Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Simple and Effective Phishing Training"
4.5/5
What do you like best about Right-Hand Cybersecurity?

One of the most helpful aspects of Right-Hand Cybersecurity is how easy it is to use, making phishing simulations and security awareness training simple to deploy across the organization. The platform is intuitive and efficient, allowing teams to quickly launch effective campaigns without a steep learning curve. The phishing simulations work well and are realistic, helping employees better recognize and respond to threats. A standout upside is the exceptional support from our account manager, Charlton, who is always responsive, knowledgeable, and genuinely invested in our success. His guidance adds significant value and makes working with Right-Hand even more seamless.

Another major upside is the ease of integration with our user directory. Setting up and syncing employee data was straightforward, with minimal technical effort required. This made it simple to target the right users for specific training or simulations and ensures our campaigns stay up to date as team members join or leave. The smooth integration helps streamline administration and saves time, allowing us to focus more on improving security awareness rather than managing logistics. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

One minor area for improvement is the reporting depth—while the core metrics are clear and accessible, more advanced filtering or drill-down capabilities would be useful for detailed analysis. Additionally, the API is still being built out, so some integrations or custom workflows may be limited for now, though it's clear the platform is actively evolving in this area. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Exceptional Support and a Trusted Security Partner"
5/5
What do you like best about Right-Hand Cybersecurity?

I like the support that Right-Hand provides to our team, whenever we have any problems or questions about anything Charlton and the team are quick to respond and don't drop the case until our problems are solved. They are a great security partner to have and have helped us in a number of occasions for cyber initiatives we run within our organisation. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

There are no things that I dislike about Right-Hand. Review collected by and hosted on G2.com.

Alexis V.
AV
Alexis V.
IT Executive
Mid-Market (51-1000 emp.)
"User friendly tool for security awareness."
5/5
What do you like best about Right-Hand Cybersecurity?

Phishing Simulation and security awareness within the organisation. Very good customer support. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

It would be better if we could have a save option on the custom reports. Review collected by and hosted on G2.com.

CL
Chris L.
Cybersecurity Manager
Mid-Market (51-1000 emp.)
"Exceptional Support from an Outstanding CSM"
5/5
What do you like best about Right-Hand Cybersecurity?

My CSM Sauvik Laha. Hands down one of the best CSMs I have had the pleasure to work with. He is incredibly knowledgeable and responsive. Always going above and beyond my expectations. The platform is also intuitive and easy to use. New AI features are great to use for training! Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

I currently have no issues with the platform Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Straightforward Cybersecurity Training with Effective Phishing Simulations"
5/5
What do you like best about Right-Hand Cybersecurity?

Straightforward cybersecurity training and phishing simulations.

The Support is attentive to any raised concerns.

Implementation is well executed. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

Nothing so far. All possible features are open for assessment. Review collected by and hosted on G2.com.

Dilys C.
DC
Dilys C.
Cybersecurity Intern
Mid-Market (51-1000 emp.)
"Excellent Support Team with Fast and Helpful Responses"
5/5
What do you like best about Right-Hand Cybersecurity?

Quick and helpful response from the team (Charlton) every time I am encountering issues. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

So far so good. I have no issues with Right-Hand. Keep up the good work! Review collected by and hosted on G2.com.

WT
Wei Sheng T.
IT Cybersecurity Specialist
Enterprise (> 1000 emp.)
"Outstanding Support for Phishing Simulations"
5/5
What do you like best about Right-Hand Cybersecurity?

Charlton is very helpful in assisting with our phishing simulation report. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

MFA solution for the right-hand platform instead of email OTP Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Right-Hand Cybersecurity made it easy to improve employee awareness and reduce risk"
5/5
What do you like best about Right-Hand Cybersecurity?

Right-Hand Cybersecurity has been an excellent partner in improving our organization's security awareness. The phishing simulations are realistic and insightful and have helped us reduce risky user behavior.

Additionally, their customer support is top-notch. Charlton is very helpful and goes above and beyond to ensure all of our needs are not just met, but exceeded. I would highly recommend Right Hand to any company. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

There were no downsides of Right-Hand Cybersecurity while working with them. Review collected by and hosted on G2.com.

Charlton T.
CT
Charlton T.
Cyber Security Analyst
Enterprise (> 1000 emp.)
"Effortless to Use with Customization Support"
5/5
What do you like best about Right-Hand Cybersecurity?

The easy of use and great support when customizing phishing campaigns or training Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

After a year of training and phishing campaigns picking campaigns that suit our company/Country felt harder Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great Service, Great Product"
4.5/5
What do you like best about Right-Hand Cybersecurity?

The product works really well and is simple to use and get used to. However, it's the customer service that truly makes it stand out from the crowd. I am using the managed service, which the staff assigned to our account are attentive, informative and very responsive. The company is always looking to improve, so feedback is welcomed, which is always a good sign. Review collected by and hosted on G2.com.

What do you dislike about Right-Hand Cybersecurity?

The product is quite new, so some more mature features are missing, but it is perfect for our use case. A lot of the courses are aimed towards different regions than ours, but the lessons are transferrable. Review collected by and hosted on G2.com.