--- title: Rewind Backups Reviews meta\_title: 'Rewind Backups Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how Rewind Backups works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 103 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### Rewind Backups Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** of Rewind Backups, noting prompt and effective solutions tailored to their needs. [(14 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879110&qs=pros-and-cons#reviews) Users praise the **seamless integration with GitHub** and reliable backups, providing peace of mind for their projects. [(11 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879333&qs=pros-and-cons#reviews) Users find the **easy setup** of Rewind Backups a major advantage, highlighting its simplicity and efficiency. [(9 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879280&qs=pros-and-cons#reviews) Users commend Rewind Backups for its **exceptional customer support** , making data protection seamless and reliable. [(6 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879032&qs=pros-and-cons#reviews) Users commend the **affordability** of Rewind Backups, appreciating its excellent value and cost-effective solutions. [(5 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879164&qs=pros-and-cons#reviews) Users face **backup issues** , including limitations on scheduling and data export, causing frustration and confusion. [(5 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2112612&qs=pros-and-cons#reviews) Users face **difficulties restoring deleted products** , often requiring engineering support for backups and lacking comprehensive recovery options. [(3 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2214871&qs=pros-and-cons#reviews) Users find it disappointing that Rewind Backups has a **lack of backup for theme customizations** and limited scheduling options. [(2 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2340968&qs=pros-and-cons#reviews) Users report **poor customer support** , with reliance on limited email communication and a lack of helpful assistance. [(2 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2112620&qs=pros-and-cons#reviews) Users face **pricing issues** with Rewind Backups, including a misleading data export policy and ongoing costs for small businesses. [(2 mentions)](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879014&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rewind Backups ##### 1. Customer Support Users commend the **exceptional customer support** of Rewind Backups, noting prompt and effective solutions tailored to their needs. [ See 14 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879110&qs=pros-and-cons#reviews) See Related User Reviews ![Chuck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck T.") CT Chuck T. Enterprise (\> 1000 emp.) 5.0/5 "Rewind Backups for Operational Best Practices" What do you like about Rewind Backups? Rewind Backups provide specific granularity for your instances. I find it easy to setup, configure and test. The people and support from the Rewind te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Rewind - Customer Service" What do you like about Rewind Backups? The price point of the software is very palatable and the setup couldn't be easier. The best part is the customer service - world class service for gr ##### 2. Backup Ease Users praise the **seamless integration with GitHub** and reliable backups, providing peace of mind for their projects. [ See 11 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879333&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Peace of Mind for Bulk Data Edit Restores" What do you like about Rewind Backups? Provides insurance & piece of mind that if we have to restore after a bulk data edit, we can ![Chuck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck T.") CT Chuck T. Enterprise (\> 1000 emp.) 5.0/5 "Rewind Backups for Operational Best Practices" What do you like about Rewind Backups? Rewind Backups provide specific granularity for your instances. I find it easy to setup, configure and test. The people and support from the Rewind te ##### 3. Easy Setup Users find the **easy setup** of Rewind Backups a major advantage, highlighting its simplicity and efficiency. [ See 9 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879280&qs=pros-and-cons#reviews) See Related User Reviews ![Chuck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck T.") CT Chuck T. Enterprise (\> 1000 emp.) 5.0/5 "Rewind Backups for Operational Best Practices" What do you like about Rewind Backups? Rewind Backups provide specific granularity for your instances. I find it easy to setup, configure and test. The people and support from the Rewind te ![Sarah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah G.") SG Sarah G. Mid-Market (51-1000 emp.) 4.5/5 "Flawless Backups, Instant Reversion Capabilities" What do you like about Rewind Backups? I use Rewind Backups for my BigCommerce sandbox and production environment. It solves the issue of backups flawlessly, allowing us to revert back quic ##### 4. Helpful Users commend Rewind Backups for its **exceptional customer support** , making data protection seamless and reliable. [ See 6 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879032&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "truly exceptional, five-star support experience" What do you like about Rewind Backups? Our organization recently required assistance with a significant technical hurdle, and the support provided was of the highest caliber. The team's agi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Solid GitHub Backup Tool That Just Works" What do you like about Rewind Backups? It’s incredibly easy to integrate with github and just works. We back up over 300 GitHub repositories daily, including not just code but also issues, ##### 5. Affordable Users commend the **affordability** of Rewind Backups, appreciating its excellent value and cost-effective solutions. [ See 5 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879164&qs=pros-and-cons#reviews) See Related User Reviews ![Chuck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck T.") CT Chuck T. Enterprise (\> 1000 emp.) 5.0/5 "Rewind Backups for Operational Best Practices" What do you like about Rewind Backups? Rewind Backups provide specific granularity for your instances. I find it easy to setup, configure and test. The people and support from the Rewind te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Affordable, Hands-Off Backups for QuickBooks Online" What do you like about Rewind Backups? It’s affordable, easy to use, and fits our needs. We use QuickBooks Online and Rewind Backups provides reliable, automated backups with clear weekly c ### 5 Cons or Disadvantages of Rewind Backups ##### 1. Backup Issues Users face **backup issues** , including limitations on scheduling and data export, causing frustration and confusion. [ See 5 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2112612&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah G.") SG Sarah G. Mid-Market (51-1000 emp.) 4.5/5 "Flawless Backups, Instant Reversion Capabilities" What do you dislike about Rewind Backups? For the most part, it works exactly as intended but does not backup theme customizations, which is something we had hoped it would do. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Rewind - Customer Service" What do you dislike about Rewind Backups? I wish they had the capability to trigger multiple backup each day rather than a single backup. I would also love to see the ability to self schedule, ##### 2. Restore Difficulties Users face **difficulties restoring deleted products** , often requiring engineering support for backups and lacking comprehensive recovery options. [ See 3 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2214871&qs=pros-and-cons#reviews) See Related User Reviews MM Michael M. Small-Business (50 or fewer emp.) 5.0/5 "Great app for BigCommerce Site backups and great service!" What do you dislike about Rewind Backups? The only issue I found is if a product has been deleted and you want to recover it, if it was in a category or page that already has been deleted as w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "General back up inquiry" What do you dislike about Rewind Backups? Required engineering support to upload/restore the backup ##### 3. Lack of Backup Users find it disappointing that Rewind Backups has a **lack of backup for theme customizations** and limited scheduling options. [ See 2 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2340968&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah G.") SG Sarah G. Mid-Market (51-1000 emp.) 4.5/5 "Flawless Backups, Instant Reversion Capabilities" What do you dislike about Rewind Backups? For the most part, it works exactly as intended but does not backup theme customizations, which is something we had hoped it would do. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Rewind - Customer Service" What do you dislike about Rewind Backups? I wish they had the capability to trigger multiple backup each day rather than a single backup. I would also love to see the ability to self schedule, ##### 4. Poor Customer Support Users report **poor customer support** , with reliance on limited email communication and a lack of helpful assistance. [ See 2 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=2112620&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Affordable, Hands-Off Backups for QuickBooks Online" What do you dislike about Rewind Backups? We haven’t needed to perform a restore, so I don’t have firsthand experience with customer support during a recovery. Support is mostly email-based an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Cannot export your own data until 6 months has elapsed" What do you dislike about Rewind Backups? In an obvious attempt at forcing you to subscribe for 6 months, you are not able to export your own data from backup after signing up to their service ##### 5. Pricing Issues Users face **pricing issues** with Rewind Backups, including a misleading data export policy and ongoing costs for small businesses. [ See 2 mentions ](https://www.g2.com/products/rewind-backups/reviews?filters%5Bsentiment_snippet%5D=1879014&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Cannot export your own data until 6 months has elapsed" What do you dislike about Rewind Backups? In an obvious attempt at forcing you to subscribe for 6 months, you are not able to export your own data from backup after signing up to their service ![Christopher A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher A.") CA Christopher A. Small-Business (50 or fewer emp.) 4.5/5 "Must have backup solution" What do you dislike about Rewind Backups? There is a cost per month, so that can be tricky for very small buinesses. Also the readout of changes, I wish it was some sort of versioning drop dow ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Small-Business (50 or fewer emp.) 10/1/2024 "Trello Backups - Rewind" 5/5 What do you like best about Rewind Backups? Support works perfect. I had a lot of answers for all my questions. Everything was great! Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? Feature: Allow the administrator to define a backup of all Trello boards, even those he cannot see, by adding another account that has access. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Automatic backups and easy way to restore data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joeri J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joeri J.") JJ Joeri J. IT DevOps/Infrastructure Engineer Mid-Market (51-1000 emp.) 9/26/2023 "Easy to use application, great support team" 5/5 What do you like best about Rewind Backups? So rewind does meet all our requirements. GDPR compliance being one of them. Features are easy to understand. I had a minor issue which we had caused our selves but wasn't uncommon in the process, this issue is common because of how atlassian doesn't enforce the use of service account for backup tools and the team helped me out great. All though it took a little time too time differences. We solved our requirements. With virtually no time wasted escalating the issues and clear instructions on what their team needs from us. For the application it self, it is pretty straight foward. You run your application and the back up stars running. We also discussed briefly how to prevent this issues for others in the future. And the team have let known they will make the improvements suggested. With all hurdles taken away now on our side it's very easy to intergrate in our backup for both Jira & Confluence. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? One of the things that just is a slight inconvience for us is that the only date format avaible contains AM/PM times instead of 24 hour clock. And the slightly overwelming first view. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? We needed a backup tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Creative Director Small-Business (50 or fewer emp.) 11/21/2023 "Great Technical Support" 5/5 What do you like best about Rewind Backups? Rewind is a fantastic way of mitigating against loss of data for your Trello boards. Technical support was supberb! Federica was assigned to my case and followed up intently to ensure the problem was resolved on time, even setting up a virtual meet to troubleshoot and pinpoint the issue. She possessed high technical accumen, good understanding of what the problem was, and had a drive to expeditiously resolve the issue. More companies can benefit from this high quality of technical support. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? It would be good to see a button for See my boards (Trello) in the Rewind landing page. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Mitigation against loss of data on Trello boards due to errors in moving data on the board, protection against cyber security threats. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") CB Verified User in Biotechnology Mid-Market (51-1000 emp.) 2/13/2024 "Great app and customer support! 👍" 5/5 What do you like best about Rewind Backups? Easy to use and customer support is responsive and professional! Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? Nothing to dislike at this time, thanks. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Providing a secure backup method for my Trello project management dashboards is essential to not losing any important data. Review collected by and hosted on G2.com. Show More 7/15/2024 Current UserValidated ReviewerSource: Organic JM James M. Mid-Market (51-1000 emp.) 4/11/2024 "A product I can recommend - Service I trust" 5/5 What do you like best about Rewind Backups? Rewind solves our repository backup problem, and solves it well. Easily restore or export to a point in time from a trusted company. Their support is superb. Fast to respond and followed a difficult sitution to completion. Will recommend. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? It is not the cheapest solution, but the result is you can restore in less than 5 minutes. Too bad I cannot bold the 5! Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Backup and backup compliance. Business continuity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rian S.") RS Rian S. Small-Business (50 or fewer emp.) 8/30/2023 "Good value; easy to set up and configure" 5/5 What do you like best about Rewind Backups? Gives us confidence that we have regular, recurring backups for our IP. This simplifies our compliance posture + practice. The fact that it "just works" behind the scenes with no intervention is pretty much the definition of what we want with any backup solution, and indeed, that's what Rewind delivers. It's excellent value for the money, and kudos to the Rewind team for not cranking the price up when you inevitably have to migrate from GitHub Teams to GitHub Enterprise. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? Probably the only thing I would change about Rewind Backups where GitHub is concerned is that the GitHub Enterprise signup could be improved. Rewind is seamless for non-Enterprise, but you have to exchange some emails for an Enterprise subscription. All-in-all it took like 1 business day to be up and running, but there was more friction than for regular GitHub Teams. I'm guessing that's a limitation of the GitHub Enterprise platform, and not something the Rewind team can do much about. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? We like to back up critical IP, and we're required to by the various compliance regimes to which we subscribe. SOC2, for example, has requirements around backups, as does ISO27001, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/29/2024 "Great Product, helpful and responsive support staff." 5/5 What do you like best about Rewind Backups? Simple to implement, effective and works as advertized. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? nonthing negative or disliked thus far!. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Immutable backups bring peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 6/3/2023 "Great for keeping our Shopify store data safe and secure!" 5/5 What do you like best about Rewind Backups? We spent almost a year getting our Shopify store built and loaded with products. We needed a solution to backup our data and Rewind Backups was exactly what we needed. Luckily, we have not had to use any of our backups but just knowing we are covered provides great piece of mind! Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? We've not had any issues with Rewind Backups so far as we've not had to use a backup yet. But we are relieved to know that they are available should we ever need to use it. Overall, we are very happy with their service. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? We spent and enormous amount of time building our website and we needed a reliable and secure way to back up our data. Rewind Backups was exactly what we needed and we've been happy with them and recommend them to other small business owners that use Shopify, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![bethany r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "bethany r.") BR bethany r. Small-Business (50 or fewer emp.) 7/25/2023 "Speedy Support" 5/5 What do you like best about Rewind Backups? I am grateful that the team at Rewind were so quick to respond to my questions, and rather than directing me to where I needed to go, they took charge and completed it for me. Very impressive service. Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? Haven't really found anythign I dislike. Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? Peace of mind. I store my program content in Trello and Rewind is there to make sure that I never lose it, or if a team member was to accidentally delete something that I can get it back again. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JL Joseph L. Small-Business (50 or fewer emp.) 10/28/2023 "Great Support Services -- Alyssa Chaves my Customer Care Advocate was prompt and courteous" 4/5 What do you like best about Rewind Backups? It's easy and hands-free backup of my Trello boards is great Review collected by and hosted on G2.com. What do you dislike about Rewind Backups? no issues that I can think of that cause any problem for me Review collected by and hosted on G2.com. What problems is Rewind Backups solving and how is that benefiting you? payment issues - my credit card got hacked Review collected by and hosted on G2.com. 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