The reviews.io team was quick to respond and take action regarding my concerns. As a marketing professional, I am yet to find another team that is so dedicated to their craft. Amazing customer support. Review collected by and hosted on G2.com.

none. it is a great product and i would love to collaborate in the future. Review collected by and hosted on G2.com.

Reviews.io offers a simple and intuitive interface to collect, manage, and display customer reviews. The dashboard is very user-friendly, and I especially like the automated review collection process, which saves a lot of manual effort. It helps in building customer trust with authentic reviews and has good integration options with other platforms. Review collected by and hosted on G2.com.

The pricing structure could be more flexible for small businesses. Sometimes, advanced customization options are limited unless you opt for higher-tier plans. Also, the support response time can be improved during peak hours. Review collected by and hosted on G2.com.

Reviews.io provides an excellent consolidation of reviews, with great widgets to display them, and well-integrated UGC and customer questions. Review collected by and hosted on G2.com.

This list is shrinking as more features become available. Review imports from other platforms can be a bit of a hassle to coordinate, depending on where they're coming from. Review collected by and hosted on G2.com.

Reviews.io has been an excellent tool for our business. The platform makes it simple to collect verified customer feedback and display it in a professional way that enhances brand reputation. Integration with our existing systems was seamless, and the analytics dashboard provides valuable insights into customer sentiment.

Their support team is knowledgeable and responsive, which gives us confidence that we’re backed by a strong partner. Overall, Reviews.io has helped us strengthen customer trust and improve conversions—an asset for any business serious about growth. Review collected by and hosted on G2.com.

Easy setup, advanced features cost more. Review collected by and hosted on G2.com.

Always great customer service. Fast responses and really solving issues. Review collected by and hosted on G2.com.

There's a few missing features. It would love to have Slack notifications on lower tier plans. Review collected by and hosted on G2.com.

Has been effective in raising our positive online reputation Review collected by and hosted on G2.com.

Many of the features are only available behind paywalls Review collected by and hosted on G2.com.

Speed, understanding of the concerns, real help, polite agents, features included to the plan, super easy to use the platform and adjust any needed for your business changes Review collected by and hosted on G2.com.

Not sure yet, Not sure yet, Not sure yet, Review collected by and hosted on G2.com.

Support is absolutely top-notch and truly individualized! The platform is easy to use and API very well documented. Review collected by and hosted on G2.com.

Price can be quite steep especially with API usage and large amount of orders Review collected by and hosted on G2.com.

Excellent customer service and communication. The product easy to use, integrates easily with Shopify and our other systems, with frequent feature updates that help us get the most from our reviews. Review collected by and hosted on G2.com.

No major dislikes. While occasional gremlins pop up, their customer support and dev team respond quickly and keep you well-informed throughout the process. Review collected by and hosted on G2.com.

I didnt like it. I cancelled my account via chat and they charged me again. Review collected by and hosted on G2.com.

Very slow response to questions and they are very rude. Review collected by and hosted on G2.com.