Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"It just makes sense"
4/5
What do you like best about RingCentral Events?

To my knowledge, this is the only platform that is intentionally designed to mirror in person experiences virtually. I like that when I "enter" an event, it's as if I am entering a conference venue! Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The UI is a bit clunky still. The UX could be a bit more intuitive and aesthetically pleasing. Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Thank you for sharing your valuable feedback! The Review Team is delighted that you find our platform's approach to virtual events intuitive and immersive, resembling in-person experiences. It is excellent that RingCentral Events is helping you achieve your goals of building community and networks, providing learning and development experiences, increasing brand awareness, and showcasing thought leadership! Our aim is to provide a comprehensive solution for virtual events that meet the diverse needs of our users. If you have further feedback or suggestions, please email us at review@ringcentral.com.

Thank you for choosing RingCentral Events; we look forward to continuing to support your virtual event endeavors!

Janet I.
JI
Janet I.
Comms Strategist
Mid-Market (51-1000 emp.)
"Maximise your virtual events with Hopin"
4.5/5
What do you like best about RingCentral Events?

I am incredibly impressed with Hopin's capabilities. It offers outstanding video quality and easy navigation, making it a must-have for any event or conference organiser looking to create a memorable experience. What I love most about this platform is its clean interface, which allows me to record both speaker videos and decks at the same time - no need to switch between windows! In addition, running multiple breakout sessions simultaneously has never been easier thanks to Hopin's user-friendly design. All in all, if you're looking for a reliable technology solution for running online events, look no further than Hopin - trust me! Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

I do not like the use of pre-recorded sessions in Hopin. Whilst I accept that they can be of some benefit to those uncomfortable with new technology, it is often easier to tell when a session has been pre-recorded due to the lack of interactivity and the spirit of an engaging presenter. In addition, not having a live video feed of the presenter removes a lot of potential engagement from the audience. Review collected by and hosted on G2.com.

Alex C.
AC
Alex C.
Senior Associate
Mid-Market (51-1000 emp.)
"Easy online meetings with Hopin"
4.5/5
What do you like best about RingCentral Events?

I have been incredibly impressed with Hopin's features. Not only is it easy and intuitive to use as a host or attendee, but I also get timely support from their team when issues arise. My attendees especially enjoyed using this platform for my event; they found useful features such as forums for communication, sponsor profiles with personal information about them, gamification reward elements such as surveys & polls that made our overall experience better! In conclusion, I'm fascinated by what Hopin has to offer and look forward to participating in more (hybrid/virtual) events to take advantage of all its possibilities. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

I do not like that Hopin can be confusing for participants regarding the messaging channels. It's difficult to ask people if they want to participate on camera at certain booths when they don't have access to a separate chat room. To make it easier, the conversations should either be visually different or placed in different areas so people know where their messages and polls are going. Review collected by and hosted on G2.com.

Nicholas (Nick) R.
NR
Nicholas (Nick) R.
VETTEC Career Counselor
Mid-Market (51-1000 emp.)
"Great team, Great service"
4.5/5
What do you like best about RingCentral Events?

It is easy to navigate and very custumizable. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Not being able to upload pdf documents like resumes or job postings Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

Hey Nick, the Review Team thanks you for your positive feedback and for choosing RingCentral Events for your virtual engagements! We are delighted you find our platform easy to navigate and very customizable. We are dedicated to providing innovative solutions that facilitate seamless connections between clients and partners; your feedback helps us identify areas for improvement and prioritize enhancements to better meet your needs. If you would like to continue the conversation, please email us at review@ringcentral.com.

We appreciate you and your business!

CO
Chelsea O.
Small-Business (50 or fewer emp.)
"Hopin - My preferred conference software platform!"
5/5
What do you like best about RingCentral Events?

Hopin has been a great platform for us. It's easy to use, intuitive and doesn't look like it was coded in 2001! It's got all the right features for us, and is really easy to set up in the back end. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

I sometimes find the chats are complicated - participants don't always see which chat they are in - so if there was a way to distinguish those better, that would be helpful. I recently noticed there is a new, useful feature to be able to turn off certain chat features, which has helped a lot. Review collected by and hosted on G2.com.

Michelle M.
MM
Michelle M.
Finance Sr. Director - Global Operations & Supply Chain Strategy
Enterprise (> 1000 emp.)
"Hopin brings community events to another level."
4/5
What do you like best about RingCentral Events?

Hopin has simplified our lives with its landing page templates. We had no issues with Hubspot and Hopin's flawless integration. The reception area is ideal for interacting with participants before the main event. Although our marketing automation tool was not sending confirmation emails, Hopin did so without issues. Zoom and Hopin are completely different, with Hopin encouraging active participation and promoting the expansion of the community user base. In addition, Hopin provides comprehensive analytics, making signup monitoring and analysis simple. We expect magic links to help us monitor and send URLs to participants. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The requirement of two-step verification for users who register through Hopin's magic links is one aspect I dislike. Also, Hopin could modify the email layouts to make them more flexible. Review collected by and hosted on G2.com.

Ken L.
KL
Ken L.
IT Progammer
Mid-Market (51-1000 emp.)
"The ultimate virtual conferencing solution"
4.5/5
What do you like best about RingCentral Events?

I like how Hopin streamlines virtual events, allowing users to create and join online or face-to-face sessions within their organisation, as well as access other sessions hosted by larger companies. I appreciate the interactive content features that make hosting a successful event easier than ever; with the help of Hopin's schedule builder, our two company events ran smoothly! What's more, presenters have a wealth of tools at their disposal to manage participant interactions - all made possible by the platform's helpful communication features. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Many users have expressed dissatisfaction with Hopin due to its complexity and demanding computing requirements. Not only does the platform require a powerful laptop capable of handling high-level input, but it also requires Chrome for installation. This has proven to be a challenge, especially for those who are not technologically savvy, and has led to further confusion during the login process. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great Customer Care and a lot of features."
4/5
What do you like best about RingCentral Events?

The number of features is very high and you can do almost everything with live events. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

The UX is not so intuitive but they are working on it Review collected by and hosted on G2.com.

Response from Madi Hayford of RingCentral Events

The Review Team appreciates your great feedback about RingCentral Events! We are proud that our platform offers several features and allows you to host live events efficiently using only one tool. If you would like to share more about your experience, please email the Review Team at review@ringcentral.com.

Thank you for being a loyal RingCentral customer!

Adrian C.
AC
Adrian C.
Logistics Account Executive
Enterprise (> 1000 emp.)
"Hopin made virtual events more real-like."
4.5/5
What do you like best about RingCentral Events?

What I appreciate most about Hopin Events is there interactiveness. The virtual booths option provides excellent opportunities for direct communication with event attendees, making networking quite easy and effective. Plus, the ability to host simultaneous sessions, it gives a real event feeling. Also, they’ve integrated video and slideshow software like PowerPoint, which allows for professional grade presentations. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

Hopin can sometimes be unintuitive, causing participants to miss some of the functionalities, specially those users who take part in the event for the first time. Review collected by and hosted on G2.com.

Alison L.
AL
Alison L.
Senior Event Services Manager - Cox Business Convention Center
Enterprise (> 1000 emp.)
"Superb, simple and perfect"
4.5/5
What do you like best about RingCentral Events?

I particularly appreciated Hopin's sessions and networking opportunities, which provided great opportunities for attendees to engage. Each attendee was able to choose which table to sit at during our "sessions," giving them the opportunity to have more in-depth conversations. Those interested in making connections also had the opportunity to network through random introductions - all while using a platform that was easy to navigate from both an organizer and attendee perspective! Even easier for us was having access to automated emails that we could easily customize based on individual needs. Review collected by and hosted on G2.com.

What do you dislike about RingCentral Events?

I appreciate Hopin and all it has to offer us, but I wish there was a way for hybrid events to do check-ins. This would make the process easier without the complications associated with human interaction, which is missing in nature. So far, we have had an overall good experience using these services through various requests, although we do occasionally suffer from minor delays. Review collected by and hosted on G2.com.