TH
Tarasha H.
communications officer
Small-Business (50 or fewer emp.)
"Rhombus Experience from Public Safety"
5/5
What do you like best about Rhombus?

rhombus has very useful features that are helpful during investigations of on campus incidents. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Sometimes clipped footage takes a while to download to share with investigators. Review collected by and hosted on G2.com.

David H.
DH
David H.
Owner
Small-Business (50 or fewer emp.)
"Very quick response - was set up in 20 min after camera arrived."
5/5
What do you like best about Rhombus?

It has stayed on continuously for weeks. Software easy to use. Support staff very helpful. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

This has been working perfectly since I installed the new camera Review collected by and hosted on G2.com.

David G.
DG
David G.
System Administrator
Mid-Market (51-1000 emp.)
"Exceptional Service and Attention to Detail"
4/5
What do you like best about Rhombus?

I’ve had the pleasure of working with an DJ, Blake, Sam, and Bobby during my trial period, and I couldn’t be more impressed with their level of professionalism and dedication. From the very start, it was clear that they genuinely care about providing the best service. The customer support is top-notch, and they go above and beyond to make sure everything is handled smoothly.

What truly sets this team apart is their attention to detail. They ask the right questions to fully understand the scope of the project, ensuring every aspect of the setup and configuration is thoroughly covered. It's rare to find a team so committed to getting things exactly right, and their efforts really shine through in the final product.

Overall, I highly recommend this team for anyone looking for a reliable, attentive, and knowledgeable group to assist with their needs. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I have had a hardware issue where the camera was not online or recording, but the switch showed it as being connected, a few alerts and main issue is occlusion for camera covering and lack of access control options. Review collected by and hosted on G2.com.

Tamara V.
TV
Tamara V.
General Manager
Small-Business (50 or fewer emp.)
"RHombus is the security of the future"
5/5
What do you like best about Rhombus?

Its easy functionality, and ability to capture so many angles, Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

There really aren't any downsides to using Rhombus. Review collected by and hosted on G2.com.

William C.
WC
William C.
Assistant Principal
Small-Business (50 or fewer emp.)
"Best Option"
5/5
What do you like best about Rhombus?

The user friendly access to the program and software is unmatched. The cameras show great visuals and keep things clear. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I do not like the 15 day log in limitation. Review collected by and hosted on G2.com.

Sean L.
SL
Sean L.
IT Specialist
Enterprise (> 1000 emp.)
"Fantastic Support"
5/5
What do you like best about Rhombus?

How quick and efficient their support team resolves issues for our organization. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

There is literally nothing I can say bad about Rhombus. Review collected by and hosted on G2.com.

Daniel K.
DK
Daniel K.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Great product - can't wait for some of the latest features and updates."
3.5/5
What do you like best about Rhombus?

I like how simple and easy to use it is and the customer support when it's not working as expected. They've been very helpfull in making sure we are up and running and that everything was setup properly. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The only issues we've had so far are being able to answer the door bell much quicker. People will often ring the door bell several times in a row, which produces a notification each time, but then by the time I answer they are gone or have been let in. If the door opens after getting notiificaions - it would be nice if they cleared or had an indication the person was let in. Review collected by and hosted on G2.com.

Grayson A.
GA
Grayson A.
Staff and Product Training Specialist Manager
Mid-Market (51-1000 emp.)
"Rhombus Helps Make Security Cameras As Simple As It Can Be"
4/5
What do you like best about Rhombus?

The Rhombus Camera system allows for deep user access control. Our clients are able to manage the access of the cameras down to the user or group and location or individual camera. This allows for almost total control and confidence of the access of the cameras. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The AI part of the Rhombus system still appears to be a little farfetched. While not awful by any means, it's still not up the magic that everyone in the industry is hoping and waiting for. That said, it's fine enough, so long as a few caveats are maintained. Mainly, The Higher Quality Cameras make a huge difference, specifically the ones with the optical zoom and 4k+ capability. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Director of Technology
Mid-Market (51-1000 emp.)
"Great platform, faulty cameras"
4/5
What do you like best about Rhombus?

The software platform is fantastic. It is easy to utilize the settings and make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The app doesn't have enough abilities to edit schedules. It makes it difficult to navigate quick changes that need to be made.

The cameras are temperamental and faulty. We have had 4 fail within a 6 month period and they are new installations. Review collected by and hosted on G2.com.

Payton H.
PH
Payton H.
Information Technology Specialist
Mid-Market (51-1000 emp.)
"love the easy use"
5/5
What do you like best about Rhombus?

great ai features and quality of pictures Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

a little clucky when it comes to user end Review collected by and hosted on G2.com.