Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"The process is easy to understand"
2.5/5
What do you like best about Rillion?

Clear overviews of where you are in the process for POs. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

I think that you have to click trough to many steps to get to certain things. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion
Edit edit

Thank you for your feedback! We’re glad to hear you appreciate the clear process overviews. We understand your point about the steps and this is something we have in mind as we work to streamline the system. Great to know Rillion is helping you keep all your POs organized!

Linda B.
LB
Linda B.
Mid-Market (51-1000 emp.)
"Stable and super easy to use"
5/5
What do you like best about Rillion?

Rillion has given me 100% control despite large volumes.

Great to be able to flag invoices to keep track.

Easy to set up follow-up rules.

Ability to search for free text in PDFs.

If you want to create order and structure, you should definitely invest in Rillion.

The plus side clearly dominates. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Be able to sort in all columns, especially projects in invoice search. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion
Edit edit

Thank You Linda for you positive feedback and review. We're happy to hear Rillion is giving you full control over large volumes and saving you time with features like invoice flagging and automatic reminders. We appreciate your feedback on sorting columns and will keep it in mind for future updates. Thanks again for sharing!

RM
Rob M.
Head of Property Management
Small-Business (50 or fewer emp.)
"Robust and reliable"
3.5/5
What do you like best about Rillion?

its flexibility and robutness. once youre used it it cis easy to use Review collected by and hosted on G2.com.

What do you dislike about Rillion?

can be at time not very intuitive and a little clunky Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion
Edit edit

Thanks for your review! We’re glad Rillion’s flexibility and reliability stand out for you. We appreciate the feedback on intuitiveness, and we’re working to make it even smoother. Thanks for your feedback.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Great Platform & User Friendly"
5/5
What do you like best about Rillion?

Great program that helps a finance department to be on top of the costs. Very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

You can not change the appearance of the page. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion
Edit edit

Thank you for your feedback! We're glad to hear that Rillion is helping your finance department manage costs effectively. There are a few customization options for how the page can appear. My suggestion is (as I can't identify you and connect you to a customer company) that you as either ask someone with admin rights in Rillion to show you how you can change the layout or simply send an email to customersuccess@rillion.com, they will be happy to help you out.

Thanks again for your nice review of our solution.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Very useful and Helpful!"
5/5
What do you like best about Rillion?

I enjoy the ease of the system and flow system. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

It can be annoying pressing save before adding quote Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A simple system, but comes with limitations"
2/5
What do you like best about Rillion?

When it works, it works. It is possible to adapt the integration slightly to customize it to ones purposes, which is good. And if you do not have too many changes often, it rolls pretty smooth. Easy to use for users who are not too familiar with systems and how they work. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

1. Enforce Okta login has not been made possible in our environment.

2. Being an admin come with very restricted manouverability in the system, even if it is the highest level of acces.

2.1. One cannot be autonomous in updating users/roles by import. This is one of the reasons we cannot levarage the dynamic flow feature - even though we would like to, for example. It is simply too much manual work.

2.2 Okta is not working properly, and we would like to setup an integration to our HR system. However, conecting your own integration has proven difficult, even if it is supposed to be possible. Not a very integration friendly system compared to others in that way.

2.3 You cannot create and extract your own reports from the system, only the pre-built reports/filtering.

3. We have experienced breaks in the integration after updates. For example, if we request an update for a parameter, it is likely that something unrelated in the integration might break. This takes time to investigate and get fixed. Thus, we do not request any changes to the integration lightheartedly, but may instead choose to do some things manually, when an integration could have done it for us.

4. The Customer Support is OK, but not amazing. It can take some time to get a response, and I have had to chase on multiple occassions. You should invest in more support staff. If a ticket is not rated as "Urgent" (even when it isnt) there could be weeks until a response is made. But I have received good assistance at times too.

I am working in Rillion everyday, and it would be nice if the above was respolved, so that we could greater leverage the system. Review collected by and hosted on G2.com.

Response from Victor Rosenhoff of Rillion
Edit edit

Thank you for sharing your experiences and providing feedback. We appreciate your input, and we recommend reaching out to us to address some of the points you mentioned, as they are solvable.

For instance, we can help you enforce the Okta login, and the Admin role is designed to provide full access and maneuverability. We are currently in the process of implementing and launching an update that will enable you to leverage the dynamic flow feature – let's dive deeper into this during a conversation.

Additionally, we encourage you to explore our Analytics tool, where you can access a variety of pre-configured reports providing insights into your AP world but also create your own.

Our support team is expanding, and we have ongoing initiatives to optimize an even faster response time for non-urgent requests. Your feedback is crucial, and we are dedicated to enhancing your day-to-day experience in Rillion for smoother and more valuable outcomes.

Please connect with your direct contact or email us at customersuccess@rillion.com, and we'll dive into the above topics further. We're here to help!

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Intuative and easy to use"
5/5
What do you like best about Rillion?

System is easy to use and navigate without the need for training. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

There could be an improvement in the UI. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Robust P2P system"
3.5/5
What do you like best about Rillion?

Integrate seemlessly into our SAP B1. Has all the functiality we need. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

User interface could be made more intuative. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Senior Financial Manager"
4/5
What do you like best about Rillion?

The segregation of duties in terms of Loading, Submissions, Approval Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Ease of Use in Finding Invoices when search Review collected by and hosted on G2.com.

Manish G.
MG
Manish G.
Tax Senior
Small-Business (50 or fewer emp.)
"Quality Work"
5/5
What do you like best about Rillion?

The process use by rillion to manage accounts payable and invoices are simply great. I am satisfied and will recommend my friends about rillion Review collected by and hosted on G2.com.

What do you dislike about Rillion?

As such nothing I am good and have positives Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion
Edit edit

Thank you Manish for your review! We're happy to hear you're satisfied with our accounts payable and invoice management. It's great to know and read that you're experiencing positive results.