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Chris S.

Project Coordinator

Mid-Market (51-1000 emp.)

5/21/2026

"Seamless NetSuite Integration That Streamlines Our Key Processes"

5/5

What do you like best about RF- SMART WMS?

I like how integrated it is within netsuite and how it smooths our process to just the key functions and remove annoying button pushes Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I wish they would help with production planning. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Chris, Thank you for your review! We love hearing that RF-SMART is streamlining your operations and saving you valuable time. We're so glad the NetSuite integration is working seamlessly for your team. Thank you for being a valued partner!

Best,

Breanna

RF-SMART

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Brian N.

Small-Business (50 or fewer emp.)

5/21/2026

"Clear, Intuitive Menus That Make Onboarding a Breeze"

5/5

What do you like best about RF- SMART WMS?

The menus are very clear, which makes it easy to onboard new users quickly. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

There really isn’t anything that feels like a pain point. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Brian, Thank you for the review! We're glad RF-SMART is making it easy to onboard new users and keeps your operations running smoothly from receiving to shipping.

Thank you for being a valued partner!

Best,

Breanna

RF-SMART

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Verified User in Retail

Small-Business (50 or fewer emp.)

12/10/2025

"Manage Your Distribution Center with Ease"

4/5

What do you like best about RF- SMART WMS?

I can manage the whole distribution center process withing the palm of my hand. I can seamlessly transition from one function to another increasing workload efficiency. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Depending on the levels of what I want the system to do it can get pretty pricy. Review collected by and hosted on G2.com.

What problems is RF- SMART WMS solving and how is that benefiting you?

We have recently transitioned our distribution center to a binned system to increase our roll to an on-line presents for pick and pack to increase company profits. RF-Smart WMS has given us the ability to make the move less painful through live support and help set up of the systems we need to be success. We are already showing a 30% increase in employee productivity in six month and are excited to see year end financials when available. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi there!

Thanks for sharing your experience with RF-SMART! We love hearing that the ability to manage your entire distribution center from a handheld device has made such a difference, and that the seamless workflow transitions are driving efficiency gains. A 30% increase in employee productivity in just six months is incredible and we're excited to see your continued success with your recent transitions!

Thanks for being a valued RF-SMART partner!

Best,

Breanna

RF-SMART

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Shane Y.

Warehouse Team Leader

Small-Business (50 or fewer emp.)

1/6/2026

"Lightning-Fast and Effortlessly Easy to Use"

5/5

What do you like best about RF- SMART WMS?

Speed of processing. Easy to navigate. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

More how to videos could be helpful. not a dislike more an improvement Review collected by and hosted on G2.com.

What problems is RF- SMART WMS solving and how is that benefiting you?

Helped in preparing for stocktakes (the company has struggled in the past to perform accurate stocktakes). Benefiting by enabling an organized approach in preparation of the warehouse for stocktakes, Bin locations and bin grouping. Training from your organization to assist in process to conduct activity accurately has also benefited. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Shane,

Thank you for taking the time to share your experience with RF-SMART WMS! We're thrilled to hear that the speed, easy navigation, and excellent support have made an impact for your team. It's wonderful to know that RF-SMART has helped you take an organized approach to stocktake preparation and that our training has supported you in conducting these activities more accurately!

Thanks for being a valued RF-SMART partner!

Best,

Breanna

Marketing Specialist

RF-SMART

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David J.

Small-Business (50 or fewer emp.)

5/20/2026

"Great UI, Easy Integration, and Truly Helpful Support"

5/5

What do you like best about RF- SMART WMS?

Great UI with easy integration and implementation. The support team is also great and very helpful. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

There’s nothing to dislike. It works well and meets all of our needs. Review collected by and hosted on G2.com.

Response from Hannah Johnston of RF- SMART WMS

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Thank you for the wonderful review, David! We're so glad the UI, integration experience, and support team have all been great for you. Our team takes pride in making implementation seamless, so that's fantastic to hear. It's great that RF-SMART is helping simplify your pick/pack process and optimize your workflow.

Thank you for being a valued partner!

Best,

Hannah

RF-SMART

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Sylvia C.

Small-Business (50 or fewer emp.)

5/20/2026

"Always Going the Extra Mile with Business-Friendly Upgrades"

5/5

What do you like best about RF- SMART WMS?

I appreciate that they’re always willing to go the extra mile and make the necessary upgrades for businesses. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I don’t have any dislikes about RFSMART. They’ve helped me improve productivity. Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Sylvia, Thank you for your review! Going the extra mile for our customers is core to our mission, so it means a lot to hear that's coming through. We're thrilled RF-SMART is helping drive productivity and accuracy for your team.

Thank you for being a valued partner!

Best,

Breanna

RF-SMART

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David L.

Mid-Market (51-1000 emp.)

5/19/2026

"Thorough Development Process with RF Smart WMS"

4/5

What do you like best about RF- SMART WMS?

We are in the process of developing and implementing RF Smart WMS. Development process has been very thorough. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Have not found a downside. So far the process has been very good. Review collected by and hosted on G2.com.

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YItz y.

IT Manager

Mid-Market (51-1000 emp.)

11/25/2025

"User-Friendly and Continuously Improving with Excellent Support"

4.5/5

What do you like best about RF- SMART WMS?

It's easy to use, the sales and technical staff are knowledgeable and helpful. The updates from RF-Smart, instead of just being more stupid UX/UI changes are actually useful products and modules, clearly based off taking customer feedback very seriously Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I just wish there was more I could do to modify it myself in certain small ways Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Yitz,

Thank you for the positive feedback! We're glad RF-SMART WMS is easy to use and that our sales and technical teams have been helpful. It's great to hear the updates are hitting the mark as we take customer feedback very seriously when prioritizing new products and modules!

Your point about wanting more self-service modification capability is noted. We appreciate you sharing that, and we're glad the system is supporting your inventory control, warehouse tasks, and label printing effectively.

Thank you for being a valued partner!

Best,

Breanna

NetSuite Customer Education Specialist

RF-SMART

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Scott M.

Director of IT

Mid-Market (51-1000 emp.)

12/3/2025

"The best WMS in the game with even better teams."

5/5

What do you like best about RF- SMART WMS?

I find that the robust configurations, deep knowledge base, and CRAZY friendly and supportive staff make it a premium software in my stack. I've never worked with an easier tool to implement, with better support in house. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

Not much honestly. I wish we could include non-inventory items in pick plans Review collected by and hosted on G2.com.

Response from Breanna Carey of RF- SMART WMS

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Hi Scott,

Thanks for the awesome feedback! We're glad the configurations, knowledge base, and support team are making RF-SMART a valuable part of your stack. Hearing that implementation and ongoing support have been smooth is exactly what we aim for.

Your point about including non-inventory items in pick plans is good feedback - we appreciate you sharing that.

It's great to hear our WMS is making your workflows easier, more accurate, and less manual. Thanks for being a valued partner!

Best,

Breanna

NetSuite Customer Education Specialist

RF-SMART

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Julia N.

Front Line Manager

Mid-Market (51-1000 emp.)

5/20/2026

"Easy to Use with Smooth NetSuite Integration"

4/5

What do you like best about RF- SMART WMS?

It’s easy to use, and the integration with NetSuite works well. Review collected by and hosted on G2.com.

What do you dislike about RF- SMART WMS?

I’d like a way to breakdown pallets and label easily Review collected by and hosted on G2.com.