendations to others considering RingCentral Video:**

If you need something that allows you to talk to employees, set tasks and keep track of internal projects it gets the job done. If you are a design agency that needs something clean, easy to use and more versatile I would suggest Slack.

**What problems is RingCentral Video solving and how is that benefiting you?**

Team chats and Tasks help keep track of projects and that is the main focus of the company. Though visually it needs work because it's a mess to look at.


## RingCentral Video Discussions
  - [Are there any disadvantages for using Glip that the community is reporting?](https://www.g2.com/discussions/33936-are-there-any-disadvantages-for-using-glip-that-the-community-is-reporting) - 1 comment, 1 upvote
  - [What is RingCentral Video used for?](https://www.g2.com/discussions/what-is-ringcentral-video-used-for) - 1 comment
  - [What are the advantages of SD Wan as compared to traditional WAN solution?](https://www.g2.com/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) - 1 comment
  - [What is GLIP RingCentral?](https://www.g2.com/discussions/what-is-glip-ringcentral) - 1 comment
  - [What is a GLIP?](https://www.g2.com/discussions/what-is-a-glip) - 1 comment

- [View RingCentral Video pricing details and edition comparison](https://www.g2.com/products/ringcentral-video/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A29%3A42+-0500&secure%5Bsession_id%5D=03b2a539-cb65-44cf-aaf7-2d95ca72b868&secure%5Btoken%5D=a8d2d533d4321c4583afd385f25d740cc9dd3698faca61d8a4169f23a64a0e47&format=llm_user)
## RingCentral Video Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [AppFolio](https://www.g2.com/products/appfolio/reviews)
  - [AT&amp;T Connect](https://www.g2.com/products/at-t-connect/reviews)
  - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## RingCentral Video Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Business Instant Messaging**
- File Sharing
- Notifications
- Search
- Screen Sharing
- Alerts/Notifications

**Collaboration **
- Collaborative Whiteboards
- Meeting Room Check-in
- Calendar Integration

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing
- Two-Way Audio & Video
- Conferencing

**Display **
- Screen Sharing
- Multi-display

**Business Instant Messaging**
- Mobile Application
- Web Application
- Third-Party Integrations
- Active Directory Integration

**Hardware **
- Proprietary Hardware
- Bring-Your-Own Hardware

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Room Systems**
- Autonomous Task Execution
- Decision Making

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation
- Generative AI

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Group Messaging
- Bulk Send
- Meeting Management
- Mobile Access
- Rich Text Editor
- Role-Based Permissions
- Discussions/Forums
- Transcripts/Chat History
- Contact Management
- User Management
- Message Recall
- Canned Responses
- Document Storage
- Collaboration Tools
- Activity Dashboard
- Reporting & Statistics
- Multi-Channel Communication
- Workflow Configuration
- Single Sign On
- Access Controls/Permissions
- Task Management
- Reminders
- Read Receipts
- @mentions
- API
- AI Copilot
- Real-Time Chat
- SSL Security
- Data Import/Export
- Email Management
- Search/Filter
- Secure Data Storage
- Activity Tracking
- Broadcast Messaging
- Customizable Branding
- Drag & Drop
- Commenting/Notes
- Employee Database
- One-to-One Messaging
- Event Calendar
- Tagging
- Customizable Templates
- Real-Time Updates
- Employee Photos
- Mobile Alerts
- Engagement Tracking
- Blogs

## Top RingCentral Video Alternatives
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,648 reviews)
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,514 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,565 reviews)

