---
title: Rhombus Reviews
meta_title: 'Rhombus Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 610 reviews by the users' company size, role or industry
  to find out how Rhombus works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 610
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Rhombus Reviews
**Vendor:** Rhombus  
**Category:** [Physical Security Software](https://www.g2.com/categories/physical-security)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 610
## About Rhombus
Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus&#39; cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.



## Rhombus Pros & Cons
**What users like:**

- Users love the **ease of use** with Rhombus, highlighting its quick installation and straightforward setup. (54 reviews)
- Users love the **great camera quality** of Rhombus, ensuring no blind spots and never missing a shot! (40 reviews)
- Users commend the **excellent customer support** of Rhombus, appreciating their readiness to assist when needed. (32 reviews)
- Users appreciate the **user-friendly interface** and excellent support, making Rhombus a valuable tool for organizations. (26 reviews)
- Users praise the **security functionality** of Rhombus, appreciating its reliability and cloud integration for easy management. (21 reviews)
- Users find the **installation process easy** , allowing for a quick setup of cameras and environmental sensors. (19 reviews)
- Monitoring (18 reviews)
- Users praise the **easy installation** of Rhombus cameras, appreciating the instant setup and effective features. (17 reviews)
- Access Control (15 reviews)
- Affordable (15 reviews)

**What users dislike:**

- Users report **camera issues** with inadequate zoom and lack of reliable maintenance affecting their overall experience. (18 reviews)
- Users find the **annual licensing fee expensive** , making it challenging to justify the purchase. (11 reviews)
- Users face **access issues** due to unprepared support and reliance on mobile devices for door access. (9 reviews)
- Users find the **limited features** during the trial frustrating, especially with navigation and reliance on onsite hardware. (8 reviews)
- Users experience **slow performance** with Rhombus, leading to frustration during loading and sharing processes. (7 reviews)
- Complexity (5 reviews)
- Users report **inaccurate detection** with Rhombus, including sensitivity issues with motion detectors and camera registration problems. (5 reviews)
- Poor Camera Quality (5 reviews)
- Users find the **clip management process cumbersome** , leading to delays in saving and compiling necessary video clips. (4 reviews)
- Communication Issues (4 reviews)

## Rhombus Reviews
  ### 1. Helpful security for our office!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

I like that the alerts given during certain timeframe allows us to monitor the office when no one is supposed to be there.

**What do you dislike about Rhombus?**

Sometimes the notifications can be overbearing but we have figured out how to tweak that.

**What problems is Rhombus solving and how is that benefiting you?**

Rhombus helps us monitor our office activity and protect our entrances to the office and in important areas that need to be secure. This allows us to be audit compliant and make sure nothing goes missing or is stolen from the office.

  ### 2. Rhombus is on another level!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney F. | President & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Rhombus?**

Rhombus systems aren't just  CCTV systems the suite of AI and enhanced functionality have spoiled me. To locate and disseminate incident video took hours and involved the IT dept. Now I can locate the video and send it to concerned parties via a secure link in minutes.

**What do you dislike about Rhombus?**

The only downside I've seen is the larger form factor of thier cameras prohibits me from using them in confined spaces (Like ATMs). This, unfortunately means I need to use a secondary system.

**What problems is Rhombus solving and how is that benefiting you?**

The Rhombus search features allow me to efficiently pull up the video I need without wasting unnecessary time scrolling through hours of footage. Additionally, the peace of mind gained by uploading people's images and getting notifications of their presence has been a game changer for our organization.

  ### 3. Great Products!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2023

**What do you like best about Rhombus?**

How easy it is to install and sell.  Their features are what I like the best.

**What do you dislike about Rhombus?**

Nothing to dislike about Rhombus at all.

**What problems is Rhombus solving and how is that benefiting you?**

Cuts down on having an NVR on site!

  ### 4. Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Rhombus?**

video saving is awesome with the program

**What do you dislike about Rhombus?**

I do not like that there is not sound when viewing the videos.

**What problems is Rhombus solving and how is that benefiting you?**

Keeping our safe school and being able to review footage.

  ### 5. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Rhombus app is very easy to use, makes viewing and searching for footage easy

The internet portal is easy to use as well

**What do you dislike about Rhombus?**

The initial setup was confusing but after some quick training found everything very easy

**What problems is Rhombus solving and how is that benefiting you?**

Great camera quality

  ### 6. Efficient Security in a Busy Environment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Rhombus?**

Hi definition camerawork with a wide variety of usages for protection and accountability.

**What do you dislike about Rhombus?**

Nothing really. Make sure that you make groups for better efficiency.

**What problems is Rhombus solving and how is that benefiting you?**

High level accountability and claims.

  ### 7. Implementer Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

There is a lot to like about the Rhombus platform. The team at Rhombus is extremely helpful, the AI features are amazing, and the warrenty can't be beat.

**What do you dislike about Rhombus?**

Frankly, I haven't ran into anything I dislike about Rhombus, it would be cool to use the audio features on them but that is illegal in the state I live in.

**What problems is Rhombus solving and how is that benefiting you?**

The main thing abour the Rhombus platform is that it's proactive verses being reactive when an inncident occurs.

  ### 8. Very helpful surveillance tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

It is useful for monitoring our students whereabouts throughout the building and it assists with investigation efforts when needed.

**What do you dislike about Rhombus?**

It logs out often on our monitoring devices. So we have to log in regularly.

**What problems is Rhombus solving and how is that benefiting you?**

Investigation efforts and monitoring students.

  ### 9. Robust and Effective Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeremy P. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

Superior quality with indoor and outdoor use. Strong backing with service and customer support if we ever need assistance in deployment (or RMA, rarely needed). Solid system and incredible ability to access from remote and on-site.

**What do you dislike about Rhombus?**

There's not much to dislike here. The cost can be a deterrence for some, but after evaluating the features and reliability, we generally get this project moving forward. A minor situation where error codes had issues lining up to what the actual cause was.

**What problems is Rhombus solving and how is that benefiting you?**

There are so many benefits as we mainly use the camera solution. Solving issues of time spent reviewing footage is the most significant help. Able to tag faces and license plates is a great feature. Products are well built and provide a great security feature for us overall.

  ### 10. Advanced analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Rhombus cameras have great reliability with both on camera and cloud storage. The cameras also provide great insight to analytics like car counting and license plate recognition.

**What do you dislike about Rhombus?**

Rhombus camera software could use improvement. Ai recognition doesn't always read numbers and letters in license plates accurately or will ready any numbers as a plate.

**What problems is Rhombus solving and how is that benefiting you?**

I like that rhombus cameras are very robust and have on board storage. The night vision capabilities are also quite impressive. The cloud features are quite useful as well.

  ### 11. Simple and Easy to use. So many features.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victor H. | Client Systems Technian, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Rhombus?**

The searching and investigating features are effortless to use. It is a web-based client, and you can also use it on your phone. Cameras are easy to add. You don't have to look through hours of footage to find something, and you can region search or search for a specific color, license plate, or face and track where it went.

**What do you dislike about Rhombus?**

The only thing I can think about that I dislike, but this probably applies to any cloud-provided service. If a camera goes down, you have lost your recent footage.

**What problems is Rhombus solving and how is that benefiting you?**

It allows us to review and track the footage, ensure the right surveillance is appropriate for our business, and protect our campus. We will also use this to integrate into our door locks.

  ### 12. Best Cloud Surveillance Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

We love the Rhombus solution and how easy it is to operate and maintain! Easy setup, user friendly and so many AI features that are easily configured!

**What do you dislike about Rhombus?**

We are still looking for the downfalls of the Rhombus console!

**What problems is Rhombus solving and how is that benefiting you?**

Time... With traditional hardware, it is quite complex for users, that do not use it everyday, to use the basic functions of capturing an event and sharing it to other parties. Rhombus makes it user friendly and so easy to operate.

  ### 13. Amazing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dillon C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

I like that the service team replied back within minutes the AI features are cutting edge and cool!

**What do you dislike about Rhombus?**

You can only buy through a partner which is kind of annoying.

**What problems is Rhombus solving and how is that benefiting you?**

No need to monitor for failing hard drives any longer.

  ### 14. GREAT PRODUCT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryun G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Video quality, ease of use, the dashboard is simple to understand and use

**What do you dislike about Rhombus?**

I have not found any issues with the system

**What problems is Rhombus solving and how is that benefiting you?**

more views that will assist in keeping assets in place as well as recording perimeter security footage

  ### 15. wonderful experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

how quick and crisp the software and imaging is.

**What do you dislike about Rhombus?**

sometimes can be difficult to train new employees on software.

**What problems is Rhombus solving and how is that benefiting you?**

it is allowing us to see all who comes and goes from the property.

  ### 16. This phrase is already in English and means providing high-quality assistance and support to customers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Rhombus?**

Easy to use. Accessibility for users. Good quality camera!

**What do you dislike about Rhombus?**

Do not have any dislikes. George Caruso is readily available to help with any concerns.

**What problems is Rhombus solving and how is that benefiting you?**

Ability to see the office at all times.

  ### 17. Helped Secure a Difficult Property

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Rhombus?**

Ease of their online portal to review footage.

**What do you dislike about Rhombus?**

There are no major issues with it so far.

**What problems is Rhombus solving and how is that benefiting you?**

Detering vandalism.

  ### 18. The Foundation of our Operation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mason C. | Group Fitness Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Rhombus cameras have such a robust platform that allows us to run our business model completely remotely. Their integrations and alerts are top-tier in the smart camera industry.

**What do you dislike about Rhombus?**

It's hard to come up with a reason to dislike Rhombus. We utilize these cameras and their support team in our daily operation and have no complaints.

**What problems is Rhombus solving and how is that benefiting you?**

They are working to solve faster notifications (real time) and integration into more applications in the self-storage industry.

  ### 19. The quality and speed is out of this world!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

The most helpful part of Rhombus, is the clarity. The picture they pick up as well as the speed to which it's available to us to see in real time is very helpful for us assisting customers remotely.

**What do you dislike about Rhombus?**

Rhombus new to me at this time, and I have not had any negative experiences or any feedback at this time of how it could be better.

**What problems is Rhombus solving and how is that benefiting you?**

Rhombus allows us to operate all of our facilities out of one main office, but still be able to see what's going on from our sites remotely. If a customer can't get into the gate, or an accident happens, we can see the footage immediately.

  ### 20. Exceptional Product - Top Notch system

**Rating:** 4.5/5.0 stars

**Reviewed by:** AJ E. | Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Facial Recognition, License plate .... it is fabulous system.

**What do you dislike about Rhombus?**

Nothing so far. It works as planned, so if you are looking for something wrong... you got a problem.

**What problems is Rhombus solving and how is that benefiting you?**

Surviellence

  ### 21. Great System with High Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

It works great for all of our camera needs and is very user friendly.

**What do you dislike about Rhombus?**

I cannot think of any downsides at this time.

**What problems is Rhombus solving and how is that benefiting you?**

Resolve security issues in real time.

  ### 22. Rhombus to the rescue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2023

**What do you like best about Rhombus?**

ease of use and reliability. the quality i great

**What do you dislike about Rhombus?**

i have not found any we dislike about the product

**What problems is Rhombus solving and how is that benefiting you?**

ability easily monitor alerts and not have to change batteries in cameras every few months

  ### 23. Rhombus Business Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jodie L. | Powder Coat and Assembly Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

It is easy to navigate through the site.

**What do you dislike about Rhombus?**

I do wish that there was an alternate for fast-forwarding other than 5 seconds.

**What problems is Rhombus solving and how is that benefiting you?**

It is allowing me to monitor my team when needed.

  ### 24. Great system, easy to review.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Easy to review, go to different views and set up system.

**What do you dislike about Rhombus?**

Nothing i dislike about this system. It is great.

**What problems is Rhombus solving and how is that benefiting you?**

Keep associates following policies and procedures.

  ### 25. Rhombus | Luxer One

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brittany F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

I appreciate the ability to reboot the camera remotely. The saved footage stays available and it can be labeled prior to collecting the data.

**What do you dislike about Rhombus?**

The motion detection could use some improvement. If we could see a list of unregistered cameras that need the locations deleted this would make the service improved as well.

**What problems is Rhombus solving and how is that benefiting you?**

The camera system allows Luxer One to confirm if our product is being used correctly.

  ### 26. Rhombus is the best cloud product on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael L. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

Everything!  Rhombus has the best pricing for quality cloud camera solutions, their video wall works very well, there are plenty of API integrations for example, with products such as Kisi, and some really cool features can be implemented, including triggering facial recognition alerts to notify the dashboard admins if the wrong access control user entered with a badge based on the user's face not matching, the video is sent out with only 1 second of latency.  The pricing is also better than anything else in this classification for both hardware and licensing!

**What do you dislike about Rhombus?**

I can't think of anything that I dislike about this product.  If I had to pick something I would say that it would be nice if the cameras could dual stream, this would allow for simultaneous cloud and local recording for the cameras.

**What problems is Rhombus solving and how is that benefiting you?**

Rhombus is solving a few issues for our clients, one being ease of management, cloud managed cameras make it possible for the customer to no longer has to maintain hard drives and recorders or be concerned with network outages. The cameras have local onboard hardware for local recording in case of network issues and reconnect video streams when the network is restored.  The cameras offer incredible smart analytics that is second to none, which can really help customers with features such as crowd management, people counting (great for stores and malls) and even facial recognition.

  ### 27. PCL

**Rating:** 3.0/5.0 stars

**Reviewed by:** Dan L. | Restaurant Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

AI components look to offer useful tools. Platform is easy to use. The ease of uploading and sharing files is great. Video walls are useful. The 360 cameras immersive mode is a nice feature.

**What do you dislike about Rhombus?**

With the high price, I expected everything to work exceptionally. I was disappointed by the actual level of resolution, quality of overall streaming, and AI performance. The resolution is inferior, even when the highest is selected on a good bandwidth. The quality of streaming is often slow and doesn't load. Uploading videos for shared files can take hours. When you have a video wall going, it depends on the browser for formatting and refreshing. It would be nice if separate software could display a video wall in real-time with no lag and always be on. I have a restaurant, and keeping a video wall going all day for surveillance is tough.  The AI performance often doesn't capture license plates from far away and doesn't recognize multiple faces of the same person very well. It also displays lots of upside-down faces and doesn't adjust the photo around. I gave up trying to utilize AI. I wanted to use AI mostly to see when an employee showed up for work and when they were visible on camera on a given day.

**What problems is Rhombus solving and how is that benefiting you?**

Creating an investigation and sharing it with law enforcement is saving me time compared to how I used to do it on my old system. Video walls are easy to put together and gives me flexibility for different views.

  ### 28. Fantastic Cloud based camera solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rande F. | Associate Solution Design Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

The best part about Rhombus is that there is no need for additional physical storage media which results in additional layers for potential failure among equipment on site

**What do you dislike about Rhombus?**

Currently a very slim product line with pretty generalized camera offerings, no additional niche style cameras such as PTZ. And as much as counter productive to the what I like best part, it might not be a bad idea to offer some physical storage media for those end users who would prefer to not use cloud. This would open the market to the company further to allow for additional revenue for those customers who are a bit more resistant to change into the cloud and prefer the physical storage options instead.

**What problems is Rhombus solving and how is that benefiting you?**

Rhombus is solving the need for storage but a resistance to having on site equipment to store their recordings. This is benefitting us by giving us avenues to address those customers and providing them a well rounded console to access their feeds and storage

  ### 29. Camera setup was very quick. The app and website are very user friendly with ease of access.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan B. | Storage Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Ease of access and how user friendly the app and website dashboards are.

**What do you dislike about Rhombus?**

That I cannot view more then one camera angle at a time.

**What problems is Rhombus solving and how is that benefiting you?**

Theft and break ins.

  ### 30. Satisfied with the product...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Donald C. | I, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Rhombus?**

Being cloud based, the footage can be accessed anytime from anywhere.

**What do you dislike about Rhombus?**

We have not noticed anything wrong with the product so far.

**What problems is Rhombus solving and how is that benefiting you?**

Mitigate a regulatory & compliance issue.

  ### 31. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** heather t. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Easy to naviagte the system! Its very user friendly.

**What do you dislike about Rhombus?**

System on the computer sometimes does not work, works on phones

**What problems is Rhombus solving and how is that benefiting you?**

security footage

  ### 32. These cameras are incredible!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Rhombus?**

These cameras have also helped the admin team with view of things that have happened when our school cameras have not been sufficient with clarity and positioning.

**What do you dislike about Rhombus?**

Nothing as of yet! They have been a great asset to our camera systm here at the school!  I recommend them!

**What problems is Rhombus solving and how is that benefiting you?**

Helping us view events that have occurred for clarity in investigation.

  ### 33. Rhombus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph W. | IT Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

We find the best use case scenario for Rhombus cameras is when the customer does not want or have the means to deploy an entire server for storage of footage. Utilizing these cameras and cloud storage is a great fit for may of our customers and the alerting works great. We can even integrate Rhombus alerts into slack.

**What do you dislike about Rhombus?**

Rhombus isn't widely used by some of our biggest and most sensitive to crime areas yet. APD in Atlanta uses a different system, but Rhombus can be used with other systems.

**What problems is Rhombus solving and how is that benefiting you?**

We use Rhombus alerts and integrate them with Slack to tell when there is unusual activity. We have caught some interesting images.

  ### 34. Very efficient & easy to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanaz N. | Lease-up Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Ease of use from where you would like to have access to the footage.

**What do you dislike about Rhombus?**

Nothing that I have discovered, so far all is great.

**What problems is Rhombus solving and how is that benefiting you?**

Any suspicious activities.

  ### 35. Can view all transactions clearly from all directions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

I can pull it up anytime from my phone to view!

**What do you dislike about Rhombus?**

Nothing I can think of. Everything works great

**What problems is Rhombus solving and how is that benefiting you?**

Theft

  ### 36. Great cloud-based video surveillance solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan B. | COO of Curated Technology Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

The integrations and API platform that has allowed us to connect this solution into the rest of the platforms we use such as PDK door access controls and Microsoft 365! We've enjoyed connecting the video surveillance capabilities into other platforms to alert us when people come into the office and playing their theme music across the office. This solution requires no infrastructure and works over low bandwidth connections.

**What do you dislike about Rhombus?**

Would like to see more granularity to create additional webhook targets

**What problems is Rhombus solving and how is that benefiting you?**

We can detect mismatches between the person using our door access control systems badge and the actual person. If our janitorial crew shares their badge we know it!

  ### 37. Just connect it, and it works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donald A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

We like the "hands off" approach of being able to correctly wire the cameras into the network, then simply connecting and adding a camera to the account.

**What do you dislike about Rhombus?**

No problems so far. Just have to renew subscriptions, but in our case, that is on the customer!

**What problems is Rhombus solving and how is that benefiting you?**

Security issues around the facility. We need to review the video once an incident has occurred.

  ### 38. Best security system I’ve used with some small flaws

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

Consistency, the amount of time and thought that went into this system really played a vital key to my initial success within a new company being able to keep an eye on everything I needed.

**What do you dislike about Rhombus?**

Not being able to move or access the cameras as frequently due to outages with the app have caused some hindered approach's to being success earlier on in my career

**What problems is Rhombus solving and how is that benefiting you?**

I haven't heard any information on rhombus resolving any issues as that is something that is above my pay grade. Internal manager to keep an eye on staff is my primary focus

  ### 39. Impressive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russell K. | District Support Specialist - Technology / Safety / Transportation, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

We have a traditional IP security system with 400+ cameras.  We purchased 61 Rhombus cameras, and I am blown away by their quality and teachers.

**What do you dislike about Rhombus?**

I have seen only two problems with the cameras, but one might be on me.  I was trying to upload several face shots at one time, but I have only found the ability to upload one at a time.  My second would be more of a cost of ownership.  I would love to see an educational discount for the yearly renewal.

**What problems is Rhombus solving and how is that benefiting you?**

Rhombus has given me an economical solution to capturing tags and faces that my traditional system could not do.

  ### 40. Easy to use camera system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

We have been working on these cameras for a couple of months now, and are generally very happy with them. The images are clear. The ability to see everything in a single dashboard is easily done.

**What do you dislike about Rhombus?**

The Apple TV app is a little clunky and tends to peter out every week or two, requiring that I restart my Apple TV (it's a current-gen and fully updated device).

**What problems is Rhombus solving and how is that benefiting you?**

We had problems with shrinkage, and the rhombus cameras made it easy for us to monitor sensitive areas at any time, even when we weren't in session.

  ### 41. Great video surveillance hardware and software - tons of features and great price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik T. | Systems and Security Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2022

**What do you like best about Rhombus?**

The system is lightning fast and easy to configure - tons of unique features and capable methods to fully utilize, share, backup, save, and monitor your premises.

**What do you dislike about Rhombus?**

The AppleTV app leaves a LOT to be desired.  As a live-time feed, it works 90% of the time, but there is no review process, and the camera views are limited.  It's probably not meant to be a configuration app but instead just live time monitoring.  I wish there was a way to review footage on the AppleTV app.

**What problems is Rhombus solving and how is that benefiting you?**

The alerts and granular configuration is great - getting the camera access to the right people with little work is great.  Sharing videos with people who need access temporarily is top-notch.

  ### 42. Solid Security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hayden W. | Project Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

Getting consistent reviews helps with deterring theft from multiple markets. The install process is fairly simple and easy to teach anybody who is inexperienced with the system

**What do you dislike about Rhombus?**

When it comes to the automatic reviews we receive there are definitely missing theft incidents. I've had to go back in and find other occurrences. The sensitivity of the AI for movement is also a bit too sensitive

**What problems is Rhombus solving and how is that benefiting you?**

Our thefts are down in multiple accounts and our clients are very grateful for our quick and simplistic instances of theft that we are able to provide them so they can appropriate actions

  ### 43. Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inez G. | Asset Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Rhombus?**

It is easy to view.  My office is located in the back so this is a very handy tool for me to view front office activity from my  desk

**What do you dislike about Rhombus?**

Sometimes it buffers and not real time view

**What problems is Rhombus solving and how is that benefiting you?**

I am able to view who is at the door before they enter the building

  ### 44. Functional and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

The system is very easy to use and is quite functional. The tools available work as they should.

**What do you dislike about Rhombus?**

Some of the fuctions take a bit of time to get used to, but with a bit of training, it's quite simple.

**What problems is Rhombus solving and how is that benefiting you?**

Seeing a construction site 24/7.

  ### 45. Used the cameras to monitor a construction site.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Having cameras on a site is priceless for incident investigation and monitoring HR issues.

**What do you dislike about Rhombus?**

The website was slow most of the time.  It made reviewing past footage and extracting clips painful.

**What problems is Rhombus solving and how is that benefiting you?**

The camera footage provides documentation for incident investigation.

  ### 46. GREAT PRODUCT

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caleb P. | Regional Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

An easy low-cost camera that allows us to remote in and view our ghost kitchens from anywhere. Simple and easy to use.

**What do you dislike about Rhombus?**

No sound on the cameras it would be nice sometimes to be able to hear what they are saying. Also login web address does not stay logged in as it states that it does.

**What problems is Rhombus solving and how is that benefiting you?**

Allowing us to be able to view our locations remotely from anywhere. Allowing us to keep an eye on our employees and ensure work is being done and the product is made properly.

  ### 47. Perfect balance between ease of use and advanced features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gavin T. | Technical Lead - UK Government and Defence, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

Rhombus is intuitive and easy to use, even for our less technical colleagues. The Apple TV video wall is a great feature, and the support team are responsive and professional.

**What do you dislike about Rhombus?**

Cloud-based management inevitably involves a high degree of lock-in, but this doesn't particularly concern me given the benefits of the solution.

**What problems is Rhombus solving and how is that benefiting you?**

Our legacy surveillance solution was difficult and time-consuming to use, to the extent that it wasn't worth investigating minor incidents. I also particularly like Rombus's BLE sensor technology that allows us to monitor fire exit use.

  ### 48. The Rhombas system was recently installed and the process was simple and easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole P. | Distrcit Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Rhombus?**

I enjoy the ease of logging into the system through my phone or desktop, and I still get the same experience with being able to review the cameras and alerts.

**What do you dislike about Rhombus?**

Sometimes the initial loading of the cameras can take a little bit longer than desired, but when it does load, it is super clear and easy to use.

**What problems is Rhombus solving and how is that benefiting you?**

With the site being in a rural area, we tend to get unwanted guests. This system allows us to be quickly alerted when they are on-site.

  ### 49. Very Good System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Rhombus?**

Clear resolution. And very easy to use on the app.

**What do you dislike about Rhombus?**

You have to use different packages at different price for different features.

**What problems is Rhombus solving and how is that benefiting you?**

They solved our problem of unseen issues around the facility

  ### 50. Great solution for the price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt H. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Rhombus?**

Motion tracking that identifies human vs non-human movement.
Ease of use.

**What do you dislike about Rhombus?**

The footage is not stored locally on the device in case of internet interruption.

**What problems is Rhombus solving and how is that benefiting you?**

We use it for monitoring and meeting required industry compliance standards.


## Rhombus Discussions
  - [What is Rhombus Systems used for?](https://www.g2.com/discussions/what-is-rhombus-systems-used-for) - 1 comment

- [View Rhombus pricing details and edition comparison](https://www.g2.com/products/rhombus-systems/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-01+19%3A47%3A03+-0500&secure%5Bsession_id%5D=c1e37f1a-99ee-413d-aa57-f84c641eb582&secure%5Btoken%5D=9eee7f084484be5db1d6f71e69e1fca27c74dc11b39fdb3634f991add4bc626c&format=llm_user)
## Rhombus Integrations
  - [Ambient.ai](https://www.g2.com/products/ambient-ai/reviews)
  - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Brivo](https://www.g2.com/products/brivo/reviews)
  - [ButterflyMX](https://www.g2.com/products/butterflymx/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Envoy](https://www.g2.com/products/envoy-2025-10-15/reviews)
  - [Glimpse](https://www.g2.com/products/glimpse-glimpse/reviews)
  - [InformaCast](https://www.g2.com/products/informacast/reviews)
  - [Intuiface](https://www.g2.com/products/intuiface/reviews)
  - [Kisi](https://www.g2.com/products/kisi/reviews)
  - [Lumeo](https://www.g2.com/products/lumeo/reviews)
  - [Make](https://www.g2.com/products/make/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Omnilert Emergency Communications &amp; Automation Platform](https://www.g2.com/products/omnilert-emergency-communications-automation-platform/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [Panoptyc](https://www.g2.com/products/panoptyc/reviews)
  - [Roboflow](https://www.g2.com/products/roboflow/reviews)
  - [Secure Redact](https://www.g2.com/products/secure-redact/reviews)
  - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Toast](https://www.g2.com/products/corel-toast/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Rhombus Features
**Setup**
- Integrations

**Access**
- Storage
- Alerts
- Video Access
- Security
- Dashboard
- Analytics
- Collaboration

**Video Intelligence**
- AI-Based Search
- Object Detection

## Top Rhombus Alternatives
  - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews)
  - [Spot AI](https://www.g2.com/products/spot-ai/reviews) - 4.8/5.0 (75 reviews)
  - [Eagle Eye Networks](https://www.g2.com/products/eagle-eye-networks/reviews) - 4.8/5.0 (49 reviews)

