Shawn G.
SG
Shawn G.
Vice President of Operations/IT Officer
Mid-Market (51-1000 emp.)
"Awesome Cameras, Awesome Stystem"
4.5/5
What do you like best about Rhombus?

The ability to track who our members are the come into our lobby. The facial recognition is key to us understanding our lobby flow and how we can make updates for a better member experience Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Nothing to really disklike. We are finding more options and tools that the system has as we continue to utilize it more and more. We just wish we had time to enable it all. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Useful and Resourceful"
4.5/5
What do you like best about Rhombus?

I enjoy the fact that I can cut a small video and save it for later. I don't know all the resources it can do for me as of yet, but being able to save the short videos for evidence is a must. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Sometimes we experience slow load times. Not sure if it's our system or Rhombus. Review collected by and hosted on G2.com.

JC S.
JS
JC S.
Dean of Students
Small-Business (50 or fewer emp.)
"School Dean Review"
4/5
What do you like best about Rhombus?

The ease of finding and clipping videos as well as the ability for Rhombus to integrate with other systems. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Sometimes their is lag if you are in the system for a long time. Review collected by and hosted on G2.com.

JC
Jennifer C.
Manager
Small-Business (50 or fewer emp.)
"Mostly easy but not without hiccups."
3.5/5
What do you like best about Rhombus?

I love that I can turn off access and see who has accessed the doors and when. The view of the access reports is very helpful and has helped to catch issues with tenants living on their boats unauthorized. I also like that I can remotely open doors from home.Thed times Ive had to contact support, they have been very helpful. Our onboarding session was helpful and we have been able to reach out to the specialist with questions. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The app fails frequently when attempting to use it. We get tenants complaints that they have to stand at the door for extended times especially during inclemet weather. I also dont like that we cant get alerts when a door fails to latch or has issues unlocking. Review collected by and hosted on G2.com.

David S.
DS
David S.
Engineer
Mid-Market (51-1000 emp.)
"Good Secuity Camera Solution"
4.5/5
What do you like best about Rhombus?

We recently implemented the Rhombus Security Camera solution across our manufacturing plant of one of our customers. The results have been outstanding. From installation to daily use, Rhombus has proven to be a reliable, intuitive, and powerful surveillance system tailored for the needs of industrial environments.

Installation was straightforward, with plug-and-play devices that integrated easily into our existing infrastructure. The cloud-based platform eliminated the need for bulky DVRs or NVRs, and we appreciated the ability to scale the system effortlessly as our needs evolved.

The camera quality is exceptional, even in challenging lighting conditions or high-traffic areas. With AI-powered analytics, we're able to detect motion, identify potential threats, and monitor specific zones in real time. The ability to receive smart alerts has drastically improved our response times and reduced unnecessary interruptions.

Beyond security, Rhombus has added immense value to our operations. We now have greater visibility into our clients production floor activities, which helps us enforce safety protocols, monitor employee workflows, and optimize overall efficiency. The time-lapse feature is especially useful for reviewing daily activity and auditing incidents.

The Rhombus web and mobile platforms are sleek, intuitive, and built with end-users in mind. The team can access live or recorded footage from anywhere, search video using powerful filters, and share clips securely with stakeholders or authorities when needed.

In addition, Rhombus customer service has been top-notch. Their team has been responsive, knowledgeable, and genuinely invested in helping us make the most of the system. Uptime has been nearly 100%, and the hardware feels robust and built to last in an industrial setting.

For any manufacturing plant or any business seeking a modern, scalable, and intelligent security solution, Rhombus is a standout choice. It has not only strengthened our site’s security but also become a critical tool in our day-to-day operations. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I would say recurring subscription costs and no local or limited storage capacity on cameras. Also, I did not see an option of a PTZ Camera but that may have changed. Review collected by and hosted on G2.com.

Matthew K.
MK
Matthew K.
Senior Account Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Rhombus is a very robust product that could help any business."
5/5
What do you like best about Rhombus?

They continue to evolve and look for customers needs Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Sometimes the camera's change from color to black and white. Review collected by and hosted on G2.com.

Greg S.
GS
Greg S.
Board Vice President and CFO for Dwelling Place Anaheim Church
Small-Business (50 or fewer emp.)
"Rhombus has been a lifesaver for our church!"
5/5
What do you like best about Rhombus?

Rhombus allows our staff and safety team full access to all of the cameras in our facility 24x7 from anywhere in the world! The fact that each camera is a fully independant DVR with no single point of failure (like our old DVR system) and with our enterprise subscription they back themselves up to the Cloud for 30 days of storage is amazing. With each update Rhombus releases, our existing cameras get more powerful with new features like region searches, notification of unauthorized personel in an area, integration with our external door access system, and easier ways to save off video to provide to staff or the authorities. Support has been amazing as well; some time ago we had one of our 40 cameras develop an intermittent problem and it was advance replaced without any questions or delay! The web-based console keeps improving as well and allows a single pane-of-galss to monitor our entire location.

Finally, it would be hard to imagine an easier installation of Rhombus cameras. All the Ethernet switches we employ are PoE (Power over Ethernet), so it's as simple as plugging in the Ethernet cable, bringing up the Rhombus app and letting the camera see a QR code and installation is complete!

Not a day goes by that our staff doesn't rely on our Rhombus cameras to see what and who is in the building. Rhimbus has literally been a game-changer for us! Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I really have no dislikes with Rhombus and have had great interactions with Sales, Support and Channel partners. The fact that cameras I purchased and installed 4 1/2 years ago not only continue to operate, but have more features than when they were new makes me a believer in subscription services! Review collected by and hosted on G2.com.

Dalton Y.
DY
Dalton Y.
Information Technology Specialist
Mid-Market (51-1000 emp.)
"Easy to use, reliable, and great support"
5/5
What do you like best about Rhombus?

The cameras are very reliable and have excellent quality. Their 360 camera is really awesome and provides complete 360 degree coverage for an area. Their support in incredible. The few times we've had issues with a camera that could not be resolved they quickly shipped us a replacemet. They were also easy to setup and install. You just use the app on your phone to set them up and then install them like any other POE camera. We use them pretty much every day and it was a very easy switch from our previous camera system, they integrated seamlessly into our environment. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The cameras can be pricey depending on the model you get and you have to have a license for each camera. Review collected by and hosted on G2.com.

Sylvia G.
SG
Sylvia G.
Director of Technology
Mid-Market (51-1000 emp.)
"Great Cameras"
5/5
What do you like best about Rhombus?

As the Director of Technology for our school district, I’ve had the opportunity to evaluate numerous security solutions over the years, but none have impressed me quite like the Rhombus Camera System. From initial deployment to daily operation, Rhombus has proven to be an outstanding choice for ensuring the safety of our students, staff, and facilities.

The Rhombus dashboard is intuitive and powerful. Our administrators and security staff can easily access live feeds, playback footage, and manage alerts all from a web browser or mobile app. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Rhombus is an amazing camera system, I haven't found any dislikes yet. Review collected by and hosted on G2.com.

DA
Daniel A.
System Administrator
Mid-Market (51-1000 emp.)
"Best Surveillance System"
5/5
What do you like best about Rhombus?

I love Rhombus' AI intergration and facial recognition. We use it daily, especially with the vape detection. Installitaion was fast and simple. Customer support is rapid and very thourough. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Training the AI, but once it's trained, awesome! Review collected by and hosted on G2.com.