Oscar C.
OC
Oscar C.
Support Specialist
Mid-Market (51-1000 emp.)
"All-in-One Platform for Webinars, Hybrid, and Onsite Events"
4/5
What do you like best about RingCentral Events?

It keeps the entire event workflow in one place. I can run webinars, virtual, hybrid, and onsite events from the same platform, instead of having to stitch together a bunch of separate tools. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

It’s a strong choice when you need a full event platform, but for smaller or simpler events, it can feel heavier than necessary. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Hey Oscar, thank you for the fantastic feedback! We are thrilled to hear that RingCentral Events is providing the All-in-One unified foundation you need to eliminate the friction of tool stitching. By unifying registration, hosting, and reporting into a single ecosystem, you have moved from manual coordination to a strategic flow that benefits both your planning team and your attendees. We also hear your point about the platform feeling heavier than necessary for smaller sessions. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.

We appreciate you being a loyal RingCentral customer, Oscar!

Lizbeth M.
LM
Lizbeth M.
Social work
Mid-Market (51-1000 emp.)
"Events made easier"
5/5
What do you like best about RingCentral Events?

It helps keep events organized and a great reminder for a team. The AI intelligence helps keep all events in place. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The pricing can be a lot for some but since our business does pay for it this does make it worth it and enhances our performance. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for the thoughtful review! We are glad to hear that RingCentral Events keeps your team organized and that our AI intelligence is successfully taking the heavy lifting out of managing your schedule and resources. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.

We appreciate you being a loyal RingCentral customer, Lizbeth!

Amanda D.
AD
Amanda D.
Director of Integrated Solutions Management
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy-to-Use RingCentral Events, but Occasional Hiccups"
3.5/5
What do you like best about RingCentral Events?

Ring Central events are simple and easy to use Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Ring Central isn't always running the best. Sometimes there are hiccups and technical issues Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Hey Amanda, thank you for your feedback! We are glad that you find RingCentral Events simple and easy to use, and that our platform helps you successfully manage all of your businesses under one roof. The Review Team would love the opportunity to learn more about your experience with our products and services and help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.

We appreciate you choosing RingCentral, Amanda!

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Versatile Communication, but RingCentral Isn’t Very Intuitive"
3.5/5
What do you like best about RingCentral Events?

RingCentral bridges many useful communication types. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

RingCentral is not user friendly nor intuitive. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for sharing your balanced feedback. We are glad that RingCentral successfully provides your remote and hybrid teams with the versatile, protected communication channels they need to stay connected. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We hope to hear more from you soon!

Kamesh M.
KM
Kamesh M.
Asp .Net Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Connecting world virtually and easily even when we outside US"
4/5
What do you like best about RingCentral Events?

The platform is user-friendly and lets attendees easily move between sections. The moderation feature works quickly and efficiently to manage the chat while helping event organizers communicate with the audience. It provides various event experiences, enabling a full in-person event recreation. I use the entry-level platform, and the pricing is the best I have found. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Live customer support is missing to resolve development queries. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Hey Kamesh, thank you for sharing your experience! We are thrilled that RingCentral Events makes it easy for you to connect with clients globally and create engaging virtual experiences. We also appreciate your feedback regarding live customer support; we are always looking for ways to enhance our support options and make the platform even more seamless for event organizers. If you are interested in sharing more about your experience, please reference this review and email the Review Team directly at review@ringcentral.com.

We appreciate you for being a loyal RingCentral customer!

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy Client Calling and Note-Taking in One User-Friendly Platform"
5/5
What do you like best about RingCentral Events?

Easy to ring my clients and take notes on the platform Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Not much, it's a good platform and easy to use Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for your amazing feedback! We are thrilled to hear that having your client contact details in one place and being able to take notes seamlessly on the platform has made your day-to-day work so much easier. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.

LB
Laura B.
Virtual Events Manager
Small-Business (50 or fewer emp.)
"Good as a platform but could be made better"
4/5
What do you like best about RingCentral Events?

I like that we can host a lot of clients and not have to worry about the servers being able to cope. I like that the support team are there to assist with anything. Some aspects of the platform are easy to use while others are not. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The emails are very confusing when adding box's and the sizing of images etc. The polls function is not great there is a limit to the amount of characters. The moderation only allows admins to moderate which isnt great as that means we need to use all of our teams seats to allow moderation. The ticket types do not carry over to the recordings so we have paying clients getting to see every day of the event recordings which is not good. There is no where to put speaker info that shows on the platform other than the registration page which isnt great if we are using the magic links. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for your thoughtful and detailed feedback on RingCentral Events, Laura! The Review Team is pleased to hear that our platform supports your large-scale events and that our Support Team is beneficial whenever you need their assistance. Ensuring a smooth experience for event hosts is a top priority. We appreciate your insights on areas for improvement; feedback like yours helps us refine our platform to better meet user needs, and we will share this internally for consideration. If you are interested in sharing more about your experience, we would love to continue the conversation; our email address is review@ringcentral.com.

Thank you for choosing RingCentral Events!

Jahn M.
JM
Jahn M.
Operations Manager
Enterprise (> 1000 emp.)
"RingCentral day-to-day"
5/5
What do you like best about RingCentral Events?

RingCentral Events makes hosting virtual and hybrid events simple by combining registration, live streaming, networking, and engagement tools all in one platform. Its intuitive interface and customizable features help create a professional, interactive experience for both hosts and attendees. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Some users find that RingCentral Events has a learning curve, especially when setting up complex events or customizing advanced features. Additionally, occasional technical glitches or connectivity issues can disrupt the attendee experience. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Hey Jahn, thank you for sharing your experience with RingCentral Events! We are pleased to hear the platform helps simplify and streamline your virtual and hybrid events while providing an engaging experience for attendees. If you are interested in sharing more or continuing the conversation, please reference this review and email the Review Team directly at review@ringcentral.com. We appreciate your thoughtful review and your trust in RingCentral to support your day-to-day events!

ED
Emma D.
Marketing Manager
Enterprise (> 1000 emp.)
"RingCentral facilitates a great customer journey for our virtual events"
5/5
What do you like best about RingCentral Events?

-Customer support is incredible, our CSM is very friendly and responsive with larger issues and the chat is very responsive with quick fixes

-The interface really facilitates a lot of customer engagement in the chat, Q&A, and polls, the reaction feature is great in the chat

-The abundance of reports available post-event is great and the way the data is presented is very clear

-you can record the breakout sessions (this isn't possible in Zoom)

-Provides great value to our two team, one of which hosts Simulive webinars on the platform, and the other, live webinars with breakout sessions

-During our live webinar, it was key that we were able to adjust the time of a recommended stage, as some of the speakers were running over time and we didn't want a pop-up to the recommended stage to cause people to exit or confusion Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

-I feel like there were many nuances and elements that I had to sort out for myself, but this could be because of my use case for the platform

-I do not understand why speakers need to stream in from the backstage and why the set-up can't be the same way as the sessions, the streaming in adds a layer of complexity to our process

-Needs a practice room for all session speakers/panelists instead of just a backstage

-Our magic links wouldn't copy, so I had to manually download a report each time

-The efforts to play our own music were a bit difficult to figure out

-Wish the speakers would be able to see the polls when we launch them Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for sharing such detailed and thoughtful feedback, Emma! The Review Team is thrilled to hear that RingCentral Events helps facilitate an excellent customer journey for virtual events. It is fantastic that our customer support and the platform’s features, like engagement tools and post-event reports, make such a positive impact on you and your team’s workflow. We also appreciate your insights on areas where the platform could improve. We understand how important a seamless experience is and will share your suggestions internally. Your feedback is invaluable as we work to make the platform even better! If you want to continue the conversation and share more about your experience, please email us at review@ringcentral.com.

We appreciate you for choosing RingCentral Events!

Sandy A.
SA
Sandy A.
Project Coordinator
Small-Business (50 or fewer emp.)
"Excellent Virtual Events Tool"
5/5
What do you like best about RingCentral Events?

The ease of use of the features and setup, and having RingCentral University, which provides detailed steps to figuring out how to set up your event. It is easy to build the venue, the schedules and branding. I love that the event and registration pages can be personalized and have a professional look with ease and intuitive settings. I also had to reach out to customer support and they were speedy in answering and provided a series of solutions for my issue, going above and beyond. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

On the day of the event, RingCentral can pose certain challenges, especially if you are used to zoom. Speakers are often confused with the comments and not being able to see participants, event when addressing these during the test-run. However, with the new integrations in platform, I believe this has been resolved as you can switch to the new setup which is more similar to other platforms. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events
Edit edit

Thank you for sharing your experience with RingCentral Events, Sandy! The Review Team is pleased that you find the platform easy to use and that features like RingCentral University, customization options, and customer support have helped make your events successful. We appreciate your feedback on the speaker experience during live events. Our team has been working to enhance the platform’s usability, and we are glad to hear that the new integrations have helped improve the experience. It is fantastic that having everything in one platform, from registration to branding and recordings, has made event management smoother for you. If you are interested in sharing more about your experience, we would love to hear from you! Please email us at review@ringcentral.com to continue the conversation together.