Pauline N.
PN
Pauline N.
Small-Business (50 or fewer emp.)
"Does what we need it to!"
3.5/5
What do you like best about Ringba?

The interface of Ringba makes the system intuitive and easy to use. Our previous system had the bare bones version of pay per call and our current tracking system doesn't support pay per call at all. Ringba has a lot of features for us to use to optimize our offers. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Sometimes the support team will link me to an article I've already read when I'm reaching out about an issue. I'm reaching out to chat support because the articles are not detailed enough or not written in a way that is easily digestable. There are also a few things that I would like to be adjusted such as the sensitivity of campaign name changes as well as a more detailed history of changes to something, etc. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Ringba is the premier pay per call platform"
5/5
What do you like best about Ringba?

Ringba is extremely easy to use. It really allows you to be in full control. They are constantly taking feedback into consideration and introducing new features that makes our lives easier. Their support team is second to none, they are always willing to lend a helping hand. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Not much to dislike honestly. If anything maybe being able to add the same DID to a routing plan if they are named differently. Review collected by and hosted on G2.com.

Nicolò P.
NP
Nicolò P.
Small-Business (50 or fewer emp.)
"Ringba is The Titan of Call Tracking Softwares"
5/5
What do you like best about Ringba?

Ringba is the most amazing inbound call tracking and analytics platform around. It helps me grow my pay per call business. It has everything I need to manage my campaigns, maximize ROI and optimize my campaigns on traffic sources. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Might be a bit overwhelming to setup at first. But support is just SO amazing and available that you definitely won't be stuck for long as a beginner. Review collected by and hosted on G2.com.

ÉT
Étienne T.
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Excellent customer support & easy onboarding"
4.5/5
What do you like best about Ringba?

The support was outstanding, I called Ringba and they were very helpful, taking the time to answer all of my questions. Then, once I signed up, the tutorial video was clear and gave me a good idea of all the features I could use for call tracking and how to use them. They did a great job making relatively complex stuff easy to understand.

Compared to other competitors, their pricing is very good and they don't upsell you for basic features. The whitelabel buyer portal is especially useful. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I haven't had the chances to extensively use the software and all its features yet, but everything works well for now. The only thing I wished they offered is SMS support to receive SMS messages on DIDs, as some competitors offer this service. But if you're looking for call tracking only, Rinbga is great. Review collected by and hosted on G2.com.

MB
Mike B.
Small-Business (50 or fewer emp.)
"Best call tracking platform and even better support"
5/5
What do you like best about Ringba?

I have been lucky enough to meet Ringba at ASW23, work extensively with their sales team (Bob), and then sign up for the platform. Literally could not have made a better choice for a platform as they seemingly stand alone in this category. The platform is sophisticated, easy to setup out of the box with little to no dev work, number pool technology is amazing and second to none, chat support is 5 stars and always there to help with any small or large question if you are new. And we haven't even launched our pay per call affiliate program yet... Over all a great experience from day 1 and I give anyone my top recommendation. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Would like to get intros to Pay Per Call Networks so we can vet which platform would do best with our offer. Review collected by and hosted on G2.com.

WG
Wayne G.
Mid-Market (51-1000 emp.)
"Quick Service Right When You Need It"
5/5
What do you like best about Ringba?

The reps are highly responsive, especially in inch situations. For example, we had an issue where we accidentally dropped a number from a live campaign, and they were able to recall the number for us immediately. If this weren't done quickly, it would have resulted in lost business and wasted money for the Co. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I would only say that the singular charges for numbers can be tricky. We have days where we procure large amounts of numbers, resulting in singular transactions on the cards per number ordered, which signifies fraud to the card carriers. So maybe this issue could be avoided if there was a way to do batch charges on numbers. As a result, our cards get shut down occasionally, and the carriers can't do anything about it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Inbound Pay Per Call Advertising Agency Customer"
5/5
What do you like best about Ringba?

Unmatched customer service and sales team that is always happy to help grow your business. They've provided quick help to expand our insights, identify our strengths, and feel more confident in our business than ever before. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Little to nothing -- I wish more of the companies that we worked with were using it and had a better understanding of it -- i do wish that there was a function to listen to live calls or incorporate the revenue from live calls before they've ended to the total revenue. But there's very little to dislike about RIngba. It's hard to find something. Review collected by and hosted on G2.com.

Matthew Z.
MZ
Matthew Z.
Partner
Small-Business (50 or fewer emp.)
"Light-years ahead of their competitors"
5/5
What do you like best about Ringba?

I love the flexibility I get with Ringba. It’s not restrictive like other platforms and the ability to customize the platform to my specific needs is awesome. The interface is extremely easy to use and I can do anything I want without having to worry about managing the technology or the cost of a developer. I love all the data and metrics that Ringba provides, rather than me having to take all that data and have to figure it out myself. Ringba has made life way easier and my clients absolutely love using it.

Ringba’s customer service is the best in the business and working with their team is incredible. Shane Hitchcock specifically has blown me away with his support and assistance. Not only do they provide rock star support, they have hooked me up with some very profitable relationships. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

There’s a small learning curve and it can be a little complex if you’re switching from another platform but their customer support is on point and they’re standing by to help you with anything you need. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Ringba - Awesome capabilities and world-class support"
5/5
What do you like best about Ringba?

Ringba has become my go-to solution for running my business, from call-routing to data recognizance and onward to keeping my business safe from predatory legal elements. Top that off with industry-leading support - I don't foresee switching to any alternative solution anytime soon. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Absolutely nothing yet. I've never had to wait more than 10 - 15 minutes for a support reply. Most of the time, it only takes a minute or two to get the help I need to fix any issues I might encounter. Mind you - these aren't issues with the platform but my own lack of knowledge to perform certain tasks. Review collected by and hosted on G2.com.

Josiah Z.
JZ
Josiah Z.
Office Manager
Small-Business (50 or fewer emp.)
"Ringba call tracking for lead generators, publishers, call center agents."
4/5
What do you like best about Ringba?

You can listen to the call recording as soon as the call is disconnected, and it tracks the calls and call times for you, making it easy to do daily or weekly progress reporting. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I mainly use Google Chrome, and sometimes it won't work, so I must use Microsoft Edge. I am not a massive fan of having to do that. Otherwise, I don't have anything else I am unsatisfied with. Review collected by and hosted on G2.com.