As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me as much as Right Click Tools. While MECM and Intune are powerful tools, they do have their limitations. Right Click Tools has effectively filled these gaps, providing us with the additional capabilities we needed. For instance, the tool's advanced reporting and compliance features have enabled us to maintain a high level of security and compliance across our organization. Additionally, the ability to perform bulk actions and automate routine tasks has saved us countless hours of manual work. Review collected by and hosted on G2.com.

I have a lot of remote devices that I lose the ability to control / manage when they are not on our network. This was my only dislike of the tool, but they now offer an integration with intune so I guess I don't have anything to mention. Review collected by and hosted on G2.com.

Makes management of devices easier and quicker Review collected by and hosted on G2.com.

Honestly I can't think of anything. It just works. Review collected by and hosted on G2.com.

Environment insights and workflow automation and improved White-Glove Experience Review collected by and hosted on G2.com.

Nothing really, everything is really working well. Review collected by and hosted on G2.com.

Having System Center Configuration Manager as our primary management tool for managing all of our client computers and servers in our company, Right Click Tools is the perfect addition for it. Where Microsoft falls behind some features, RCT supplements it in many aspects. From reporting, to automation, detailed information, vast amount of actions that can be performed remotely, you name it.

As the name suggests, everything is under right-click of your mouse and easy to use.

Recast has additonal features besides Right Click Tools, so I recommend checking their website and getting in contact with them. You won't regret it. Review collected by and hosted on G2.com.

I will mention the price as the only disadvantage, but at the same time I need to mention that when you start using all of the features Recast provides, it will pay off in the end. Review collected by and hosted on G2.com.

The breadth of tools available to manage your endpoints, even with a free community version being available. Integration and Implementation of the tools were easy when using the Recast Management Server. We've barely touched the surface on the tools available to our IT Analysts and it's already been a huge help providing access to tools to recovery Bitlocker Keys and provide LAPS passwords.

Whenever we do have issue Customer Support has been quickly able to address and assist us with any issues we might have or is covered by their existing knowledge base articles. Review collected by and hosted on G2.com.

For the enterprise version, initially we had difficulties with delegating permissions to our various IT analysts. It was pointed out what we need to look at as far of what permissions apply to each function through their support. Review collected by and hosted on G2.com.

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement. Where SCCM may lack certain capabilities, RCT fills the gaps with powerful features—ranging from advanced reporting and automation to detailed system insights and a wide array of remote actions. As the name implies, nearly everything is conveniently accessible with a simple right-click, making it both efficient and user-friendly. Review collected by and hosted on G2.com.

Getting some issuses after version upgrade Review collected by and hosted on G2.com.

Everything about it, is great. It's literally one of the most used tools, of my career. The community tool, is one of the best free software for business, out. Review collected by and hosted on G2.com.

I dont know, I guess becoming too dependent on 3rd party, to do something that can be accomplished with powershell. Review collected by and hosted on G2.com.

All the little things we can do via the RCT that are not integrated into Configuration Manager Review collected by and hosted on G2.com.

for the moment, I must try on the new infrastructures Review collected by and hosted on G2.com.

Collection management, firing off the same commands to a lot of computers at once Review collected by and hosted on G2.com.

Updating required restsrting Config Manager Review collected by and hosted on G2.com.

Really good product easy for support and when you help end user. Review collected by and hosted on G2.com.

Hard with permission some times. Give the support right permission Review collected by and hosted on G2.com.