AF
Alveera F.
Mid-Market (51-1000 emp.)
"Very Happy with the Move Spring app and the ability to customize your challenge."
4.5/5
What do you like best about Reward Gateway Employee Experience Platform?

The overall experience was amazing, from creating a custom challenge based on a custom map with different mile stones to the customer service. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

Would be great to have MoveSpring app available on Huawei Phones for our China employees. Review collected by and hosted on G2.com.

kelley m.
KM
kelley m.
Client Services Manager
Mid-Market (51-1000 emp.)
"Wonderful thoughtful site that I am very grateful for"
5/5
What do you like best about Reward Gateway Employee Experience Platform?

Showing appreciation and gratitude. Letting people know they are valued. Making someone feel good and appreciated is one of the things I love to do most in life. Providing recognition to other employees is what we lack in today's society and remote work environment. This new program is a new way of communicating and collaborating with other workers. I think every business should be using this Fond program. Once it is accepted into our unique way of working will become normal: being nice to others and recognizing their efforts. Also, gratitude produces endorphins which make us feel good. And why not help someone feel appreciated, loved, and valued due to their efforts and hard work? Thank you, fond, for bringing in a little bit of happiness, gratitude and universal good for humankind. Next time I use fond, I hope it works in my slack app because it has not been working lately. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

The gift points do not roll over; you must use them before the end of the month. We should be able to roll them over to collect more and claim a significant prize. I feel Fond must make it clear that the rewards do not roll over. Additionally, I am trying to get the $5 gift card, and it appears it is fake. I can't get the bar to go up to $5. I have answered all the questions and moved all the responses to 7s, and nothing. Review collected by and hosted on G2.com.

Amanda K.
AK
Amanda K.
Office Administrator
Mid-Market (51-1000 emp.)
"Love MoveSpring!"
5/5
What do you like best about Reward Gateway Employee Experience Platform?

I love the interface of MoveSpring - its brightly color- coded and very user friendly. The MoveSpring team is also quick to respond to questions and are extremely helpful when resolving any issues! Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

Nothing! MoveSpring was very intuituve to use! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Easy to use app! Perfect for workplace wellness challenges!"
5/5
What do you like best about Reward Gateway Employee Experience Platform?

Easy to use! User friendly. Connects to most popular devices! Back end user experience was good and easy to navigate! Customer service team and sales team were very responsive and helpful! We will be signing up for another step challenge soon! Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

We did not experience anything we disliked about the app! Review collected by and hosted on G2.com.

Zachary W.
ZW
Zachary W.
Mid-Market (51-1000 emp.)
"Fond is Fantastic!"
4/5
What do you like best about Reward Gateway Employee Experience Platform?

Fond is a great reward system that is easy to use and navigate for claiming the rewards. I like that Fond collaborates with major businesses that I buy from frequently, such as amazon. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

My most recent experience was delayed, and I'm not sure why. It took a month and a half to receive my points which was somewhat disappointing, but I still find the overall experience to be positive. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Positive Experience with MoveSpring"
4.5/5
What do you like best about Reward Gateway Employee Experience Platform?

The best part about MoveSpring was its compatibility with different products and its simplicity of use. The Admin Center was very easy to use and had lots of interesting content and different add-ons to your challenge. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

If I had anything to change about MoveSpring, it would be the pressure to complete daily goals. I know I shouldn't feel like I need to complete it, but sometimes it would stress me out. Review collected by and hosted on G2.com.

AM
Anna M.
Mid-Market (51-1000 emp.)
"So Easy to use and a wonderful selection when you redeem"
5/5
What do you like best about Reward Gateway Employee Experience Platform?

A great way to recognize employees, coworkers and associates. Easy to use and a terrific variety of gift cards when you redeem your points. There is something for everyone. Great way to make sure people receive a perk they will see value from. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

From an admin point of view, some time is invested in the initial setup. But once set up, it is easy to manage Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Unable to get refund"
0/5
What do you like best about Reward Gateway Employee Experience Platform?

Nothing. Very unhelpful customer service Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

I made a transaction via Reward Gateway, which I had to cancel.

They are unwilling to liaise with the retailer and simply said that cannot provide me with the refund (more than £400) and suggested to give this voucher to a family or friends if I am not going to use it with one year.

They will be taking money from my salary for a year.

They blame the retailer and the retailer blames them... Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"I received great support from the MoveSpring team alongisde an easy-to-use platform."
5/5
What do you like best about Reward Gateway Employee Experience Platform?

I enjoyed the multi-functional platform that permitted chat, content with actionable items, and ran multiple challenges at once. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

I didn't like that the content had to remain active the entire challenge for us to receive reports and analytics on it. Review collected by and hosted on G2.com.

FA
Felicia A.
Import Manager
Mid-Market (51-1000 emp.)
"GREAT FUN"
5/5
What do you like best about Reward Gateway Employee Experience Platform?

The sharing of praise to an employee with the rest of the company in real time. In our fast paced industry, this is a wonderful way to give praise and make your colleagues know just how much they are appreciated. Review collected by and hosted on G2.com.

What do you dislike about Reward Gateway Employee Experience Platform?

I haven't really come up with anything that I dislike? I would like to have the ability to share fond points that I have received to other employees, because sometimes the monthly allotment isn't enough. Review collected by and hosted on G2.com.