Pankaj S.
PS
Pankaj S.
Software Developer
Mid-Market (51-1000 emp.)
"My Honest review for RichCall a effective application."
4.5/5
What do you like best about RichCall?

RichCall is a very user friendly and good UI based software technology.

I used it frequently for video conferencing and online meetings. It provides the effective sound and good video quality.

RichCall give us many options like meeting privacy, calendar, private chating, screen sharing, document sharing to team members.

This application is very easy for using by every type of user whether he or she experienced or fresher. The data privacy policy of RichCall is acceptable by everyone because it's very secure application. RichCall helps to solve lot of coustomer problem so it also good for customer support. And as a software engineer I trust it because implementation and integration of this is much trusted. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

I've used it much time but I never face any issue with this application. It's UI and quality of video and sound is very effective. But sometime the video get buffer so it consumes little bit more internet. So if a user has poor internet connection then it might suffer buffered sometime. Review collected by and hosted on G2.com.

Hitanshu G.
HG
Hitanshu G.
Senior Analyst - Contracts and Sales Operations
Mid-Market (51-1000 emp.)
"A user point of view on RichCall."
4.5/5
What do you like best about RichCall?

Usually, the experience of personal selling is lacking on an e-commerce platform, resulting in missing out on many specifications and specialties of a product or service.

>Richcall allows one to have that personalized experience and build that trust in a product, with its live product overview.

>Easy to implement and get on a call Review collected by and hosted on G2.com.

What do you dislike about RichCall?

The calls need stable wifi networks. Calling using cellular networks on the go is not a satisfying experience. Review collected by and hosted on G2.com.

Shams A.
SA
Shams A.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Facilitates rich communication with Custimers"
5/5
What do you like best about RichCall?

it's very helpful to our service agents address the issues faced by our users/customers so that we could help them out with a resolution at the earliest. It offers effective communication and ensures fastest problem solving. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

there is no downside for our team as of now. Review collected by and hosted on G2.com.

Alok K.
AK
Alok K.
Assistant Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing"
4/5
What do you like best about RichCall?

I absolutely adored using it for my video conferencing needs; it's incredibly swift and incredibly user-friendly. The video and voice calls deliver outstanding quality, with minimal buffering or latency issues. Comparing it with other software, the call experience is top-notch Review collected by and hosted on G2.com.

What do you dislike about RichCall?

At times, I've noticed slight lags, but overall, it's a complete package. Besides this minor concern, I couldn't find anything else to dislike. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Best platform for video conference and co browsing"
4/5
What do you like best about RichCall?

User interface is best in the segment it can use multi channel support such as voice,video,chat and many more and also secures customer data it supports mobile devices this platform has the ability to scale the business growth and customer intractions and also have an user friendly interface for usefull to beginners Review collected by and hosted on G2.com.

What do you dislike about RichCall?

some bugs and glitches and some technical issues that can impact the platform customer support also being an slitly issue for users some of us facing sliighly concern of cost Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Live agent"
2.5/5
What do you like best about RichCall?

Video brings a personal touch to customer interactions

Richcall technology enables seamless collaboration among remote teams Review collected by and hosted on G2.com.

What do you dislike about RichCall?

Ensuring compatibility across various devices Review collected by and hosted on G2.com.

KL
Kevin L.
Interim CEO/ED ~ Leader, Advisor, Mentor, Strategist and Champion of the Heart ~ Building an economy on purpose, not privilege.
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"RichCall Meetings is a popular video conferencing software."
5/5
What do you like best about RichCall?

RichCall shows UI shared, joins meetings and cooperates with the host. Its high-quality videos and audio virtual meetings make clean and liquid. RichCall also integrates with calendar, management and messaging applications for general administration and communication. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

My main problem with the program is that people can hear themselves more through the phone's response to the computer mike. If you are not talking on the phone, make sure you are mute. Review collected by and hosted on G2.com.

AG
Amit G.
Mid-Market (51-1000 emp.)
"Live Video Chat Application for Businesses"
4.5/5
What do you like best about RichCall?

The richcall manages the collabrations. It is very easy to manage all the meetings. It is used in daily to live meet. I can share my screenn, live video chat, share files with customers. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

It is easy to implement, I dont find any big downside to it. Customer support needs to improve a bit. Review collected by and hosted on G2.com.

SL
Sheri L.
Marketing and Advertising
Mid-Market (51-1000 emp.)
"A great platform for video conferencing"
5/5
What do you like best about RichCall?

The most preferred aspect of this application is that I can communicate with my clients through video conferencing without any hassle. The RichCall application is becoming increasingly popular due to its features like screen and document sharing. I can easily buy and sell my products from home through video conferencing, which has reduced my time waste. RichCall is serving us faithfully. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

I haven't had any issues with this app yet. But its network seems a bit weak. Since everyone communicates together through video conferencing on this platform, I think there is a need to strengthen its network. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"RichCal platform review"
4/5
What do you like best about RichCall?

RichCall elevates the customer service experience by integrating live video and advanced web collaboration tools, such as co-browsing and screen sharing, enhancing the overall support experience. Review collected by and hosted on G2.com.

What do you dislike about RichCall?

While RichCall stands out as a top app for video conferencing, there is room for improvement in the user interface; however, its exceptional video quality remains a noteworthy strength. Review collected by and hosted on G2.com.