Ability to auto send vm + sms + email all in a click of a button Review collected by and hosted on G2.com.
There is no ability to sequence for a call list Review collected by and hosted on G2.com.
I love that I can click on a phone Icon and it starts making the call without me having to dial the number. It saves time and is easy to use. The layout of the interface is simple and easy to navigate. Review collected by and hosted on G2.com.
The way I use the phone Icon I also try to use with the message icon. The problem is when you click the message icon it will only text the first number displayed. I have actually called the customer service and let them know about this issue. Hopefully it will be resolved soon. Review collected by and hosted on G2.com.
very helpful esp taking notes and from pipedrive to ring IO calling system is very convenient Review collected by and hosted on G2.com.
you should add other CRM connected to ring IO i mean where we can save notes not only in pipedrive Review collected by and hosted on G2.com.
Easy to navigate/simplicity of directions Review collected by and hosted on G2.com.
When it popoup when you are not using it. Review collected by and hosted on G2.com.
They are not full of red tape and rules, but they instead listen and do their best to help. They are flexible and eager to find solutions. Review collected by and hosted on G2.com.
Nothing that I can think of. The only criticism would be the aesthetics of the product, but as everyone knows this is the least of your concerns as a business owner. You want function and it is clear they pick function over aesthetic and that is why their product rocks! Review collected by and hosted on G2.com.
Irena was helpful when we had to deal with the constant glitchyness Review collected by and hosted on G2.com.
Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regarding processes for using their software. The question was when would we be able to deploy the voicemail drop, the CEO said once the voice mail begins you can deploy the voicemail drop (avoiding having to wait all the way through to the end of the voicemail and beep before deploying).
Turns out he was wrong, and after months of using ring.io and spending hundreds of thousands of dollars on marketing, we were made aware that only half of our voicemail would be recorded because we did not wait until the beep. The fact is the software is glitchy, we consistently had problems, and when we asked for a refund (of our fees, not our lost marketing spend) due to the CEO making such a huge mistake, we were offered $150.
Take your business somewhere else, I promise this is not a software partner you want. Review collected by and hosted on G2.com.
Hi David, thanks for submitting a review of Ring.io even if bad. I (Sam, not Stan) am the CEO of Ring.io. I want to start by apologizing for the experience you had with us. We've done a lot of soul searching in the last few weeks about where we went wrong.
1) We were not sufficiently clear about our Voicemail Drop technology. For the record, when you signed up we did not have Automatic Voicemail Detection and now (May 2023) we do. That's the piece that allows our platform to automatically detect the voicemail beep and allows reps to "fire and forget" voicemails. Perhaps your team asked and we failed to provide a clear explanation of how it works, and we then also failed to train your team on the proper procedure to drop a voicemail.
2) When you reached out to us upset about the lost money that this misunderstanding created, our team became defensive (because they felt accused) and instead of understanding the disruption that the situation created, they offered you a small credit, which you took as an insult, something that was not meant but nevertheless was delivered.
We are a small company of 12 people who are trying very hard to provide the best possible product and the best possible experience, and in your case we failed, so we deserve this bad review. I personally wish you better luck with another vendor and would love to, in time, earn another chance to win your business.
Sam Aparicio
CEO, Ring.io
sam@ring.io
I have been using Ring.io for the last several years. I am very much happy with their service. Review collected by and hosted on G2.com.
If they can increase their customer service reply time, that will be great. Review collected by and hosted on G2.com.
Easy to use, and it's connect to your web browser so it's super easy to IMMEDIATELY dial any number. If time is of the essence, then using Ring.io will definately save you time, money and energy. Also, the intergration with Zoho CRM is amazing! And, the capability to do video calls during a call is mind blowing! Best value on the market, by far! Review collected by and hosted on G2.com.
Honestly, nothing as of yet. I use the platform for dailing sessions and one off calls. I haven't found a "I dislike" this about Ring.io, yet. Review collected by and hosted on G2.com.
The software/service is excellent. For someone aiming to do high volume calling in the most efficient and easiest fashion, Ring.io is the best. Review collected by and hosted on G2.com.
I have yet to find something I dislike. It's a solid service. Review collected by and hosted on G2.com.
Simple integration and prompts. Works excellent with pipedrive for documenting calls and keeping track Review collected by and hosted on G2.com.
Being able to text from a mobile app would be very convenient and a nice add on in the future Review collected by and hosted on G2.com.