--- title: Reward Gateway Employee Experience Platform Reviews meta_title: 'Reward Gateway Employee Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2883 reviews by the users' company size, role or industry to find out how Reward Gateway Employee Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2883 scale: '5' date_modified: '2026-08-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Reward Gateway Employee Experience Platform Reviews **Vendor:** Reward Gateway | Edenred **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,883 ## About Reward Gateway Employee Experience Platform Reward Gateway helps companies engage, motivate and retain people – every day, all over the world. Partnering with over 4000 companies in 23 countries, we empower more than 6.5 million employees to connect, appreciate and support one another to make the world a better place to work. Our unified employee engagement hub provides the best of recognition, reward, surveys, benefits and discounts that support the overall wellbeing of our client’s employees, enriching their talent acquisition, retention and values-driven growth. Our clients include American Express, Unilever, Samsung, IBM, McDonald’s and more. ## Reward Gateway Employee Experience Platform Pros & Cons **What users like:** - Users value the **discounted gift cards and swag** offered by Reward Gateway, enhancing recognition and positivity in the workplace. (53 reviews) - Users value the **easy co-worker recognition** in Reward Gateway, fostering a motivated and inspired team environment. (52 reviews) - Users appreciate the **ease of use** of Reward Gateway, finding it user-friendly with many motivating options. (52 reviews) - Users love the **easy and quick recognition** process in Reward Gateway, making it fun to brighten colleagues' days. (33 reviews) - Users value the **flexibility and integration** of Reward Gateway, enhancing employee morale and recognition across the organization. (17 reviews) - Recognition (13 reviews) - Employee Recognition (11 reviews) - Peer Recognition (10 reviews) - Fun (9 reviews) - Helpful (9 reviews) **What users dislike:** - Users find the **limited options for recognition** frustrating, impacting their ability to express appreciation effectively. (10 reviews) - Users note **insufficient information** on points system and reward accumulation limits, hindering effective engagement and utilization. (7 reviews) - Users experience **confusion** regarding the unclear status and deadlines for solutions and improvements from the product team. (6 reviews) - Users find the **prices of gifts too expensive** , leading to dissatisfaction and limited participation in the program. (5 reviews) - Users experience **login issues** with extra authorization steps and glitchy navigation, making access frustrating. (4 reviews) - Missing Features (4 reviews) - Users struggle with **navigation issues** , citing a glitchy login and lack of intuitive design for award choices. (4 reviews) - Not User-Friendly (4 reviews) - Learning Curve (3 reviews) - Limited Points (3 reviews) ## Reward Gateway Employee Experience Platform Reviews ### 1. Needs better self profile hub. **Rating:** 1.5/5.0 stars **Reviewed by:** Ignacio C. | Wireless Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Reward Gateway Employee Experience Platform?** Free points haha. Cool to be recognized for my efforts. **What do you dislike about Reward Gateway Employee Experience Platform?** I don't like not being able to see my profile. **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** How to be recognized at my job. ### 2. Fond is a nice way to share rewards. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Reward Gateway Employee Experience Platform?** UI is very user-friendly Point system is a nice option as the receiver can decide on what he can use it for. **What do you dislike about Reward Gateway Employee Experience Platform?** Gift options are diverse and very good. but lower limit to use some of them is too high **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** It makes rewards and appreciations easy ### 3. it's good, but lacks user-friendly views and reporting **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2020 **What do you like best about Reward Gateway Employee Experience Platform?** icons are cool and ease of use is dandy. **What do you dislike about Reward Gateway Employee Experience Platform?** it is far to hard for me to pull reports from fond...ie: who is using, what are the key words, filters by dates, etc. a more interactive feed would be great too **Recommendations to others considering Reward Gateway Employee Experience Platform:** Empower your leaders to use this often and early. It is a habit that - once - hammered in - is beneficial **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** we are really trying to use it to boost morale and engagement **Official Response from Katerina Mery:** > Thank you so much for your review. I have passed your feedback along to the appropriate team and would welcome any additional insights you have to share about Fond reporting — please reach out to me directly at katerina@fond.co and I will be happy to discuss these recommendations further. ### 4. Not enough value for the points. It also does not accumulate and roll to the next momth. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2020 **What do you like best about Reward Gateway Employee Experience Platform?** The ease of recognizing and giving points. **What do you dislike about Reward Gateway Employee Experience Platform?** The points do not roll from month to month. **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** Points do not add up to much money **Official Response from Katerina Mery:** > Thank you so much for your feedback, we're glad you're enjoying Fond! I have passed your suggestions along to the appropriate team. If you have any questions or additional insights to share, you are welcome to reach out to me directly at katerina@fond.co. ### 5. Fond is great but could be better **Rating:** 2.0/5.0 stars **Reviewed by:** Keisha C. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2020 **What do you like best about Reward Gateway Employee Experience Platform?** The emails with specials are great and very informative. **What do you dislike about Reward Gateway Employee Experience Platform?** I wish discounts were better. I have used tools like this in the past with better discounts. Specifically the discounts for parks and places like Disney World. **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** No problems **Official Response from Katerina Mery:** > Thank you so much for your feedback. We offer a customers a best rate guarantee, which means the pricing you find on Fond should always be the best rate on the market. We take upholding this guarantee very seriously, so if you ever find that it is not the case please let me know which offers are beat elsewhere by emailing katerina@fond.co and I will work to resolve the issue as quickly as possible. Additionally, if there are specific offers you'd like to see added to the platform you can use our 'Request a Perk' feature (found at the bottom of the Fond homepage) to let us know. ### 6. Good for motivating employees **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Reward Gateway Employee Experience Platform?** I like that there are so many options to use **What do you dislike about Reward Gateway Employee Experience Platform?** the increments you can use for purchase - instead of ever $5 it should be ever $1 **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** I am solving problems of using my own money for team outings, i have realized the perks are good deals **Official Response from Katerina Mery:** > Thank you so much for your feedback. I will pass your suggestion about point increments along to the appropriate team. If you have additional feedback about this or anything else, feel free to reach out to me personally at katerina@fond.co. ### 7. Frustratingly Disappointing **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Reward Gateway Employee Experience Platform?** The concept of engagement and encouragement **What do you dislike about Reward Gateway Employee Experience Platform?** Lack of accountability in rewarding others and use of said Fond points once they are received. **Recommendations to others considering Reward Gateway Employee Experience Platform:** Make sure you communicate the rationale for the program to management so they effectively use the tool to encourage and motivate employees. **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** I'm not solving any problems with FOND. As a lower-level employee Fond seems to be utilized by higher-ups to reward each other and boost their feels rather than encouraging and stimulating those they manage. **Official Response from Katerina Mery:** > Thank you so much for your feedback, I'm sorry to hear that this is the experience you've had with Fond. There are many moving parts essential to a thriving rewards and recognition program, and a streamlined platform is just one of them. We have several resources on building an inclusive program to reach members at all levels. Please send me an email at katerina@fond.co and I'll be happy to pass them along. ### 8. Valuable tool, navigation and UI could be improved **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Reward Gateway Employee Experience Platform?** It is a great place to go to see employee perks. The ability to navigate both on the desktop and on mobile is also nice to have. **What do you dislike about Reward Gateway Employee Experience Platform?** I felt like the navigation can be improved. There were times where I felt like I was missing some perks because they weren't easy to find. **What problems is Reward Gateway Employee Experience Platform solving and how is that benefiting you?** I have gotten several benefits on sunglasses, shoes, etc. I think it is great to have all of these perks shown through Fond and makes employees more likely to use them. **Official Response from Katerina Mery:** > Thank you so much for your feedback. We are currently working on improved navigation and would welcome further insights on this. Please reach out to me personally at katerina@fond.co to share any other thoughts you may have. ## Reward Gateway Employee Experience Platform Discussions - [It would be great if these points could be used to vredit a phone bill, energy bill etc](https://www.g2.com/discussions/it-would-be-great-if-these-points-could-be-used-to-vredit-a-phone-bill-energy-bill-etc) - 2 comments, 3 upvotes - [How do I see a full backlog of my point accruals?](https://www.g2.com/discussions/25935-how-do-i-see-a-full-backlog-of-my-point-accruals) - 1 comment, 2 upvotes - [Why can't I give some of my own points to coworkers? Or have a dropdown selection to give points](https://www.g2.com/discussions/15054-why-can-t-i-give-some-of-my-own-points-to-coworkers-or-have-a-dropdown-selection-to-give-points) - 1 comment, 2 upvotes - [How long is Fond been around for ?](https://www.g2.com/discussions/fond-how-long-is-fond-been-around-for) - 1 comment, 1 upvote - [How soon do I receive my perks once I cash them out?](https://www.g2.com/discussions/37132-how-soon-do-i-receive-my-perks-once-i-cash-them-out) - 1 comment, 1 upvote - [View Reward Gateway Employee Experience Platform pricing details and edition comparison](https://www.g2.com/products/reward-gateway-employee-experience-platform/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A48%3A25+-0500&secure%5Bsession_id%5D=36bb5d62-3a99-4f62-95b6-38e76a51bdca&secure%5Btoken%5D=2c4614b0e4bbd535358a9fb6eaf27cad572ae0c2c0b6ffd8c7d897bea2d14284&format=llm_user) ## Reward Gateway Employee Experience Platform Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 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Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Platform Content** - Education - Mobile Tools - Additional Features - Collaboration Tools **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Basics** - Interoperability - Performance - Program Management - Task Management - Incentive Management - Employee Reward Programs - Performance Management - Calendar Management - Gift Card Management - Benefits Management - Communication Management - Employee Management **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Process/Workflow Automation - File Sharing - Content Library **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification - Self Service Portal **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management - Contact Management - Newsletter Management - Email Management - Calendar Management - Workflow Management - Meeting Management **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting - Real-Time Reporting **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - AI Copilot - Health Risk Assessment - Health Coaching - Generative AI - Progress Tracking - Surveys & Feedback - Goal Setting/Tracking - Third-Party Integrations - Real-Time Analytics - Employee Database - Employee Profiles - Engagement Tracking - Reporting & Statistics - Health Monitoring - Customizable Branding - Scheduling - Activity Tracking - API - Real-Time Data - Chat/Messaging **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Reward Gateway Employee Experience Platform Alternatives - [Perkbox](https://www.g2.com/products/perkbox/reviews) - 4.5/5.0 (354 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,215 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 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