Chloe G.
CG
Chloe G.
Events Team Lead and Office Manager
Small-Business (50 or fewer emp.)
"Simple, Intuitive but some Developments Required"
3.5/5
What do you like best about RingCentral Events?

I like using RingCentral as its very intuitive and user friendly, the features, functions and tabs explain themselves. This platform works for the scale of our events and is fit for purpose. We have been using this platform for over 3 years now and have been through a lot of updates to get where we are now. A real help through this has been from the customer support service who have provided solutions and explainations as to why things may have gone wrong or to develop our product. The ease of integrating other platforms we use during our events is very simple, for example Slido and Vimeo videos; it is built in very well and implementing this into the conferences we run is very easy. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The one thing I dislike about RingCentral is the lack of knowledge on tech issues; for example why some speakers can't join on Microsoft Edge but some other can. I dedicated technician for your organisations account would make it more seamless and tech free. We would also use this platform more if this service was provided as it reaqssures us event organisers. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for your thoughtful review, Chloe! The Review Team is thrilled that you find RingCentral Events intuitive and user-friendly and that our Support Team has been helpful. Knowing that the platform’s integrations have made your event management smoother is excellent. We appreciate your feedback on tech issue troubleshooting. Ensuring a seamless experience for event organizers and speakers is a top priority, and we will pass this insight along to our team. It is fantastic to hear that the production studio will be a valuable addition to your events! We constantly work to enhance the platform, and your input is incredibly valuable. If you want to share more about your experience, please do not hesitate to reach out; our email address is review@ringcentral.com. We appreciate you for being a loyal RingCentral customer, Chloe!

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"A great platform for small and large/dynamic events that support all audiences."
5/5
What do you like best about RingCentral Events?

I really appreciate the different "rooms" that are incorporated in the platform. It truly breaks down the in-person conference feel and puts it in a virtual space that is more accessible for people across the globe. I also very much appreciate the team, behind RingCentral... from the engineering team that quickly responds to outages, to the CSMs and the customer support channel that helps with one off questions AND the team that listens to our feedback and implements new features.

The platform is easy to integrate with other CRMs and seems to be fairly easy for the attendee to navigate - even those that aren't as tech savvy.

I use this platform frequently - almost a daily basis. So, to have something that is easy to implement and navigate as an admin or a user, is crucial! Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

One challenge that is hard for me and other attendees is, it is so bandwidth heavy that attendees can have challenges joining sessions or networking that involve sharing their audio and video. There may not be much you can do about that, but it is often a challenge with some clients.

I wish more people (not admin) but on the events team had more flexiblity and visibility to some of the features. I.e. the Q&A, pinning certain chats, or sending broadcast announcements. It would be nice to have a "co-host" role or a lesser role than an admin that you can give on a case by case basis, so they can participate and control the environment a bit more. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for sharing an in-depth look at your experience with RingCentral Events! We are thrilled to hear that the platform's flexibility and features—like the rooms functionality, networking options, and integration with CRMs—support the dynamic needs of your events and make global accessibility easier. It is fantastic that our engineering and support teams are helpful and responsive whenever you need them. We value your feedback on bandwidth requirements and feature visibility, particularly around expanded roles. These insights help us continually improve, and we will be sure to share them internally.

Please reference this review and email the Review Team directly at review@ringcentral.com if you are interested in sharing more about your experience; we would love to learn more from you.

We appreciate you being a loyal RingCentral customer!

Mark  H.
MH
Mark H.
Operations Manager
Education Management
Small-Business (50 or fewer emp.)
"Online Event Scheduler Review"
3/5
What do you like best about RingCentral Events?

RingCentral has a good dashboard to create easy virtual events for groups and companies. It is suitable for small business events. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The analytic support is not the best or most consistent. The features require some background before getting comfortable. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for sharing your experience with RingCentral Events! The Review Team is glad the platform is helping your business streamline event planning and communication. It is great to hear that it helps your company with time management! We also appreciate your feedback on analytics; it is helpful as we continue improving the platform. If you are interested in sharing more about your experience, please email us at review@ringcentral.com.

We appreciate you for being a loyal RingCentral customer, Mark!

AJ
Ariadne J.
Hearing Care Professional Trainee
Mid-Market (51-1000 emp.)
"Why we use RingCentral Events"
4/5
What do you like best about RingCentral Events?

We use RingCentral at my job, so we use RingCentral Events to stay up to date on the latest. It's really easy to use most of time. We like the meetings and events. As far as I know we use it pretty often since we use RingCentral every day. The RingCentral Events just helps keep us in the loop about what's going on and new features. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

There's a chat feature on there. Sometimes when a lot of people are chatting, the messages just go away so you have to scroll up and look at what is being said. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you so much for your thoughtful feedback, Ariadne! The Review Team is happy that RingCentral Events helps your team stay in the loop and connected. We have noted your comment about the chat experience and will share it internally as we continue to improve. If you are interested in sharing more about your experience with us, please email revieew@ringcentral.com; we would love to continue the conversation together.

We appreciate you for choosing RingCentral!

BL
Brittany L.
Strategic Account Manager
Mid-Market (51-1000 emp.)
"Easy to use and deliver high quality events"
4.5/5
What do you like best about RingCentral Events?

Centralizing all our virtual and in-person events with RingCentral has made organizing and delivery high quality events simple and effective for our team and our attendees. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

While they continue to improve the analytics features native to the platform, much of the reporting and cross event analysis must be done by exporting the data and evaluating it with an external tool. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for sharing your detailed and thoughtful review of RingCentral Events, Brittany! We are delighted to hear how the platform simplifies your event organization, consolidates your tools, and improves the experience for both your team and attendees. It is fantastic that features like event duplication have been valuable in streamlining your recurring annual events and maintaining consistency. We appreciate your constructive feedback regarding analytics; your insights help us prioritize features that matter most to our customers. If you are interested in sharing more about your experience, please email the Review Team at review@ringcentral.com; we would love to continue the conversation.

Thank you for trusting RingCentral Events to deliver high-quality experiences for your team and attendees!

Ian D.
ID
Ian D.
Director
Small-Business (50 or fewer emp.)
"Rebuild Ukraine Foru,"
4.5/5
What do you like best about RingCentral Events?

Very easy to set up - includes all the features you can think of.

Very easy to create a series of similar events.

The stats are great. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Refunds. It is not possible to provide a refund through the RingCentral\Stripe mechanism net of the charges that Stripe makes. Therefore, refunds cost us money. We have had to prepare a manual - clumsy - system to replace the RingCentral system. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for sharing your experience, Ian! The Review Team is happy that you found RingCentral Events easy to set up and that the features and analytics are valuable for your events. It is great to know the platform is helping you reach a global audience while keeping costs manageable. We appreciate your feedback regarding the refund process and will share it internally. If you are interested in sharing more about your experience, please email us at review@ringcentral.com; we would love to continue the conversation with you.

We appreciate you for choosing RingCentral Events!

DS
Daniel S.
Managing Director
Enterprise (> 1000 emp.)
"A fully functioning digital events platform"
4.5/5
What do you like best about RingCentral Events?

The platform has a super responsive development team who drive improvements to the platform based on real customer feedback. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

I would have said the studio options, but now the team are using their own studio this has been resolved. In which case the lack of an advanced calendar functionality makes managing session changes once live, a difficult process. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Hey Daniel, thank you for your thoughtful review! We are happy to hear that you find RingCentral Events a fully functioning digital events platform and that our Development Team's responsiveness positively impacts your experience. Hearing that the platform supports your learning and development initiatives is excellent! We also appreciate your insights regarding advanced calendar functionality and the challenges of managing session changes once live, and we will share your feedback internally. If you are interested in sharing more about your experience, we would love to continue the conversation together! Our email address is review@ringcentral.com.

We appreciate you for being a loyal RingCentral customer!

Vaibhav S.
VS
Vaibhav S.
student
Computer Software
Mid-Market (51-1000 emp.)
"experience was very good for online webinar"
4.5/5
What do you like best about RingCentral Events?

the first thing, it enhances live stream. It have polls option for users for better communication. I use it frequently for conducting live sessions and webinars. Also ease of integration with other softwares. and that is easy to use. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

the most dislike part is connectivity issue while having a good internet connection. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Hey Vaibhav, thank you for sharing your experience with RingCentral Events! The Review Team is thrilled you find the platform easy to use and valuable for live streaming, polls, and integrations. It is excellent to know it effectively supports your live sessions and webinars. If you want to share more or continue the conversation, please email us at review@ringcentral.com.

We appreciate your feedback and look forward to continuing to support your events!

Mariana P.
MP
Mariana P.
Evnet Coordinator
Mid-Market (51-1000 emp.)
"Easy for setting an event and great quality of the streaming"
5/5
What do you like best about RingCentral Events?

The possibility to stream our events:

- the look of the virtual stage

- represent of the speakers

- setting the agenda

- the possibility for networking throught the platform during the event Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Everything is ok for us, there is not dislikes Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for your review, Mariana! It is great to hear how RingCentral Events helps stream your events. The Review Team is proud that our product benefits you and your business and that you enjoy the platform! If you are interested in sharing more about your experience, please email us at review@ringcentral.com.

We appreciate you for choosing RingCentral!

Bree S.
BS
Bree S.
Event Producer
Small-Business (50 or fewer emp.)
"One stop shop for event solutions"
4/5
What do you like best about RingCentral Events?

The ease of use inside the platform and amount of different spaces to house different event elements Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Would like more integrations.

Ability for unique registrations for sessions inside a large event. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Hi Bree, the Review Team is delighted by your fantastic feedback! It is excellent that our platform provides a one-stop shop for event solutions. We would love to hear more about your experience and continue the conversation; our email address is review@ringcentral.com.

Thank you for sharing and for choosing RingCentral Events!