It works, period. It is reliable and the few times I may have had minor issues, their customer service addressed my issues promptly and completely. They really seem to care about their customers. Review collected by and hosted on G2.com.

I really can't think of anything, but f I have to choose something to fulfill the minimum character requirement of this section, I would have to say the interface of their customer portal should be updated. Review collected by and hosted on G2.com.

The features promised are great and appealing.... but the lack of uptime and usability make it not worth the time. The mobile app sounded cool but now I'm scared to try it lol. Review collected by and hosted on G2.com.

They claim a 99% uptime guarantee, but when I experienced anything less than that, the guarantee was never honored. The customer service reps blamed me for their issues. Review collected by and hosted on G2.com.

Calls being recorded and good customer support Review collected by and hosted on G2.com.

Wish there was an option to transcribe calls Review collected by and hosted on G2.com.

It's not complicated and very easy to use. Review collected by and hosted on G2.com.

I can't think of any everything about it is great! Review collected by and hosted on G2.com.

The fact that this product is the single most amazing thing that has ever been invented should say alot! Literally have everything I need in the palm of my hand. Super fast and easy to use. Learning it is a breeze as well! Review collected by and hosted on G2.com.

There is not that makes my work life difficult with this, just that if you are not using it for 30 min, it will log you out. I am not sure if it is in the settings, but I am sure it is an easy fix. Review collected by and hosted on G2.com.

We are big fans of the ease of use, reliability, and cost of Ring.io. Configuring IVRs is a simple process. It is also very easy to add users and account numbers. The built in reporting metrics provide a lot of useful info, and there are several great tools for call center supervisors to monitor Quality of Service.The softphone is a Chrome extenion which makes deployment to users an easy process, and the customer service is honestly one of the best I've encountered. Review collected by and hosted on G2.com.

There are no operational drawbacks that we have encountered using Ring.io for our business. There are some instances where we wish we had more access to the raw call log data, but that is because we are insane about custom reports. The only other item on our wish list is a mobile app. Review collected by and hosted on G2.com.

Recognizing phone number on your screen and be able to call from your computer are number one Review collected by and hosted on G2.com.

There is really nothing I dont like about this company. Maybe be able to do text campaign Review collected by and hosted on G2.com.

Has all the features I need to dial through the day. Would definitely recommend. Review collected by and hosted on G2.com.

Every so often I have to reinstall but not too diruptive Review collected by and hosted on G2.com.

It's easy to use and reliable for making calls during the day Review collected by and hosted on G2.com.

Sometimes the dial count would reset itself but when I reached out to Ring.io they resolved it quickly. Review collected by and hosted on G2.com.

The ability to see the productivity of remote sales reps Review collected by and hosted on G2.com.

We have had the program a couple of weeks so far, at this point, we don't have any complaints. Review collected by and hosted on G2.com.