--- title: Rhombus Reviews meta\_title: 'Rhombus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 610 reviews by the users' company size, role or industry to find out how Rhombus works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 610 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Rhombus Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** with Rhombus, highlighting its quick installation and straightforward setup. [(54 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338643&qs=pros-and-cons#reviews) Users love the **great camera quality** of Rhombus, ensuring no blind spots and never missing a shot! [(40 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338737&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of Rhombus, appreciating their readiness to assist when needed. [(32 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338494&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** and excellent support, making Rhombus a valuable tool for organizations. [(26 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338960&qs=pros-and-cons#reviews) Users praise the **security functionality** of Rhombus, appreciating its reliability and cloud integration for easy management. [(21 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338467&qs=pros-and-cons#reviews) Users report **camera issues** with inadequate zoom and lack of reliable maintenance affecting their overall experience. [(18 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338420&qs=pros-and-cons#reviews) Users find the **annual licensing fee expensive** , making it challenging to justify the purchase. [(11 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1339123&qs=pros-and-cons#reviews) Users face **access issues** due to unprepared support and reliance on mobile devices for door access. [(9 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338760&qs=pros-and-cons#reviews) Users find the **limited features** during the trial frustrating, especially with navigation and reliance on onsite hardware. [(8 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338896&qs=pros-and-cons#reviews) Users experience **slow performance** with Rhombus, leading to frustration during loading and sharing processes. [(7 mentions)](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338817&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rhombus ##### 1. Ease of Use Users love the **ease of use** with Rhombus, highlighting its quick installation and straightforward setup. [ See 54 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338643&qs=pros-and-cons#reviews) See Related User Reviews ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.") JB Jason B. Small-Business (50 or fewer emp.) 5.0/5 "Amazing System" What do you like about Rhombus? Its simple and easy to review and share footage. A great time saver. ![JC S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC S.") JS JC S. Small-Business (50 or fewer emp.) 4.0/5 "School Dean Review" What do you like about Rhombus? The ease of finding and clipping videos as well as the ability for Rhombus to integrate with other systems. ##### 2. Camera Quality Users love the **great camera quality** of Rhombus, ensuring no blind spots and never missing a shot! [ See 40 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "School Security" What do you like about Rhombus? Rhombus cameras have allowed us the visibilty to see around campus from anywhere! The security alerts give me peace of mind to know that staff and st ![German G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German G.") GG German G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent experience with Rhombus camera" What do you like about Rhombus? Very good camera, it can reach the equivalent of an axis camera, with a good configuration system and security elements I can recommend without proble ##### 3. Customer Support Users commend the **excellent customer support** of Rhombus, appreciating their readiness to assist when needed. [ See 32 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338494&qs=pros-and-cons#reviews) See Related User Reviews ![Neil L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neil L.") NL Neil L. Mid-Market (51-1000 emp.) 5.0/5 "Very satisified with the product and support after the purchase!" What do you like about Rhombus? Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set DA Daniel A. Mid-Market (51-1000 emp.) 5.0/5 "Best Surveillance System" What do you like about Rhombus? I love Rhombus' AI intergration and facial recognition. We use it daily, especially with the vape detection. Installitaion was fast and simple. Custom ##### 4. Features Users appreciate the **user-friendly interface** and excellent support, making Rhombus a valuable tool for organizations. [ See 26 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338960&qs=pros-and-cons#reviews) See Related User Reviews ![Neil L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neil L.") NL Neil L. Mid-Market (51-1000 emp.) 5.0/5 "Very satisified with the product and support after the purchase!" What do you like about Rhombus? Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set ![German G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German G.") GG German G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent experience with Rhombus camera" What do you like about Rhombus? Very good camera, it can reach the equivalent of an axis camera, with a good configuration system and security elements I can recommend without proble ##### 5. Security Users praise the **security functionality** of Rhombus, appreciating its reliability and cloud integration for easy management. [ See 21 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338467&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "School Security" What do you like about Rhombus? Rhombus cameras have allowed us the visibilty to see around campus from anywhere! The security alerts give me peace of mind to know that staff and st ![German G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German G.") GG German G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent experience with Rhombus camera" What do you like about Rhombus? Very good camera, it can reach the equivalent of an axis camera, with a good configuration system and security elements I can recommend without proble ### 5 Cons or Disadvantages of Rhombus ##### 1. Camera Issues Users report **camera issues** with inadequate zoom and lack of reliable maintenance affecting their overall experience. [ See 18 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338420&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Very Good Cloud Managed Video Surveillance Platform" What do you dislike about Rhombus? Price. The cameras are good but pricey. On top of that a license per camera is needed. ![Ken B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken B.") KB Ken B. Small-Business (50 or fewer emp.) 4.5/5 "Works every time!" What do you dislike about Rhombus? The cameras I have are not as clear sometimes as I need. ##### 2. Expensive Users find the **annual licensing fee expensive** , making it challenging to justify the purchase. [ See 11 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1339123&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle S.") KS Kyle S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Security with Competitive Pricing" What do you dislike about Rhombus? I find the pricing structure somewhat challenging, particularly because Rhombus licenses the software annually on a per-camera basis. This is a contra ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Very Good Cloud Managed Video Surveillance Platform" What do you dislike about Rhombus? Price. The cameras are good but pricey. On top of that a license per camera is needed. ##### 3. Access Issues Users face **access issues** due to unprepared support and reliance on mobile devices for door access. [ See 9 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338760&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle F.") KF Kyle F. Enterprise (\> 1000 emp.) 5.0/5 "Rhombus is an invaluable tool" What do you dislike about Rhombus? We tried to be an early adopter of their access control system. Their sales and engineers seemed to be unprepaired for what they were launching. After ![Bilal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bilal T.") BT Bilal T. Mid-Market (51-1000 emp.) 5.0/5 "it's been great using rhombus platform and product" What do you dislike about Rhombus? not really everything is good. other than the camera access views ##### 4. Limited Features Users find the **limited features** during the trial frustrating, especially with navigation and reliance on onsite hardware. [ See 8 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338896&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Seamless security management with excellent visibility and control" What do you dislike about Rhombus? While the platform is extremely reliable, the initial learning curve for configuring custom alerts and zones can be a bit steep. We also found that so ![Omar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar R.") OR Omar R. Enterprise (\> 1000 emp.) 4.5/5 "It was very easy to set up, in every way." What do you dislike about Rhombus? Some features were not available at the trial ##### 5. Slow Performance Users experience **slow performance** with Rhombus, leading to frustration during loading and sharing processes. [ See 7 mentions ](https://www.g2.com/products/rhombus-systems/reviews?filters%5Bsentiment_snippet%5D=1338817&qs=pros-and-cons#reviews) See Related User Reviews ![JC S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC S.") JS JC S. Small-Business (50 or fewer emp.) 4.0/5 "School Dean Review" What do you dislike about Rhombus? Sometimes their is lag if you are in the system for a long time. ![Emily A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily A.") EA Emily A. Mid-Market (51-1000 emp.) 4.5/5 "Very convenient system" What do you dislike about Rhombus? It could take a while for it to load which can be a little frustrating ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 3/4/2024 "Excellent!!" 5/5 What do you like best about Rhombus? Easy to use! I am not very technically capable, so it is nice to have a platform that is user friendly. Review collected by and hosted on G2.com. What do you dislike about Rhombus? Nothing yet, I have found all of the interface to be easy to understand Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? I am able to see many parts of my school in order to provide safety to the children and teachers Review collected by and hosted on G2.com. Show More 8/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Auri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Auri B.") AB Auri B. Dean of Students Small-Business (50 or fewer emp.) 3/4/2024 "Rhombus review ASB" 5/5 What do you like best about Rhombus? Being able to go back in time to review footage. The ablility to change speeds to save time. Clarity of images. Review collected by and hosted on G2.com. What do you dislike about Rhombus? Not sure if there is a recording feature. nothing else to report at his time. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Allowing staff to monitor students and behaviors of students in real time or with the ability to rewind. Review collected by and hosted on G2.com. Show More 5/22/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan M.") DM Dan M. Senior Information Technology Specialist Mid-Market (51-1000 emp.) 2/11/2025 "Quality product! Easy to use! No issues yet!" 5/5 What do you like best about Rhombus? I appreciate that Rhombus is such a small footprint in our office, almost unnoticeable unless you're delibrately looking for it. We recently moved offices and the relocation of our 2 cams was effortless. The portal is easy to navigate and the image quality gives the detail we need. No need to look anywhere else for surveillance! Thank you for providing a great product Rhombus team! Review collected by and hosted on G2.com. What do you dislike about Rhombus? I honestly can't think of anything that I would change at this time. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Rhombus helps us monitor who is coming and going from our office. We have frequent audits that require surveillance and Rhombus checks all the boxes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 4/15/2025 "Impressive Performance with a Sleek Design" 5/5 What do you like best about Rhombus? One of the standout features is the exceptional image quality. Even in low-light conditions, the clarity is impressive. The installation process was straightforward, which made setting them up a breeze. Additionally, the cloud storage option is a huge plus, as it allows easy access to footage whenever I need it. Review collected by and hosted on G2.com. What do you dislike about Rhombus? However, I did find the mobile app a bit challenging to navigate at times. While it offers many features, it can be overwhelming for someone who prefers simplicity. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Enhanced Security helping to deter crime and providing evidence in case of incidents. Remote Monitoring anywhere at any time. Smart Alerts and Analytics helps in responding quickly to potential threats. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 4/17/2025 "Awesome Customer Experience and User Experience" 5/5 What do you like best about Rhombus? Their customer experience is top notch, and they follow up for any questions during the entire process. When we hesitated to do it ourselves, they recommended a superior installer at an incredible rate. We did not have to fight or negotiate on pricing, they brought their best offer to the table. Review collected by and hosted on G2.com. What do you dislike about Rhombus? No issues with Rhombus, we enjoy the security upgrade of our system and the UI is great. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? We had a locally stored NVR and this cloud based system allows for 100% uptime and no waiting for parts such as an additional storage drive. Review collected by and hosted on G2.com. Show More 5/13/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite SG Steve G. Network Administrator Mid-Market (51-1000 emp.) 12/1/2022 "Rhombus is great!" 5/5 What do you like best about Rhombus? Rhombus has been extremely reliable as long as I've been a customer. Their technical support is great. Their products are great. The price is fair. Review collected by and hosted on G2.com. What do you dislike about Rhombus? I feel like the license plate recognition could be a little bit better, but I also understand it is highly reliant on lighting, camera positioning, etc. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Rhombus provides a low-maintenance camera system for us that doesn't require much of my time to manage. Review collected by and hosted on G2.com. Show More 4/15/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite DT David T. IT Support Mid-Market (51-1000 emp.) 12/1/2022 "It has been an amazing experience, from contacting them to where I am at in the experience now!!" 5/5 What do you like best about Rhombus? I love the Products and the team I have been in contact with. Very Professional and happy to help my company succeed. Review collected by and hosted on G2.com. What do you dislike about Rhombus? I honestly have no dislikes or anything negative to say about Rhombus. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? My company desired to bring all aspects of our security under one program. Rhombus has been able to do that. The quality of the support I get, matches the quality of their Product. Review collected by and hosted on G2.com. Show More 4/17/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite IO Idaelis O. Assistant property manager Small-Business (50 or fewer emp.) 4/15/2025 "Assistant Property Manager" 5/5 What do you like best about Rhombus? Very effective and great image quality. Help support is very proficiant with response time as well Review collected by and hosted on G2.com. What do you dislike about Rhombus? I dont have anything that i dislike about Rhombus just wish the request for play back wouldnt take so long to be approved or sent . Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Making sure my resident have a safe place to live and assure me of any incident that may happen to be able to investigate properly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Small-Business (50 or fewer emp.) 3/4/2024 "Mixed views" 1.5/5 What do you like best about Rhombus? The software is great, gives me a ton of info when I need it. It can be strange, sometimes I get movement events showing in the scroll bar, sometimes nothing, makes it hard to find certain things sometimes. And it changes on a whim as far as I can tell. But overall, I really like the hardware & software. Review collected by and hosted on G2.com. What do you dislike about Rhombus? The installers they used for my area are terrible. I've been trying for almost 2 years to get them back here for support & upgrades. I've given up on that end. They sold us on one set of features, & delivered a much inferior product, and they don't seem to want to take accountability for that. Again, this is on the local installers, not Rhombus. Just be careful who you have maintain the system. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Catching people who are illegally dumping. Security deterrent. Review collected by and hosted on G2.com. Show More 1/27/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 4/15/2025 "Whether its viewing an individual camera or creating video walls for surveillance, its easy!" 5/5 What do you like best about Rhombus? VIDEO WALLS! These have been a game changer! Review collected by and hosted on G2.com. What do you dislike about Rhombus? I wish that there were a standalone application for computer as opposed to only a web client. Review collected by and hosted on G2.com. What problems is Rhombus solving and how is that benefiting you? Loss Prevention and Shrink is something that Rhombus is aiding us in combating! We have been able to also track and review merchandiser performance to ensure a higher level of customer satisfaction. Review collected by and hosted on G2.com. 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