--- title: Ring.io Reviews meta\_title: 'Ring.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how Ring.io works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 62 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Ring.io Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Ring.io, making high volume calling and note-taking efficient and seamless. [(16 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847404&qs=pros-and-cons#reviews) Users find the **helpful admin tools** of Ring.io invaluable for efficient management and improved sales performance. [(9 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847259&qs=pros-and-cons#reviews) Users praise **easy integrations** with CRM, enhancing usability and streamlining caller management from any device. [(8 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847242&qs=pros-and-cons#reviews) Users value the **seamless CRM integration** of Ring.io, enhancing monitoring and follow-up capabilities effortlessly. [(7 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848659&qs=pros-and-cons#reviews) Users value the **seamless CRM integration** of Ring.io, enhancing their workflow and caller management efficiency. [(7 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848574&qs=pros-and-cons#reviews) Users experience occasional **call issues** with glitches in the web phone app and live monitor, though fixes are prompt. [(7 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847747&qs=pros-and-cons#reviews) Users are disappointed by the **missing features** like text messaging and call transcription options in Ring.io. [(6 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847319&qs=pros-and-cons#reviews) Users experience occasional **software bugs** in Ring.io, particularly with the web app and power dialer features. [(5 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848020&qs=pros-and-cons#reviews) Users experience **glitches in chat functionality** and issues with sending/receiving photos and messages on Ring.io. [(4 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848868&qs=pros-and-cons#reviews) Users experience **glitches and limited messaging options** on the Ring.io app, impacting their overall functionality. [(3 mentions)](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848196&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Ring.io ##### 1. Ease of Use Users love the **ease of use** of Ring.io, making high volume calling and note-taking efficient and seamless. [ See 16 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847404&qs=pros-and-cons#reviews) See Related User Reviews KS kyle s. Mid-Market (51-1000 emp.) 5.0/5 "Ring.io Experience" What do you like about Ring.io? Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 ![Karrie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karrie C.") KC Karrie C. Small-Business (50 or fewer emp.) 5.0/5 "Simplify calling for your SDRs" What do you like about Ring.io? It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can ##### 2. Helpful Users find the **helpful admin tools** of Ring.io invaluable for efficient management and improved sales performance. [ See 9 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847259&qs=pros-and-cons#reviews) See Related User Reviews KS kyle s. Mid-Market (51-1000 emp.) 5.0/5 "Ring.io Experience" What do you like about Ring.io? Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 ![Dylan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan N.") DN Dylan N. Mid-Market (51-1000 emp.) 5.0/5 "i love Ring.Io for all my sales calls" What do you like about Ring.io? Ring local is my favorite feature. To be able to always have a new and changing number. Helps me get more prospects on the line to get more sales. ##### 3. Easy Integrations Users praise **easy integrations** with CRM, enhancing usability and streamlining caller management from any device. [ See 8 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847242&qs=pros-and-cons#reviews) See Related User Reviews KS kyle s. Mid-Market (51-1000 emp.) 5.0/5 "Ring.io Experience" What do you like about Ring.io? Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 ![Karrie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karrie C.") KC Karrie C. Small-Business (50 or fewer emp.) 5.0/5 "Simplify calling for your SDRs" What do you like about Ring.io? It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can ##### 4. CRM Integration Users value the **seamless CRM integration** of Ring.io, enhancing monitoring and follow-up capabilities effortlessly. [ See 7 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848659&qs=pros-and-cons#reviews) See Related User Reviews KS kyle s. Mid-Market (51-1000 emp.) 5.0/5 "Ring.io Experience" What do you like about Ring.io? Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 ![Karrie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karrie C.") KC Karrie C. Small-Business (50 or fewer emp.) 5.0/5 "Simplify calling for your SDRs" What do you like about Ring.io? It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can ##### 5. Integrations Users value the **seamless CRM integration** of Ring.io, enhancing their workflow and caller management efficiency. [ See 7 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848574&qs=pros-and-cons#reviews) See Related User Reviews KS kyle s. Mid-Market (51-1000 emp.) 5.0/5 "Ring.io Experience" What do you like about Ring.io? Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 ![Karrie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karrie C.") KC Karrie C. Small-Business (50 or fewer emp.) 5.0/5 "Simplify calling for your SDRs" What do you like about Ring.io? It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can ### 5 Cons or Disadvantages of Ring.io ##### 1. Call Issues Users experience occasional **call issues** with glitches in the web phone app and live monitor, though fixes are prompt. [ See 7 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847747&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "great customer service" What do you dislike about Ring.io? sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed AA Amir A. Enterprise (\> 1000 emp.) 5.0/5 "Amazingly smooth and reliable" What do you dislike about Ring.io? Sometimes there are glitches when texting or calling people. ##### 2. Missing Features Users are disappointed by the **missing features** like text messaging and call transcription options in Ring.io. [ See 6 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1847319&qs=pros-and-cons#reviews) See Related User Reviews ![Mervin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mervin S.") MS Mervin S. Small-Business (50 or fewer emp.) 5.0/5 "awesome" What do you dislike about Ring.io? you should add other CRM connected to ring IO i mean where we can save notes not only in pipedrive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Ring.I.O is reliable and easy to use. Great customer support if necessary to call." What do you dislike about Ring.io? I dont have much to say for What I dont like, The only thing I can think of is there is no option to text or recieve photos on the app while using on ##### 3. Software Bugs Users experience occasional **software bugs** in Ring.io, particularly with the web app and power dialer features. [ See 5 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848020&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "great customer service" What do you dislike about Ring.io? sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed AA Amir A. Enterprise (\> 1000 emp.) 5.0/5 "Amazingly smooth and reliable" What do you dislike about Ring.io? Sometimes there are glitches when texting or calling people. ##### 4. Chat Functionality Issues Users experience **glitches in chat functionality** and issues with sending/receiving photos and messages on Ring.io. [ See 4 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848868&qs=pros-and-cons#reviews) See Related User Reviews AA Amir A. Enterprise (\> 1000 emp.) 5.0/5 "Amazingly smooth and reliable" What do you dislike about Ring.io? Sometimes there are glitches when texting or calling people. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Ring.I.O is reliable and easy to use. Great customer support if necessary to call." What do you dislike about Ring.io? I dont have much to say for What I dont like, The only thing I can think of is there is no option to text or recieve photos on the app while using on ##### 5. App Functionality Users experience **glitches and limited messaging options** on the Ring.io app, impacting their overall functionality. [ See 3 mentions ](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bsentiment_snippet%5D=1848196&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "great customer service" What do you dislike about Ring.io? sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Ring.I.O is reliable and easy to use. Great customer support if necessary to call." What do you dislike about Ring.io? I dont have much to say for What I dont like, The only thing I can think of is there is no option to text or recieve photos on the app while using on ## Top-Rated Alternatives [ ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") Aircall 4.4/5(1,641) ](https://www.g2.com/products/aircall/reviews) [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/ring-io-ring-io/competitors/alternatives) ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Disability Insurance Specialist | Life Insurance Broker Insurance Small-Business (50 or fewer emp.) 3/16/2023 "Great service and customer service" 5/5 What do you like best about Ring.io? It works, period. It is reliable and the few times I may have had minor issues, their customer service addressed my issues promptly and completely. They really seem to care about their customers. Review collected by and hosted on G2.com. What do you dislike about Ring.io? I really can't think of anything, but f I have to choose something to fulfill the minimum character requirement of this section, I would have to say the interface of their customer portal should be updated. Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Makes it easy to track call history Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daniel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel M.") DM Daniel M. CEO Small-Business (50 or fewer emp.) 9/27/2022 "Poor customer service who blames the user for service downtime." 0/5 What do you like best about Ring.io? The features promised are great and appealing.... but the lack of uptime and usability make it not worth the time. The mobile app sounded cool but now I'm scared to try it lol. Review collected by and hosted on G2.com. What do you dislike about Ring.io? They claim a 99% uptime guarantee, but when I experienced anything less than that, the guarantee was never honored. The customer service reps blamed me for their issues. Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? At the moment, if they can make good on their promises, they'd be a great sales phone system. Review collected by and hosted on G2.com. Show More Response from Iryna Koshelieva of Ring.io [Editedit](https://www.g2.com/survey_responses/ring-io-review-7143461/official_response/edit) Hi Daniel, we are sorry you had a negative experience using Ring.io. Our provider's issues caused the downtime you refer to; unfortunately, we could only reactively respond at that time. Since then, we've implemented an upgrade that helps Ring.io stay up even when our provider experiences troubles. Please check our downtime stats here -\> https://status.ring.io/. Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 4/26/2023 "Great customer service" 5/5 What do you like best about Ring.io? Calls being recorded and good customer support Review collected by and hosted on G2.com. What do you dislike about Ring.io? Wish there was an option to transcribe calls Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Helps with quality assurance Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/10/2022 "Its easy to use" 5/5 What do you like best about Ring.io? It's not complicated and very easy to use. Review collected by and hosted on G2.com. What do you dislike about Ring.io? I can't think of any everything about it is great! Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? It a great solution for making calls and choosing a number I wanted to use easily, I can receive inbound calls using numbers that are saved on the dialer and shows me so much detailed information on outgoing and inbound calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 12/24/2021 "Amazing Fast Paced Product" 5/5 What do you like best about Ring.io? The fact that this product is the single most amazing thing that has ever been invented should say alot! Literally have everything I need in the palm of my hand. Super fast and easy to use. Learning it is a breeze as well! Review collected by and hosted on G2.com. What do you dislike about Ring.io? There is not that makes my work life difficult with this, just that if you are not using it for 30 min, it will log you out. I am not sure if it is in the settings, but I am sure it is an easy fix. Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? The problem that are being solved hen using this product is the flipping through different programs looking for information we might need. I don't need to flip between tabs anymore. I have it all in one spot, and it is fantastic. Review collected by and hosted on G2.com. Show More 1/12/2022 Validated ReviewerIncentivizedSource: G2 invite CT Chase T. Small-Business (50 or fewer emp.) 11/2/2020 "Excellent call center functionality and value" 4.5/5 What do you like best about Ring.io? We are big fans of the ease of use, reliability, and cost of Ring.io. Configuring IVRs is a simple process. It is also very easy to add users and account numbers. The built in reporting metrics provide a lot of useful info, and there are several great tools for call center supervisors to monitor Quality of Service.The softphone is a Chrome extenion which makes deployment to users an easy process, and the customer service is honestly one of the best I've encountered. Review collected by and hosted on G2.com. What do you dislike about Ring.io? There are no operational drawbacks that we have encountered using Ring.io for our business. There are some instances where we wish we had more access to the raw call log data, but that is because we are insane about custom reports. The only other item on our wish list is a mobile app. Review collected by and hosted on G2.com. Recommendations to others considering Ring.io: We strongly recommend Ring.io for small and medium-size call center operations. The cost-benefit ratio is unmatched. Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? We use Ring.io to deploy call centers for projects of various lengths. It allows us to quickly spin up numbers, configure new users, and get folks working. We create departments to handle different language prefences and have various IVR options available to us to reduce call center agent load. We have been able to bring the Call Center aspect of our business model almost entirely in house as a result. Which saves our clients money, and allows us to provide them with more custom solutions more quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 8/2/2021 "Great phone service" 5/5 What do you like best about Ring.io? Recognizing phone number on your screen and be able to call from your computer are number one Review collected by and hosted on G2.com. What do you dislike about Ring.io? There is really nothing I dont like about this company. Maybe be able to do text campaign Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Intergation with our system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Small-Business (50 or fewer emp.) 9/13/2021 "Great option" 4.5/5 What do you like best about Ring.io? Has all the features I need to dial through the day. Would definitely recommend. Review collected by and hosted on G2.com. What do you dislike about Ring.io? Every so often I have to reinstall but not too diruptive Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Creating a better flow with business dev Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/30/2020 "Easy to use dialer" 5/5 What do you like best about Ring.io? It's easy to use and reliable for making calls during the day Review collected by and hosted on G2.com. What do you dislike about Ring.io? Sometimes the dial count would reset itself but when I reached out to Ring.io they resolved it quickly. Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Efficiently dialing to prospects, and integrates with our CRM so it's great Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gerard B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerard B.") GB Gerard B. CEO Small-Business (50 or fewer emp.) 9/13/2019 "Couldn't live without it!" 5/5 What do you like best about Ring.io? The ability to see the productivity of remote sales reps Review collected by and hosted on G2.com. What do you dislike about Ring.io? We have had the program a couple of weeks so far, at this point, we don't have any complaints. Review collected by and hosted on G2.com. Recommendations to others considering Ring.io: Buy it now! Review collected by and hosted on G2.com. What problems is Ring.io solving and how is that benefiting you? Understanding in th real tim the productvity of remote sales reps Review collected by and hosted on G2.com. 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