1. [Home](https://www.g2.com/) 2. ... 3. [Remote Video Support Software](https://www.g2.com/categories/remote-video-support) 4. [RichCall Discussions](https://www.g2.com/products/richcall/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_116849246ddbf1355b56078b46057227/richcall.jpg "Product Avatar Image") ](/products/richcall/reviews) [ RichCall ](/products/richcall/reviews) (141)4.4/5 RichCall enriches your customer service with live video and advanced web collaboration tools helping you to sell and support remotely. The typical use cases for RichCall in customer service are: 1. VIDEO SALES Use video chat to interact with your customers on the website, send product photos and docs. Share your mobile camera to show the product live. 2. VISUAL SUPPORT Your clients can use their mobile camera to show the malfunctioning device to a remote expert. By seeing issues in real time your agents can solve them remotely thus prevent unnecessary onsite visits and reduce product returns. 3. VIDEO KIOSK Video kiosks allow your experts to provide support on-site without them having to be physically located there. You can also embed RichCall into your existing self-service kiosks. Show More * * * ### 36 Discussions ### 48 Participants ### 55.0 Nps Score Already have RichCall? ### All RichCall Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # Kompas TV ](/discussions/34738-kompas-tv) Kompas TV (bergaya KOMPAS TV ) adalah jaringan televisi swasta nasional terestrial di Indonesia . [1] Dimiliki oleh grup KG Media dan dinamai sesuai properti andalannya, surat kabar harian Kompas . Kompas TV diluncurkan pada 9 September 2011 dengan penampilan Simfoni Semesta Raya . [2] Slogan... [Read more](/discussions/34738-kompas-tv) [ Video Conferencing Software ](https://www.g2.com/tags/video-conferencing-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.&title=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # How can you expand or change the overall look of the app? ](/discussions/32148-how-can-you-expand-or-change-the-overall-look-of-the-app) Richcall is a good and simple app but that is about what i could say about it [ Video Conferencing Software ](https://www.g2.com/tags/video-conferencing-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.&title=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # How I do.why this not papuler richcall? ](/discussions/31785-how-i-do-why-this-not-papuler-richcall) Very nice good quality sounds great 👍 [ Video Conferencing Software ](https://www.g2.com/tags/video-conferencing-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.&title=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # Why you did not add Turkey into Europe Package? ](/discussions/34902-why-you-did-not-add-turkey-into-europe-package) ? [ Video Conferencing Software ](https://www.g2.com/tags/video-conferencing-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.&title=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=RichCall+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=RichCall+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%0aAsk+RichCall+questions+and+get+answers+from+expert+users+in+our+RichCall+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/richcall/discuss?page=3) - [1](/products/richcall/discuss) - [2](/products/richcall/discuss?page=2) - [3](/products/richcall/discuss?page=3) - 4 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/richcall/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/f1fa3116ab1d757cec0ce10bdf918799/richcall.svg "Product Avatar Image") ### Have you used RichCall before? Answer a few questions to help the RichCall community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frichcall%2Fdiscuss%3Fpage%3D4%26small_ask%3Drichcall) No ## Top Contributors in RichCall 1 SK Loading... ### [Saddam K.](https://www.g2.com/users/8538e26f-f4ad-47ca-bbbe-c0e68749b8d6 "Saddam K.") Teacher 5 pts 2 ![Putri A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Putri A.") PA Loading... ### [Putri A.](https://www.g2.com/users/565b3821-8692-4356-97f5-4c0f57823c0e "Putri A.") Administrator 3 pts 3 BH Loading... ### [Bobi H.](https://www.g2.com/users/820a33aa-5a05-4a87-b60f-89d394fefd99 "Bobi H.") Maneger 3 pts 4 ![Fuliex l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fuliex l.") FL Loading... ### [Fuliex l.](https://www.g2.com/users/bd4ef5eb-5ffe-4c29-9d87-ade907558c2e "Fuliex l.") Construcción 3 pts 5 ![Olayode Olayemi O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olayode Olayemi O.") OO Loading... ### [Olayode Olayemi O.](https://www.g2.com/users/8a28b369-2247-44b3-99f0-f716d8068cb3 "Olayode Olayemi O.") Consultant 1 pt