AB

Alexander B.

Executive

Small-Business (50 or fewer emp.)

6/26/2020

"Everything we need and more!"

5/5

What do you like best about Ringba?

We really like everything about Ringba so far. Something that stands out in particular is how they are motivated by our successes on the platform and are constantly helping us push further. Ace team and ace product, definitely. Specifically, the way they’ve gone out of the way to make sure my team is fully trained and equipped with resources on using our caller data in the most intelligent way possible. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

There's still a learning curve, but from what we can tell it's by far the easiest learning curve you can encounter thanks to a vast library of learning materials. So I guess nothing to dislike! Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

We’re running campaigns with more aggressive margins than ever before and it’s literally all thanks to the ability to collect and leverage caller data for insights that Ringba offers.Not only that, but we were spending too much money on tracking and too much time building new campaigns. Ringba solved that by bringing a much easier solution to the table then before. Call flows that took days or hours to configure are now being built and deployed in minutes and it’s all thanks to the addition of Ringba to our toolkit! Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/30/2018

"Best Intelligent Call Tracking Platform"

5/5

What do you like best about Ringba?

Ringba is very easy to use, mobile responsive, and great customer support. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Nothing, but would it would be great to have a mobile app in the near future. Review collected by and hosted on G2.com.

TB

Tyler B.

Media Buying Manager

Small-Business (50 or fewer emp.)

6/25/2020

"Ringba pays for itself and then some"

5/5

What do you like best about Ringba?

Ringba has given us a huge revenue boost, so that's gotta be the best part. Simple as it may sound it's true. We should've made the switch sooner, but now that we're here there's no going back. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

A few more tutorials would be nice, but I do appreciate the great selection that is already available. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

They provide a lot of helpful resources on the platform to assist you in getting started and if you have any questions at all you should definitely reach out to their support team. I only have kind words about them! Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

We were looking to change providers and stumbled into Ringba through word of mouth. We weren't exactly looking to solve a problem, more just concerned with optimizing our existing infrastructure. Since changing, we've optimized and then some. Just about everything is easier than we'd become accustomed to, and on top of that, we're seeing a nice boost in ROI across the board. Review collected by and hosted on G2.com.

KA

Kevin A.

Director of Operations

Mid-Market (51-1000 emp.)

6/20/2020

"Phone number generation hell OVER!"

5/5

What do you like best about Ringba?

The campaigns I build require A LOT (can't stress this enough) of toll-free and local telephone numbers.

Ringba made me save an insane amount of time generating new phone numbers. It sounds simple, but I used to encounter issues with phone number generation on a regular basis, but never with Ringba.

I’d say that’s pretty amazing.

On top of that, I gotta give them props for superb customer service and response times. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I have nothing negative to say about Ringba or any of the sales/support reps I’ve ever had the chance to speak with. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

If you’re looking for the right solution, and Ringba’s software can address that problem, I strongly recommend you check them out. At least reach out to them and see how they can help you kick things up a notch. Just try. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

As the title of this review suggests; generating phone numbers was once a huge pain for me. It was a source of constant stress and now, with Ringba, that stress is completely alleviated and I actually enjoy phone number generation and configuration. To me, that’s the greatest benefit of all. Review collected by and hosted on G2.com.

RL

Ron L.

Small-Business (50 or fewer emp.)

6/18/2020

"Ringba is a True Business Partner!!"

5/5

What do you like best about Ringba?

Ringba's system is efficient and very easy to use. The Buyer experience is very streamlined as you can see all of your campaigns on one screen and then drill down when you want a closer view. Loading the TFN's into each campaign is very easy and the time it takes is decidedly quicker than our previous call tracking platform.

The support team has been top notch. All questions get answered quickly.

The most valuable asset to me as the VP of Sales are the quality introductions to prospective buyers. Every opportunity has been received well and the intros are not forced. It clearly shows the level of respect and appreciation Ringba's clients have for them. The entire team has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I have nothing but great things to say about the experience and the team to date. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

I would highly recommend switching to Ringba. It has actually been easy and very beneficial. No regrets. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

We are getting great service on an efficient platform along with some very beneficial introductions to new clients. Review collected by and hosted on G2.com.

ER

Eden R.

Board Member

Small-Business (50 or fewer emp.)

6/8/2020

"Nothing else even comes close! Just awesome...."

5/5

What do you like best about Ringba?

The IVR and Call Routing functionality has drastically improved the way we handle and manage

inbound calls. With our sales team setup with capping rules, our calls are routed through the

entire company with ease and we can serve our customers even better. As a sales manager,

listening to call recordings helps me manage my team even more effectively and focus more on

our core customers. Our marketing team can track their ad spend easier and our technical team

had zero issues integrating Ringba with our existing tools. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

Talk to Sean he will get you started asap, and he is always disposed to assist. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba has helped us to completely streamline our marketing sales process.

Our marketing team is able to track which channels are performing the most and actually driving results. With

their call routing tools, we can pre-qualify our calls with an IVR and connect them directly to their

account rep. Review collected by and hosted on G2.com.

MY

Mohamed Y.

Mid-Market (51-1000 emp.)

6/3/2020

"Ringba is Awesome!"

5/5

What do you like best about Ringba?

Ringba provides you with a lot of data, and that too in real-time! I can easily check which campaigns are our top performers and make adjustments to the campaigns which are not doing so well. Real-time feedback helps me see a new tracking number or IVR at work immediately. I also appreciate the level of service I get from the Ringba team. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Yet to find something to complain about. Their service is top notch. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

Ringba is a must have for any marketer that needs to track and manage inbound calls. It’s really

easy to get started and there’s almost no risk to trying it out. Just do it. You won’t regret it. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

We’re able to track and route our calls exactly where they need to go as well as pull detailed

reports to optimize and improve our performance. Ringba has been very helpful when it comes

down to finding quick solutions to any question we have or issue we run into. Review collected by and hosted on G2.com.

DA

Dhia A.

Business Consultant

Mid-Market (51-1000 emp.)

6/2/2020

"Must-have tool for every performance marketing pro"

5/5

What do you like best about Ringba?

I really enjoyed how easy it is to use and how well it is able to integrate with other platforms, especially Google Ads and Facebook Ads. The things I like most are the fantastic support team and the IVR builder. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Being able to track and distribute form leads so we can track all our calls and leads in a single system. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

If you are looking for an amazing platform, affordable pricing and excellent customer service, I can only recommend you need to talk to the Ringba team asap. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

We use Ringba to attribute paid search and social campaigns to call conversions for our clients. We’re also able to improve the quality of calls by weeding out junk calls and prequalifying them with IVRs. Our clients love having the ability to login to their account, view their reports and listen to their calls too! Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

8/19/2020

"The Tesla of call tracking platforms"

5/5

What do you like best about Ringba?

By far the most impressive features in Ringba are the real-time ping tree and the ability to enrich incoming calls with 3rd party data. This allows us to provide a higher quality AND higher valued call to our clients. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Overall, I have no complaints. The system is great and the team behind it is by far the most hands on I've ever seen. Review collected by and hosted on G2.com.

Recommendations to others considering Ringba:

There really isn't any other company that's close to where Ringba .

Plus, the support you get when using Ringba is unparalleled and you'll NEVER be ignored. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Problems: with other systems we've used, we could not take advantage of dynamic payouts from clients, i.e. getting more for the same call.

Benefits: we can easily accomplish this with our new dynamic clients, and we can also use this feature to SELL TO more clients. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/2/2020

"Ringba is Incredible and their Team is Amazing"

5/5

What do you like best about Ringba?

It's hard not to like the fact that with Ringba we're paying less for even more features.

Honorable mentions: the amazing and caring support and sales teams Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Tough to say since it's been a very positive experience thus far.

Dare I say; 100% satisfied? Really, Ringba rocks. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

I thought we were at peak efficiency before, but once we ported into Ringba things took a turn for the even more efficient. We were really just looking to save a bit on our monthly statement while finding a solution with more than an ideal payment structure or terms.

We switched to Ringba and it turns out we got to save that money, but also uncovered new resources and chances to expand business along the way. Review collected by and hosted on G2.com.