Verified User in Food & Beverages
EF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"RFSmart Streamlines NetSuite Inventory with Fast, Accurate Scanning"
4/5
What do you like best about RF- SMART WMS?

RFSmart has automated the entry of our inventory transactions with NetSuite. From receiving to shipping all inventory movement transactions are completed via scan. The result is significant time savings and greater accuracy Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Visibility of which employee performed the transaction is limited Review collected by and hosted on G2.com.

TL
Tom L.
Vice President of Operatoins
Mid-Market (51-1000 emp.)
"Streamlined Warehouse Operations with Seamless NetSuite Integration"
4.5/5
What do you like best about RF- SMART WMS?

RF Smart functionality covers the majority of our warehouse operations and the integration with our ERP (NetSuite) streamlines our internal processes. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Can be cumbersome to add specific functionality to new warehouse personnel. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi Tom,

Thank you for the review! We’re glad RF-SMART is helping streamline internal processes. It’s also great to hear the visibility into transactions is supporting stronger performance tracking and metrics. We look forward to continuing to support your warehouse operations!

Thank you for being a valued partner!

Best,

Breanna

RF-SMART

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Personalized Menus, Saved Searches, and Dashboards That Streamline Work"
4.5/5
What do you like best about RF- SMART WMS?

Personalized menus, saved searches, and dashboards Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Lack of transaction connection, ie one transaction is removed and but other connected transactions remain leaving errors. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi there! Thank you for sharing your review! We're glad to hear that the personalized menus, saved searches, and dashboards are helping to streamline your work. It is great to know that you find the RF-SMART user interface easy to follow as well.

Thank you for being a valued partner!

Chad L.
CL
Chad L.
"Efficient Inventory Management with Easy Setup"
5/5
What do you like best about RF- SMART WMS?

I really like the cycle counting and the scanning of labels with RF- SMART WMS. The MFG module is also something I find valuable. The initial setup was very easy, which was a pleasant surprise. I use it for inventory control, and it nicely solves issues like labeling, reporting, and transferring material from Bin to Bin. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Nothing Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi Chad,

Thank you for taking the time to share your experience with RF-SMART WMS and for the kind words! We're happy to hear that our cycle counting and label scanning have been working well for you and that you're finding great value in the MFG module. We're excited to hear that the initial setup was easy and that RF-SMART is helping you streamline inventory control, labeling, reporting, and bin-to-bin transfers.

Thanks again for the review and for being a valued RF-SMART partner!

Best,

Breanna

RF-SMART

RK
Randy K.
"Streamlined Stock Management, Needs Better Transfer Options"
5/5
What do you like best about RF- SMART WMS?

I really appreciate how RF- SMART WMS has made NetSuite more scanner-friendly. I like the stock count options and how easy it is to make the adjustments after reviewing. Once set up, it is very user-friendly to use. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I don't like that there are no options to use transfer orders for LPs and tracking shipping cost in RF- SMART WMS. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi Randy,

It's so great to hear that RF-SMART has made NetSuite more scanner-friendly for your daily operations. We're so glad that our stock count features and adjustment workflows are making your life easier with bin transfers, receiving, and work orders.

Thanks for taking the time to give us your feedback and thank you for being a valued partner!

Best,

Breanna

Customer Education Marketing RF-SMART

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Effortless Inventory Management and Seamless NetSuite Sync"
4/5
What do you like best about RF- SMART WMS?

We love the ease of use with the scanners to manage our inventory and the ease of syncing it with NetSuite. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Updates are not communicated well with us and support often cannot address our issues or concerns when we have problems. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi there!

Thank you for your review! We're happy to hear RF-SMART has streamlined your receiving, picking, packing, and counting operations! It's wonderful that the scanner integration synced to NetSuite is making such a positive impact on your inventory management.

Thank you for being a valued partner!

Best,

Breanna

RF-SMART

Verified User in Publishing
EP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Exceptional Support and Process Streamlining with RF-SMART"
4.5/5
What do you like best about RF- SMART WMS?

The team at RF-SMART has not only helped us streamline our processes in the warehouse but also helped us navigate a poor NetSuite implementation that previously left us unable to use either platform. They understand our situations and provide practical guidance. Our team uses the system every day as they fulfill orders, it reduces errors and simplifies the inventory process. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

This isn't a dislike, just an observation. They are somewhat dependent on the customer using NetSuite in my understanding. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS
Edit edit

Hi there! Thank you for sharing your review! It means so much to hear that our team helped turn around that challenging NetSuite implementation. We're happy to hear that your warehouse team is using RF-SMART daily and seeing real results with fewer errors, faster cycle times, and better inventory visibility.

Thanks for being a valued partner!

Best,

Breanna

Customer Education Marketing

RF-SMART

Verified User in Farming
UF
Verified User in Farming
Mid-Market (51-1000 emp.)
"Purchasing Manager"
4/5
What do you like best about RF- SMART WMS?

The ease of use and ability to scan in our transactions. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

There isn’t anything that I don’t like about using RF-SMART Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"User-Friendly, But Printer Connectivity Needs Improvement"
2.5/5
What do you like best about RF- SMART WMS?

Its a very user friendly system. That in turn makes it an easy system to train new employeeson. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

It doesnt connect to the label printers. It just randomly stops working and trying to get the 2 to reconnect is a nightmare. Review collected by and hosted on G2.com.

Response from Charlie Mayer of RF- SMART WMS
Edit edit

Hi there,

Thanks for sharing your experience. We're glad RF-SMART is user-friendly and making training easy, and that the LP transition is improving warehouse efficiency. Thanks for sharing your feedback as well. We'll be reaching out to see what additional support we can provide. We appreciate your patience and are here to support you as you continue implementing the system.

Best regards,

Charlie Mayer

Director of Support

RF-SMART

NM
nicholas m.
"Seamless Integration with Room for Improvement"
3.5/5
What do you like best about RF- SMART WMS?

I like RF-SMART WMS for its seamless integration with our ERP. The pick task feature, which allows us to waive orders, is crucial. Also, the initial setup was straightforward. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I think RF-SMART WMS could improve on advanced features for WMS. Also, KPI recording is something that I feel could be better. Review collected by and hosted on G2.com.