Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Rhombus is a great camera service and footage storage website that any company can easily integrate"
5/5
What do you like best about Rhombus?

I like how easy the interface is, when using it with our company it is extremely easy to train people on how to best use the system and all its features. We use it every day across our multiple buildings and it is great! Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I wish after a certain length of time captured videos were automatically deleted from our system which would make everything move smoother. I do think the update from how we used to be able to search a specific spot on the cameras was way better than how the interface is now. You cant zoom in while searching an area, without the area changing to the zoomed in/out location. Serious investigation can get quite annoying and difficult because of this change. Review collected by and hosted on G2.com.

Neil L.
NL
Neil L.
IT
Mid-Market (51-1000 emp.)
"Very satisified with the product and support after the purchase!"
5/5
What do you like best about Rhombus?

Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set up a call with their support and within minutes into the call our question was resolved. It was actually us causing the issue, the fix was very quick and easy, we overcomplicated what we wanted it to do when it was already built in to the software. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

No complaints to date with any of the products so far! Review collected by and hosted on G2.com.

dustin H.
DH
dustin H.
Maintenance manager
Mid-Market (51-1000 emp.)
"The process from start to finish has been great."
5/5
What do you like best about Rhombus?

You can have as many cameras as you want in multiple different buildings and in different city's. The platform lets you have everything all in one place. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I would like to see a camera that has the abillity to turn remotly but also has a great vidieo quality. The 360 veiw camera is the most versitle camera for us but the picture quality is not the greatest when you zoom. Review collected by and hosted on G2.com.

FH
Forrest H.
IT Systems Administrator
Small-Business (50 or fewer emp.)
"Why I would recommend Rhombus"
4.5/5
What do you like best about Rhombus?

We like the user interface and find the system to be very reliable overall. We also like the superior and quick technical support when we have issues with our system, and is a big selling point for us. Being cloud based makes scalability limitless so adding cameras is really easy and painless to install. We also like the alerts when the system is down which is very helpful to us. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I think some of the playback functions could be improved and hope they will improve that part over time, it isn't the most intuitive sometimes to navigate. Review collected by and hosted on G2.com.

MP
Madonna P.
Parts supervisor
Mid-Market (51-1000 emp.)
"Enhanced Security and User Experience"
5/5
What do you like best about Rhombus?

I recently explored the updated warehouse features, and I was impressed by the new clear security cameras. The app is easy to navigate, even when accessing it online, and the 360-degree view provides excellent visibility. I love how it identifies equipment and human outlines, making security management much more efficient.

The clear image quality and advanced identification features stand out. The ability to distinguish between equipment and human outlines is incredibly useful for monitoring activity in real-time. The 360-degree view offers comprehensive coverage of the area, allowing for a complete overview of the warehouse. This feature helps in quick assessments and enhances overall security.

- User-friendly app interface

- High-quality video feeds

- Real-time alerts for unusual activity

- Effective equipment and personnel tracking

-Use a lot especially when looking/searching for a part

- customer support when needed

The app is easy to navigate, even when accessing it online, and the 360-degree view provides excellent visibility. I love how it identifies equipment and human outlines, making security management much more efficient Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Overall, my experience has been positive and meets my security needs effectively. Review collected by and hosted on G2.com.

Walter A.
WA
Walter A.
IT Specialist
Small-Business (50 or fewer emp.)
"A trustworthy, honest team is the icing on the cake."
5/5
What do you like best about Rhombus?

The product and platform are obviously amazing. Rhombus works better out of the box than most do after a ton of refinement. And the integration is by far the easiest I've seen.

I'm sure other similar systems are great as well, but what really pushed us over the edge is that their team acts with integrity. After looking into other platforms, we found that this isn't the case with everyone. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Their team is always developing and improving their platform and the experience. So, every now and then something breaks. Not often, but it's happened. That said, their support staff is already working on the fix before I realized it was an issue. Top notch support. Review collected by and hosted on G2.com.

Luis T.
LT
Luis T.
Network Specialist
Mid-Market (51-1000 emp.)
"Rhombus quick and easier K-12 Solution for Security"
4.5/5
What do you like best about Rhombus?

Rhombus has been mostful with the Vape Sensors in the Student Restrooms with a camera on the exits of the restrooms. Using AI technology to capture the face of the student moments after the Vape has been triggered. It has reduced the spread of illegal substances in our schools and prevent the continous use. The staff and security are able to monitor and quickly assess situations using the Cloud platform during and after school hours especially during events. Additionally are very easy to install equipment. Customer Service was great as well during the process and provide the answers and information we needed with additional training. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The product is able to be damaged by the student and needs more durability. At the school we put the product in a area that is lets difficult for students to damage in the restroom area with the Vapes. Review collected by and hosted on G2.com.

Cesar M.
CM
Cesar M.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Excellent experience"
5/5
What do you like best about Rhombus?

Quick installation and easy implementation Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Panel size: they should have more ports, more doors. Review collected by and hosted on G2.com.

Jason B.
JB
Jason B.
Information Technology Manager
Small-Business (50 or fewer emp.)
"Amazing System"
5/5
What do you like best about Rhombus?

Its simple and easy to review and share footage. A great time saver. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

Not that I can see they have really knocked it outta the aprk. Review collected by and hosted on G2.com.

Kyle F.
KF
Kyle F.
VP of Information Systems
Enterprise (> 1000 emp.)
"Rhombus is an invaluable tool"
5/5
What do you like best about Rhombus?

Due to companies being added to the NDAA, we had to find a different security camera provider. After reviewing multiple brands, we decided on Rhombus. The main driver was cost for this decision. Every feature we needed was met and Rhombus was able to undercut the competition on cost. After the move, we were amazed at the ease of implementation and how effortless it was to add on additional cameras as we expanded our coverage. Customer server has been just as supportive 3 years in as they were on day one. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

We tried to be an early adopter of their access control system. Their sales and engineers seemed to be unprepaired for what they were launching. After a few months of trying to get the system of the ground, we decided to return everything and go with a different manufacturer for access control. Review collected by and hosted on G2.com.