1. [Home](https://www.g2.com/) 2. ... 3. [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) 4. [Rigor Discussions](https://www.g2.com/products/rigor/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74c29dd011f145a06f916c0b282c8dc6/rigor.png "Product Avatar Image") ](/products/rigor/reviews) [ Rigor ](/products/rigor/reviews) (23)4.7/5 Rigor helps businesses of all sizes enable fast and reliable digital experiences for their end users. With Rigor’s easy-to-use performance monitoring and optimization software, our customers are able to monitor their user’s experience throughout the development lifecycle, communicate trends to stakeholders, and take action to improve performance by leveraging our step-by-step optimization insights. Show More * * * ### 81.0 Nps Score Already have Rigor? ### All Rigor Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments VM Loading... [Venkatasai M.](https://www.g2.com/users/b36aa26b-7c84-4ff1-ad73-a853ed5ac3d0 "Venkatasai M.") • over 6 years ago More Options - [ # Unable to generate optimization report in RIGOR for some applications ](/discussions/24361-unable-to-generate-optimization-report-in-rigor-for-some-applications) Hi Team, I am unable to generate optimization report in RIGOR for some applications. It is throwing "snapshot was cancelled or does not exist" exception. May i know the reason why we are getting this error and how to resolve it. Thanks in advance. [ Unable to generate optimization report ](https://www.g2.com/tags/unable-to-generate-optimization-report)[ Digital Experience Monitoring (DEM) Software ](https://www.g2.com/tags/digital-experience-monitoring-dem-software)[ Application Performance Monitoring (APM) Software ](https://www.g2.com/tags/application-performance-monitoring-apm-software)[ Digital Experience Platforms (DXP) Software ](https://www.g2.com/tags/digital-experience-platforms-dxp-software) * * * \<0\>0\>Upvotes 1 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Rigor+questions+and+get+answers+from+expert+users+in+our+Rigor+Discussions+section.&title=Rigor+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Rigor+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Rigor+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss%0aAsk+Rigor+questions+and+get+answers+from+expert+users+in+our+Rigor+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Rigor+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss%0aAsk+Rigor+questions+and+get+answers+from+expert+users+in+our+Rigor+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/rigor/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/cfad95a0f9c6fedc8235451b1d05eac4/rigor.svg "Product Avatar Image") ### Have you used Rigor before? Answer a few questions to help the Rigor community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frigor%2Fdiscuss%3Fsmall_ask%3Drigor) No ## Top Contributors in Rigor 1 MK Loading... ### [Meagan K.](https://www.g2.com/users/e1890f47-d0a1-474f-9323-7f385aa40caf "Meagan K.") 1 pt