Right On Interactive has continually provided us with superior service! They were honest and transparent throughout the sales and onboarding process, and they have played a vital role in helping us achieve record-breaking results with our new email campaigns. Review collected by and hosted on G2.com.

Nothing, they have been great to work with and their software is first class! Review collected by and hosted on G2.com.

The entire staff at Right On Interactive, especially Amanda and Meghan, have been amazing. They offer an incredible level of customer support. They not only help implement our ideas, they are constantly bringing new and innovative ideas of their own to the table for us to consider. I consider Right On Interactive a key partner in our success. Review collected by and hosted on G2.com.

Our experience with Right On Interactive has been nothing but positive. Review collected by and hosted on G2.com.

Right On is great for the ease of use and speed to get started. I was able to setup a new client on Right On in just a few hours. The segmentation tool made it painless to setup multiple distribution and suppression lists using an intuitive UI while allowing our developer to create more complex queries writing SQL statements. The customer support team was extremely helpful and responsive to our needs. Our questions were answered quickly and always offered ideas and solutions to our requests. Review collected by and hosted on G2.com.

I would love to see some improvement with the online help. I have no complaint with the customer support team, but there are times where I like some additional reference materials online when working late into the night. Review collected by and hosted on G2.com.

ROI is very customizable, which is great. This has helped us streamline our processes between internal and external messaging. It integrated with Salesforce after some work, and helped create some fluidity with our other marketing platforms.

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We run a very customized and dynamic email process. It requires up-front training and setup time to get everything in place, and it isn't quite as intuitive as other systems we've used. Fortunate for us they just implemented campaign builder, which helps visualize things. Email Reporting is also limited. Review collected by and hosted on G2.com.

The customer success team is awesome. Whatever you need done, they will support you. ROI understand the customer. ROI is a great option if your company is just starting out in automation or if your company has limited resources. Review collected by and hosted on G2.com.

The solution features is not all the way there. ROI is working on this. They have plenty of customer feedback and ROI is working to address the input. Review collected by and hosted on G2.com.

The flexibility of the program in that it allows you to make very granular data segments. Review collected by and hosted on G2.com.

The only portion of this product that was hard to grasp at the beginning was understanding the functional differences found in Programs, Tactics, Campaigns and Segments. Once those different pieces of the program were understood, creating campaigns using this system was actually quite easy. Also, when you "Save and Run" a Program (all the criteria to send a campaign to all of the contacts you have in your segment), it takes a while to queue up and actually send, something around 10-20 minutes. If you change anything after you click "Save and Run" and just save it again, you'll likely be sending that email to whomever is included in the change you made. Lesson, after running something, don't change anything until you receive confirmation of that campaign being sent. There really isn't anything that I can say I particularly dislike about ROI though. Review collected by and hosted on G2.com.

Of all the automation platforms we deeply investigated, ROI was the most flexible and customizable. This system allowed us to aggregate our data and streamline our processes between four different systems exactly the way we wanted it look. We have some complex data-related business challenges that other platforms couldn't work around when they really dug into it, but ROI system was able to support and (and even improve) any data or process scenario we pitched at them. It integrated seamlessly with our other marketing platforms. Review collected by and hosted on G2.com.

Because this system is so customizable and flexible, it does require some training and setup time to get everything in place, and it may not look as intuitive as other systems. Fortunately their team is very knowledgable and have the expertise needed to get you going and moving forward. Review collected by and hosted on G2.com.

The interface is easy to use and I really like the new 'Campaigns' tab. It helps me to keep things organized. ROI works great for our organization. It can do so much. Review collected by and hosted on G2.com.

There are a couple quirky things here and there but all in all it is a powerful tool. Review collected by and hosted on G2.com.

The software itself peformed well for us with the scoring model being the 'secret sauce". However, while the software was great, it was actually the strength of the team that made the difference for us. The team was creative, flexible, engaged and proactive in helping us solve our issues and recommending enhancements. Review collected by and hosted on G2.com.

We really haven't found much we dislike yet about the system. For the scoring model to be its most effective, it is important for the outcome of the campaign to be well thought out in advance. Review collected by and hosted on G2.com.

Most flexible platform after meeting with other major players in this space. We brought in several disparate data sets in addition to integrating with our CRM system to allow us to perform the segmentation and modeling required. From a budgetary standpoint this was the greatest value that still met all our needs without compromising expertise and support. Review collected by and hosted on G2.com.

It does require minds that understand database structure, it's not a drag and drop. However, that said, it doesn't require one to be an expert due to the partnership mentality of this group. They truly want to help and see your organization succeed. Review collected by and hosted on G2.com.