Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Excellent!!"
5/5
What do you like best about Rhombus?

Easy to use! I am not very technically capable, so it is nice to have a platform that is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Nothing yet, I have found all of the interface to be easy to understand Review collected by and hosted on G2.com.

Auri B.
AB
Auri B.
Dean of Students
Small-Business (50 or fewer emp.)
"Rhombus review ASB"
5/5
What do you like best about Rhombus?

Being able to go back in time to review footage. The ablility to change speeds to save time.

Clarity of images. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Not sure if there is a recording feature. nothing else to report at his time. Review collected by and hosted on G2.com.

Dan M.
DM
Dan M.
Senior Information Technology Specialist
Mid-Market (51-1000 emp.)
"Quality product! Easy to use! No issues yet!"
5/5
What do you like best about Rhombus?

I appreciate that Rhombus is such a small footprint in our office, almost unnoticeable unless you're delibrately looking for it. We recently moved offices and the relocation of our 2 cams was effortless. The portal is easy to navigate and the image quality gives the detail we need. No need to look anywhere else for surveillance! Thank you for providing a great product Rhombus team! Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I honestly can't think of anything that I would change at this time. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Impressive Performance with a Sleek Design"
5/5
What do you like best about Rhombus?

One of the standout features is the exceptional image quality. Even in low-light conditions, the clarity is impressive. The installation process was straightforward, which made setting them up a breeze. Additionally, the cloud storage option is a huge plus, as it allows easy access to footage whenever I need it. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

However, I did find the mobile app a bit challenging to navigate at times. While it offers many features, it can be overwhelming for someone who prefers simplicity. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Awesome Customer Experience and User Experience"
5/5
What do you like best about Rhombus?

Their customer experience is top notch, and they follow up for any questions during the entire process. When we hesitated to do it ourselves, they recommended a superior installer at an incredible rate. We did not have to fight or negotiate on pricing, they brought their best offer to the table. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

No issues with Rhombus, we enjoy the security upgrade of our system and the UI is great. Review collected by and hosted on G2.com.

SG
Steve G.
Network Administrator
Mid-Market (51-1000 emp.)
"Rhombus is great!"
5/5
What do you like best about Rhombus?

Rhombus has been extremely reliable as long as I've been a customer. Their technical support is great. Their products are great. The price is fair. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I feel like the license plate recognition could be a little bit better, but I also understand it is highly reliant on lighting, camera positioning, etc. Review collected by and hosted on G2.com.

DT
David T.
IT Support
Mid-Market (51-1000 emp.)
"It has been an amazing experience, from contacting them to where I am at in the experience now!!"
5/5
What do you like best about Rhombus?

I love the Products and the team I have been in contact with. Very Professional and happy to help my company succeed. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I honestly have no dislikes or anything negative to say about Rhombus. Review collected by and hosted on G2.com.

IO
Idaelis O.
Assistant property manager
Small-Business (50 or fewer emp.)
"Assistant Property Manager"
5/5
What do you like best about Rhombus?

Very effective and great image quality. Help support is very proficiant with response time as well Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I dont have anything that i dislike about Rhombus just wish the request for play back wouldnt take so long to be approved or sent . Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Mixed views"
1.5/5
What do you like best about Rhombus?

The software is great, gives me a ton of info when I need it. It can be strange, sometimes I get movement events showing in the scroll bar, sometimes nothing, makes it hard to find certain things sometimes. And it changes on a whim as far as I can tell. But overall, I really like the hardware & software. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The installers they used for my area are terrible. I've been trying for almost 2 years to get them back here for support & upgrades. I've given up on that end. They sold us on one set of features, & delivered a much inferior product, and they don't seem to want to take accountability for that. Again, this is on the local installers, not Rhombus. Just be careful who you have maintain the system. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Whether its viewing an individual camera or creating video walls for surveillance, its easy!"
5/5
What do you like best about Rhombus?

VIDEO WALLS! These have been a game changer! Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I wish that there were a standalone application for computer as opposed to only a web client. Review collected by and hosted on G2.com.