---
title: RingCentral Events Reviews
meta_title: 'RingCentral Events Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 961 reviews by the users' company size, role or industry
  to find out how RingCentral Events works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 961
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---

# RingCentral Events Reviews
**Vendor:** RingCentral  
**Category:** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 961
## About RingCentral Events
WHAT IS RINGCENTRAL EVENTS? RingCentral Events is an all-in-one, AI-powered platform for creating engaging webinars and virtual, hybrid, or onsite event experiences. Designed to help brands build community and drive measurable ROI, RingCentral Events provides everything needed to run personalized, high-impact events from start to finish. SCALABLE PRODUCTION AND CUSTOMIZATION Whether you are hosting a simple webinar or a complex multi-stage conference, RingCentral Events offers unmatched flexibility. The built-in professional production studio allows for polished, branded streams without the need for external hardware. With over 40 app integrations, custom domains, and fully branded event venues, you can create a unique space that reflects your brand’s identity. Engagement features like live chat, Q&amp;A, emojis, and confetti ensure your audience stays active and connected. YEAR-ROUND ROI WITH CREATOR LAB RingCentral Events transforms one-off sessions into a continuous content engine. Through the AI-powered Creator Lab, organizers can instantly repurpose event recordings into professional-grade marketing assets. The system automatically identifies high-impact moments to generate AI highlight clips, transcripts, social media posts, email follow-ups, and blog entries. These assets can be centralized in a branded Content Hub, driving attendee engagement and lead generation long after the live event ends. TRANSPARENT PRICING AND PERFORMANCE ANALYTICS Maximize your budget with transparent, flat-fee pricing that includes unlimited registrations and events. Easily understand the success of your strategy by tracking detailed attendee engagement and performance metrics across your entire event portfolio. This data-driven approach allows you to continuously refine your content and improve your event ROI. WHY CHOOSE RINGCENTRAL EVENTS Modern marketing and event teams choose RingCentral to bridge the gap between live interactions and long-term community growth. By combining the high-end capabilities of our built-in production studio with the content-scaling capabilities of Creator Lab, RingCentral Events ensures your brand delivers an impactful, professional, and seamless experience every time.



## RingCentral Events Pros & Cons
**What users like:**

- Users find RingCentral Events to be **very easy to use** , enhancing their experience for hosting various types of events. (17 reviews)
- Users appreciate the **scalable and interactive features** of RingCentral Events, enhancing engagement and accountability across teams. (17 reviews)
- Users find RingCentral Events to be highly **intuitive** , making it easy to host various types of events seamlessly. (11 reviews)
- Users value the **enhanced engagement** features of RingCentral Events, facilitating interactive sessions and improved communication. (10 reviews)
- Users appreciate the **ease of use** of RingCentral Events, simplifying the hosting of virtual and hybrid events. (10 reviews)
- Reliability (10 reviews)
- Users benefit from the **intuitive attendee management** of RingCentral Events, simplifying event setup and participant engagement. (9 reviews)
- Users highlight the **easy setup** of RingCentral Events, enjoying its intuitive features and efficient management options. (9 reviews)
- Features (9 reviews)
- Users commend the **responsive and helpful customer support** of RingCentral Events, enhancing their event experience significantly. (8 reviews)

**What users dislike:**

- Users find the **learning curve steep** with RingCentral Events, noting complexity in setup and managing ticket types. (9 reviews)
- Users experience a **steep learning curve** with RingCentral Events, complicating setup and customization for complex events. (6 reviews)
- Users note the **limited features** of RingCentral Events, making complex setups and mass editing time-consuming and challenging. (6 reviews)
- Users find **missing features** in RingCentral Events, struggling with setup complexities and a lack of essential tools for speakers. (6 reviews)
- Users find the **setup process confusing** , facing challenges that complicate their event management experience. (5 reviews)
- Limited Customization (5 reviews)
- Users face multiple **access issues** , including confusing features, limitations on moderation, and bandwidth challenges during events. (4 reviews)
- Complexity (4 reviews)
- Difficult Navigation (4 reviews)
- Email Issues (4 reviews)

## RingCentral Events Reviews
  ### 1. The market leader in online events provision, some really helpful features, unbeatable ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will M. | Growth Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about RingCentral Events?**

Awesome for managing several sets of panelists
Very easy to manage event attendees
Love the chat functionality during the events, enabling the audience to connect with each other
Hugely simple for anyone with little tech knowledge to design and run an event
Cost effective for the volume of events we run, where we need scale and quality
Live streaming an event is also very well catered for
Branding across the platform is simple to implement

**What do you dislike about RingCentral Events?**

Would love to see some more analytics from the events we run
It would be great to report across events more easily

**Recommendations to others considering RingCentral Events:**

Hopin is in our view the strongest platform for large scale events where you have multiple sessions running at the same time, with the need for a close match to a real-life event, where attendees, partners, and sponsors all receive good value from their involvement, with a simple to use platform that is reliable and delivers when you need it to.

**What problems is RingCentral Events solving and how is that benefiting you?**

Significant time saving
The ability to continue operating in a pandemic simply and efficiently
Great engagement for our events
Fantastic learning for the team

  ### 2. Best online platform aound

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fahmida N. | Event Manager (Online/ Hybrid), Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about RingCentral Events?**

The best thing about Hopin is how flexible the interface is. My organisation creates interesting, engaging online events which vary from webinars to roundtables to exhibitions to full-fledged hybrid conferences and Hopin lets us deliver all these different types of events with ease by making the front end highly customisable

**What do you dislike about RingCentral Events?**

The only downfall would be the data reporting side as for hybrid events it is difficult for us to pinpoint which delegates logged in from the physical venue and which delegates remotely. This might not be essential for all customers, but as a hybrid event provider, it is quite important for us to be able to distinguish between the two. We currently do this by comparing multiple reports

**Recommendations to others considering RingCentral Events:**

I definitely recommend giving Hopin a try. As a business, we have used multiple event platforms in the past 2.5 years and so far HHopin has been the permanent star. Even though the functionalities across multiple platforms are quite similar, it is the ability to customise, business support and ongoing innovation that helps Hopin be an industry leader. Hopin is constantly integrating various different software onto their platform which helps provide the most engaging experience for our delegates.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hosting events in Hopin has enabled us to reach a wider audience and grow our audience whom we typically wouldn't have been able to reach due to geographical limitations.

  ### 3. Hopin brings an In-person interactivity to a virtual world.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam C. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about RingCentral Events?**

The best parts of using Hopin are the Networking abilities because I get to meet and interact with so many new and exciting people. I think it also beats out the competitors in that it allows for so much integration from other apps that help everything flow so smoothly.

**What do you dislike about RingCentral Events?**

The downsides of using Hopin that it is still growing and figuring out some issues as it grows. The mobile apps is just not good and not helpful at the moment. Which really hurts the platform since I would love to use Hopin on the go.

**Recommendations to others considering RingCentral Events:**

Hopin has the best infrastructure of any online event service with updates coming monthly.

**What problems is RingCentral Events solving and how is that benefiting you?**

The benefit I have realized is that Hopin makes the virtual world exciting again. People that have Zoom Fatigue and never want to be in another video called find that they enjoy these conferences.

  ### 4. User Friendly, Engaging Platform for Virtual Events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2022

**What do you like best about RingCentral Events?**

Hopin was a breeze to set-up, integrated with so many social/sharing platforms, and provided impactful insights in post-event reporting. It was the best option for our event, and we received tons of feedback from attendees that the event looked amazing!

**What do you dislike about RingCentral Events?**

The only thing that gave us some issues were pauses during the livestream; however, users were able to easily catch up and log back in by refreshing their screens.

**Recommendations to others considering RingCentral Events:**

If you know you'll need multifaceted events in a virtual space, I'd recommend Hopin! Their customer support is phenomenal, and the system is plug-and-play simple but allows tons of customization!

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin does the best job of any online platform we've used in duplicating an "in-person" feeling in a virtual space. Through their chat, Q&A, and one-to-one options, our attendees remained engaged throughout the event.

  ### 5. Solid Platform - Could Use Minor Enhancements

**Rating:** 4.5/5.0 stars

**Reviewed by:** RTSleepWorld D. | Director - Philadelphia Sleep Conference , Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about RingCentral Events?**

I use Hopin to record interview sessions much like a podcast. The best part is the able to add on screen graphics. Plus the quality is amazing.

**What do you dislike about RingCentral Events?**

The pricing tiers are a little ridiculous.

**What problems is RingCentral Events solving and how is that benefiting you?**

It's just a really good platform for recording segments and live streaming. It offers a lot more flexibility than Zoom.

  ### 6. The leading platform in the virtual events field

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katya E. | Director of Events, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about RingCentral Events?**

Hopin does an amazing job at translating in-person experience online. The platform is incredibly robust with almost everything one could wish for a conference with new features being constantly added from the customer's feedback.

**What do you dislike about RingCentral Events?**

We host large events of 4,000+ attendees, sometimes it feels like the platform struggles to support such a large number of attendees. We've experienced multiple bugs and glitches on the day of the event.

**Recommendations to others considering RingCentral Events:**

If you're hosting large virtual events and need the capability of an in-person feel Hopin is definitely the one to go for. We started with Hopin on the free account which has enough features to host a robust conference and almost all needs, the only reason we upgraded is for better data analytics and sponsor management. My advice would be to get comfortable with the pre-upgrade plan before signing on for a larger plan, in a lot of cases free Hopin account is enough to host a successful virtual event.

**What problems is RingCentral Events solving and how is that benefiting you?**

Prior to COVID we've always livestreamed our conferences to social media channels, however, the in-person element was lacking. There was no possibility for networking, exhibitor space and so on. Hopin solved all of those issues and helped us maintain the same quantity and the same financial return from sponsors.

  ### 7. The usability is a game-changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris  D. | Senior Associate, Outsourcing/Offshoring, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about RingCentral Events?**

The usability is a game-changer, as it creates an appealing experience. People can easily choose their sessions, and engage with the networking tools without any questions. It’s a smooth journey for event hosts with great customer support from the initial stage until the end of the event, and even afterward!

**What do you dislike about RingCentral Events?**

You won't get any features here to dislike. Hopin is designed in a proper way which is very user-friendly.

**Recommendations to others considering RingCentral Events:**

The support provided by Hopin is outstanding. So you can fully rely upon them without any hesitation.

**What problems is RingCentral Events solving and how is that benefiting you?**

We used other platforms before, but they were very pricey and with a long learning curve, not only for us but also for the event attendees.

With Hopin we found the product we needed, very user-friendly at a very good price.

  ### 8. A great platform for virtual event and even better customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kennedy H. | Marketing Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about RingCentral Events?**

I love how easy it is to create an engaging experience for my audience. From the chat features to the booth sessions to the stage, all of it makes it easy to create an event my audience can easily enjoy.

**What do you dislike about RingCentral Events?**

I don't dislike anything about Hopin. Even if my audience is more familiar with Zoom or Google Hangouts, the support team provides incredible troubleshooting resources that help attendees use their platform easily!

**What problems is RingCentral Events solving and how is that benefiting you?**

Hosting engaging virtual events is a challenge. Hopin solves that for us! We can have a full-blown conference, not just a webinar with this tool. I've learned a lot about my audience and their needs as well by using this platform.

  ### 9. HOPIN Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Pau P. | Live Production & Streaming Operator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about RingCentral Events?**

The modern look and feel that you have and maybe the range of apps that you can use

**What do you dislike about RingCentral Events?**

I think that HOPIN needs to improve a lot the backend host experience. You can not do simple and basic things from host users side, like change or modifie a registration, you can not use the moderated Q&A if you are using the Streamyard Backstage so you need to use the HOPIN Backstage that is super limited, then the Outlook appointment is created based on the time of the event, but if you create different tickets for different sessions you can not create different Outlook appointmnets, in that case you need to pay for a third party app and edit the customize email..

In general, as I said, they need to improve a lot the backend experience to do the things easy and more simple

**What problems is RingCentral Events solving and how is that benefiting you?**

I dont know which problems is solving HOPIN, finally is not offering anything extra that other platforms has

  ### 10. Community Oriented Virtual Events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathryn T. | Chief of Staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about RingCentral Events?**

The platform has helped us grow a global audience without sacrificing community. The built-in tools that allow participants to interact during sessions, with sponsors, and with each other really make the event. We're able to bring in better speakers at a lower cost on a virtual event and provide access to people who could not afford the costs associated with an in-person event.

**What do you dislike about RingCentral Events?**

The platform is pretty intuitive but we needed customer support a few times and were not able to get timely support. It was difficult to communicate the issue to to the support person so we finally gave up and dealt with the issue.

**What problems is RingCentral Events solving and how is that benefiting you?**

We are able to bring an affordable, high-quality event to our audience. We've also been able to build relationships with speakers who we hope to involve in our business as it grows.

  ### 11. Fantastic features, a bit of a learning curve - still the best on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about RingCentral Events?**

Hopin has great networking rooms and booths that allow conference goers to interact with one another, as well as paid sponsors and others you want to highlight. We love having multiple break-out sessions at once. The LinkedIn live feature is awesome. It is the best on the market for what it does. A truly complete platform, if a little complicated.

**What do you dislike about RingCentral Events?**

It can be difficult to learn and it is particularly hard to teach to busy C-levels who have VPNs or other blocks in their computer systems. There are not virtual backgrounds so people have to be careful of where they are when they present. Bluetooth headphones cause the audio to get blocked so you have to instruct everyone to use wired ones. It only works in Chrome and Firefox. Some speakers were better off doing it at home and from personal devices, especially if they worked in banks or other high-security environments.

**Recommendations to others considering RingCentral Events:**

read FAQ

**What problems is RingCentral Events solving and how is that benefiting you?**

We help startups and corporates to meet each other and do business. It is a great software for multi-faceted, large headcount events. We tripled our attendance using this.

  ### 12. Smart event management platform, would be great to integrate registration API with Hubspot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve G. | Customer Journeys | AI Evangelist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about RingCentral Events?**

the platform has some cool features that include having parallel tracks and a mainsttage, networking area.

**What do you dislike about RingCentral Events?**

The calendar function does not really exist for the platform, they need to work on duplicating events - which has a broken journey for now and really need to improve on how to further customize the platform. 

The sales team / support team is very slow to react as well.

**What problems is RingCentral Events solving and how is that benefiting you?**

For now the platform is great when we think of virtual events but I wonder how it will fair once face to face events become the norm. Will we be able to broadcast on the platform, will speakers be able to present from browsers that are not supported.

  ### 13. Always improving, quick support and friendly team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about RingCentral Events?**

Service from our customer success manager and onboarding team was excellent. Platform is so easy to use and training was a breeze. We had extremely quick responses from all of the team.

**What do you dislike about RingCentral Events?**

No downsides so far - our suggestions to improve have all been taken to the product development team so as a customer you feel valued for your contributions to making the platform better.

**Recommendations to others considering RingCentral Events:**

Highly recommend - best product on the market for slick events!

**What problems is RingCentral Events solving and how is that benefiting you?**

A platform that is easy to use for both online and hybrid events, a much nicer looking platform for attendees, access to multiple speakers sharing at different times, sharing videos online seamlessly and ability to have much more control than other platforms as to what goes on stage when.

  ### 14. Hopin is a great platform for your virtual/hybrid events!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about RingCentral Events?**

Hopin has a great variety of options and tools to help make the best of your events, promoting great interactivity between the audience and thus making it all more interesting and dynamic. Giving the attendees an option to talk to each other and schedule their own meetings inside the event is just awesome and innovative.

**What do you dislike about RingCentral Events?**

Unfortunately, we have some limitations while organizing events in Brazil, for example. The majority of our audience here does not speak English at all and gets very confused while having to register/enter the event and navigating the platform. It would be awesome if we, organizers, could have the option to translate the whole event (from the registration widget to all notifications that eventually pops up), from our end.

**Recommendations to others considering RingCentral Events:**

Hopin is definitely worth checking out, as it's a great platform for hosting virtual/hybrid events.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin lets us interact more with our audience, something that was not possible before on other platforms, at least not in this proportion. Having the option to chat inside the event, stage and sessions, and enabling polls and Q&As is a great way of generating more engagement, for example.

  ### 15. Infinitely customizable (sometimes painfully so)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arianna B. | Sr Event Producer, Digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about RingCentral Events?**

Hopin can 'be' whatever the creative event prof wants it to be. Stages, or no stages - and using streamyard, RTMP, hopin's own studio - you pick. Dynamic open video sessions or one:many or some:many. Live video booths or static content. Restricted areas based on ticket type or not. 1:1 direct calling & messaging, attendee-created roundtables, 1:1 auto mixer. Within a 72 hour window, unlimited agenda potential, no limits to what can be built. Constantly improving, feature releases nearly constantly. Super supportive team to support event creators.

**What do you dislike about RingCentral Events?**

The platform isn't without quirks - but given enough time and tenacity they can all be mastered. This is NOT for folks who want to open a zoom room and call it a day - the platform configuration requires a learning curve to make the most of all functionality, and some features are a bit quirky (agenda tags, I'm looking at you.) Annoyingly, speakers have to self-register to be featured on the reg page or tied in with permissions - but it's forgivable.

**Recommendations to others considering RingCentral Events:**

If you are willing & able to take the time to learn the platform, test, preview, test, preview... there is none better for the creative event designer wanting the ability to create a truly custom event container.

**What problems is RingCentral Events solving and how is that benefiting you?**

Gathering at scale in multiple modes of engagement, without the restrictions encountered in every other platform. Our attendees are engaged in a way few events fully realize - and content is now available within hopin for replay - with capacity to include additional resources and info post event. This actually facilitates meaningful networking in a digital space, and is intuitive enough that our tech-native crowd can figure it out. Enhanced On-platform registration (new this year) solved arrival issues.

  ### 16. Great concept but needs to integrate  further

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about RingCentral Events?**

The replication of a real conference online!.  We had to convert from an in-person conference at short notice when covid started It allows access to more people from around the world. We have gone from being a regional to a  national conference and this year we have our first international delegates

**What do you dislike about RingCentral Events?**

Login and registration are too confusing for a lot of delegates they think they have registered when they have only logged in. The User Experience in this area could be simplified. We have produced pages of instructions to guide people through this and we should have to do this.   The compatibility with browsers also needs to be improved currently Chrome is the go-to browser but many people run on Safari with Macs and this often causes issues with the functions on the site.  The tech support bill is higher as we need people on hand to help delegates in and the sort out video and audio compatibility

**Recommendations to others considering RingCentral Events:**

none

**What problems is RingCentral Events solving and how is that benefiting you?**

The inability to meet in person during the main Covid pandemic and now the uncertainty for travel and reinfection. If we can resolve the UX for delegates we may not return  to in-person as we get greater coverage using this system

  ### 17. Very good tool for virtual and hybrid events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheena C. | S, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about RingCentral Events?**

Hopin gives us (as an event agency) the ability to create engaging events for our clients, with ease. Its super quick and easy to build, and has enough flexibility to keep clients happy. Also the support is great.

**What do you dislike about RingCentral Events?**

Sometimes I have to force the platform to do what i want it do do, and it would be good if it could be slightly more flexible.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin allows us to create hybrid and fully virtual events for clients who's attendees no longer feel able to attend in person

  ### 18. Hopin is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna C. | Children's Mental Health Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about RingCentral Events?**

Hopin was easy to learn and execute events. The event staff provided great training leading up to the event and was very supportive during the event. Hopin worked better than zoom for our training events.

**What do you dislike about RingCentral Events?**

It would be better if simultaneous interpretation was built-in, rather than having to use an app. It would also be nice if closed captioning was available in other languages.

**Recommendations to others considering RingCentral Events:**

It's a great platform!

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin offered a more professional platform for training events. We don't have to worry about participants accidently unmuting themselves and distracting from the presentation. The Q&A feature helps so questions are not missed in the chat.

  ### 19. Well-balanced product with room to grow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about RingCentral Events?**

Ease of use for both staff and attendees; look and feel, along with registration page customizations and themes. Breakout rooms and allowing attendees to join were well-designed and worked easily.

**What do you dislike about RingCentral Events?**

Booths don't feel polished and are somewhat limited in 'either/or' areas that should be 'both'. With rehearsals, the platform works well for speakers, but it can be difficult for them to grasp all the functionality if they don't practice. Requiring speakers to register caused some confusion even with advance warning.

**Recommendations to others considering RingCentral Events:**

Superior to Eventbrite as an events platform, easy to learn for most staff

**What problems is RingCentral Events solving and how is that benefiting you?**

The one-stop shop for registrations and event space is excellent. Reporting features and surveys are useful. HubSpot and Slack integrations are helpful but could be more robust.

  ### 20. Pricey

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about RingCentral Events?**

The user experience is clean and attractive. For most with some level of technology literacy it's very user friendly and uncluttered.

**What do you dislike about RingCentral Events?**

The software is pricey and not customizable enough. For how much we are paying we should be able to make more changes. For instance pre-register guests for sessions and only allow them to view those sessions rather than the entire library of sessions being offered. Also we continue to have issues with the emails coming from hopin going to guests' spam boxes or being entirely blocked by their firewalls.

**Recommendations to others considering RingCentral Events:**

Make sure you get all of your needs listed ahead of signing a contract and clear answers on whether the needs can be met or not.

**What problems is RingCentral Events solving and how is that benefiting you?**

It is more personal than a zoom meeting and seems more professional. It is nice that we can link to external pages and still have the presentation play in the background.

  ### 21. Growing in a positive way!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about RingCentral Events?**

We used Hopin mainly for its streaming capabilities using a studio to push the feed via RTMP. The capabilities and options that exist around streaming worked great for us. The staff is really what made this a great experience for us. Anish, Alessandra, and Klaudia all have been very responsive and so receptive to feedback. They are growing and taking in all of the feedback to make a much better experience on the backend as well as the front end.

Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well thought out platform.

I can't say much about the registration or communications since we didn't those features, but we did use another beta feature called "magic links" that worked great. It allowed us to use another registration platform (our client had already paid for) and send out the unique links to each participant. They didn't have to register or anything once they landed on the page, but it could still track their email. Such a great feature to add to the simplicity. They also let us know that they were working on adding the integration for our other registration to further simplify the process!

**What do you dislike about RingCentral Events?**

There were really only a few pieces that were maybe rough around the edges, but again they did really listen to the feedback and I would not be surprised if there was a change coming in the future. 

The main one for us was the breakout sessions. We did have to do some unique things within this, but pushing people into specific breakout sessions was quite the task. Because we had to push specific people into groups, each person had to be registered on Hopin ahead of time. Using Magic Links, the issue is that people are not registered until they click on that link and consent (which is just hard to get people to do). This being the case, we had a hard time putting people into their correct breakout groups ahead of time because there were almost 300 people to do this with. There are ways around it, but it was not simple. 

Customization was another piece that wasn't the easiest. They do have a guide on how to do it, but it still took a little digging to get everything correct. You have to enter color values on a backend page, then go look at the page to make sure you got the correct container changed. There is a lot of HTML color editing as well. So VERY customizable with coloring, just not the easiest process. Another point on customization for us was being able to rearrange chats, quizzes, and polls on the panel. You can turn them on or off, but can not change order or anything so if you want to push people into seeing a poll, you have to make sure to communicate to the audience in some way. 

Lastly, something that may be subjective, is the pricing on additional registrations. I think this is a good amount higher than other platforms and the cost of the licensing is the same or higher.

**Recommendations to others considering RingCentral Events:**

I would have an idea of what features you're going to use and how you're going to use them before you invest. Like using any platform, it has its limitations but I really do think it's a great platform and team surrounding it.

**What problems is RingCentral Events solving and how is that benefiting you?**

I think everything that we had issues with, they took as feedback and understood the use case for those pieces. They really did a great job to offer suggestions for working around any specific client requests we had that their system didn't directly handle. In our post mortem discussion the took feedback and even started to implement some of the pieces!

  ### 22. Great experience as an attendee, challenging for speakers/backend

**Rating:** 3.5/5.0 stars

**Reviewed by:** Patricia M. | MBA Candidate, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about RingCentral Events?**

As an attendee, Hopin is really easy to use. Attendees can easily see which sessions are going on, who is on the main stage and jump around as easily as possible. The new Canvas registration pages are sleek and really create a more professional feel for any conference. The registration page is also very easy to manipulate and make fit your needs. Hopin support is also incredibly thorough and quick.

**What do you dislike about RingCentral Events?**

The registration form is incredibly slow, and if not using the Canvas registration form, it asks to "Join Event" rather than "Register" - which is confusing. I also think that some of the backends is more confusing than it should be - for example, to create a session you can't do it right when you're building out the schedule but need to go to a separate tab and then add it into the schedule itself. And finally, I think it would be great to have a backstage functionality for sessions and not only the main stage.  We had a huge challenge with getting speakers onto the platform to our "green room" session before going live, seamlessly. There was no easy way to have speakers access the green room and it caused a massive amount of headaches  and confusion on the day of

**Recommendations to others considering RingCentral Events:**

Understanding how to run the day of event takes a lot of practice, as it's not necessarily completely intuitive. Do lots of test events and dry runs, create a run of show document, and ensure everyone is on the same page before the day of the event.

**What problems is RingCentral Events solving and how is that benefiting you?**

Because of Hopin we were able to have a highly engaging annual conference that was traditionally in person, and no longer could be due to COVID. Because it was virtual we were able to reach more participants across more locations and generate more ticket sales.

  ### 23. Hopin User's Honest Opinion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maria H. | Event Marketing Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about RingCentral Events?**

Streamyard production aspects for live events

**What do you dislike about RingCentral Events?**

some things were not easy to figure out but Hopin support gets back very quickly. I dislike that attendees need to sign up for a Hopin account to join our event.

**Recommendations to others considering RingCentral Events:**

It's a great solution, but there have been some hiccups along the way. I feel that with any event platform, that is going to be the case. We are having issues with the Marketo integration and Hopin support was unable to figure that out.

**What problems is RingCentral Events solving and how is that benefiting you?**

A better viewing experience for our guests. Higher quality production with Streamyard. The landing pages with Canvas are nice, but a little tricky to make look the way you want.

  ### 24. A+ Customer Service, Training, and Event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah L. | Curriculum Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about RingCentral Events?**

Once we purchased Hopin they came alongside us and made sure we knew exactly how to use the platform.

**What do you dislike about RingCentral Events?**

The only bad thing I can think of is that they do not have virtual backgrounds available in the sessions.

**Recommendations to others considering RingCentral Events:**

If you are planning a virtual conference use Hopin! It is a fabulous product plus the training and assistance they give you is amazing.

**What problems is RingCentral Events solving and how is that benefiting you?**

Our three schools are located throughout California so it would be difficult to have one conference for all of them in person. Using Hopin to have a virtual conference made it possible and convenient to have one conference to reach people in Northern and Southern California.

  ### 25. The company I work for is quite satisfied with the experience and will highly recommend the platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ripsime A. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about RingCentral Events?**

Hopin is a user-friendly platform with a great support team. They are fast in their replies and always there to help to build the platform. The price and the quality are well-balanced.

**What do you dislike about RingCentral Events?**

One minor thing I disliked about the platform was the 10-second difference while live streaming from the backstage. Sometimes it would create confusion and if the speakers had both stage and backstage windows open, there would be an echo on the main stage.

**Recommendations to others considering RingCentral Events:**

Highly recommend. This is quite a good platform in comparison with other similar platforms. The price matches the quality and it is quite easy to use.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin helped to solve the difficulties of building a virtual event. With Hopin we realized that holding an online event can be as interactive as possible. We had an opportunity for a very good branding.

  ### 26. Solid & Getting Better! (Event Coordinator)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica J. | Owner & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about RingCentral Events?**

Stage: Amazing new stage features including lower thirds and branding options, easier to manage backstage speakers and get set up

General UI: It's a really easy platform to use and everything is easy to find for both organizers and attendees. 

Booths: We used the "Additional Information" options for the first time and this adds so much to booth experiences. 

Registration Page: Far more customizable now (vs last year). The agenda shows speaker details & images. Wonderful header menu options.

Networking: Attendees love 1:1 Networking options!

Streaming Bugs: None! We didn't have a single issue with speakers streaming (caused by Hopin)!!! Audio & video was extremely clear for all speakers who had good internet. 

MailChimp Integration: Super smooth! Registrants were automatically added to MC at least weekly making it very easy for us to communicate. 

Registrations: We didn't have any problems with missing registrations.

**What do you dislike about RingCentral Events?**

Attendee List: Generally buggy, doesn't have good sorting options, lacking refunding ticket to re-register process (refunded registration results in not being able to re-register with the same account. This should only apply to "blocked" registrants).

Registrations: Confirmation email is (sometimes) required even if the Hopin account is already existing which caused some problems as speakers could not be set in the platform until the confirmation was complete, "Pending acceptance" attendees also sometimes couldn't find the email as it was months old, it would be ideal if event organizers could resend the confirmation email and it was not required for each event registration. 

Scheduling: Would be ideal if the time of a session could be set when making the session and that info was auto-populated in the schedule (same with stage segments), see networking issue under "Networking".

Backstage: Would be ideal if there was an audio notification when going live (sometimes speakers don't look).

Speakers' Presentations: Had some problems with presentations from Mac users including the screen not being shared as full (the top menu was visible even in presentation mode) though this is likely due to the recent updates from Mac it still needs to be addressed. 

Recordings: Long process to download recordings, the platform tries to cut chatter before/after a talk providing multiple recordings per talk but it just makes recordings list confusing, stage talks are not labeled, renaming recordings is ver character limited and buggy. 

Stage: I wish speakers could show questions on the screen instead of the backstage manager having to do this.

Registration Page: Limited section options (I need an option for an edge-to-edge image for example), speaker section is not user friendly (difficult to reorder speakers, easy to have duplicate speakers), all sections need rich text editor. 

Stilted Package Options: There are only a few features we need from the next tier up and I wish we could have a more custom package.

Tickets: Start & End date for ticket sales is not automated, ticket listing order doesn't stay (when the order of tickets is changed on the tickets page the order isn't saved when refreshed and doesn't alter the registration page's ticket ordering), if a link to a private ticket is used that private ticket should be at the top of the ticket list.

Sponsors: It would be great if talks could be sponsored on a programming level.

Networking: If networking is turned off (per schedule) the scheduled networking times disappear from the agenda on the reception page, would be great to schedule when 1:1 networking is turned on/off, would be great if there was an option to pair based on attendee personas such as "I am a .... and I want to meet with a ..." .

Connecting: Attendees wanted the option to search for a particular persona (investor for example) but we're unsure on how to make this happen; maybe a registration form?

Overview Page: Need to see where attendees are now.

Analytics: Need to see full list of countries of registrants, number of people at stage at certain times/during a segment.

Attendee Score: It would be great if we had a link to the survey so we could send it out.

**Recommendations to others considering RingCentral Events:**

If you are hosting a virtual event and Hopin isn't at the top of your platform list, you haven't look hard enough yet.

**What problems is RingCentral Events solving and how is that benefiting you?**

Organizing attendees, registration page, ticket payments & organization, virtual event hosting, showcasing sponsors, hosting booths, post-event analytics, event surveys, MailChimp integration

  ### 27. Hopin is THE platform to host an elevated online event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan D. | Digital Media Producer and IT lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about RingCentral Events?**

Hopin has a ton of amazing integrations to help keep the events spicy, as they are continuously adding more and more. This time around our company used Kahoot to host a fun game to drive better engagement from our attendees. Hopin's platform is an absolute 10/10, i have nothing to complain about quite honestly

**What do you dislike about RingCentral Events?**

Like I said I really don't have any complaints. I guess one thing I'd love to see is to have Hopin added to Streamyard as a broadcast destination so I can display comments and Q&A directly inside Streamyard. While Hopin does have a Streamyard backstage, our company will host 60 or so speakers, and they aren't all geniuses so we would have to constantly kick people out of the backstage if we used ONE, so we use as many as 6 scheduled backstages and distribute the links to the folks based on when they are speaking. That would be a great change to see, but its mostly a Streamyard issue lol

**What problems is RingCentral Events solving and how is that benefiting you?**

We have hosted 3 amazing, fun, profitable events through Hopin. We have been able to design sponsorship packages based on features available through Hopin that the sponsors have loved, and have joined us over and over

  ### 28. A great customisable for hybrid and virtual events for clients and attendees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike B. | Event Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about RingCentral Events?**

Hopin provides one of the best user experiences for attendees that's on the market right now, suitable for hybrid and completely virtual events. The features it has created really support building community and interaction between attendees, partners and organisers - with great helpdesk support, client management, brand customisation and a focus on pipeline product development to enhance the features it already provides. The user guides for attendees and organisers are great.

**What do you dislike about RingCentral Events?**

A 'how to use Hopin' video for attendees would be super-helpful (this was not in place as of November 2021). The product can be pretty CPU/internet heavy if you have attendees from more remote places - it can make some features of the platform somewhat inaccessible. The mobile app has been a great development, but still needs some work - Hopin is primarily a desktop experience.

**What problems is RingCentral Events solving and how is that benefiting you?**

Building a community through an online event is incredibly difficult, and Hopin has certainly helped to create something that I haven't found elsewhere. There are also lots of options to dive into insights and analysis to measure event success and metrics to drive content improvements after each event.

  ### 29. Mostly Seamless Presentations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leslie P. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about RingCentral Events?**

The professional look on the attendee side and the sessions for attendees to mingle were excellent. The backstage "streamyard" is fabulous. Once we learned how to do it, it flowed very nicely.

**What do you dislike about RingCentral Events?**

We were almost at the end of our meeting when Hopin popped up a survey link and then when you closed it, ended the presentation for the attendees. Problem was that our CEO wasn't finished with her presentation and it cut her off. It was very upsetting. We all went back through our tutorials and videos and found NOTHING that said anything about the event shutting down automatically. Perhaps it would be helpful to have non-programmers do simple videos and step by step written instructions for those newbies like us. Also, we had issues with videos when using a Mac. There were two of us so I uploaded the vids while she did the slides and live feeds.

**What problems is RingCentral Events solving and how is that benefiting you?**

The flow from live, to video, to slides and back makes for a smooth presentation and much better than other platforms. It took a while to learn but once we did it was fabulous.

  ### 30. Very intuitive, user friendly platform for all event attendees and admins to enjoy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liam B. | Biomedical Engineering Undergraduate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about RingCentral Events?**

How intuitive the platform is to use regardless of whether you are a new or existing user. The left panel is self-explanatory, allowing users to navigate between the Stage, Sessions, or Expo based on what the schedule tells them is happening.

**What do you dislike about RingCentral Events?**

From personal event hosting experience, feedback from our attendees has been some technical difficulties around figuring out how to share audio and video in existing sessions. If the button to do so was a bit clearer regardless of whether the session is started with people on the screen, that would be great.

**Recommendations to others considering RingCentral Events:**

Although it is very intuitive, if you are hosting an event I recommend showing your attendees the Hopin tutorial videos made available on their website so they know exactly how to navigate the platform coming in and have the resource to solve any small navigational problem they may have.

**What problems is RingCentral Events solving and how is that benefiting you?**

The shift to a virtual conference environment is made very easy with Hopin. It feels as if you are at a real conference with the stage for main events and break-out sessions like smaller classrooms or round tables at an event.

  ### 31. Great platform for Networking events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julia O. | Treasurer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about RingCentral Events?**

Our committee used this platform for an online Career Night. We loved how it allowed for simultaneous breakout rooms and speed-dating, something many other online platforms don't have. It's nice, sleek, and looks very professional. We also loved how we could have two types of attendees ( professionals and students) which was perfect for our online Career Night.

**What do you dislike about RingCentral Events?**

The only thing we disliked was that it takes a while to understand how to use it. For example, we didn't know how to make it mandatory for people entering breakout rooms to have their cameras turned on. As such, we had a lot of spectators, which made the exchanges difficult.  But it was a small thing since the top announcements allowed our attendees to understand the steps.

**Recommendations to others considering RingCentral Events:**

Start early to get to know the platform. There are so many exciting features you can explore.

**What problems is RingCentral Events solving and how is that benefiting you?**

As someone who never did online events, it made planning much more straightforward. Usually, when using other platforms, it becomes quite complicated to find all the settings. With Hopin, everything was easy to find, and the platform did most of the hard stuff for us.

  ### 32. All In One Video Platform For Your Online Events

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tasha R. | Digital Solutions Specialist/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about RingCentral Events?**

Hopin provides you the option to have various speakers and presenters on different video areas and stages. The viewer can switch between the main speaker in one area and the network with others in a different area. It also has the opportunity to have banners going across the screen for any CTA.

**What do you dislike about RingCentral Events?**

There seems to be a one-minute lag from the presenter speaking to when the viewer receives the information. No option to add links to the on-screen banner so that viewers can easily access it.

**What problems is RingCentral Events solving and how is that benefiting you?**

We are hosting online legal educational discussions to educate the citizens of the Caribbean about their legal rights in order to make better-informed decisions in their day-to-day life.

  ### 33. I think Hopin does just about everything we need to have a successful event.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jodi H. | Marketing Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about RingCentral Events?**

It is extremely easy to use. I was able to figure out how to create an event within 1 day.

**What do you dislike about RingCentral Events?**

You can only choose virtual or hybrid. We would like to have an in-person-only selection.

**What problems is RingCentral Events solving and how is that benefiting you?**

There are none at this time.

  ### 34. Not another meeting software - A Complete Online / Virtual Event Venue that works !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maaz M. | Director Strategy & Growth, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about RingCentral Events?**

As an organizer, events on Hopin are easy to set up, with well though over features and integrations like the streamyard back stage, just to name one, gives our live feeds that professional outlook. 

As an attendee, the best feature for me would be Networking. It's probably the most missed thing from in-person events, and Hopin Networking gives you the next best alternative.

**What do you dislike about RingCentral Events?**

The registration process could be a little more smooth. First-time users shy away quickly with the steps involved in creating an account, then getting the ticket, then entering the event, and then having to go to the mailbox multiple times. It becomes overwhelming for a lot of nontech-savvy individuals.

**What problems is RingCentral Events solving and how is that benefiting you?**

Most of our corporate clients have to use meeting software for their internal events, and we have heard them complain of low engagement from the start of the pandemic. Hopin gives back the feeling of control to the attendee, which is the first step of engaging someone.

  ### 35. Easy to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katerina K. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about RingCentral Events?**

Very good tech support. Had trouble joining one event at some point and sent an email so they could assist me. They were very quick to respond and solved my issue immediately.

**What do you dislike about RingCentral Events?**

After buying a ticket to an event, I found it difficult to log in to the event via the link that is added to my calendar. Perhaps it would be best if we received a specific password to allow us access to the events to avoid any confusion.

**Recommendations to others considering RingCentral Events:**

Don't hesitate to reach out to tech support should you need it!

**What problems is RingCentral Events solving and how is that benefiting you?**

The platform is easy to use. I joined the HackerX events so I particularly enjoyed the roulette-like interviews. Also, there was no lagging in the video interviews, which is important.

  ### 36. Customer Service Sets Hopin Apart

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon C. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about RingCentral Events?**

Hopin offers a lot of advanced features and analytics, but the best was the timeliness and helpfulness about the customer service support offered, both through the Event Manager and the general support team.

**What do you dislike about RingCentral Events?**

Rather pricy and some new features that would have been useful for our event were not ready in time for the event.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin is helping us expand our audience despite geographic location of our audience members.

  ### 37. A great platform for your virtual events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2022

**What do you like best about RingCentral Events?**

There is plenty that you can do with Hopin and the platform constantly adds new features to help you create the best virtual events. It's relatively easy to navigate, using the left-hand side menu on the admin view. You can tailor the registration process, the email comms sent to the audience, add visuals, videos, and more. From an attendee perspective, it's quite a smooth experience - they know where to go for presentations, networking, resources, etc. You can easily deliver some professional-looking event.

**What do you dislike about RingCentral Events?**

The main problem with Hopin is that it's developing fast and they change the features without notifying their customers. So one day, you log in and surprise, things have changed and you don't know where to find them or how to adapt. In some cases, they have just removed some options or totally changed them. A better communication (via email or directly on the platform) is a must so the customers can prepare accordingly! 
Also, some elements which would be needed are not available yet but this might come with time.

**What problems is RingCentral Events solving and how is that benefiting you?**

Being able to deliver virtual events, which are "not just another webinar", makes a real difference in the strategy. You can address a wider audience, tackle various topics, create regular catch-up with your audience, etc. Virtual events are now fully part of the yearly plan and not just a side activity like it was for many organisations pre-pandemic.

  ### 38. We really like Hopin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about RingCentral Events?**

The Hopin platform has a great user interface and is also easy to navigate on the backend. The experience and the customer service are great as well. I also like the magic links, which allow invitees to quickly log in to an event.

**What do you dislike about RingCentral Events?**

Quite frankly, I have a hard time thinking about anything here... sessions are open before for moderators and speakers. They open up a few minutes before for attendees as well. It would be great if attendees were in a waiting room until it officially starts instead of being able to hear what is being talked about between moderators and speakers beforehand.

**What problems is RingCentral Events solving and how is that benefiting you?**

We host large digital events with Hopin. It allows attendees to participate from wherever they are and join only as long as they like without incurring any additional cost. We also have a decentralized, international, and remote team. Hopin makes it very easy for us to organize it this way.

**Official Response from Veronica Covdy:**

> We love seeing feedback like this - thank you for sharing and we're looking forward to a continued strong partnership! - Veronica Covdy, Sr. Customer Advocacy Manager

  ### 39. Hopin – You’d Be Stupid Not to Use Them

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about RingCentral Events?**

Ease of use.
It's the industry norm to use Hopin - so people have come across it before and don't have issues with firewalls. 
Duplication for future events very easy.
Support team and account management very good.
Buy out potential competitors OR those who are bringing forward new things instead of creating inhouse meaning improvements happen quickly.
Integration to the website for bookings.

**What do you dislike about RingCentral Events?**

Probably the only thing is lack of ability to style/bespoke.

Still work needed from a Hybrid element.

The app doesn't work well from a hybrid perspective - connecting virtual to physical delegates.

**Recommendations to others considering RingCentral Events:**

Online platform wise - this is by far the best when doing multiple events.
The operational/admin side with many other platforms is dire. This is very easy to duplicate, change, copy etc. 
Issue with other platforms is being blocked by VPNs or firewalls, something to check. Hopin is the best we've found for getting people on the platform.

**What problems is RingCentral Events solving and how is that benefiting you?**

We've been with Hopin circa 24 months so no real issues,

Ones we have had we've fixed or more that they have added new elements to improve.

Hopin acquire businesses to fill voids when they need their platform to improve, and these integrations do just that.

  ### 40. Best Platform to host events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prateek S. | S, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2022

**What do you like best about RingCentral Events?**

With Hopin, we can bring all our events to a single place and provide a personalized experience to our attendees. It supports multiple interactive methods to host virtual, hybrid, and internal events. In our plan, we can host up to 100 participants in a single event and provide an intuitive and interactive online event.

**What do you dislike about RingCentral Events?**

We have received both positive and negative feedback from our participants addressing their issue of how they were disconnected in the middle of the event and sometimes couldn't listen properly. However, the ratio in the feedback is around 77% positive and 23% negative.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin has made planning online events so easy that we can easily host events, and participants from the remote place can easily interact with our team, and it is a real game-changer for us.

  ### 41. Hosting a large virtual event? Hopin provides the best platform (and staff!) to do it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about RingCentral Events?**

Hopin's platform was intuitive to navigate, easy to customize, and provided a simple way for multiple staff to collaborate on creating and hosting our event. We used Hopin for event registration, communication, and hosting the content. Our support team at Hopin was really great throughout the entire process - supportive, responsive, and available to ensure our 2,000+ person event was successful. I would recommend Hopin to anyone who is hosting a virtual event.

**What do you dislike about RingCentral Events?**

Hopin is a new platform, so features are rolled out consistently. This is great for upgrades, but sometimes difficult to navigate as small changes were made. Hopin clearly communicates changes and is always open to hearing product improvement ideas.

**What problems is RingCentral Events solving and how is that benefiting you?**

We hosted a virtual event last year with a vendor that was hard to work with and a confusing platform. We switched to Hopin this year and got everything we were looking for: a great experience  building the event and a successful attendee experience.

  ### 42. Great platform for virtual events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about RingCentral Events?**

Hopin is a great event platform for anything from small workshops to large conferences. It is a very convenient way of organizing events with an international audience. The platform is pretty intuitive to use from the attendee perspective, it comprises an event reception, stage, sessions, and an expo hall, so all the areas you would typically have at an in-person event. Hopin also offers some great analytics in terms of the attendee breakdown, attendance of specific sessions, and analytics of the expo area. Finally, the platform has integration with Streamyard, which is a great function for anyone aiming to improve the event production value.

**What do you dislike about RingCentral Events?**

Sometimes attendees experience tech issues such as not hearing or seeing the stage. This is mainly because Hopin is best compatible with google chrome and firefox so if the attendees are using a different browser it might cause issues.

**What problems is RingCentral Events solving and how is that benefiting you?**

As an in-person events company, Hopin was an essential platform for our business during the pandemic. It allowed us to keep our company running and deliver value to our customers virtually.

  ### 43. Used Hopin to hold a virtual conference

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about RingCentral Events?**

Nice look on the interface. A pretty slick way to change presenters. The price is reasonable. Fairly easy to use. Registration was smooth. We were using Remo previously and found that Hopin was cheaper and better on our budget.

**What do you dislike about RingCentral Events?**

I was surprised and disappointed to find out that the total number of registrations counts toward your limit (in my case 1200) even if the person who registered failed to attend the conference. Now for future events, I will have to tell people NOT to register unless they are certain they are going to attend. Also, you cannot add a virtual background or even blur the background on your video for privacy. It was also difficult to understand how to let attendees into separate meeting rooms. It was not clear and we never did figure it out.

**Recommendations to others considering RingCentral Events:**

Make sure you advise your registrants to only register IF they are committed to attending, otherwise you will 'use up'  a lot of your registration seats on no-shows.

**What problems is RingCentral Events solving and how is that benefiting you?**

With COVID we were unable to host in-person conferences or training sessions. We tried ZOOM and that worked well for all kinds of meetings, but not really for a conference-type setting.

  ### 44. Effective and user-friendly platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about RingCentral Events?**

The sidebar menu was intuitive and the invitation capability was nice. The integration with streamyard was key and was a very easy tool to use. Hopin's ability to manage hybrid events is an interesting area to explore in the future.

**What do you dislike about RingCentral Events?**

The event and session chats were separated and thereby confusing, the 15-second delay from the stream did not allow for an easy Q&A with those participating in chat. The platform also didn't allow for custom CSS by the end user which would be a nice-to-have.

**Recommendations to others considering RingCentral Events:**

It's a turnkey solution for a virtual event and brings a lot of production quality to something that would fall flat in a regular video conference.

**What problems is RingCentral Events solving and how is that benefiting you?**

We were solving for zoom fatigue and needing to add energy into our events by showcasing them in a new way. By using Hopin, the event seemed better produced and organized than a calendar invite.

  ### 45. Great Virtual Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keila M. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about RingCentral Events?**

When the pandemic hit and we could no longer connect in person, hopin offered a user friendly platform with plenty of tools for the audience to engage. Much better than a webinar!

**What do you dislike about RingCentral Events?**

My industry is a little bit older and there are hurdles to get through with technology. We've had to create a lot of resources to educate our sponsors and attendees on what this platform is and how to best use it. Not sure any other program would be different though!

**What problems is RingCentral Events solving and how is that benefiting you?**

We are still able to meet! yay! This was such a helpful tool in keeping our business relevant when events weren't happening. We're also able to reach businesses in smaller markets that we weren't able to travel to before.

  ### 46. Great platform for engaging virtual events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about RingCentral Events?**

I loved the event experience within Hopin. It was the only tool I've used that you can tell was built with the virtual attendee experience in mind. The agenda, stages and tradeshow sections were easy to navigate, and I loved that it was very clear which sessions were live when, and the opportunities for attendees to engage with each other.

**What do you dislike about RingCentral Events?**

We had some attendees run into security issues when they tried to access the event. I wish we had been warned that this was a potential issue ahead of time, we could have worked with customers to troubleshoot ahead of the event rather than during our opening keynote. I also didn't love the randomly assigned networking -- we had almost no one participate and we heard that a lot of it was because it felt weird not knowing who might pop up on your screen!

**What problems is RingCentral Events solving and how is that benefiting you?**

We were looking to offer an event that is normally in-person in a virtual format but wanted it to feel like an event where people were connected to each other. A lot of other platforms you feel like you're watching a show, but not part of an event. Hopin's platform makes you feel like you're actually attending an event.

  ### 47. Hopin is the best for custom, brandable, user friendly virtual events.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey M. | Senior Event Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about RingCentral Events?**

Hopin has all of the features that you need for virtual events platforms in one central location. The ease of use on the back end ensures that Events Managers can action quickly on events.

**What do you dislike about RingCentral Events?**

While Hopin has a great customer support team, they do seem to change account owners around a fair amount, which is annoying to keep track of.

**What problems is RingCentral Events solving and how is that benefiting you?**

Hopin allows for better branding and aesthtics than your typical zoom. Features like Networking, Polls, and Expo Booths allow you to custom tailor the event to your specific audience and campaigns needs.

  ### 48. Hopping in to the virtual event world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lizz A. | Campaign Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about RingCentral Events?**

Hopin is very easy to learn how to use. There are many different options for events which makes creating a unique event very easy. I also think the platform looks very smart for attendees.

**What do you dislike about RingCentral Events?**

I disliked that you had to pay extra to have support on the day of your first event. When I was sold this software the sales person didn't make it clear to me that this was the case even though I'd said we wanted the cheapest package - he still spoke about the support as if I would be able to have it. It meant that our first event went well but only because we were running around like headless chickens!

**Recommendations to others considering RingCentral Events:**

I would pay the extra for the support if you need to use Hopin within 3 months of getting it. If you have time then I would test and test till you are comfortable using so you don't need the support.

**What problems is RingCentral Events solving and how is that benefiting you?**

We are solving the problem of not wanting to host events in person and saving our colleagues having to travel half way around the world on a plane so they can just sit at home and join there. The benefits are we can analyse each event closely to see who was interested at what points and then we can reach out after. It's harder to do in person as I think people tend to show more of a poker face.

  ### 49. A great platform for an interactive summit.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about RingCentral Events?**

Hopin is a great way to host a multi-panel event with interactive elements including Q&As, networking and an expo center.

**What do you dislike about RingCentral Events?**

Learning curve for behind-the-scenes set-up & participants to learn. Lots of tech issues with Speed Networking. Need Streamyard for Sessions. App version doesn't work properly.

**What problems is RingCentral Events solving and how is that benefiting you?**

It recreates the feeling of a live, in-person conference virtually.

  ### 50. Hopin for Virtual / Hybrid/ In-Person

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris N. | Head of Digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about RingCentral Events?**

So simple to set up and start your event space.  From delegate registration to a powerful Expo and Engagement system, Hopin has it all.  Now with in-person events coming back, Hopin continues to develop and support its community of Event Agencies and Organisers.

**What do you dislike about RingCentral Events?**

Occasional updates can cause you to take a step back.  The documentation and marketing material needs to keep pace with the active development within the platform.

**Recommendations to others considering RingCentral Events:**

A platform that is keeping up with the Industries ever-changing landscape.  Covid launched the industry five years into the future, and Hopin grew and kept up with demand.  The only platform constantly striving for innovation and staying ahead of the curve.

**What problems is RingCentral Events solving and how is that benefiting you?**

Helping clients engage with a global audience.  Hopin also helps bridge the gap between your in-person and remote audience. Giving them the same platform to engage and interact with the event content is a game-changer.


## RingCentral Events Discussions
  - [there is a new version of hopin in the next days ?](https://www.g2.com/discussions/there-is-a-new-version-of-hopin-in-the-next-days) - 2 comments, 1 upvote
  - [How do you access recordings of past sessions?](https://www.g2.com/discussions/how-do-you-access-recordings-of-past-sessions) - 2 comments, 1 upvote
  - [What is the best way to set a booth on HOPIN?](https://www.g2.com/discussions/what-is-the-best-way-to-set-a-booth-on-hopin) - 1 comment, 1 upvote
  - [I](https://www.g2.com/discussions/i-041e3788-cdd4-4479-b468-f16129a0c809) - 1 comment, 1 upvote
  - [How do I drop in a Virtual Background if a Participant doesn&#39;t have a Green Screen. OR if they are in a Session, where that&#39;s not even an option](https://www.g2.com/discussions/how-do-i-drop-in-a-virtual-background-if-a-participant-doesn-t-have-a-green-screen-or-if-they-are-in-a-session-where-that-s-not-even-an-option) - 2 comments, 1 upvote

- [View RingCentral Events pricing details and edition comparison](https://www.g2.com/products/ringcentral-events/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A43%3A52+-0500&secure%5Bsession_id%5D=f2af3b85-1e3e-4024-88e7-a40711340073&secure%5Btoken%5D=f712dcbad647c823929b5101a51c780bd4d7e4d771199093d9f134d7316a0c34&format=llm_user)
## RingCentral Events Integrations
  - [Captello](https://www.g2.com/products/captello/reviews)
  - [Conferences i/o](https://www.g2.com/products/conferences-i-o/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Interprefy](https://www.g2.com/products/interprefy/reviews)
  - [Kahoot!](https://www.g2.com/products/kahoot/reviews)
  - [Kumospace](https://www.g2.com/products/kumospace/reviews)
  - [LiveVoice](https://www.g2.com/products/livevoice/reviews)
  - [Marketo-Based Systems for Growth-Driven Marketing &amp; Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)
  - [Mentimeter](https://www.g2.com/products/mentimeter/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Snapbar](https://www.g2.com/products/snapbar/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [VSpace](https://www.g2.com/products/vspace/reviews)

## RingCentral Events Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**Host Tools**
- Branding
- Role-based Access
- Recording

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management

**Administration**
- Event Configuration
- Event Marketing
- Speaker Access and Control
- Advanced Reporting

**Planning**
- Promotion
- Registration
- Candidate information
- Scheduling

**Event Networking**
- Meeting Scheduling
- Integration / APIs
- Virtual Networking
- Communication Tools
- Attendee Profiles

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Mobile Event Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Attendee Tools**
- Registration
- Attendee Live Chat
- Polls and Surveys

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Virtual Experience**
- Virtual Lobby
- Built-In Webcasting
- Webcasting Integrations
- Session / Agenda Management
- Live Streaming & Recording
- Registration & Attendee Management
- Event Setup & Scheduling
- Branding & Customization
- Interactive Speaker / Moderator Controls

**Event Experience**
- Multiple devices
- Attendee tracking
- One-on-one chats
- Live broadcasts

**Event Intelligence**
- Meeting Reports
- Prospect Intelligence 
- Lead Capture
- AI-Powered Matchmaking

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Event Operations**
- Site selection
- Supplier procurement
- Hotel and transportation planning
- Staff management
- Budget management
- Session scheduling
- Speaker submissions
- Exhibition management

**Post-Event Tools**
- Event Analytics
- Attendee Reports

**Registration**
- Event creation
- User registration process
- Mobile check-in

**Engagement**
- Online Event Agenda
- Interactive Content
- 1:1 Networking
- Exhibitors/Sponsorships
- Gamification & Incentives
- Real‑Time Interaction Tools
- Networking / Matchmaking

**Administration**
- Analytics
- Custom branding

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Social media integrations
- Attendee networking
- Attendee surveys

**Integrations**
- Social Media Integration
- Software Integrations

**Generative AI**
- AI Text Generation

**Agentic AI - Event Networking and Matchmaking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management

**Agentic AI - Webinar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Virtual Event Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation

**Administration / Support - Virtual Event Platforms**
- Role‑Based Access & Permissions
- Security & Compliance

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Insights & Scale - Virtual Event Platforms**
- User Capacity & Reliability
- Analytics & Reporting

## Top RingCentral Events Alternatives
  - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,714 reviews)
  - [Webex Events &amp; Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,057 reviews)
  - [Airmeet - Virtual Events &amp; Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) - 4.6/5.0 (731 reviews)

