--- title: Rezolve.ai Reviews meta_title: 'Rezolve.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how Rezolve.ai works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 38 scale: '5' date_modified: '2026-08-07' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Rezolve.ai Reviews **Vendor:** Rezolve AI **Category:** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents) **Average Rating:** 4.8/5.0 **Total Reviews:** 38 ## About Rezolve.ai Rezolve.ai delivers Agentic AI for IT, HR, and FinOps teams. The platform autonomously resolves support requests, executes workflows, and automates service operations across voice, chat, email, Microsoft Teams, and Slack. ## Rezolve.ai Pros & Cons **What users like:** - Users commend the **responsive customer support** at Rezolve.ai, ensuring assistance throughout setup and integration. (11 reviews) - Users commend the **ease of use** of Rezolve.ai, appreciating responsive support and a valuable knowledge base. (10 reviews) - Users commend Rezolve.ai for their **incredibly responsive customer support** , enhancing their overall experience and satisfaction. (10 reviews) - Users appreciate the **setup ease** of Rezolve.ai, highlighting smooth transitions and thorough support throughout the process. (5 reviews) - Users value the **effective communication** from Rezolve.ai, ensuring support and engagement throughout the entire process. (4 reviews) - Features (4 reviews) - Implementation Ease (4 reviews) - Customization (3 reviews) - Efficiency (3 reviews) - Integrations (3 reviews) **What users dislike:** - Users note the **missing features** in Rezolve.ai, highlighting areas needing improvement as the product develops. (3 reviews) - Users note the **limited features** of Rezolve.ai as it develops, impacting overall experience and functionality. (2 reviews) - Users occasionally experience **slow response and glitches** with Rezolve.ai, though these issues are infrequent and minor. (2 reviews) - Users experience some **technical issues** with Rezolve.ai, such as glitches and delays in resolving minor adjustments. (2 reviews) - Users experience **minor app glitches** that are not significant but can impact the overall experience slightly. (1 reviews) - Feature Issues (1 reviews) - Inefficient Workflow Management (1 reviews) - Limited AI (1 reviews) - Limited Customization (1 reviews) - Limited Functionality (1 reviews) ## Rezolve.ai Reviews ### 1. Seamless Adoption and Impressive User Engagement with Rezolve Chatbot **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas M. | Director of Client Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Rezolve.ai?** I've been impressed with how well received the Rezolve Chatbot was adopted by our user base. Their customer support has been incredibly responsive to our questions and needs. **What do you dislike about Rezolve.ai?** The only real downside was the initial unfamiliarity of what features a ticketing system should have. With that however, their platform has steadily built-out and developed the features over time. **What problems is Rezolve.ai solving and how is that benefiting you?** Rezolve is acting as a ticketing platform, providing all the services one would need from a ticketing platform. Communication, prioritization & assignment of tasks, audit trail of communication on said tasks, etc. ### 2. Feedback on Rezolve Team Support and Technological Limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Camille O. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Rezolve.ai?** 1. Customization: I like how customizable everything has been. From the tone of the bot, to the colors and text on each portion of the app on Teams, to even some of the items on the admin website, we were able to change our app to fit our needs. 2. Product Knowledge: I like how knowledgable the Rezolve Team is. Sometimes, we would think of different issues we might have and I would ask Tracy and Mayuri if that was something the bot could do or if they had suggestions for best practices. We were always able to get an explanation of the limitations of the system and get reccommendations on how to proceed. 3. Patience and understanding: I don't have a technology background, but Tracy and Mayuri made undestanding the AI chatbot and the ticketing system easy to understand. I also jumped into this project in the middle of implementation and i was able to get up to speed fairly quickly. The Rezolve team also has great attention to detail. Whether it was a color that was slightly off, or jumping on a call with one of our end users after implementation, Tracy and Mayuri were always ready to help within a short time frame. They always are just an email away and provide quick responses which is cruicial when introducing a new system to the org. **What do you dislike about Rezolve.ai?** I think the biggest downside is the technological limitaions of the product. We initially started this project to replace email with the ticketing system and have the chatbot to answer FAQs. I am often amazed by what the chatbot can do, but it can get a bit finnicky when trying to get the bot to replicate past sucessful behaviors and anwer correctly again. As for ticketing, I think it is difficult that it doesn't have the same capabilities as email. We only allow our employees to access the bot via Teams and we are not able to send attachments to end users, links in notifications do break after a while, and the ticketing system doesn't integrate with our company's contacts so employees have to manually type emails. These issues will be fixed in the next phase of our project, but I think it would have been nice to know going into the project that these features will take time to flesh out. **What problems is Rezolve.ai solving and how is that benefiting you?** It is helping us to answer frequently asked questions via the AI chatbot and replace our email system with ticketing. ### 3. The Rezolve.ai Chatbot has been a gamechanger for our state Agency IT Support team **Rating:** 4.0/5.0 stars **Reviewed by:** Sean A. | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Rezolve.ai?** Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues. **What do you dislike about Rezolve.ai?** Rezolve.ai does not currently allow us to customize the app. We have to rely on their team to implement changes we need. **What problems is Rezolve.ai solving and how is that benefiting you?** The Rezolve.ai Chatbot is putting simple tasks like password changes in the hands of our users rather than our Service Desk team. ## Rezolve.ai Discussions - [What is Rezolve.ai used for?](https://www.g2.com/discussions/what-is-rezolve-ai-used-for) - [View Rezolve.ai pricing details and edition comparison](https://www.g2.com/products/rezolve-ai/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A36%3A28+-0500&secure%5Bsession_id%5D=12f0bd72-4518-45a0-bffd-fec359f55608&secure%5Btoken%5D=cc90166c7a70b40c63a36209e3533b53960a79ba14a39512b9ba753e74354b0e&format=llm_user) ## Rezolve.ai Integrations - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) ## Rezolve.ai Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Feedback Management** - Feedback Management **Proactive Error Detection** - Proactive Error Detection **Usage Tracking/Analytics** - Usage Tracking/Analytics **Alerts/Notifications** - Alerts/Notifications **Compliance Management** - Compliance Management **Document Management** - Document Management **Self Service Portal** - Self Service Portal **Autonomous Task Execution** - Autonomous Task Execution **Reporting/Analytics** - Reporting/Analytics **Security & Compliance** - Security & Compliance **Third-Party Integration** - Third-Party Integration **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Integration into Third Party Applications** - Integration into Third Party Applications **Predictive Analytics** - Predictive Analytics **AI Agent Configuration** - AI Agent Configuration **Adaptive Learning** - Adaptive Learning **IT Incident Management** - IT Incident Management **Automated Routing** - Automated Routing **Service Level Agreement (SLA) Management** - Service Level Agreement (SLA) Management **Knowledge Base Integration** - Knowledge Base Integration **Support Ticket Management** - Support Ticket Management **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Customization** - Customization - HR Integrations **Basics** - Performance - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Automation - AI IT Agents** - Document Processing - Feedback Collection **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration - Real-Time Notifications **HR Content** - Knowledge Management - Content Delivery - Document Management **Content** - Content Library - Customizability - Content Creation **Autonomy - AI IT Agents** - Adaptive Responses - Task Execution - Independent Decision Making - Problem Solving **Task Automation - AI Agents for HR** - Autonomous Task Execution **Reporting** - Dashboards - Time Tracking - Surveys - Activity Tracking **Logistics** - Security - Employee Portal - AI **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **IT Ticket Management - AI IT Agents** - Ticket Status Updates - SLA Monitoring - Ticket Categorization - Ticket Assignment - Automated Ticket Creation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access - Mobile Access **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **IT Support Automation - AI IT Agents** - Knowledge Base Utilization - Workflow Automation - Real-Time Troubleshooting - User Self-Service Assistance - Proactive Issue Detection **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Project Management - Procurement Management - CMDB - AI Copilot - Generative AI - IT Risk Management - Service Catalog - Inventory Management - Surveys & Feedback - Chat/Messaging - Change Management - Reporting & Statistics - Task Management - Email Templates - Benchmarking - Localization Automation - Real-Time Reporting - Customer Support - Scheduled/Automated Reports - Alerts/Escalation - Release & Deployment - Email Management - Contract/License Management - Workflow Management - Problem Management - Analytics - Service Level Agreement (SLA) Management - Configuration Management - API - IT Asset Management - Remote Access/Control - Live Chat - Customizable Reports - Incident Management - Asset Lifecycle Management - Support Ticket Management - Customizable Templates - Customizable Branding **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent ## Top Rezolve.ai Alternatives - [Kahoot!](https://www.g2.com/products/kahoot/reviews) - 4.6/5.0 (398 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,825 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,304 reviews)