Rhombus support has been great. But I think I like the viewing and camera tools within the portal the most. Everything is very easy to use and straight forwad. From intergration and implementation all the way to daily use, everything was seemless. Review collected by and hosted on G2.com.

The selection or options for outdoor wireless cameras could be better but the model we ended up getting worked fine. I really don't have any complaints outside of that. Review collected by and hosted on G2.com.

We recently opened a brand new manufacturing facility, and the ease of use of both the hardware and software was incredibly appealing to us. The adoption process has been smooth, and our users love it. We're able to easily accommodate our business needs by restricting access to only the right people, at the right time. We highly recommend the product. Review collected by and hosted on G2.com.

The Keyfobs were out of stock - so had to wait almost a month to get them. Review collected by and hosted on G2.com.

User friendly for new beginners and easy to access Review collected by and hosted on G2.com.

Not all my cameras are rhombus so checking indifferent databases is difficult Review collected by and hosted on G2.com.

Rhombus has made it incredibly easy to manage our entire camera infrastructure remotely, saving our IT and facilities teams a significant amount of time. Review collected by and hosted on G2.com.

While the platform is extremely reliable, the initial learning curve for configuring custom alerts and zones can be a bit steep. We also found that some advanced features are limited to higher-tier plans, which may not be ideal for smaller organizations. Review collected by and hosted on G2.com.

What I like best about Rhombus is how easy the app is to navigate, as well as how easy it is to change various settings for the cameras. Review collected by and hosted on G2.com.

I'd prefer to receive an email or text when a camera is down instead of having to log into the app to see that it's down. Review collected by and hosted on G2.com.

I like that I can always go back in time to see what is going on in our main library via the cameras that run using Rhombus. Review collected by and hosted on G2.com.

I don't like having to log in with an email code every time I log in...sometimes, I'd like to just get there. Review collected by and hosted on G2.com.

Ben and Ryan at Rhombus have created a seamless user experience. It took around 20 minutes to connect the cameras to my network and position them correctly. The cameras quickly paired with the app with minimal effort, allowing us to begin gathering data for machine learning almost right away. While the facial recognition required some adjustments, the team was extremely helpful in resolving issues. Throughout the process, the team remained responsive and collaborative. There are quite a few quality of life features that flew under the radar in the demo, but surprised me after we set up the system. Using it every day, those features shortened my time required to use the system. Review collected by and hosted on G2.com.

The bulk upload for user data failed to function correctly; however, manually uploading our team photos and names was straightforward. While we have several hundred employees, this method wasn't ideal, yet it was easier than other systems we have tried. Our situation was somewhat unique, and the alert system along with data collection lacked the robustness we desired. Additionally, the return on investment (ROI) will take significantly longer due to the manual compilation of specific video clips that we require on a daily basis. Review collected by and hosted on G2.com.

Quick and easy set-up of the cameras, literally plug and play.

Intuitive dashboard for viewing cameras, reviewing footage, and saving clips.

Superior customer service experience. Rhombus goes above and beyond to make sure their customers are taken care of. If they can't diagnose an issue remotely, they don't hesitate to enter a RMA and get a new camera in our hands pronto. Review collected by and hosted on G2.com.

Licenses can get pricey so it's definitely something to inform your management team about. The benefit is not having to deal with on-site hardware and the constant maintenance costs. Having a cloud-based system is a tremendous asset.

Sometimes we run into connectivity issues where we loose coverage because the camera lost connection. Review collected by and hosted on G2.com.

the object recognition and searching. The license plate recognition is far better than competitors we tried. I was most impressed with how skewed the angle of the lens could be to a moving plate, and still be recognized. the logic chains in the alerts are useful, but i absolutely love that saved footage and the gathered faces/plates are auto saved/retained for a year unless seen again. Review collected by and hosted on G2.com.

i had a customized demo camera have a failure that i sent it in, they couldn't duplicate the problem and sent it back to me, and sure enough it has been working fine. Review collected by and hosted on G2.com.

I like how the cameras are a self-contained NVR. The cameras communicate directly to the cloud; and there is no need for a device in house that needs to be maintained. Plug in the POE and the camera system is ready to go. All changes can be done from the web browser and no hard drives to fail. Review collected by and hosted on G2.com.

Only downside is the upfront cost of the camera, but with the quality of the device and the fact you do not need to keep replacing the DVR it is worth the investment. Review collected by and hosted on G2.com.