MK

Mitchell Piers K.

National Account Executive

Mid-Market (51-1000 emp.)

2/15/2019

"Ring.Io is efficient and foolproof"

5/5

What do you like best about Ring.io?

the program works without hiccups 99.9% of the time. The .01% of calls that experience a hiccup can be quickly mitigated via the aptly named "magic-fixer" button which serves as exactly that. The ability to "bluff" dial-out numbers is exceedingly useful as is the automatic "ring-local" call option. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

sometimes I feel as though it doesn't always display inbound calls, especially when already interacting with a live call. my desk phone should be the device indicating the inbound, yes, though an indication of inbound while on a call would be an excellent addition. Review collected by and hosted on G2.com.

Recommendations to others considering Ring.io:

If you primarily operate by means out outbound calls, this is a fantastic tool for organization and call recording purposes. The recordings are clear, in full, and very rarely cut short or otherwise have issues. Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

work-flow is easy as can be Review collected by and hosted on G2.com.

CV

Cheryl V.

Director of Marketing

Human Resources

Small-Business (50 or fewer emp.)

3/29/2019

"Great with Zoho CRM!"

5/5

What do you like best about Ring.io?

It works well with Zoho CRM and the implementation time took us less than a day. It's simple, straight forward, and easy to train on. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

It's a little buggy when recording calls but not a deal breaker! Review collected by and hosted on G2.com.

Recommendations to others considering Ring.io:

If you use Zoho CRM and are looking for a power dialer, take my advice, use Ring.io first and save yourself a lot of frustration. Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

We have had a tough time finding a power dialer that integrates easily with Zoho CRM. Ring.io is by FAR the best solution we have tried. We were up and running in less than a day. Review collected by and hosted on G2.com.

RW

Rod W.

Singer/Songwriter/RecordingArtist/Performer

Hospitality

Small-Business (50 or fewer emp.)

11/30/2018

"Amazing Support and Software"

5/5

What do you like best about Ring.io?

Ring.io has been our chosen platform for recording calls and working within our CRM for the last 5 years. We love it for many reasons. 1. Easy 2. User interface 3. great supoprt Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

I wish they had a mobile application. Once they have that completed they will be 100% effective. It is imperative for us to record each booking to prevent errors and for training. Ringio is the best application

I have found yet that merges with our CRM and makes it easy to go back and listen to the sound file. Bravo ! Review collected by and hosted on G2.com.

Recommendations to others considering Ring.io:

Once your using it you will never switch to anyone else. Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

We are a hotel booking company and we need accuracy for bookings and we use it to train new hires. Ring.io also has launched a SMS platform and it working great.. We are now sending itinerary numbers to our clients cell phones and getting responses within our CRM. That in itself it a great feature. Review collected by and hosted on G2.com.

JF

Jonathan F.

Sr Director of Sales Operations

Computer Software

Mid-Market (51-1000 emp.)

11/15/2018

"Smoothest dialer deployment of my career"

5/5

What do you like best about Ring.io?

The Salesforce integration is superb. Made it supereasy to log calls exactly how my team wanted them. Dashboards on calling activities worked like a charm. Reps love the softphone and calling from their computers. The addition of SMS gives reps one more kind of touchpoint. Love getting local presence connect rates right in my SF reports. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

There's nothing major (hence the 10/10). I'd like to see them support conference calling in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Ring.io:

Consider buying quality USB headsets for team and ditching your office phone system. Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

We have a 35 person sales prospecting team that has significant call workloads. We were unhappy with InsideSales because their platform was buggy for us, and there were days when the sales floor was quiet because of downtime. The other vendors we talked to had long deployment cycles, and they were not as quick to customize. We were able to roll out the new calling system in one week and sales mgmt is happy. Review collected by and hosted on G2.com.

ZC

Zack C.

Sales Director

Small-Business (50 or fewer emp.)

4/9/2018

"Great Customer Service and Communication. "

4/5

What do you like best about Ring.io?

I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports! Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Sometimes there were a few bugs in the number dial function, but the team was quick to get on it. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/20/2018

"Sales Executive Experience"

5/5

What do you like best about Ring.io?

being able to help hide my number when reaching potential clients Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

nothing to dislike so far as we are in a free trial at the moment Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/8/2018

"Ring.io had a good idea but failed to execulte"

1.5/5

What do you like best about Ring.io?

The app is very simple to use and the google chrome extension is nice Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

RELIABILTY! Ring.io is down all the time and often misses recorded calls/ double dials Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

4/5/2018

"It does the job"

3/5

What do you like best about Ring.io?

I like being able to listen to voicemails from the app as well as redialing missed calls Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

not very user friendly or very intuitive. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/28/2017

"Great price!"

5/5

What do you like best about Ring.io?

It integrates very well and quickly with ZoHo CRM. It is a great price for a smaller shop like us. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

The reporting is very robust but then again it meets our needs with great features like recorded calls and local dialing. Review collected by and hosted on G2.com.

UI

Verified User in Internet

Small-Business (50 or fewer emp.)

10/18/2016

"Good phone system when all is working "

3.5/5

What do you like best about Ring.io?

Being able to toggle on and off the app. Google chrome plug in for copy and pasting the number Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Over the course of using Ringio I've had some lost calls and dropped calls. Review collected by and hosted on G2.com.