---
title: Ring.io Reviews
meta_title: 'Ring.io Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 62 reviews by the users' company size, role or industry to
  find out how Ring.io works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 62
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Ring.io Reviews
**Vendor:** Ring.io  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 62
## About Ring.io
Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.



## Ring.io Pros & Cons
**What users like:**

- Users love the **ease of use** of Ring.io, making high volume calling and note-taking efficient and seamless. (16 reviews)
- Users find the **helpful admin tools** of Ring.io invaluable for efficient management and improved sales performance. (9 reviews)
- Users praise **easy integrations** with CRM, enhancing usability and streamlining caller management from any device. (8 reviews)
- Users value the **seamless CRM integration** of Ring.io, enhancing monitoring and follow-up capabilities effortlessly. (7 reviews)
- Users value the **seamless CRM integration** of Ring.io, enhancing their workflow and caller management efficiency. (7 reviews)
- Users love the **simple integration** of Ring.io, making their workflow seamless and efficient with no complications. (7 reviews)
- Users appreciate the **fast customer support** from Ring.io, greatly enhancing their overall experience and satisfaction. (6 reviews)
- Users praise the **automated dialing system** of Ring.io, enhancing productivity and streamlining communication effortlessly. (6 reviews)
- Calling Services (5 reviews)
- Call Recording (5 reviews)

**What users dislike:**

- Users experience occasional **call issues** with glitches in the web phone app and live monitor, though fixes are prompt. (7 reviews)
- Users are disappointed by the **missing features** like text messaging and call transcription options in Ring.io. (6 reviews)
- Users experience occasional **software bugs** in Ring.io, particularly with the web app and power dialer features. (5 reviews)
- Users experience **glitches in chat functionality** and issues with sending/receiving photos and messages on Ring.io. (4 reviews)
- Users experience **glitches and limited messaging options** on the Ring.io app, impacting their overall functionality. (3 reviews)
- Dialer Issues (3 reviews)
- Dialer Limitations (3 reviews)
- Users find the service **expensive** , with costs higher than expected for the features provided. (3 reviews)
- Mobile App Issues (3 reviews)
- Users report occasional **software glitches** during calls and messaging, but support resolves them swiftly. (3 reviews)

## Ring.io Reviews
  ### 1. Dont walk, Run... AWAY!

**Rating:** 0.0/5.0 stars

**Reviewed by:** David M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2023

**What do you like best about Ring.io?**

Irena was helpful when we had to deal with the constant glitchyness

**What do you dislike about Ring.io?**

Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regarding processes for using their software. The question was when would we be able to deploy the voicemail drop, the CEO said once the voice mail begins you can deploy the voicemail drop (avoiding having to wait all the way through to the end of the voicemail and beep before deploying).

Turns out he was wrong, and after months of using ring.io and spending hundreds of thousands of dollars on marketing, we were made aware that only half of our voicemail would be recorded because we did not wait until the beep. The fact is the software is glitchy, we consistently had problems, and when we asked for a refund (of our fees, not our lost marketing spend) due to the CEO making such a huge mistake, we were offered $150.

Take your business somewhere else, I promise this is not a software partner you want.

**What problems is Ring.io solving and how is that benefiting you?**

It didnt solve problems, it created them.... along with a tremendous amount of lost revenue.

**Official Response from Sam Aparicio:**

> Hi David, thanks for submitting a review of Ring.io even if bad. I (Sam, not Stan) am the CEO of Ring.io. I want to start by apologizing for the experience you had with us. We've done a lot of soul searching in the last few weeks about where we went wrong. 

1) We were not sufficiently clear about our Voicemail Drop technology. For the record, when you signed up we did not have Automatic Voicemail Detection and now (May 2023) we do. That's the piece that allows our platform to automatically detect the voicemail beep and allows reps to "fire and forget" voicemails. Perhaps your team asked and we failed to provide a clear explanation of how it works, and we then also failed to train your team on the proper procedure to drop a voicemail. 

2) When you reached out to us upset about the lost money that this misunderstanding created, our team became defensive (because they felt accused) and instead of understanding the disruption that the situation created, they offered you a small credit, which you took as an insult, something that was not meant but nevertheless was delivered.

We are a small company of 12 people who are trying very hard to provide the best possible product and the best possible experience, and in your case we failed, so we deserve this bad review. I personally wish you better luck with another vendor and would love to, in time, earn another chance to win your business.

Sam Aparicio
CEO, Ring.io
sam@ring.io

  ### 2. Poor customer service who blames the user for service downtime.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Daniel M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Ring.io?**

The features promised are great and appealing.... but the lack of uptime and usability make it not worth the time. The mobile app sounded cool but now I'm scared to try it lol.

**What do you dislike about Ring.io?**

They claim a 99% uptime guarantee, but when I experienced anything less than that, the guarantee was never honored. The customer service reps blamed me for their issues.

**What problems is Ring.io solving and how is that benefiting you?**

At the moment, if they can make good on their promises, they'd be a great sales phone system.

**Official Response from Iryna Koshelieva:**

> Hi Daniel, we are sorry you had a negative experience using Ring.io.
Our provider's issues caused the downtime you refer to; unfortunately, we could only reactively respond at that time.
Since then, we've implemented an upgrade that helps Ring.io stay up even when our provider experiences troubles.
Please check our downtime stats here -> https://status.ring.io/.
 


## Ring.io Discussions
  - [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) - 2 comments

- [View Ring.io pricing details and edition comparison](https://www.g2.com/products/ring-io-ring-io/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A25%3A03+-0500&secure%5Bsession_id%5D=c30cd886-eb65-4327-b060-f78d3949c904&secure%5Btoken%5D=c1125eeab08af585d6555149f4301b069a3986825e59372a19a314c3f93195a9&format=llm_user)
## Ring.io Integrations
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

## Ring.io Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records
- Business Process Automation
- Performance Management
- Calendar Management
- Sales Pipeline Management
- Communication Management
- Campaign Management

**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Channels**
- Voice
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Analytics**
- Open Rates
- Link Activity

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 
- Real-Time Data
- Live Chat
- Call Scheduling

**Functions**
- Call Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data
- Contact Management

**Customizations**
- Email Platform Integration
- Email Scheduling
- Real-Time Notifications
- Templates
- Third-Party Integrations

**Personalization**
- Custom Reports
- Dashboards
- Goal Setting/Tracking
- Sales Reports
- Incentive Management

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**AI and Automation**
- Lead Prioritization
- Lead Scoring

**Generative AI**
- Generative AI

**Additional Functionality**
- Contact Management
- Email Marketing
- Drag & Drop
- Drip Campaigns
- Workflow Management
- Customizable Fields
- Monitoring
- CRM
- Team Management
- Click Tracking
- Subscription Management
- Activity Dashboard
- API
- Location Tracking
- Customer Segmentation
- Geolocation
- Customizable Branding
- Activity Tracking
- Data Import/Export
- Mailing List Management
- Campaign Management
- Email Management
- Audience Targeting
- Reporting/Analytics
- AI Copilot
- Email Distribution
- Email Reminders
- Autoresponders
- Engagement Tracking
- Event Triggered Actions

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking
- AI/Machine Learning

**Administrative**
- Third-Party Integrations
- Behavior Monitoring

**SMS Platform**
- Reporting
- Marketing Automation
- Short Codes
- API Integration
- QR Codes

**Generative AI**
- Generative AI
- Lead Generation

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Computer Telephony Integration

**Additional Functionality**
- Generative AI
- Gamification
- Real-Time Updates
- Employee Reward Programs
- Employee Management
- Ongoing Performance Tracking
- Benchmarking
- Commission Management
- For Sales Teams/Organizations
- Performance Metrics
- Sales Planning
- Single Sign On
- Performance Management
- Forecasting
- Quota Planning
- Accounting
- Workflow Management
- Compliance Management
- User Management
- Rewards Points
- Organizational Charting
- AI Copilot
- Access Controls/Permissions
- Customizable Branding
- Milestone Tracking
- Territory Management
- Performance Appraisal
- Calendar Management
- Alerts/Notifications
- Sales Onboarding & Training
- Employee Recognition
- Reporting/Analytics
- Ratings/Reviews
- API
- Feedback Management
- Training Management
- Goal Management
- Assignment Management
- Lead Scoring
- Search/Filter
- Electronic Signature
- Collaboration Tools
- Kanban Board
- Email Management
- Commenting/Notes
- Data Import/Export
- Prospecting Tools
- Interaction Tracking
- Product Catalog
- Live Chat
- Sales Pipeline Management
- Appointment Scheduling
- Email Templates
- Event Triggered Actions
- Transfers/Routing
- Activity/News Feed
- Lead Management
- Revenue Management
- Document Management
- Task Management
- File Sharing
- Mobile Access
- Reminders
- Mobile App
- Call Logging
- Workflow Automation

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Strategic Planning

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis
- Call Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Text to Speech

**Additional Functionality**
- AI Copilot
- Activity Tracking
- Call Routing
- Call Scripting
- Contact Management
- Power Dialer
- Preview Dialer
- Auto-Dialer
- Call Tracking
- Real-Time Reporting
- Customer Database
- Lead Management
- Predictive Dialer
- Call Center Management
- Integrations Management
- Activity Dashboard
- Automatic Call Distribution
- Campaign Management
- Generative AI
- Interaction Tracking
- Caller ID
- Call Transfer
- Call Disposition
- Voice Mail
- Chat/Messaging
- Automatic Outbound Dialer
- Call Reporting
- API
- Contact Database
- Lead Capture
- CRM
- Call List Management
- Progressive Dialer
- Campaign Specific Caller ID
- List Management
- Customizable Fields
- AI/Machine Learning
- Reporting & Statistics
- Multi-Channel Communication
- Alerts/Notifications
- Multi-Campaign
- Workflow Management
- Call Logging
- Lead Distribution
- Queue Management
- Inbound Call Center
- For Sales Teams/Organizations
- Data Security
- Outbound Call Center
- Performance Management
- Compliance Management
- Mobile Access
- Email Management

**Additional Functionality**
- Prospecting Tools
- Reporting/Analytics
- AI Copilot
- Auto-Dialer
- For Sales Teams/Organizations

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

## Top Ring.io Alternatives
  - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,608 reviews)
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