What do you like best?
The ability to support "multi-cloud". RightScale allows us to build applications and deploy them potentially to any cloud vendor, in any cloud region.
What do you dislike?
RightScale in the past year has really lost focus. They used to be laser focused on our business, but since their acquisition by Flexera they lost many key technologists and have lost focus on what is most valuable to us.
Recommendations to others considering the product
Rightscale can be a good solution if you truly do use multiple clouds AND you frequently terminate and redeploy instances. If you actually only use the same cloud or clouds, don't really consider others, and don't frequently redeploy another tool would be better.
What business problems are you solving with the product? What benefits have you realized?
RightScale is a central tool for deploying our cloud application.