DA
Daniel A.
CEO
Small-Business (50 or fewer emp.)
"Great product and super professional help"
5/5
What do you like best about Rillion?

Rillion has been instrumental for us when it comes to invoice handling/management over the past couple of years, especially since we have grown a lot in complexity over multiple countries and regions. The software feels snappy and fresh and Rillion rolls out continous updates (that are relevant!) very smoothly. Great staff and great support from account managers and customer success. I can really recommend! Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Can't really think of anything that would encourages us to change at the moment. But candy gift baskets are always appreciated :) Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thanks a ton for the great review – and for the candy basket hint! 🍬😄 We'll keep that in mind😉

We're thrilled to hear Rillion is supporting your growth across regions and keeping things smooth and snappy. Thanks for being with us!

GC
Garry C.
Senior Graphic Designer
Mid-Market (51-1000 emp.)
"A rock-solid, reliable purchasing system with a high level of flexibility and customisation"
2.5/5
What do you like best about Rillion?

The flexibility and stability of the software, since Pallette became Rillion, is fantastic. Considering the wealth of options, personell mapping, detail and customisation Rillion offers, the responsiveness is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The search functionality, chiefly the behaviour of asterisks, is confusing and something I can never quite get used to. I would personally rather a filter to use after seeing all requisitions, rather than being met with the search screen initially. The pause in loading between screens is also frustrating; there are possibly too many screens to navigate through where the functions that some screens facilitate could be implemented as drop-downs and / or menus on fewer screens. Deleting and / or cancelling requsitions / requests could also be made simpler. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thank you for sharing your detailed feedback! It’s great to hear that Rillion’s flexibility and stability have positively impacted your purchasing workflows. We're glad that the system's responsiveness and reliability stand out for you.

We appreciate your thoughts on the search functionality, screen navigation, and requisition handling. Your insights are valuable as we continue refining the user experience and ease of use. Thanks for being a part of Rillion’s journey!

Hannah F.
HF
Hannah F.
Content Marketing Manager
Mid-Market (51-1000 emp.)
"Overcomplicated with weird UX"
0.5/5
What do you like best about Rillion?

I can check a box to receive an email when my requisition is approved and also set up automatic receipting, which is helpful and saves me time. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The design of the programme is over complicated and not at all intuitive for a user, many of the fields are cramped into small boxes (i.e comments and documents) and trying to fill them in leaves them barely visible on screen.

The search function is not intuitive, and searching for a vendor can be extremely time consuming if you're not sure which entity it sits under - this could be simplified. I'm sure that many of the technical features are helpful for those on the other side of the system, however for a basic user (creating vendors, raising and receipting requisitions only) I find it frustrating. Review collected by and hosted on G2.com.

Gustav K.
GK
Gustav K.
Commercial Director
Small-Business (50 or fewer emp.)
"Saving loads of time for us"
5/5
What do you like best about Rillion?

That it helps us keep track on all invoices without e-mailing back and forth Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Could have better UX in the flow as the CTA button is really small Review collected by and hosted on G2.com.

Mathias R.
MR
Mathias R.
Product Owner - ERP + CRM
Mid-Market (51-1000 emp.)
"Best invoice software on the Swedish market"
5/5
What do you like best about Rillion?

Rillion is one of the best invoice systems on the market and give great flexibility to adapt it to how your company works to make your handling of invoices efficient, secure and precise. It helps us speed up our handling and makes us avoid late fees and a lot of administrative work. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Changing automatic reference matching and adding/removing roles/users/references can sometimes be tricky since you need to do it in a specific order. It would have been helpful if the system could help you more along the way to make it more userfriendly and faster to make organizational changes. This is a minor problem however, since you do not change things that often. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thank you so much Mathias for your feedback! The headline is a killer :-) !

We love to hear how Rillion has helped streamline your invoice handling and reduce administrative work.

Also appreciate your note about improving the process for managing roles and references. Thanks for being transparent. User experience is a priority for us, and we'll continue to enhance these features. I'll take your feedback back with me to product development. Thank you!

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Rillion - the best EFH system I have worked in"
5/5
What do you like best about Rillion?

I think Rillion is quite easy to use, both as an administrator and as an end user.

I administrate about 550 users and 400 companies on a daily basis as a member of Accounts Payable.

Our team handle about 22 000 invoices per month and give support to end users.

We use the products Invoice and Buyer in integration with 3L/Vitec.

I have worked in Rillion, in some way, for nearly 15 years with some break with other EFH system but always return to that Rillion is the best Review collected by and hosted on G2.com.

What do you dislike about Rillion?

We are waiting for the new "användargränssnitt" since I think it would make Rillion even better.

Cannot remember if working in several windows will be possible, otherwise I think that would be a great feature.

When you work with both invoices and administration it would make it more efficent to be able to have several windoms open. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thank you for sharing such positive and detailed feedback! It’s wonderful to hear that Rillion has been a reliable tool for you over the years and supports your daily workflow so effectively. Thank you for being an Rillion ambassador. Let's hope for the new interface to come soon.

janne s.
JS
janne s.
Automation Specialist
Mid-Market (51-1000 emp.)
"Reliable and easy to use"
5/5
What do you like best about Rillion?

I especially like the Buyer and Contract modules to automate. I also like Analytics and AI. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The design in these modules can look a little old fashion. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thank you for your feedback! We're glad to hear you find Rillion reliable and that you appreciate the Buyer, Contract, Analytics, and AI modules. We also appreciate your input on the design. We continuously work to improve the user experience. Thanks for being a valued user Janne.

DB
Darja B.
Accountant
Small-Business (50 or fewer emp.)
"Great AP Solution for Managing Multiple Companies"
4.5/5
What do you like best about Rillion?

Rillion is a great AP solution for managing multiple companies efficiently. Search function has many parameters and it is easy to export reports and PDF-invoices. It is also simple to track which role the invoices are currently with, as well as when and by whom they were signed at the user level. There are many different possibilities to automate processing of invoices by using flow proposals and account posting proposals. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The level of support varies depending on the ticket; sometimes it is great and fast, while other times it is less helpful and lacks engagement. As a super user managing multiple companies, I am lacking the ability to bulk update certain records (e.g. adding same flow proposal cross all companies or inactivating account in all companies) and also missing the ability to have several sessions opened. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thank you for sharing such valuable feedback! We're happy our AP solution is helping you manage multiple companies with efficiency and automation. We’re grateful for your insights on support consistency and bulk update capabilities. I'll pass it along to our team for future improvements, thank you.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great product for automating invoice approvals"
5/5
What do you like best about Rillion?

Rillion is super easy to use and makes invoice approvals so much faster. It just gets the job done and saves me a lot of time. Our finance team loves it too, I’ve heard them say “I love Rillion, it’s so easy to approve invoices!”. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

I can’t think of anything at the moment. Perhaps a more modern design of the interface? Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

Thanks so much for the kind words! We love hearing that Rillion is saving you time and making life easier for both you and your finance team. That “I love Rillion” quote made our day! 😊 And yes — we’re continuously working on improving the interface, so stay tuned. Thanks for being with us!

Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Rillion"
4.5/5
What do you like best about Rillion?

I particularly like that the program is so user-friendly. We believe that everyone should work with what they are good at, and with Rillion, we can embrace this mindset. Invoice approval doesn't take much time for our users because we have been able to, and continuously work with automating PO matching, workflow, and accounting. The program is easy to navigate and has the necessary features for invoice management. We are satisfied with the purchase order matching, which works excellently in every way, both line matching and total matching. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

At the present, we wish for better tracking of the work in the invoice log that main users put in. Another advantage in the program would also been, if the administration module were more accessible when viewing an invoice. For example, via links or the ability to open a separate view to review the program settings that are available under the administration module. Review collected by and hosted on G2.com.