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Revuloop

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(2)4.8/5

Revuloop is a survey platform and a customer experience (CX) platform in one. It turns survey responses into answers automatically. Instead of exporting feedback to a spreadsheet and reading it line by line, you get the picture the moment responses land: your NPS, CSAT, and CES scores, the themes customers keep raising, the segments quietly about to churn, and a clear, prioritized list of what to fix. Smart analytics that do the work for you. This is the heart of Revuloop. It reads every open-text comment and surfaces the recurring themes with real quotes, groups respondents into meaningful segments, writes a plain-English executive summary, and tells you what to act on first. Want to dig in? Ask your data a question in plain language and get an answer backed by real responses. No pivot tables, no guesswork. A CX platform built in, not bolted on. The CX scorecard calculates NPS, CSAT, CES, and sentiment accurately every time, with no manual math and no misreported scores. Revuloop then closes the loop: detractor responses can open cases automatically with SLA tracking, real-time alerts reach Slack, Teams, or email, and account health scores flag at-risk B2B accounts before renewal, not after. Smart surveys that go deeper. Rather than a rigid form, Revuloop can hold a short, adaptive conversation, asking the right follow-up based on what someone just said. Respondents open up, and you get richer, more honest answers without making the survey any longer. Surveys built in minutes. Pick what you want to learn and Revuloop drafts the whole thing: questions, scoring, and follow-up logic, so you're never staring at a blank page. Fine-tune with a full builder (20+ question types, branching logic) when you want, then share by email, link, QR code, or an embedded on-site widget. Revuloop is purpose-built for customer experience programs (NPS, CSAT, post-purchase, and churn) and works just as well for product and UX research, market research, employee engagement, and events. It scales from a founder's first NPS survey to CX programs across thousands of respondents, with custom branding and white-label options, team workspaces, a REST API, webhooks, native integrations, SSO, and GDPR-aligned data controls. A free plan is available.

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