Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Trello Backups - Rewind"
5/5
What do you like best about Rewind Backups?

Support works perfect. I had a lot of answers for all my questions. Everything was great! Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

Feature: Allow the administrator to define a backup of all Trello boards, even those he cannot see, by adding another account that has access. Review collected by and hosted on G2.com.

Joeri  J.
JJ
Joeri J.
IT DevOps/Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Easy to use application, great support team"
5/5
What do you like best about Rewind Backups?

So rewind does meet all our requirements. GDPR compliance being one of them. Features are easy to understand. I had a minor issue which we had caused our selves but wasn't uncommon in the process, this issue is common because of how atlassian doesn't enforce the use of service account for backup tools and the team helped me out great. All though it took a little time too time differences. We solved our requirements. With virtually no time wasted escalating the issues and clear instructions on what their team needs from us. For the application it self, it is pretty straight foward. You run your application and the back up stars running. We also discussed briefly how to prevent this issues for others in the future. And the team have let known they will make the improvements suggested. With all hurdles taken away now on our side it's very easy to intergrate in our backup for both Jira & Confluence. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

One of the things that just is a slight inconvience for us is that the only date format avaible contains AM/PM times instead of 24 hour clock. And the slightly overwelming first view. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
Creative Director
Small-Business (50 or fewer emp.)
"Great Technical Support"
5/5
What do you like best about Rewind Backups?

Rewind is a fantastic way of mitigating against loss of data for your Trello boards. Technical support was supberb! Federica was assigned to my case and followed up intently to ensure the problem was resolved on time, even setting up a virtual meet to troubleshoot and pinpoint the issue.

She possessed high technical accumen, good understanding of what the problem was, and had a drive to expeditiously resolve the issue. More companies can benefit from this high quality of technical support. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

It would be good to see a button for See my boards (Trello) in the Rewind landing page. Review collected by and hosted on G2.com.

Verified User in Biotechnology
CB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Great app and customer support! 👍"
5/5
What do you like best about Rewind Backups?

Easy to use and customer support is responsive and professional! Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

Nothing to dislike at this time, thanks. Review collected by and hosted on G2.com.

JM
James M.
Mid-Market (51-1000 emp.)
"A product I can recommend - Service I trust"
5/5
What do you like best about Rewind Backups?

Rewind solves our repository backup problem, and solves it well. Easily restore or export to a point in time from a trusted company. Their support is superb. Fast to respond and followed a difficult sitution to completion. Will recommend. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

It is not the cheapest solution, but the result is you can restore in less than 5 minutes. Too bad I cannot bold the 5! Review collected by and hosted on G2.com.

Rian S.
RS
Rian S.
Small-Business (50 or fewer emp.)
"Good value; easy to set up and configure"
5/5
What do you like best about Rewind Backups?

Gives us confidence that we have regular, recurring backups for our IP. This simplifies our compliance posture + practice. The fact that it "just works" behind the scenes with no intervention is pretty much the definition of what we want with any backup solution, and indeed, that's what Rewind delivers.

It's excellent value for the money, and kudos to the Rewind team for not cranking the price up when you inevitably have to migrate from GitHub Teams to GitHub Enterprise. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

Probably the only thing I would change about Rewind Backups where GitHub is concerned is that the GitHub Enterprise signup could be improved. Rewind is seamless for non-Enterprise, but you have to exchange some emails for an Enterprise subscription. All-in-all it took like 1 business day to be up and running, but there was more friction than for regular GitHub Teams.

I'm guessing that's a limitation of the GitHub Enterprise platform, and not something the Rewind team can do much about. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Product, helpful and responsive support staff."
5/5
What do you like best about Rewind Backups?

Simple to implement, effective and works as advertized. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

nonthing negative or disliked thus far!. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great for keeping our Shopify store data safe and secure!"
5/5
What do you like best about Rewind Backups?

We spent almost a year getting our Shopify store built and loaded with products. We needed a solution to backup our data and Rewind Backups was exactly what we needed. Luckily, we have not had to use any of our backups but just knowing we are covered provides great piece of mind! Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

We've not had any issues with Rewind Backups so far as we've not had to use a backup yet. But we are relieved to know that they are available should we ever need to use it. Overall, we are very happy with their service. Review collected by and hosted on G2.com.

bethany r.
BR
bethany r.
Small-Business (50 or fewer emp.)
"Speedy Support"
5/5
What do you like best about Rewind Backups?

I am grateful that the team at Rewind were so quick to respond to my questions, and rather than directing me to where I needed to go, they took charge and completed it for me. Very impressive service. Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

Haven't really found anythign I dislike. Review collected by and hosted on G2.com.

JL
Joseph L.
Small-Business (50 or fewer emp.)
"Great Support Services -- Alyssa Chaves my Customer Care Advocate was prompt and courteous"
4/5
What do you like best about Rewind Backups?

It's easy and hands-free backup of my Trello boards is great Review collected by and hosted on G2.com.

What do you dislike about Rewind Backups?

no issues that I can think of that cause any problem for me Review collected by and hosted on G2.com.