What problems is Ringba solving and how is that benefiting you?
I am able to get my clients detailed reporting that helps them track their calls, their spend and monitor the quality of their campaigns in real-time. This saves them a ton of time and helps eliminate wastful spending.
I am able to set their calling schedules in advance too so that they do not have to pay for the calls that they miss if they are not able to answer the calls for specific reasons during their live campaign hours.
I can just break them for the times they need to be free instead of them being forced to pay for calls that they will not be able to take during specif campaign hours pre ordered. Instead I am able to set it within ringba ahead of time so that it automatically pauses the campaign for them.
For example, during their normal campaign hours they may need to break to do additonal training for thier agents that week, but can't break because they do not want to pay for missed calls and waste spend dollars so have to often neglect opportunity to do additional trainings for agents agents.
However, with this feature it solves that issue. With this feature I can pause them during that time then route calls to another buyer instead of to them, and so they do not get billed for calls that no one was available to answer due to training because I can send them to another buyer.
Again this feature allows me to save them more money and gives them more time to train their agents. It also helps other buyers have an opportunity to get more traffic during that time.
I am also able to exclude states that may not be performing well for them, helping them maximize their budgets, and get better CPA's. It also allows them to listen to the calls if I enable the feature for them, so that they are able to manage their campaigns in real-time too. I could go on about all the problems it has helped me solve for my clients. It has been a great platform for us. Review collected by and hosted on G2.com.