
I like using RingCentral as its very intuitive and user friendly, the features, functions and tabs explain themselves. This platform works for the scale of our events and is fit for purpose. We have been using this platform for over 3 years now and have been through a lot of updates to get where we are now. A real help through this has been from the customer support service who have provided solutions and explainations as to why things may have gone wrong or to develop our product. The ease of integrating other platforms we use during our events is very simple, for example Slido and Vimeo videos; it is built in very well and implementing this into the conferences we run is very easy. Review collected by and hosted on G2.com.
The one thing I dislike about RingCentral is the lack of knowledge on tech issues; for example why some speakers can't join on Microsoft Edge but some other can. I dedicated technician for your organisations account would make it more seamless and tech free. We would also use this platform more if this service was provided as it reaqssures us event organisers. Review collected by and hosted on G2.com.
Thank you for your thoughtful review, Chloe! The Review Team is thrilled that you find RingCentral Events intuitive and user-friendly and that our Support Team has been helpful. Knowing that the platform’s integrations have made your event management smoother is excellent. We appreciate your feedback on tech issue troubleshooting. Ensuring a seamless experience for event organizers and speakers is a top priority, and we will pass this insight along to our team. It is fantastic to hear that the production studio will be a valuable addition to your events! We constantly work to enhance the platform, and your input is incredibly valuable. If you want to share more about your experience, please do not hesitate to reach out; our email address is review@ringcentral.com. We appreciate you for being a loyal RingCentral customer, Chloe!