The G2 on Right Click Tools

Right Click Tools Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM. (13 mentions)

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization. (11 mentions)

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks. (8 mentions)

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively. (7 mentions)

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks. (6 mentions)

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly. (4 mentions)

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly. (4 mentions)

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks. (4 mentions)

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions. (2 mentions)

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges. (2 mentions)

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools. (1 mentions)

Users struggle with authentication issues, often requiring additional support for proper permission management. (1 mentions)

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell. (1 mentions)

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability. (1 mentions)

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use. (1 mentions)

Top Pros or Advantages of Right Click Tools

1. Ease of Use

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM.

See 13 mentions

See Related User Reviews

Bill G.

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools is a GREAT utliity for our environment, WooooHoooo...."

What do you like about Right Click Tools?

All our local OpCo admins and engineers use this daily to perform limited or full functions. Right Click Tools is a nessesary, needed interface that w

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

2. Features

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization.

See 11 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

3. Automation

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks.

See 8 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Roger B.

Enterprise (> 1000 emp.)

5.0/5

"Automation is a daily passion"

What do you like about Right Click Tools?

My organization relies ever increasingly on the automation we deliver via several modalities but it is Right Click Tools which allows our admin team t

4. Customer Support

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively.

See 7 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you like about Right Click Tools?

The functionality built into RCT enable us to perform tasks with just a click or two that would otherwise take substantial amounts of time to write Po

Stephanie J.

Mid-Market (51-1000 emp.)

5.0/5

"Essential for Remote Work Management and Support"

What do you like about Right Click Tools?

Right Click Tools is a necessity in our environment. Our staff uses it every day, to support our end users. RCT allows us to remotely manage and supp

5. Useful

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Configuration Manager add in tools"

What do you like about Right Click Tools?

This tool assists with doing day to day SCCM tasks much easier. From adding devices to a collection, running client actions, remote software center, r

Johan N.

Mid-Market (51-1000 emp.)

5.0/5

"Would not last a day without Right-Click Tools"

What do you like about Right Click Tools?

The extra options you get when working in Config Manager is extremely helpful. I use this everyday.

6. Efficiency

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Gamechanger"

What do you like about Right Click Tools?

The ability to streamline MECM functions and undertake actions across multiple endpoints in a single transaction. That and the ability to "shift left"

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

7. Productivity Improvement

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

Top Cons or Disadvantages of Right Click Tools

1. Integration Issues

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you dislike about Right Click Tools?

I have a lot of remote devices that I lose the ability to control / manage when they are not on our network. This was my only dislike of the tool, bu

David T.

Enterprise (> 1000 emp.)

5.0/5

"Great enhancement for Microsoft Configuration Manager"

What do you dislike about Right Click Tools?

No integration with Intune yet. Hopefully this will come soon.

2. Access Restrictions

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions.

See 2 mentions

See Related User Reviews

Chris F.

Enterprise (> 1000 emp.)

4.5/5

"Our Configuration Manager Admins. can't live without these tools!"

What do you dislike about Right Click Tools?

I wish that the tools would only show the products you are licensed for. Ex; I do not own (Privilege Manager) our (Endpoint Insights) but they both a

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

3. Implementation Issues

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges.

See 2 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you dislike about Right Click Tools?

Performing a remote group policy update from the console causes popups for the user when the CMD window opens. We had to have a few calls to implemen

Nicholas O.

Enterprise (> 1000 emp.)

4.5/5

"Always the best tool for the job"

What do you dislike about Right Click Tools?

While Right Click Tools excels in many areas, the migration to the cloud is progressing at a slower pace than anticipated. Currently, integration with

4. Access Issues

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

5. Authentication Issues

Users struggle with authentication issues, often requiring additional support for proper permission management.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

6. Coding Difficulties

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell.

See 1 mentions

See Related User Reviews

Joshua D.

Enterprise (> 1000 emp.)

5.0/5

"Most used tool"

What do you dislike about Right Click Tools?

I dont know, I guess becoming too dependent on 3rd party, to do something that can be accomplished with powershell.

7. Configuration Issues

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability.

See 1 mentions

See Related User Reviews

Bryan A.

Mid-Market (51-1000 emp.)

5.0/5

"Great Way to Update Third-Party Apps"

What do you dislike about Right Click Tools?

Application Manager could make deployments a little easier to configure, but once you're rolling there isn't much attention needed.

8. Customization Difficulty

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"The Best add-in available for Microsoft Endpoint Configuration Manager"

What do you dislike about Right Click Tools?

For the enterprise version, initially we had difficulties with delegating permissions to our various IT analysts. It was pointed out what we need to l

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Verified User in Manufacturing

Enterprise (> 1000 emp.)

3/12/2024

"Recast Right Click Tools"

4.5/5

What do you like best about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native functions with smoother and better understood functions. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Some of the advanced functions like Kiosk Manager or Recast Builder could use better documentation. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

Configmgr's native menu's and function wizards are outdated, outmoded, and written poorly. The Recast Right Click Tools makes those functions easier to perform. Not to mention you see the results of those actions immediately. At this point I only train our support staff on using the tools, and to stay out of the native menu's. The tools are much easier to train and use.

The Right Click Tools reduce complexity of software deployment, updates reporting, gathering information for our applications and workstations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/8/2024

"Right Click Tools is a must-have for any IT professional"

5/5

What do you like best about Right Click Tools?

Overall, Right Click Tools is a must-have for any IT professional or organisation looking to enhance productivity, efficiency, and overall IT management. Its user-friendly interface, features, and exceptional support make it a top choice in the industry.

What truly sets RCT apart, is its exceptional support. The team behind RCT is always available and responsive, ensuring that any issues or queries are promptly addressed. This level of support is invaluable. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Running group policy updates will provide a quick prrompt on the users screen Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

enhance productivity, efficiency, and overall IT management

Its user-friendly interface makes it easy to use

Its exceptional support. The team behind RCT is always available and responsive, ensuring that any issues or queries are promptly addressed. This level of support is invaluable. Review collected by and hosted on G2.com.

Bryan A.

Mid-Market (51-1000 emp.)

2/20/2024

"Great Way to Update Third-Party Apps"

5/5

What do you like best about Right Click Tools?

We heavily leverage ConfigMan in our environement which is perfect for Microsoft products, however lacks in out of the box third-party support. Application Manager gives us that extra layer of integration to easily ensure our commonly deployed third-party software is up to date (allowing us to avoid zero day attacks). Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Application Manager could make deployments a little easier to configure, but once you're rolling there isn't much attention needed. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

6/26/2024

"Great Configuration Manager add in tools"

5/5

What do you like best about Right Click Tools?

This tool assists with doing day to day SCCM tasks much easier. From adding devices to a collection, running client actions, remote software center, running deployments, bitlocker status and so is just a right click away! No pun intended. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I have found nothing I dislike but I also do not use the tool to the fullest personally. Review collected by and hosted on G2.com.

Roger B.

Systems Engineering and Architecture

Enterprise (> 1000 emp.)

9/5/2023

"Automation is a daily passion"

5/5

What do you like best about Right Click Tools?

My organization relies ever increasingly on the automation we deliver via several modalities but it is Right Click Tools which allows our admin team to take the management of our toolset to the next level through smart, intuitive and effective design of their Configuration Manager plugin. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Right Click Tools (RCT) relies on DNS and permissions so if there are any residual DNS issues or blind spots related to permissions on endpoints in your environment RCT will indirectly allow these to surface so that you can further refine and resolve latent configuration issues in your environment. This is just another example of how RCT supports your efforts to maintain a clean and predictable endpoint ecosystem. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/24/2024

"Great tool for Configuration Manager"

4.5/5

What do you like best about Right Click Tools?

This is a great add on to Configuration Manger. Helps simplify task and get data from CM. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I currently don't have any dislikes for this product. Review collected by and hosted on G2.com.

Johan N.

IT Team Lead Digital Workplace

Mid-Market (51-1000 emp.)

6/19/2024

"Would not last a day without Right-Click Tools"

5/5

What do you like best about Right Click Tools?

The extra options you get when working in Config Manager is extremely helpful. I use this everyday. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Not anything I can think of. It's a great tool. Review collected by and hosted on G2.com.

David S.

ConfigMan/Intune Engineer

Enterprise (> 1000 emp.)

5/29/2024

"Love RCT"

5/5

What do you like best about Right Click Tools?

Make administration of ConfigMan much easier. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Nothing yet...Maybe we can collaborate on Intune... Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

5/21/2024

"RCT Review"

4.5/5

What do you like best about Right Click Tools?

Very convenient tool!The user interface is intuitive. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Agent communication is not always functional. The work around is to have a ConfigMgr script to restart the RecastAgent service on a machine(s) that do not populate RCT data. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

12/22/2023

"Very efficient suite of tools"

5/5

What do you like best about Right Click Tools?

I use Right Click Tools on a daily basis. It greatly increases the functionality and productivity of Config Manager. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Nothing comes to mind. There are some product enhancements that come to mind, but I can think of nothing that would make me dislike the software. Review collected by and hosted on G2.com.